We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Hotel General

Travellers' Choice award winner
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Hotel General
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,342 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,076: English reviews
Breganzona, Switzerland
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed yesterday NEW

The hotel is very particular, in fact every room is dedicated to a military commander of the past. The hotel is located in Prague 5, about 5 minutes from the metro station Andel. The service was excellent, the room spotlessly clean, the wine bar very nice and the breakfast very good. I did not use the sauna neither I tried... More 

Helpful?
2 Thank Luca F
Canton of Basel, Switzerland
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 1 week ago

First up the hotel manager/receptionist Jana was extremely friendly and very helpful. She gave us great tips on things to do in Prague and went the extra mile of making sure we were well taken care off. She even sent a bottle of complimentary wine to our room on our last day as a thank you. Which hotels do that... More 

Helpful?
2 Thank Abhi K
Anna_General, Director of Sales at Hotel General, responded to this review

Dear Abhi K We are so delighted and pleased with your detailed review. We appreciate the time dedicated to this marvelous comment, which exaggerate the work of our team especially Front Office department (Jana). Thanks to people like you we have the willing to carry on with our self development and day to day efforts in keeping our guest satisfied... More 

Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 1 week ago via mobile

It is not 5* hotel, has evil rooms however has a lot of noise and no view at all ... also has the poorest breakfast where you've been, the staff is kind and gentle.. I think I will never go back again , value for money is not good .

Helpful?
1 Thank nikolas m
Raleigh, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

This is a great little place, in a convenient location. The staff is wonderful, providing impeccable service with a professional but friendly approach. The building is lovely. Our room was very comfortable and spacious. It's not right in the heart of Old Town, but It is just a block from the river and 2 blocks from a tram stop; it's... More 

Helpful?
1 Thank spuners
Anna_General, Director of Sales at Hotel General, responded to this review

Dear spuners, No words can express our gratefulness for your positive comment. It was very kind of you to notify the positive sides of the hotel location. Thanks to people like you we have the willing to carry on with our self development and day to day efforts in keeping our guest satisfied Sincerely, Hotel General Team More 

Wohlen, Switzerland
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

We nearly felt at home. So specially lovely staff. Superb tips for our stay in Prague. Clean rooms, good food an drinks, but on top on it, the extremly helpful staff. If we return to Prague, then sure in the Hotel General.

Helpful?
2 Thank danihuwiler
Anna_General, Director of Sales at Hotel General, responded to this review

Dear danihuwiler, We appreciate the time dedicated to this marvelous comment, which exaggerate the work of our team. Thanks to the comments above we have the great feeling that our work has been given back complete. We are impatiently looking forward to your next visit! Hotel General Prague More 

Woodland, Washington
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago

Very romantic hotel with the up most attention paid to detail. Rooms are quiet and clean! Hotel staff most attentive, helpful & friendly. Great location near train system. The decor of this hotel is magnificent with a touch of royalty. It has a wonderful breakfast buffet with a video playing introducing you to the city of Prague.

Helpful?
2 Thank Joe J
Anna_General, Director of Sales at Hotel General, responded to this review

Dear Joe J, Thank you for your perfect understanding of the hotels concept and sharing it with other readers. You precisely felt the savor of time and the atmosphere of historical greatness which could never be faked .. By all means please except our highest gratefulness for your time and extraordinary comment. Hotel General Team More 

Torquay, United Kingdom
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 3 weeks ago

Really good hotel with very friendly staff always willing to help. Delicious breakfasts, delicious evening meal. Perfect hotel, the staff are always willing to help sort your problems out. Couldn't recommend more highly.

Helpful?
Thank Nick F
Anna_General, Director of Sales at Hotel General, responded to this review

Dear Nick F, No words can express our gratefulness for your positive comment.Our team is doing its best to fulfill your idea of excellent holidays in Prague. Thanks to the comments above we have the great feeling that our work has been given back complete. At the end of the day the hotel has no better reward than the appreciation... More 

Taipei, Taiwan
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago

This hotel provides superb service. The staff, including the receptionists, the bellmen, and the waiters, are all very polite and helpful. The room is clean and decorated with a regal style. It is about 5-7 minutes walk from the subway and bus station, which is quite convenient for travelers.

