Garden Square Hotel
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Garden Square Hotel

Inside Hotel room 205. Overlooking to the green forest garden. Overnight in this hotel gives serenity and relaxation.
Traveller (138)
Pokoje z balkonami
Room & Suite (70)
Dining (22)
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About

5.0
#24 of 297 hotels in Krakow
4.1 of 5 bubbles
Location
4.8 of 5 bubbles
Cleanliness
4.8 of 5 bubbles
Service
4.6 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Garden Square Hotel features a restaurant with local and international dishes, special kids menu, private spa-sauna, fitness centre, conference rooms, kids playroom, a wonderful bar with special drinks and coffee barista combined with a garden in Krakow. This 4-star superior hotel offers, concierge service and ticket service. The Hotel offers a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. The rooms and suits come with air conditioning, a flat-screen smart TV with satellite channels, kettle, Hansgrohe shower, premium toiletries products, hairdryer, desk and minibar.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Books, DVDs, music for children
Children's television networks
Airport transportation
Business Centre with Internet Access
Car park
Wifi
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary tea
Kid-friendly buffet
Kids' meals
Snack bar
Indoor play area for children
Highchairs available
Taxi service
Conference facilities
Banquet room
Meeting rooms
Full body massage
Head massage
Massage
Neck massage
Baggage storage
Newspaper
Non-smoking hotel
Shared lounge / TV area
Sun terrace
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Dining area
Minibar
Cable / satellite TV
Bath / shower
Fireplace
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Business
Romantic
Languages Spoken
English, Russian, Spanish, German and 3 more

Location

Ul. Sucha 1D, Krakow 30-601 Poland
Name/address in local language
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 44 out of 100
44
J. Paul II Balice Intl Airport
12.7 km
See all flights
Pyrzowice Airport
79.3 km
See all flights
5.0
5.0 of 5 bubbles178 reviews
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Reviews summary
This summary was created by AI, based on recent reviews.
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Garden Square Hotel is celebrated for its stylish and modern vibe, complemented by a relaxed bar and comfortable furnishings, creating a vibrant atmosphere. While its location receives mixed reviews, with some guests enjoying the proximity to attractions and others disturbed by train noise, the rooms are generally described as clean and spacious, albeit with some remarks about outdated elements. The amenities, including balconies, mini-bars, and a sauna, are frequently lauded, as is the hotel's service, with staff earning accolades for their friendliness and professionalism. The hotel is also considered to offer good value and exceptional cleanliness.
Location
Inconvenient
Atmosphere
Stylish
Rooms
Comfortable
Value
Reasonable
Cleanliness
Spotless
Service
Friendly
Amenities
Well-appointed

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178Reviews0Q+A14Room tips
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Detailed Reviews
Kira C wrote a review Apr 2023
5.0 of 5 bubbles
We stayed for 4 days and it was one of the best experiences of my life! I've never stayed in a hotel this good, everything was clean, new and fresh. My favourite part of the room was the 'closed balcony' extention with chairs, but for some reason the coldness from the outside always creeped in and there was nothing we could do about it. It didn't bother us much though. We had some problems with setting the temperature; we couldn't figure out how to turn it on, but succeeded in the end 😆
The bathroom was also beautiful, there' s a big walk-in shower with tiles on the floor that resemble pavement so you basically cannot slip even if you tried. The toilet also has a great flush, if anyone's interested in that 🫢 Also the bathroom has a 'mood lighting' option, so showers are 10/10.
Regarding breakfast, it was amazing, there's so much to choose from and there's even gluten-free options. The hotel even has a sauna, a gym/fitness room and a playroom for children (we didn't visit any of those).
The staff is very friendly and every day they would tidy our room a bit (make the bed and clean the bathroom; I didn't notice they vacuumed, but it was maybe because we had our suitcases all over the floor 😆 they did fold the clothes that were on the bed and it was a really nice surprise for us).
The hotel is next to a train and tram station, so if you want to go to the center and don't have a car, you can take a tram number 8 and in around 15 minutes you're in the center!
I would definitely stay in that hotel again if I ever come back to Kraków 🥰
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Date of stay: April 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with friends
Room Tip: The train station is next to the hotel, take tram number 8 and in 15 min you're in the center....
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Garden Square Hotel Team, Marketing at Garden Square Hotel
Responded 19 May 2023
Hello, thank you for your opinion and such a high note! We are very pleased to read such comments. It is so nice to see that you appreciated so many aspects of your stay. All such commenatations make us grow wings and feel appreciated. We are very happy that your stay with us was a successful one and we hope that you will visit us again. See you again! The Garden Square Hotel Team
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Erin K wrote a review Oct 2023
5.0 of 5 bubbles
Really enjoyed our stay here!
Very well presented, clean and modern hotel.
The staff were all very accommodating, polite and friendly.
We had breakfast each morning and 2 evening meals - very good food (especially the evening meals) and reasonably priced.
Rooms were kept clean, the bed was comfy and shower was great! The mini bar had a good selection of items.

