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Mercure Ostrava Center

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377 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Ostrava Center
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Showing 265: English reviews
Kolkata (Calcutta), India
Level Contributor
2 reviews
Reviewed 21 September 2016

Rooms are very good, there is also a small lounge in the hotel. The lounge access is included in the room rate for privilege rooms. Service is very good. Wide range of choices for breakfast. very comfortable stay, Hotel staff were very nice and friendly.

Helpful?
Thank angshpal
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest, I would like to thank you very much for taking the time to pass on your comments on your recent stay with us at the Mercure Ostrava Center, we are all delighted that you have found the hotel to your expectations and that you had a great time with us and in Ostrava. Vladimir Sic, General Manager More 

London, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 September 2016 via mobile

I stay in this hotel usually once a month with work and always love it. Originally i chose it as it's a good distance to walk to the office, but now i wouldn't stay anywhere else Really comfy beds, rooms are spotless and pristine, breakfast is always tasty and fresh, and the staff on reception are kind, welcoming and all... More 

Helpful?
Thank GemmyHauxwell
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest, We appreciate you taking the time to review our hotel Mercure Ostrava Center. We are glad to hear you have enjoyed your stay with us and that you were satisfied with our staff and services. This is going to be shared with them to encourage their further progress. Vladimir Sic, General Manager. More 

Prague, Czech Republic
1 review
Reviewed 8 September 2016

Always clean room and bathroom, friendly and helpful staff, excelent breakfest, good fitness centre, sometimes parking is full but they try to find solution. High level of services. You can have problem with reservation because they are full - not suprised.

Helpful?
Thank svajdlertomas
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest, Thank you so much for sending us such a fantastic review, we are truly grateful for the kind praise, that you have showered on our services. As we are constantly thinking up of ways to please our guests and when we come across encouraging reviews like yours, we become twice as excited to do our best. We are... More 

Stuttgart, Germany
Level Contributor
50 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 1 September 2016 via mobile

Very nice hotel, good service, clean and well equipped rooms, good wifi signal. Unfortunately the parking space is limited and I did not get a parking there. Breakfast was good in quality, but with limited choices. All together I will stay with Mercure when I have business to do in Ostrava

Helpful?
Thank Tobias M
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest, Thank you for taking the time to post this positive comments regarding our hotel Mercure Ostrava Center. I will be sharing the comments with the team, and it will be a great motivation for us to carry on to provide comfortable and qualitative stay. We are looking forward to welcoming you soon again. Vladimir Sic, General Manager. More 

London, United Kingdom
1 review
Reviewed 26 August 2016

Overall this is a hotel mainly for business travellers but we were very pleased that we had chosen this hotel. We had a very comfortable and quiet room containing good facilities. Hotel staff were extremely helpful and spoke excellent English. Sauna was turned on to order - an amazingly restful area next to a well maintained gym. Breakfast buffet was... More 

Review collected in partnership with Mercure Hotels

Helpful?
Thank DiFrancis458
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest, We very much appreciates your comments regarding your stay at the Mercure Ostrava Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 August 2016 via mobile

I really like this hotel, located in city center - close to all day and night activities, nice rooms with the best beds. Staff polite and always helpful. I have been here many many times and always satisfied. I can only recommend.

Helpful?
Thank Jana K
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest, Thank you for your appreciative comments. Whole our team and I are delighted to know that you had a memorable experience with us. We look forward to welcoming you back. Warm regards Vladimir Sic, General Manager More 

Prague, Czech Republic
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 August 2016

best location in city center, interesting building, restaurant with nice terrace, rich breakfest, nice reception and service staff, quiet room whith comfortable bathroom, wifi, parking directly at the hotel

Helpful?
Thank Blanka O
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest, I would like to thank you very much for taking the time to post your review on Tripadvisor. I am glad you enjoyed your stay in our hotel and trip to Ostrava. I will look forward to your next visit. Vladimir Sic, General Manager More 

Peterborough, United Kingdom
Level Contributor
4 reviews
Reviewed 4 August 2016

Stayed at the location for 2 nights. There is onsite parking, but it does come at a charge on exit. The bedroom was clean and well equipped and of a good size, though I felt you had to be careful entering the bathroom which was a little tight and I was conscious of stubbing my toe. The rooms have air... More 

Helpful?
Thank Jill M
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest,We are very pleased to hear of your stay at the Hotel Mercure Ostrava Center. We appreciate you taking the time to share your experience and we take pride in our hotel and our associates and are delighted to see that reflected in your stay. It will be our pleasure to welcome you back during your next trip to... More 

Lodz, Poland
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 July 2016

Very pleasant and friendly service. Full and precise informations at the desk. Large rooms with excellent climatisation. Large and comfortable bed. Quiet atmosfphere. Excellent breakfast. A pleasant souvenir....

Helpful?
Thank Michel066
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest,We are very pleased to hear of your stay at the Hotel Mercure Ostrava Center. We appreciate you taking the time to share your experience and we take pride in our hotel and our associates and are delighted to see that reflected in your stay. It will be our pleasure to welcome you back during your next trip to... More 

Israel
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 July 2016

The hotel is located in the city center, so in terms of location it's really good. Staff is friendly and helpful. I had a problem in the shower and it was fixed quickly and effectively. The breakfast has a nice variety of selection. Recommended if you're in the area.

Helpful?
Thank AfricaAddict1
Mercure_Ostrava, General Manager at Mercure Ostrava Center, responded to this review

Dear Guest, I would like to thank you very much for taking the time to pass on your comments on your recent stay with us at the Mercure Ostrava Center, we are all delighted that you have found the hotel to your expectations and that you had a great time with us and in Ostrava. Vladimir Sic, General Manager. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Mercure Ostrava Center is a brand new 4star hotel in the city center of Ostrava with 139 rooms, restaurant, bar, summer terrace, fitness area with a steam bath and excellent meeting facilities fully equipped with state of the art technology. Only 10 minutes from the Central railway station and within the walking distance to the cultural and commercial parts of the city as well as the famous and trendy Stodolni street. ... more   less 

Additional Information about Mercure Ostrava Center

Address: Ceskobratrska 18/1742, Ostrava 702 00, Czech Republic
Region: Czech Republic > Moravia > Moravian-Silesian Region > Ostrava
Price Range: €43 - €104 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Ostrava Center 4*
Number of rooms: 139
Reservation Options:
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Hotel Style:
#1 Luxury Hotel in Ostrava
#1 Business Hotel in Ostrava
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Questions & Answers

Questions? Get answers from Mercure Ostrava Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room on 5th floor facing the front to see the park...”
  • Church right next to hotel front door
 of 5 bubbles speedster351, 20 Oct 2016 | Read review
“Book Privilege room”
 of 5 bubbles angshpal, 21 Sep 2016 | Read review
“Try to get a room on a higher floor as this hotel is on the main road so this will distance you from the traffic noise”
 of 5 bubbles JillM932, 4 Aug 2016 | Read review
“Normal room with a large bed”
 of 5 bubbles Michel066, 28 Jul 2016 | Read review
“Exclusive rooms have access to lounge room that has free food and drinks all day, TV, WII and office facilities.”
 of 5 bubbles 483assafn, 10 Jun 2016 | Read review
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