Great hotel in a great city! The lobby area is so pretty. Bedrooms are tastefully decorated and very comfortable. The staff makes an impact the moment you enter the hotel. All are so welcoming, friendly, helpful and professional. They are there to help with everything you need, from dinner reservations to suggestions for local events and places. It really felt like you are being cared for. Breakfast was extremely good and varied. We hope to return to this nice hotel.
Well. What can I say? My husband and I travel a great deal, and we have never had a more pleasurable stay at a hotel. The level of service and kindness from Viktoria, Elena, Frank, Stephan and all the staff went above and beyond our expectations. We stayed in room 305 ... very comfortable bed, ample english TV options, extremely clean. Breakfast was delicious and generous. Every request was met with "yes, of course." We stayed 8 nights in Prague, and miss our Agnes family! Thanks so much to them for a lovely Czech experience. Pam
I can’t say enough great things about our stay at Residence Agnes. One of the best boutique hotels we have stayed at! Amazing staff who go above and beyond to make their guest feel special Fantastic homemade breakfast buffet everyday and the hotel provides a warm and cozy atmosphere! Great location as well! I would highly recommend to anyone visiting Prague! We can’t wait to stay there again one day!
Having travelled extensively throughout the world we have NEVER experienced a welcome like we enjoyed in Hotel Agnes. Collection from the airport ( and return) Thomas was our personal chauffeur also no problem in bringing us to the castle,what excellent service. Back to our arrival, luggage taken care of, welcome drinks and numerous local information supplied by Victoria, dinner reservation taken care of boat trip organised along with a concert booked and all within an hours arrival. Nothing is a problem for all the Agnes personal I don't think the word no exists. Excellent breakfast with a good choice of hot & cold food. On arrival back to our hotel day or night we were offered tea, coffee,wine, beer etc all included and with excellent service. It would be unfair to select anyone one member of staff as all are very welcoming and professional. Hotel Agnes is an absolute must visit and very centrally located,but don't tell anyone as we want to visit again many times. MANY THANKS TO ALL, BRILLIANT EXPERIENCE. …
I cannot say enough about the staff at this Hotel. I have never been treated this well at any Hotel in Europe or the US. They helped us with every need that we had from driving us to Prague castle, making dining reservations, and giving us information about what to see while we were in Prague. This is a very nice boutique hotel that has a staff that is unparelleled with any other hotel. A special thanks to Frank who ordered us two meatloaf sandwiches from a local butcher / restaurant, and would not accept payment. After we finished, he asked if we wanted another one or something else. On our first night here, he walked us to our restaurant (about a 5 minute walk). Just a great guy ! Another staff member walked me to the ATM on the first night which was a couple of blocks away. If possible, I would give them 10 stars . The only place to stay when you visit Prague !…
Best hotel ever!!! We were a group of 8 friends, we had 4 charming rooms with great beds. Breakfast was full with lots to choose from and omlettes by reservation. Location is the best you could ask for, very quiet but still 5 minutes walking distance to most of the interesting places in old town. But and it is a big but!!! What makes this hotel the best in Europe is the fact that their service is top notch. There are not enough words to describe the service and hospitality we got from each and every staff member there. We felt like royalty each and every minute. If it is available, Book it! Do not hesitate! And remember to thank me afterwards 😉 For me, there will be no other base while prague from now on!!!
My second trip to Prague and my second trip to this comfortable boutique hotel that is nicely tucked away in a quiet area very close to the Old Town Square. The service is friendly and helpful without being too intrusive. Rooms are comfortable and well appointed. Great breakfast too. We also love the atrium and free wine/drink offering after a long day seeing the sights! Thank you all for helping to make our stay so enjoyable.
How lucky were we to book a room in the Agnes, a 21 room 13th century hotel located in Old Town! The minute we entered it’s front door we were greeted like old friends by Natalie and Victoria. They recommended tours and special events and booked and paid for our choices! We weren’t required to reimburse the hotel until checkout which was so convenient. Breakfast was fantastic- almost anything you could ask for (If they didn’t have it, I’m confident they would get it)! Oh, and beverages (alcoholic and non) were complimentary all day! Our room was quite spacious and had all the conveniences of a larger hotel. I promise if you stay here you will not be disappointed!
As others have said, the Residence Agnes spoils you for other hotels. The service was outstanding! It started with the driver who waited for us in the airport despite our plane being late and then to the front desk staff who were always volunteering to arrange a ride for us or give us directions and recommendations for where to go and where to eat in Prague. The breakfast was delicious and varied. After being out all day it was great to come back to the hotel and be offered a glass of wine and a chance to relax. Our room was very comfortable and quiet. And the location made it easy to get anywhere in the Old Town or to catch public transit. Prague itself is a fascinating city with a lot to see and do and, if you go, the Residence Agnes is the perfect place to stay.
We had a very nice stay in one of the most beautiful cities of Europe. Hotel Residence Agnes has a very friendly staff, great service and location. Clean and very cozy rooms with a good and complete breakfast. All you can wish!