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Carol

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#226 of 668 Hotels in Prague
Certificate of Excellence
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198 Reviews from our TripAdvisor Community

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Showing 64: English reviews
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago via mobile

The hotel is conveniently situated close to a metro station(5'-7' min walk).The area is quiet and safe. Our hotel room(a family one)was quite spacious and spotlessly clean. It was also tastefully decorated. The beds were really comfortable and our sleep peaceful. The breakfast was filling,offering quite a variery of both sweet and sour choices. The pool is definitely a plus... More 

Helpful?
1 Thank Anastasia B
RBronsema, Manager at Carol, responded to this review

Dear Anastasia B, Thank you very much for this review, all in all very positive! Concerning the temperature of the swimmingpool, it is kept on 27 degrees, which is common also for most public swimmingpools. The higher the temperature the more chlore you have to add, which is also unpleasant. Neverthelees we will experiment a little and during wintertime raise... More 

Athens, Greece
Level Contributor
3 reviews
Reviewed 28 October 2016

We chose Hotel Carol due to its proximity to O2 Arena (and it is indeed in walking distance) but it turned out to be much more than what we had expected. The room was spacious and clean. The hotel despite being a family hotel was very quiet with good soundproofing between rooms. The staff was helpful and spoke english. The... More 

Helpful?
Thank AshRaAggie
RBronsema, Manager at Carol, responded to this review

Dear Ashraaggie, we are of course very glad you liked it here! Thank you for your kind words and we hope to see you again. More 

Zagreb, Croatia
Level Contributor
67 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 28 October 2016

My family and i were very pleased with the stay at the hotel Carol. Since our arrival we had only good experiences: from the very friendly and informative receptionist, suite that met all our expectations (comfy beds, clean bathroom, Nespresso machine), parking (10 Euros) in the yard, breakfast which was more abundant than some in the 4* hotels. Plus was... More 

Helpful?
Thank zelka
RBronsema, Manager at Carol, responded to this review

For these kind of reviews we can only hope for. Thank you so much. Maybe only this: the center is only 3-4 km away. We have a special high speed "through-the-air" internet connection. But we will check every complaint in this matter, because we fully realize how important this is nowadays. We hope to see you agian! More 

London, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 23 October 2016

We arrived at midnight after a long drive, with our one year old, who I had included in the reservation, but the hotel did not register it, so no child bed in the room. We got a wooden bed with large bars, and no mattress (got a mattress the next day after complaining). My child kept getting her feet or... More 

Helpful?
Thank Fatima E
RBronsema, Manager at Carol, responded to this review

Dear Fatima, thank you for your review and feedback. You came in the night and there was no mention of a child in the reservation. You can contact us to get a copy of the reservation details. If you book next time through a Online Travel Agency please be sure if everything is mentioned or make a phonecall to the... More 

Bucharest, Romania
Level Contributor
8 reviews
3 hotel reviews
Reviewed 20 October 2016

It is a clean hotel, the room was smaller than I've expected to be for a double room. The hotel is situated in a nice area, a little bit far from the city centre. The breakfast was great and the meal in the restaurant it was at acceptable prices and tasty.

Helpful?
Thank Tatiana O
RBronsema, Manager at Carol, responded to this review

Dear Tatiana, Thank you for these nice words. Concerning your comment on the location: we do not think it is very far, but that is subjective. The area between the hotel and the center is very attractive and and certainly worth a visit. That is why we give all guests maps with walks to the center including some interesting things... More 

Edinburgh, United Kingdom
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 October 2016

Stayed at Carol Hotel for a weekend. Overall good service: the room was nice, clean and cosy (although, slight negative point - the shower had pretty much no pressure at all...) and the breakfast was very rich and offered a whole variety of food. The only thing that I never understood and I still cannot get over is the absence... More 

Helpful?
Thank lindacav
RBronsema, Manager at Carol, responded to this review

Thank you very much for your reaction. If you read several reviews here below in general our collegues here are judged in general as being very friendly. For example on Booking.com they get 8,8 out of 10. Much higher it doesn't get. This is of course our policy. With you something went wrong obviously, we are very sorry for that.... More 

