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Crystal Suites Old Town

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ul. Jana Kochanowskiego 6, Krakow 31-000 Poland
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (187)
Room & Suite (698)
Dining (9)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 26/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Crystal Suites Old Town
Updated 26/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#8 of 310 hotels in Krakow
Location
Cleanliness
Service
Value
Crystal Suites are fully equipped, intimate, independent, bijou apartments with central location and modern facilities. Our flats combine elegant, luxurious, bright interiors and individually commissioned furnishings, fabrics and artwork with modern elegance, comfort and traditional fin-de-siècle period detail. We welcome all those visitors to Krakow who want to experience the special old world charm and ambiance for which the city of Cracow is justifiably famous. Aparthotels and Apartments are a spacious alternative for hotel rooms. Staying in Apartments gives you more freedom, privacy and independence and is a perfect starting point for exploration and experiencing the city of Krakow from the point of view of a citizen.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Complimentary instant cofffee
Patio
Walking tours
Children's television networks
Highchairs available
Airport transportation
Street parking
Wifi
Complimentary tea
24-hour security
Baggage storage
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Umbrella
24-hour check-in
Clothes dryer
Washing machine
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Room features
Desk
Seating area
Wardrobe / wardrobe
Bottled water
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Iron
Private bathrooms
Kitchenette
Microwave
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Residential Neighbourhood
Charming
Languages Spoken
English, Polish
919Reviews13Q+A100Room tips
Traveller rating
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Popular mentions
Kirk B wrote a review Aug 2021
Velburg, Germany1 contribution
Stayed for a short family trip to Krakow and was instantly blown away by the the experience. Our receptionist reached out prior to our arrival to ensure she was available for our arrival check in was smooth and the suite was able to facilitate my family of 5 and then some wish i had more than 5 stars to give this hotel
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Date of stay: August 2021
Rooms
Cleanliness
Service
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Response from Manager CrystalSuites, General Manager at Crystal Suites Old Town
Responded 9 Aug 2021
Dear Kirk, thank you so much for your lovely review. It really means a lot to me that you enjoyed your experience at Crystal Suites so much! I do hope that I'll have a pleasure to host you and your family someday in the future. All the best, Anna Czerni, manager
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Marek M wrote a review Aug 2021
3 contributions1 helpful vote
Last week we spent 3 nights in 2 floors apartment and definitely we’d like to stay at Cristal Suites during our next visit in Krakow. Place is ideally located to see Old Town (just 10-minute walk from Main Square/Wawel Castle). A lot of nice cafes, restaurants and grocery stores in vicinity. Streei itself is very quiet and safe with a couple of parking lots nearby. Rooms are stylish and equipped with everything needed. Staff were not only professional, but very welcoming and helpful. Absolutely recommended!
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Date of stay: July 2021
Rooms
Service
Sleep Quality
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Response from Manager CrystalSuites, General Manager at Crystal Suites Old Town
Responded 9 Aug 2021
Dear Sir, thank you so much for your kind review, I'm so glad that you enjoyed your stay and found our apartments comfortable and welcoming. Your high grade is very much appreciated! I hope that I'll have a pleasure of hosting you again in the future. All the best, Anna Czerni, manager
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twohotfeet wrote a review Feb 2021
CA10 contributions2 helpful votes
I stayed at Crystal Suites at Ul. Kochanowskiego 6, apartment 6, for just under a week. The hostess was super nice, prior to my arrival volunteered to do some grocery shopping, and was very accommodating to all my needs. The apartment had everything I needed, pleasant living room, well appointed kitchenette, comfortable queen bed, large bathroom. It was all very nicely decorated - I specially like the old chandeliers and wall lights, and very clean. Location is fantastic, 10min walk to city center on a quiet dead-end street, with a couple of health-food shops behind a corner, and the building itself (probably XIX century) is quite beautiful, with a lift so no need to carry suitcases upstairs. Highly recommended.
