Highly recommended boutique townhouse, with a unique charming and intimate ambience in their 22 refined, and quiet rooms. While low on facilities, the hotel offers a wonderfully professional and personalized service. Though simply decorated, there's an air of natural elegance to the rooms. Furnishings and fabrics are good quality, there's a decent amount of space and the street-facing windows allow in plenty of daylight. The only meal to be had here is breakfast, which takes the shape of a fairly expansive buffet (hot and cold dishes like homemade pastries, pancakes and waffles, fresh juice served in a pleasant ground-floor room near the hotel entrance.
Spent 8 nights at Agnes Residence Hotel Oc 31-Nov 7. Provided stellar service by all staff. I and the other hotel guests I met during my stay were amazed by the service we were receiving. Breakfast was superb. Complimentary beer and wine was poured throughout my stay. My requests were accommodated efficiently and with a smile. Water pressure and WiFi was strong (typically I find hotel wifi problematic - but not here)! Kudos to Frank and his staff. I cannot wait to return again!
BEST hotel ever!! We have done significant travelling and always stay in hotels. I thought I already had a favourite…now it’s the Residence Agnes. You HAVE to stay here if in Prague. We were met by John running out to grab our bags from the cab. Then we met Victoria who was so welcoming- she offered us a beer or wine, brought us a map and highlighted the spots in Prague we should see and noted their distance from the hotel. Then we met Frank who brought us pastry and a Czech beer. Wow! Such great hospitality. We felt special. Victoria showed us to our room which was clean and lovely. Breakfast in the morning was fantastic- it had everything. Funny Bishy asked me what kind of juice I would like and I misunderstood- I thought he said Mango…next day they brought in Mango juice for me. Unreal! Natalie- so helpful and friendly- at breakfast and every time of the day that we saw her around. John or Frank drove us to places we wanted to see while we were there…above and beyond. They made reservations at restaurants for us and took us there if it was more than a few metres away. They have a tour guide that they hire for you and other hotel guests- and you can get a private city tour. Alice was great! Frank helped me get my Covid test results by going over to the place with me! Again…unreal! The last day we had to get up at 4am to make sure that we got to the airport on time. Mark prepared a breakfast special for us which included a beautiful warm strudel! The hotel room was so quiet I never heard a sound from any other rooms…can’t say that in many places. Oh yes- each time we came back in they asked if we would like anything to drink so we often had a beer or a glass of wine with other guests. So nice. Stay here- it’s the best.…
Yes, as other reviewers testify, the entire property, location and breakfasts at this boutique hotel are excellent with lovely rooms at a reasonable price. But, as also reported, what puts this hotel in a class of its own is the staff. Every one of them exemplifies hospitality beyond measure, going out of their way to make guests feel welcome, wanted, and warmly cared for. Most everything is anticipated before it's needed and nothing is too much to ask. In perhaps the most beautiful city in Europe, their attention to our party of four for four full nights and days exceeded all expectations and greatly enhanced our visit. Were I to open a hotel, I'd first send my people to experience the service offered here to learn how it's done right!
I have stayed in many 4 or 5 star hotels, but none of them gave me the "homely" feeling like Hotel Agnes. Nothing was an effort for the staff. The hospitality and friendliness of the staff is beyond anyones expectations. They really take interest in each and everyone's needs and they make sure you are enjoying your stay at the hotel as well as in Prague. The room we stayed in was spacious, clean and has all the facility one would have in any hotel of this caliber. The breakfast is great and there is a great variety to choose from. The shuttle service wherever we wanted to be was not a problem for them. They even fetched us when we could not walk further as we were too tired. Just unbelievable team. Will highly recommend this quaint hotel.