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Mercure Ostrava Center

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401 Reviews from our TripAdvisor Community

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Showing 280: English reviews
Havirov, Czech Republic
Reviewed 5 weeks ago

Beatiful hotel, very nice staff, bar, restaurant. Splendid kitchen by chief! Very comfortable rooms - always high quality, clean, environment friendly. Highly recommendable. Perfect location in cicy center.

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Helpful?
Thank Daniel A
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest, I am glad that you have had an enjoyable stay here with us in Mercure Ostrava Center. We strive to always enhance the quality of service and guest satisfaction, I will pass on to the team your comments, and we hope to see you soon back in our hotel. Vladimir Sic, General Manager.

Prague, Czech Republic
Reviewed 5 weeks ago

Room nice, clear, cosy. Hotel restaurant as well clear, nice and cosy - with very good food. The staff is proffessional and stay here is more likely family staying. The approach to the city center by walk.

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Helpful?
Thank evina333
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest, on behalf of Mercure team I would like to thank you for such a positive feedback which I will communicate to the team. We are really happy that you have enjoyed your stay with us. We will be pleased to welcome you again in the future. Vladimir Sic, General Manager.

Reviewed 10 December 2016

Very nice hotel, very nice staff, bar, restaurant, commodities... Highly recommendable. Very close to the center of the city. Modern, clean. Just to mention something bad, the fridge and airco system make some noise, so I switched them off during the nights.

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Helpful?
Thank Dr. R
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest, Thank you for your appreciative comments. Whole our team and I are delighted to know that you had a memorable experience with us, we will check the noise in the room. We look forward to welcoming you back. Warm regards Vladimir Sic, General Manager

Reviewed 9 December 2016

High professional, friendly staff - always ready to help you. Very comfortable rooms - always high quality, clean, environment friendly. Royal breakfast, a great start for your day - take your time and just enjoy it!

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Helpful?
Thank Ivet J
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest, Thank you very much for choosing Mercure Ostrava and for taking the time to share your generous review with the TripAdvisor community. It was a real pleasure having you as our guests. I am delighted to read that your stay with us exceeded your expectations. Your kind words of appreciation mean a world to us! Thank you for...

Prague, Czech Republic
Reviewed 7 December 2016

Very good, accomodation was super, friendly, helpfull staff, delicious food, nice place close to center of Ostrava-super. I know this place before reconovation, it was in ruins and today it is a very nice building.

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Helpful?
Thank pavlabudnikova
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest, I would like to thank you very much for taking the time to post your review on Tripadvisor. I am glad you enjoyed your stay in our hotel and trip to Ostrava. I will look forward to your next visit. Vladimir Sic, General Manager

Kielce, Poland
Reviewed 20 November 2016

I where at this hotel one night with friends. Very good location, parking inside the hotel, clean rooms, very nice and helpfull staff, unbelieveble breakfast. It was a nice stay and I will choose this hotel when I will visit Ostrava again with pleasure.

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Helpful?
Thank devaas79
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest, Thank you very much for leaving these incredible comments on TripAdvisor! Our goal is indeed to make every guest feel special and important and I am thrilled that the team managed to achieve this level of service. I will certainly not fail to convey your remarks to them. We all are looking forward to welcome you back to...

Sydney, Australia
Reviewed 18 November 2016

I was alone on a business trip. Foreign country with no local language skill. The staff and location made this trip a pleasure. Good room - easy and comprehensive breakfast. Helpful and cheerful staff.

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Helpful?
Thank Keb00m
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest, on behalf of Mercure team I would like to thank you for such a positive feedback which I will communicate to the team. We are really happy that you have enjoyed your stay with us. We will be pleased to welcome you again in the future. Vladimir Sic, General Manager.

Minnesota
Reviewed 16 November 2016

Broke up the Krakow to Prague train journey by staying here overnight. 7 minute bus ride from the train station. We took a taxi back to the train station in the morning for about $4. Located in the center of Ostrava. Not much open or happening on a Sunday night. Terrific hotel. Front desk personnel was just wonderful, cheerful, helpful....

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Helpful?
Thank pbirdie3
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest, thank you so much for your review. We are so honored to read that we were perfect in every way. I am glad we could be a nice contribution to your days spent in our city Ostrava. Thank you again and I am sending best regards. Sincerely, Vladimir Sic General Manager

Bratislava, Slovakia
Reviewed 3 November 2016

I was there with family for one night. We got family rooms, quite spacious. All service had been very good. Parking inside hotel court was very safe and accessible (although paid, it was at standard pricing level). Also dinner in hotel restaurant had been very tasty, with some interesting meals in menu, at reasonable price. Breakfast had been with good...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank janbJ5008UE
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest, thank you so much for your review. It is a pleasure to hear that you had a perfect time during your visit. I am glad you had an excellent service, liked the rooms, service and our lovely restaurant. I hope to get the opportunity of welcoming you soon here at the Mercure Ostrava hotel. Best regards, Vladimir Sic...

Liverpool, United Kingdom
Reviewed 25 October 2016

Located right in the centre of Ostrava, the Mercure Ostrava is a fabulous Mercure Hotel. Everything feels right, there is nothing that feels in any way dated, yet the style is definately 'Classic'. The staff make you feel welcome, are knowledgable about the area and are always on hand to assist, should you need anything. And for the price, it...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Evert1959
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear guest, We are delighted to note that we have met your expectations during your stay with us. At Mercure Ostrava Center we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. We are looking forward to welcoming you back to the hotel. Vladimir Sic, General...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Mercure Ostrava Center is a brand new 4star hotel in the city center of Ostrava with 139 rooms, restaurant, bar, summer terrace, fitness area with a steam bath and excellent meeting facilities fully equipped with state of the art technology. Only 10 minutes from the Central railway station and within the walking distance to the cultural and commercial parts of the city as well as the famous and trendy Stodolni street. ... more   less 

Additional Information about Mercure Ostrava Center

Address: Ceskobratrska 18/1742, Ostrava 702 00, Czech Republic
Region: Czech Republic > Moravia > Moravian-Silesian Region > Ostrava
Price Range: €57 - €167 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Ostrava Center 4*
Number of rooms: 139
Reservation Options:
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Hotel Style:
#1 Business Hotel in Ostrava
#1 Luxury Hotel in Ostrava
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Questions & Answers

Questions? Get answers from Mercure Ostrava Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room on the second floor was quiet and well sound-proofed with a fine view over a small park.”
 of 5 bubbles JohnH775, 13 Dec 2016 | Read review
“Perfect location in the city center, clean and very nice rooms, very delicious breakfast and kind staff.”
 of 5 bubbles 900luciev, 12 Dec 2016 | Read review
“city center & great kitchen”
 of 5 bubbles , 12 Dec 2016 | Read review
“Room on 5th floor facing the front to see the park...”
  • Church right next to hotel front door
 of 5 bubbles speedster351, 20 Oct 2016 | Read review
“Book Privilege room”
 of 5 bubbles angshpal, 21 Sep 2016 | Read review
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