The hotel is situated outside of krakow old town but only a 5 minute walk to the tram and a 15 minute ride into the town - really easy to travel into the old town and trams run constantly.

Would 100% recommend staying here and would stop here again when we return to Krakow.
Thank you all at Garden Square Hotel. 😊
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Date of stay: October 2023Trip type: Travelled as a couple
Room Tip: Download the app ‘Jakdojade’ for the tram - so handy with getting around and you can buy tram...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Garden Square Hotel Team, Marketing at Garden Square Hotel
Responded 26 Oct 2023
Good morning Erin, thank you very much for the high rating and such kind words. We are very pleased that our facility has met your expectations. We do our best to make sure that the meals served in the restaurant are of the highest level and the staff takes care of a good atmosphere conducive to relaxation. We hope you will visit us again, we welcome you. Best regards Garden Square Hotel Team
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
clairecross wrote a review Jun 2022
manchester uk
5.0 of 5 bubbles
We booked a last minute trip to Krakow and chose the hotel based on appearance, I’m so glad we stayed here.

The hotel is outside the city, but easily and very cheaply accessible by taxi (Uber around 21 zloty or £4) and tram (the station is a 2 minute walk away and fares are 4 zloty 80p each way or a 72 hour ticket for both bus and tram is £10 and worth it this will even cover an airport transfer). If taking the tram tickets are available to buy on board and remember to validate.

Airport transfer by Uber was 61 zloty £12, and quick and efficient.

Check in was smooth and quick, reception team lovely and very helpful.

Room was gorgeous, big comfy bed with large shower room. Clean and spotless all over the hotel. Our room had a little seating area and opening windows. The hotel is next train line and you can hear the trains from around 5am, but not an issue…the hotel even provided ear plugs which was a lovely touch.

Breakfast had a good choice and the food was fresh and tasty. Toast would’ve been nice but not a complaint, the fresh breads and pastries made up for it. We didn’t eat in the evening but wish we had, the food was cheap and sounded delicious.

If you like snacks in your room Lidl is a 10 min walk away and enough room the fridge for a few so ft drinks.

Tv in the room, but no channels in English, again not a problem as we were there for time together and not watching the tv.

All in all a great choice and base to explore krakow, the hotel also provides a get away from the hustle of the city centre.

