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Imperial Hotel Ostrava

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Imperial Hotel Ostrava
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191 Reviews from our TripAdvisor Community

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Showing 127: English reviews
Piracicaba, SP
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

I am at the hotel now. It is autumn, and the weather is not so cold for the Czech standards, but I am from Brazil amd not used to have much cold weather. The heaters does not work in this temperature (11 degrees celsius). According to the maintenance guy, the outside temperature need to be lower to activate the system.... More 

Helpful?
Thank fhishikawa
ImperialOstrava, Generální ředitel at Imperial Hotel Ostrava, responded to this review

Dear Mr. Ishikawa, thank you for choosing Imperial Hotel during your visit of Ostrava and thank you also for the time you spent to share with us your experience with the stay. I am really sorry for the situation you describe. The heating system is really correlative with the weather outside. Due to extremely hot weather during the day the... More 

Level Contributor
104 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 4 weeks ago

Ostrava has a limited choice when it comes to hotels and this place stands out with its history. Well, the history is long gone, the building has been minimally restored. The once lavish building has been turned into basically an Ibis hotel. The place is clean and comfortable, but nothing beyond that. Slept well and parking is easy.

Helpful?
Thank Laszlo K
ImperialOstrava, Generální ředitel at Imperial Hotel Ostrava, responded to this review

Dear Laszlo, thank you for choosing Imperial Hotel for your stay in Ostrava and thank you also for sharing with us your opinion here on Tripadvisor. I am really happy you were satisfied with provided services and I am looking forward to your next visit. With best regards Michael Seifert General manager More 

Berlin, Germany
Level Contributor
108 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 23 October 2016

Refitted former socialist venue. Room was rather small, around 12 to 14SQm no more, but modern. Venue in itself is not particularly attractative, but had a nice dining and bar area. Service is good. Location is central in Ostrava, allowed me to go running in a park just 100' meters from the hotel. Internet worked well, but cleanliness was a... More 

Helpful?
Thank FFM9
ImperialOstrava, Generální ředitel at Imperial Hotel Ostrava, responded to this review

Dear Guest, thank you for the time you spent to share with us your experience with the services of the Imperial Hotel. I really understand your disappointment with the cleanliness of your hotel room. The housekeeping services are our utmost priority. Even though the staff is continuously trained and supervised, we cannot avoid any fault. Please accept my apology for... More 

Walsall
Level Contributor
423 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 159 helpful votes
Reviewed 16 October 2016 via mobile

As you can only choose between average and very good it is slightly unfair to rate this hotel as average, but it is a long way from very good. Quite dated and offering a fairly basic standard of accommodation, well situated near the centre and adequate for a short business trip. Restaurant staff were friendly and gave good service. Menu... More 

Helpful?
Thank StevieH110
ImperialOstrava, Generální ředitel at Imperial Hotel Ostrava, responded to this review

Dear Stevie, thank you for choosing Imperial Hotel for your stay in Ostrava and for the time you spent to share with us your experience with the offered services. Detail review as yours helps us in our effort to provided maximum guest orientated services. I am looking forward to your next visit. With best regards Michael Seifert General manager More 

Brno, Czech Republic
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 24 September 2016

There I was two nights but could I imagine even a whole month. The hotel bed I slept better than at home. The rooms are cozy and smells. The staff is helpful, kind and always close when you need to. The restaurant is excellent. If you love luxury and pampering this hotel is number one. I highly recommend it as... More 

Helpful?
Thank Marie S
ImperialOstrava, Generální ředitel at Imperial Hotel Ostrava, responded to this review

Dear Marie, thank you for choosing Imperial Hotel for your weekend stay in Ostrava and for your very positive feedback. It is always nice to read so pleasing words of satisfaction that for sure I will share with all Imperial team. I am looking forward to welcome you back during your future travel to Ostrava. With best regards Michael Seifert... More 

Ringwood, United Kingdom
Level Contributor
312 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 149 helpful votes
Reviewed 24 August 2016 via mobile

I might be being mean with my average rating. This is an old city. The hotel is dated, but just think of where you are. It's perfectly located in the city, the staff were very friendly and helpful, and the breakfast was very good indeed. As I said its the tiredness of the hotel and rooms that let it down,... More 

Helpful?
Thank Nic L
ImperialOstrava, Generální ředitel at Imperial Hotel Ostrava, responded to this review

Dear Guest, thank you for choosing Imperial Hotel for your stay in Ostrava and for your detail review of its services. I am really happy you enjoyed your stay and I am looking forward to welcome you back soon. With best regards Michael Seifert General manager More 