Level Contributor
39 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 August 2016

This hotel, amenities wise, is a nice place to stay. The positives are clean rooms, friendly staff, good breakfast, and an indoor pool. The negatives are that renovation is ongoing, the location is not the greatest, and the room that I stayed in was not air conditioned. With July temperatures, the window had to be opened to create some airflow,... More 

Helpful?
Thank Ross L
RBronsema, Manager at Carol, responded to this review

Dear Ross L, Thank you very much for your feedback. Airconditioning is a huge investment, which actually in our case would be appropriate for some 10-20 days in july or august, when temperature can rise above 30 degrees celcius. It would have influence on the selling price of the rooms of course. If you book a hotel you can nowadays... More 

Twickenham, United Kingdom
Level Contributor
7 reviews
Reviewed 25 July 2016

My daughter and I had a wonderful stay in this hotel. The rooms were clean and the staff so helpful and cheerful. Breakfast was great, plenty of it. We ate in the hotel a couple of evenings in the bar, which was good value and good quality. The hotel is well positioned for access to the O2 Arena and also... More 

Helpful?
Thank GabrielleS50
RBronsema, Manager at Carol, responded to this review

Dear Gabrielle, thank you so much for your kind words and your recommendation! More 

2730 Herlev
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 July 2016 via mobile

We enjoyed a four night stay. Veronica at the front desk were very nice. Breakfast was nice, but the Bread was not all days fresh, and also the juices were not so good, which is a choice of meny hotels. The area is boring, but it only take 8 minutters (5 stops)by metro to the centrum, so that is nice.... More 

Helpful?
Thank W6364LBlindac
RBronsema, Manager at Carol, responded to this review

DearBlindac, thank you very much for your - overall - postive review. Allthough we don't think the area is that boring (nice park, huge shopping mall next to the hotel, some nice pubs and restaurants. Maybe you did not look at our special map for the surroundings and always went straight to the center, which is fine of course. The... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 July 2016 via mobile

We, 2 adults and 2 teenagers from Sweden, went for a summer trip to Prague and stayed at hotel Carol for 5 nights. Our rating: + Spacious and clean room with AC + Quiet location + Indoor pool + Good breakfast + Friendly staff + Free WiFi + Near metro/subway/underground + Near a nice shopping mall (Harfa) + Affordable price... More 

Helpful?
1 Thank Martin K
RBronsema, Manager at Carol, responded to this review

Dear Martin, thank you so much. The review is very extensive and also gives very good information for future clients. We are glad you liked it here and hope to see you again. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Room Service
  • Laundry Service
  • Multilingual Staff

Additional Information about Carol

Address: Kurta Konrada 12, Prague 190 00, Czech Republic
Region: Czech Republic > Bohemia > Prague > Praha 9
Price Range: €57 - €92 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Carol 3.5*
Number of rooms: 52
Reservation Options:
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Also Known As:
Carol Hotel Prague
Hotel Style:
#106 Business Hotel in Prague
#161 Romantic Hotel in Prague
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Questions & Answers

Here's what travellers have asked, with answers from Carol staff and other travellers.
1 question
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Questions? Get answers from Carol staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Fourth floor was really quiet”
 of 5 bubbles AshRaAggie, 28 Oct 2016 | Read review
“Ask for a bigger room with a bath tub when travelling with baby. If possible, bring your own baby travlling bed..”
 of 5 bubbles 293fatimae, 23 Oct 2016 | Read review
“Don't know”
 of 5 bubbles tatianao818, 20 Oct 2016 | Read review
“We asked for a quiet room as my daughter is pregnant. They hotel were helpful in accommodating our request.”
 of 5 bubbles GabrielleS50, 25 Jul 2016 | Read review
“Forth floor was extremely quiet!”
 of 5 bubbles 615fional, 23 May 2016 | Read review
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