Thank you for a great stay.
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Date of stay: May 2022Trip type: Travelled as a couple
Room Tip: Lots of parking if arriving by car. Ask for a room with seating area.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Julia Pal-Biernat, Marketing at Garden Square Hotel
Responded 27 Sept 2022
Hello, thank you for your nice feedback and high note. We are delighted to read such a broad and precise review. We are very grateful that appreciated so many aspects of our hotel. We hope that we will see you again, warmly welcome! Regards, Garden Square Hotel Team
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Millie B wrote a review Nov 2023
+1
4.0 of 5 bubbles
Rooms were clean and well presented. Beds were comfortable. Some rooms have balcony’s which was a nice touch, especially for smokers.
Duvets we’re on the thin side, so can be chilly unless the heating is turned up. Only one pillow and one smaller pillow, would be nice to have the option for two pillows.
Nice little mini fridge with a selection of confectionary and drinks. Bottle of red wine kept on the small tables. Small chairs are wobbly, which resulted in the breaking of the bottle of wine. Suggestion was made to put the bottle of wine on the desk rather than a small slippery table.
Restaurant was expensive but very nice. Food was well worth the price.
Staff couldn’t have been friendlier. We sat in the bar area every night and was made to feel welcomed.
We would recommend coming here on both short and long stays.
Ubers also pick you up directly from outside the hotel! Old town is just 15-20 min car journey from here.
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Date of stay: November 2023Trip type: Travelled with family
Room Tip: Limited parking. Ubers pick you up from outside the hotel.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Iwona Śniadach, Guest Services / Front Office at Garden Square Hotel
Responded 18 Nov 2023
Dear Millie , thank you for sharing your review of our hotel and for your high rating! It's nice to see that you appreciated so many aspects of your stay, such as the bed, cleanliness and our exceptional breakfast.We are extremely pleased to read such comments. We are very happy to hear that your stay with us was one of success and we hope you will visit us again. See you there! Garden Square Hotel team
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JosH wrote a review Nov 2022
1.0 of 5 bubbles
From when we arrived the staff were very unaccommodating making us feel very unwelcome and almost awkward to ask for services! To add to that on the Saturday evening there was partying down stairs which went on till gone 4 in the morning, having no respect for other hotel guests. We weren't made aware that there would be any type of function . Upon arrival there was a vulgar smell of fescies from the first floor up one evening we could even smell it in the room I will never be visiting this hotel again ! Oh and just to top it off there was a persistent ringing sound coming from somewhere in the hotel which was very annoying!
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Julia Pal-Biernat, Marketing at Garden Square Hotel
Responded 29 Nov 2022
Dear Mr or Madame, thank you for sharing your feelings about your stay in our hotel. We are very saddened that some aspects you have mentioned didn't meet your expectations. Thank you for your feedback, and all your comments, which we will try to implement to avoid such unpleasant situations in the future. Regards, The Garden Square Hotel Team
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Niall92 wrote a review Oct 2023
Torquay, United Kingdom
5.0 of 5 bubbles
What a fantastic hotel! Staff were more than helpful and incredibly professional, the hotel was very stylish and immaculate, the room was the most luxurious room I have stayed in and offered room service as well as a very reasonably priced mini bar. The hotel bar provides a very relaxed and trendy vibe and although I didn't use it as I personally don't drink the atmosphere was fantastic. The breakfast on offer was tremendous! I will be missing that breakfast until I stay again! Reception staff were incredibly helpful and went above and beyond to book us a trip to visit the former Auschwitz concentration camp. The housekeeping team do an amazing job and I regret I couldn't leave them a bigger tip as I had exhausted all of my polish currency. I shall be recommending the garden square hotel to all my friends hoping to visit Krakow in the near future. Again thankyou to all staff at the Garden Square hotel you are all amazing!
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Date of stay: October 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: Make full use of the train station very conveniently just Infront of the hotel and avoid using...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Iwona Śniadach, Guest Services / Front Office at Garden Square Hotel
Responded 17 Oct 2023
Good morning, thank you for such a high rating and for sharing your opinion about your stay. We are very glad that our facility met your expectations. We are very pleased that the work and atmosphere created by our entire team was appreciated by you. We invite you again, we hope that you will visit us more than once. Best regards, Garden Square Hotel Team
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Ammara S wrote a review Dec 2022
+1
5.0 of 5 bubbles
I was there last week with my 7 year old. We both enjoyed our stay as the hotel was very clean, safe and secure. Staff is very helpful. Breakfast was okish, maybe they should get a toaster, get some halal or vegetarian options and most importantly name the dishes otherwise with language barriers it's like blind leeding a blind.