Bucharest, Romania
Level Contributor
146 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed 3 August 2016 via mobile

This hotel has officially four stars, but I do not understand how. The room is small, dirty and furniture partly damaged. The interior is old and worn out. There is no air conditioning and the window can not be open widely to compensate this. The door to the room does not filter noise at all and it feels like people... More 

Helpful?
1 Thank dana_christian
ImperialOstrava, Generální ředitel at Imperial Hotel Ostrava, responded to this review

Dear Guest, thank you for the time you spent to share with us your experience with the services of the Imperial Hotel. I am really sorry we did not meet your expectation and for sure I will check out your housekeeping comment. With best regards Michael Seifert General manager More 

istanbul
Level Contributor
172 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 29 July 2016

this is a gem, the hotel is well located in the center, you are close the town square and the famous stodolni street. the room is not big but good size. the bed and pillow is comfy, the breakfast is good with a wide selection. for 100 euro this was a good deal

Helpful?
Thank mugen
ImperialOstrava, Generální ředitel at Imperial Hotel Ostrava, responded to this review

Dear Guest, thank you for choosing Imperial Hotel during your visit of Ostrava and for the time you spent to share with us your experience with its services. It is always nice to read that we met your expectation and you were satisfied with our performance. Looking forward to your next visit Michael Seifert General manager More 

Level Contributor
9 reviews
Reviewed 1 July 2016 via mobile

I stayed at the Imperial Hotel during a business trip to Ostrava. The hotel is very clean and the staff is service minded. Breakfast was good and free internet made working from the hotel easy. It's also close to the city centre.I will definitely stay here again if needed.

Helpful?
Thank Felix R
ImperialOstrava, Generální ředitel at Imperial Hotel Ostrava, responded to this review

Dear Felix, thank you for choosing Imperial Hotel for your stay in Ostrava. It is always nice to read so detail and positive review as yours that I will for sure share with all Imperial team. I am looking forward to your next visit. With best regards Michael Seifert General manager More 

Helsinki, Finland
Level Contributor
68 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 24 June 2016

I stayed here for one night and I was very satisfied with my visit. The hotel is located in the center of Ostrava and it's in the walking distance to all the major attractions. There are multiple restaurants, bars and cafes around the hotel. The room was clean and nice, nothing to complain about there. The breakfast was excellent -... More 

Helpful?
Thank Dinky81
ImperialOstrava, Generální ředitel at Imperial Hotel Ostrava, responded to this review

Dear Guest, thank you for choosing Imperial Hotel for your stay in Ostrava and for your very positive review of its services. Your nice words are a great appreciation of our effort to provide maximum guest orientated services. I am looking forward to your next visit Michael Seifert General manager More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
La Brasserie
La Brasserie
Cuisines: French
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The hotel is known for its personal and warm attention for both corporate and leisure guests. Combination of 100-year long tradition with modern hospitality trends makes this charming hotel both a great place to meet and the perfect setting to relax after a busy day. The hotel features 162 comfortable and tastefully furnished rooms and suites, extensive meeting and conference facilities, 3 cosy restaurants with fine cuisine and unique Relax centre that make the hotel an ideal place to stay. ... more   less 

Additional Information about Imperial Hotel Ostrava

Address: Tyrshova 1250/6, Ostrava 702 00, Czech Republic
Region: Czech Republic > Moravia > Moravian-Silesian Region > Ostrava
Price Range: €42 - €98 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Imperial Hotel Ostrava 4*
Number of rooms: 162
Reservation Options:
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Hotel Style:
#4 Business Hotel in Ostrava
#4 Luxury Hotel in Ostrava
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Questions & Answers

Here's what travellers have asked, with answers from Imperial Hotel Ostrava staff and other travellers.
1 question
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Kent England
6 months ago

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Questions? Get answers from Imperial Hotel Ostrava staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for room after renovation”
 of 5 bubbles NoraLaczko, 10 Apr 2016 | Read review
“Try one of the Suites!”
 of 5 bubbles FilipAlbrecht, 1 Aug 2015 | Read review
“Read my review in full.!”
 of 5 bubbles CimmyP, 22 Jul 2015 | Read review
“dont book by booking or you will have the worst room.”
 of 5 bubbles 569francisl, 3 Mar 2015 | Read review
“Had a basic room, which was still very OK. My room window was to the street but it was still quiet. A good choice.”
 of 5 bubbles jukkapekkas2015, 16 Feb 2015 | Read review
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