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Date of stay: February 2021
Value
Service
Sleep Quality
Room Tip: This is a dead-end quiet street, and I expect all rooms are equally quiet.
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Response from Manager CrystalSuites, General Manager at Crystal Suites Old Town
Responded 18 Feb 2021
Dear Guest, thank you very much for this detailed and enthusiastic review - it really means a lot, especially during this difficult times for hospitality industry. I'm very glad that you enjoyed your stay with us and I do hope that we'll have pleasure to welcome you again in Crystal Suites. Kind regards, Anna Czerni, manager
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Aneta J. wrote a review Nov 2020
Krakow, Poland2 contributions
Stylish, professional & hospitable hosts, great value. Close to market square. Everything within walking distance. Shops are very near by and it was a very safe place. Would absolutely recommend and stay against!
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Date of stay: September 2020
Value
Service
Sleep Quality
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Response from Manager CrystalSuites, Dyrektor generalny at Crystal Suites Old Town
Responded 19 Nov 2020
Dear Guest, thank you very much for your lovely review, I'm really glad that you enjoyed your stay in our apartments. Thank you for taking time to write your opinion, it means a lot to us, especially in these difficult times. Hopefully we'll have a chance to host you, your friends or family again in the future! Kind regards Anna Czerni, manager
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Mark B wrote a review Aug 2020
1 contribution
This is a bit of an odd review since I have not yet stayed at Crystal Suites, but I wanted to say how helpful the team has been in trying to get my money refunded from the travel agent (we postponed our trip because of Covid-19). They contacted them many times on my behalf and kept me informed about progress. I wold like to thank them for the excellent service they provided in this regard and hope to visit them soon.
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Date of stay: August 2020
Location
Service
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Response from Manager CrystalSuites, Dyrektor generalny at Crystal Suites Old Town
Responded 10 Aug 2020
Dear Mark, thank you very much for your review - it really means a lot in these dificult times. I'm glad that we were able to help you and sort your refund with travel agent. I do hope that we will be able to host you properly in the near future. Warm regards, Anna Czerni manager
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PRICE RANGE
US$60 - US$115 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crystal hotel krakow
LOCATION
PolandSouthern PolandLesser Poland ProvinceKrakowStare Miasto
NUMBER OF ROOMS
10
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Frequently Asked Questions about Crystal Suites Old Town
Which popular attractions are close to Crystal Suites Old Town?
Nearby attractions include Cosmic Games Pub (0.1 km), C.K. Browar (0.4 km), and Let Me Out (0.2 km).
What are some of the property amenities at Crystal Suites Old Town?
Some of the more popular amenities offered include free wifi, airport transportation, and baggage storage.
Which room amenities are available at Crystal Suites Old Town?
Top room amenities include a kitchenette, a flat screen TV, and a refrigerator.
What food & drink options are available at Crystal Suites Old Town?
Guests can enjoy complimentary tea and free instant coffee during their stay.
Is parking available at Crystal Suites Old Town?
Yes, paid public parking nearby and street parking are available to guests.
What are some restaurants close to Crystal Suites Old Town?
Conveniently located restaurants include Zielona Kuchnia, Meat & Go, and Veganic Restauracja.
Does Crystal Suites Old Town have an airport shuttle?
Yes, Crystal Suites Old Town offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Crystal Suites Old Town located near the city centre?
Yes, it is 0.7 km away from the centre of Krakow.
Are any cleaning services offered at Crystal Suites Old Town?
Yes, a clothes dryer and a washing machine are offered to guests.
Which languages are spoken by the staff at Crystal Suites Old Town?
The staff speaks multiple languages, including English and Polish.
Are there any historical sites close to Crystal Suites Old Town?
Many travellers enjoy visiting Muzeum Krakowa, oddział Fabryka Emalia Oskara Schindlera (3.2 km), Wawel Cathedral (1.4 km), and Muzeum Uniwersytetu Jagiellońskiego Collegium Maius (0.6 km).