In this hotel I experienced what it means that staff is friendly and helpful. Unlike other 5 star hotels I've been the last years. The gym is very good with a multifunctional strength training and a stunning view over the city. Breakfast buffet was excellent with a great choice of local specialities and fresh veggies and fruits. We also had dinner there and it was just delicious too, and beautiful decorated. This is my favorite spot in Prague for sure
I hadn’t stayed in this hotel since pre Covid. Then it was a fine Park Inn. Subsequently it has been upgraded and rebranded as The Hermitage Hotel. We stayed here in mid January 2023. What struck me most was the ambiance; it has a lovely vibe. The staff are great, the team on reception are professional, friendly and helpful, as is Michael at the bar. The decor, the finishes, and the cleanliness are all top class, and the service is five star. We will definitely be back.
Hermitage was a great choice for us. The location is good (not great, but very convenient to the tram, which is quick and easy to use). We had a good -sized room with high ceilings. Very nice bathroom. Great lighting throughout the room (a rarity in hotel rooms). Good shower. Excellent breakfast buffet. We had to leave early our last morning and they prepared a nice box breakfast for us to take. Staff were excellent; we were given fabulous and cheerful help from Susana at front desk (she deserves a promotion!).
We had a nice stay at the hotel, nice staff and very good cleaning before and under our stay. Spacious and good looking rooms. Situated close to public transport made it easy to move around. The last two nights we where waken up early at 08:00 by hammer drilling on the floor over us. This was very unpleasant and annoying.
Great four nights over New Year. Reception couldn’t have been more helpful, booked restaurants and trips for us and really accommodating with our room request. Breakfast was great quality with plenty of selection. Even the taxi service provided couldn’t be faulted. I would definitely stay again.
the room was very beautiful. the hotel is near from about 25 mins to the centre city. Prague it's amazing so we love everything! the staff was really great and very kind with our Girl who turn 5 years in 29th dicembre. we love this experience and we reccommend to everybody.
Booked a 3 night package through Jet 2, mainly because of the reviews / ratings. We requested a high floor in a quiet area mainly because I am a light sleeper. When we arrived we were allocated room 230, the receptionist after we had handed in our passports realised this and fair play to her moved and allocated us room 548 on the fifth floor which we were happy with, well initially anyway. The room itself was great, clean, the bed was comfortable and it was positioned in a quiet area away from the noise of the streets and trams many of the reviews commented on. Unfortunately we soon discovered, we were absolutely not in a quiet area of the hotel as the the gym was directly above our room (548) so any chance of an afternoon snooze after a day out walking or a late awakening on a morning was soon dashed, the relentlessness of the treadmill, the dropping of the weights were constant from 0700-1900 and sometimes beyond, in addition you could hear people continually walking on around corridors gone midnight so the peace and quiet we so desperately needed was not achieved at all! wanted wasn’t achieved at all throughout the duration of our stay! The hotel itself is modern and was fully renovated a few years ago, breakfast is ok with plenty to choose from, though the seating area is limited depending on what time you go for breakfast where you could find yourself waiting 15-20 minutes for a seat. The bar area is small but breaks out into a foyer / seating area just off reception. The hotel is spotlessly clean in a decent location and about 25 - 35 minutes walk into the main sight seeing areas, the staff were pleasant and helpful. But we wouldn’t return and therefore couldn’t recommend the hotel, If you have booked or are looking to book, I recommend you request a room away from the gymnasium because the noise spoilt what was a very enjoyable break away and the “only” reason we rated our stay a 3 rating!…
Hotel lovely just a but out the way. About 25 mins to main centre Would rather it have been a little nearer bars and restraunts. If we came again would try stay a little nearer the centre. Markets were lovely
Wonderful experience, beautiful room, all the stuff are super nice and helpful! Also great location to get in and around city center! There is as well a breakfast option included in the price - OK good nothing outstanding but serves the needs..
Hotel Hermitage exceeded my expectations in every way. I love the aesthetic- the historic printing press building contrasted with all modern finishes and clever references everywhere to the building's printing press past. My room was large modern, clean, comfortable and very efficiently designed. I LOVED the beautiful double historic windows. And when I made a maintenance request (TV remote not working) it was taken care of within 10 minutes! The restaurant and bar "Type" is very good, the breakfast buffet was excellent. Tram station (Vyton) is just a 3 blocks away. Very convenient (if you know how to take the tram). I highly recommend this hotel.
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