Hotel location is great. Approx. 7 minutes walk to tram stop and 20 minutes away from city Square. No.8 tram was always on time. Lidl, McDonald's and Pizza Hut are all easily accessible by tram. The locals use 'Jakdojade' app for tram timings etc (equivalent to TFL app). 72 hours ticket was £9 and this can be purchased anytime, but the time starts when you first validate in the yellow machine inside the team/bus. Same ticket covers Trams and buses. Cash is only required for stalls in square otherwise card works everywhere. Halal food avaliable in city centre/Square. We did buggy ride for 150 zolty. 2-3 nights are enough to explore as not much to do. Do visit Salt Mining. Catch tram 11 and then bus 304. Overall a good holiday and I would stay at the same hotel 😊
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Garden Square Hotel Team, Marketing at Garden Square Hotel
Responded 18 May 2023
Dear Sirs, thank you for sharing your opinion about our hotel and high rating! It is so nice to see that you appreciated so many aspects of your stay. We try to keep high standard of our restaurant because we are aware that our localisation is out of city centre. Thank you for all your comments, the toaster is already at the disposal of our guests at breakfast. :) Our team is always there to help, trying to advise where to go, what to visit. We hope that all in all you enjoyed time in Garden Square Hotel and you will visit us again in future. Best regards Garden Square Hotel Team
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Laura L wrote a review Nov 2022
5.0 of 5 bubbles
We stayed here for 4 nights and it was so relaxing.All staff very friendly and helpful especially the girl at reception I think her name is Angelica (sorry if it's wrong)super helpful with directions and itinerary. The room itself is lovely with a super shower and comfy bed. Breakfast was also lovely with a lot of variety.Very easy to get into town we just took the tram across the road number 8 tram takes you into old town and it's only 4 zlotys (about 80 cent !)all in all I would definitely stay here again when I hopefully come back to beautiful Krakow 😍
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Julia Pal-Biernat, Marketing at Garden Square Hotel
Responded 29 Nov 2022
Hello Mostri! Thank you for the very high rating! We are delighted that your stay at our hotel was an excellent experience. We are very grateful that you appreciated the work of our staff, room, and breakfast. We cordially invite you to visit us again! The Garden Square Hotel Team
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Kate Prescott wrote a review May 2023
Liverpool, United Kingdom
5.0 of 5 bubbles
I recently visited here with my step dad, and both of us were so impressed!! We booked separate rooms, of which were next to each which was great. Staff are so friendly, and attentive, nothing is too much. The rooms are absolutely spotless, and they have plenty of facilities within them. We stayed for 2 nights, and had breakfast included, and all I have to say is wow! It’s the best continental breakfast I have had, I’ve never seen so much selection, and they also offer gluten free bread, and dairy free milk, which I thought was brilliant. The lady on reception who checked us in, and out was absolutely lovely, and so pleasant. The location was perfect for us, it is a little bit out the way of the Krakow city centre, however this is easily reachable by taxi or tram.
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Date of stay: May 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Garden Square Hotel Team, Marketing at Garden Square Hotel
Responded 16 May 2023
Dear Sirs, Thank you for sharing your opinion and high rating. We are happy to read such generous words. We are glad that you liked our cuisine. We are pleased to hear that you liked our decor and that the rooms met all your expectations. We are grateful for such positive feedback about our staff. We hope you will visit us again. With best regards, Garden Square Hotel
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Laura M wrote a review Mar 2023
5.0 of 5 bubbles
This hotel is in a great location and not too far from Krakow main square, especially if you don't want to be too close to the centre of town. Rooms were clean and very modern. Bed was comfy and shower was great. We had a drink in the restaurant in the evening, staff were lovely. Receptionists, very helpful and kind.
No8 or No10 tram will take you to the market square, about 20mins tram journey. Just a short 5min walk from the hotel, down the main train station platform and across the road. The train, even though we didn't use it in the end, will take you straight to the main train/coach station.
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Garden Square Hotel Team, Marketing at Garden Square Hotel
Responded 18 May 2023
Dear Sirs, thank you for such a high rating and for sharing your opinion about your stay. It's nice to see that you appreciated so many aspects of your stay like bed, cleanliness and our exceptional breakfast. We are very pleased that the work and atmosphere created by our entire team was appreciated by you. We look forward to seeing you again and hope that you will visit us more than once. Best regards, Garden Square Hotel Team
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Millie B wrote a tip Nov 2023
8 contributions
4.0 of 5 bubbles
"Limited parking. Ubers pick you up from outside the hotel."
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Erin K wrote a tip Oct 2023
9 contributions2 helpful votes
5.0 of 5 bubbles
"Download the app ‘Jakdojade’ for the tram - so handy with getting around and you can buy tram tickets on the app."
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Dean D wrote a tip Oct 2023
King's Lynn, null, United Kingdom50 contributions29 helpful votes
5.0 of 5 bubbles
"Don’t worry about the distance from the old town. A tram ride to the old town is five minutes and under £1. "
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Donna T wrote a tip Oct 2023
3 contributions
5.0 of 5 bubbles
"Best hotel to stay of u want to visit the Divine Mercy Shrine- only 8 minutes walk."
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Niall92 wrote a tip Oct 2023
Torquay, United Kingdom1 contribution
5.0 of 5 bubbles
"Make full use of the train station very conveniently just Infront of the hotel and avoid using taxis to save yourself a good chunk of change"
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Not the right property for you?
There are more places to choose from in the Krakow area.
PRICE RANGE
€69 - €100 (Based on Average Rates for a Standard Room)
LOCATION
PolandSouthern PolandLesser Poland ProvinceKrakow
NUMBER OF ROOMS
72
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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GARDEN SQUARE HOTEL - UPDATED 2024 Reviews & Price Comparison (Krakow, Poland) - Tripadvisor

Frequently Asked Questions about Garden Square Hotel
Which popular attractions are close to Garden Square Hotel?
Nearby attractions include Sanctuary of Divine Mercy (0.6 km), GOkidz! (1.0 km), and GOjump Krakow - Mateczny Trampoline Park (1.0 km).
What are some of the property amenities at Garden Square Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Garden Square Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Garden Square Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Garden Square Hotel?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Garden Square Hotel?
Conveniently located restaurants include 4Seasons Restaurant, Oranżeria Faustyny 14, and Tutti Santi Krakow.
Are there opportunities to exercise at Garden Square Hotel?
Yes, guests have access to a fitness centre and a sauna during their stay.
Does Garden Square Hotel have airport transportation?
Yes, Garden Square Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Garden Square Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Garden Square Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Garden Square Hotel?
The staff speaks multiple languages, including English, Spanish, German, Russian, Polish, Turkish, and Ukrainian.
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