Helpful?
1 Thank Alex_loves_traveling
Anna_General, Director of Sales at Hotel General, responded to this review

Dear Alex_loves_traveling, No words can express our gratefulness for your positive comment. It was very kind of you to notify the positive sides of the hotel location and sharing it with other readers. Thank you! Hotel General Team More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

We recently stayed in the Hotel General while visiting Prague. What a brilliant hotel. The staff were smart, polite and courteous, taking great care in briefing us of the local area and sites to see. Our room was very clean and spacious with all the amenities you would expect of a 5 star hotel.

Helpful?
1 Thank Mac M
Anna_General, Director of Sales at Hotel General, responded to this review

Dear Mac M, Thanks to the comments above we have the great feeling that our work has been given back complete. At the end of the day the hotel has no better reward than the appreciation from its guests. By all means please except our gratefulness for your time and extraordinary comment ! Hotel General Team More 

Dublin, Ireland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 weeks ago via mobile

Lovely friendly staff, very attentive but not intrusive. We were there for my birthday and they left a bottle of wine in our room - very nice gift! Couldn't recommend it highly enough and would stay there again if we're back in Prague

Helpful?
1 Thank HeidiKIreland
Anna_General, Director of Sales at Hotel General, responded to this review

Dear HeidiKIreland, We do appreciate your time and kind review. Our team is doing its best to fulfill your idea of excellent holidays in Prague Thank you! Hotel General Team More 

653 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (359)
Viewed
Hotel & Grounds (68)
Viewed
View from Room (5)
Viewed
Room/Suite (113)
Viewed
Dining (38)
Viewed
Bathroom (31)
Viewed
Other (104)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (266)
Viewed
Amenities (19)
Viewed
Deluxe Double Room (44)
Viewed
General Suite (62)
Viewed
Junior Suite (37)
Viewed
Dining (28)
Viewed
Standard Single Room (35)
Viewed
The Hotel (41)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (28)
Viewed
Hotel & Grounds (8)
Viewed
Dining (9)
Viewed
Bathroom (2)
Viewed
Room/Suite (6)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Prague hotels
Hradcany & Letna
Questenberk
Questenberk
#8 of 668 in Prague
894 reviews
Praha 2
Hotel 16
Hotel 16
#7 of 668 in Prague
698 reviews
Mala Strana (Little Quarter)
Alchymist Nosticova Palace
Show Prices
Show Prices
Show Prices
Vinohrady & Vrsovice
Louren Hotel
Louren Hotel
#30 of 668 in Prague
552 reviews
Praha 5
Hotel Julian
Hotel Julian
#36 of 668 in Prague
1,402 reviews
Stare Mesto (Old Town)
Unitas Hotel
Unitas Hotel
#11 of 668 in Prague
1,533 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Meeting Rooms
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Exclusive and officially certified 5* hotel General is located in central location between Vltava river and Andel business area. This perfect location allows the guests reach all main tourist attractions within a short walk or by using city transport. Personal attention to guests, peaceful and unique atmosphere of the hotel, comfort and exceptional services were already highly acknowledged by hotels guests and by today Hotel General has become one of the top recommended hotels in Prague. ... more   less 

Additional Information about Hotel General

Address: Svornosti 1143/10 | Smichov, Prague 150 00, Czech Republic
Region: Czech Republic > Bohemia > Prague > Praha 5
Price Range: €80 - €186 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel General 5*
Number of rooms: 20
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Booking.com, Cheap Tickets, Expedia, Priceline, Odigeo and Travelocity so you can book your Hotel General reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
General Hotel Prague
Hotel Style:
#6 Romantic Hotel in Prague
#10 Family Hotel in Prague
#19 Luxury Hotel in Prague
#45 Business Hotel in Prague
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel General staff and other travellers.
13 questions
Ask a question

See all questions (13)

Questions? Get answers from Hotel General staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Bonaparte (Napoleon) Suite is very nice.”
 of 5 bubbles 232macm, 1 Nov 2016 | Read review
“Add bath or shower preference to your booking as there is only one or another in the room.”
 of 5 bubbles 269aniam, 30 Sep 2016 | Read review
“Talk to the staff, they really do want to make your stay enjoyable.”
 of 5 bubbles gerrymac2013, 22 Sep 2016 | Read review
“Not a 4-th floor”
 of 5 bubbles AlexKiriatOno, 16 Sep 2016 | Read review
“The back rooms look out on a little courtyard”
 of 5 bubbles 785jaye, 31 Aug 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay