We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Prague Charles Square Hotel

Share
Traveller (561)
360
Panoramas (39)
Traveller (561)
360
Panoramas (39)
Dining (78)
Overview
Zitna 561/8 P.O. Box 756, Prague 12000 Czech Republic See on map
Name/address in local language
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
5 Star accommodation
Reviews (1,907)
Filter reviews
1,391 results
Traveller rating
612
485
211
52
31
Traveller type
Time of year
LanguageEnglish
More languages
612
485
211
52
31
Show reviews that mention
All reviews the club lounge spg platinum old town rooftop bar junior suite business hotel minute walk an upgrade coffee machine very nice hotel public transportation beautiful city tram stop concierge computers europe square
FilterEnglish
Updating list...
1 - 5 of 1,391 reviews
Reviewed 6 days ago via mobile

I have never had such great service!! Everyone here is extremely friendly! The room was pristine. Housekeeping staff were extremely thorough and made sure everything was perfect. They even made animals out of our towels:) Location was about a 20 minute walk from the main...More

Thank shannong398
Response from FilipS1738, Manažer komunikace s hosty at Sheraton Prague Charles Square HotelResponded 5 days ago

Dear Mrs./Mr. Shannong398, Thank you very much for your excellent rating. It's an extraordinary recommendation of the Sheraton Prague Charles Square Hotel. We are delighted that you enjoyed friendly approach at the Sheraton Hotel and you have felt the extraordinary service, especially from the housekeeping...More

Reviewed 1 week ago

One of my favorite. Rooms faced to the main street are the best. Parking can be found near by for the reasonable price. Reception staff is great. Good hotel, managed by the chain. Nothing to add more)More

Review collected in partnership with this hotel
Thank nataliasI6050KC
Response from MartinE3305, Public Relations Manager at Sheraton Prague Charles Square HotelResponded 1 week ago

Dear nataliasI6050KC, Thank you for taking your time to share your kind review with us. We appreciate your satisfaction with the hotel. We are happy that you were satisfied with the friendly staff. We are looking forward to your future visit. Best Regards from Prague,...More

Reviewed 1 week ago

Hall / bar / reception area looked like untouched since 1965. The room was ok though, so was the bathroom, though not enough light (and the all worked). Breakfast main serving desk was a hidden treasure -I did not find it.More

Review collected in partnership with this hotel
Thank Adventurer764802
Response from MartinE3305, Public Relations Manager at Sheraton Prague Charles Square HotelResponded 1 week ago

Dear Adventurer764802, Thank you for your feedback. I am sorry to hear we did not meet your expectations during your stay. The public areas and rooms will undergo major reconstruction in the nearby future. So the hotel will look completely different. We nevertheless hope you...More

Reviewed 1 week ago

First time I have stayed in the Sheraton, although I am a regular visitor to Prague. Rooms are very small although comfortable.Disappointingly the breakfast was the real let down, Juice was horribly watered down and pastries were almost solid, they felt like they had been...More

Review collected in partnership with this hotel
Thank Daz_P_Bath
Response from FilipS1738, Manažer komunikace s hosty at Sheraton Prague Charles Square HotelResponded 1 week ago

Dear Mrs./Mr. Daz_P_Bath, thank very much for your feedback. We apologize very much for the inconvenience in breakfast time and we are sorry that the hotel did not meet your expectations with the size of the rooms. Sheraton hotel is offerring breakfast in various forms...More

Reviewed 1 week ago

We spent 3 nights there with mixed feelings. The weekend breakfasts very a mass - to say something nice. I felt more like in a youth hostel than in a business hotel. The room was very small and far below what our experiences with both...More

Thank Alfred N
Response from FilipS1738, Manažer komunikace s hosty at Sheraton Prague Charles Square HotelResponded 1 week ago

Dear Mr. Alferd N., Thank you for your time spent to evaluate Sheraton Prague Hotel. We are sorry that the hotel did not meet your expectations with the room and others. For this, I sincerely apologize.We appreciate you bringing it to our attention.Every criticism is...More

View more reviews
About
Description
Located on the edge of Prague's Old Town and New Town, the Sheraton Prague Hotel offers 160 comfortable rooms including 38 spacious suites. Guests can enjoy complimentary access to sauna and 24/7 fitness centre, More as well as free High Speed Internet Access at the Link at Sheraton located in the lobby. The French Brasserie Délice offers delicious meals made from fresh seasonal products and genuine five star service. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Air Conditioning
Airport Transportation
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Sauna
Wheelchair Access
Pool
Beachfront
Free Parking
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Business
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Business
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
160
Price range
US$108 - US$320 (Based on Average Rates for a Standard Room)
Also Known As
Sheraton Prague
Location
Czech Republic > Bohemia > Prague > Nové Město (New Town)
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Business
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
160
Price range
US$108 - US$320 (Based on Average Rates for a Standard Room)
Also Known As
Sheraton Prague
Location
Czech Republic > Bohemia > Prague > Nové Město (New Town)
Photos
Traveller (561)
Room & Suite (440)
Dining (78)
Amenities (27)
Business Centre & Event Rooms (12)
Family and Play Areas (1)
Nearby
Nove Mesto (New Town)
Nearly 700 hundred metres long, Wenceslas Square
represents the most frequent and buzzing crossroads of
the city. The National Museum in the upper part of the
square watches over your spending spree in countless
shops and retail stores lining the entire square,
which ends at Na Příkopě, the most famous shopping
street. When tired or broke, you can explore the
city's underpasses, which can take you to the Old Town
...More
Nearby HotelsSee all 652 nearby hotels
Hotel Suite Home Prague
886 reviews
.05 km away
Hotel Praga 1
676 reviews
.05 km away
Downtown Residence Apartments
33 reviews
.08 km away
Hostel Kaktus
15 reviews
.09 km away
Nearby RestaurantsSee all 6,138 nearby restaurants
U Pravdu
1,240 reviews
.08 km away
Jina Krajina
122 reviews
.11 km away
Mamacoffee (Vodickova)
192 reviews
.16 km away
Restaurant U Ciriny
181 reviews
.16 km away
Nearby AttractionsSee all 3,129 nearby attractions
New Town Hall
94 reviews
.13 km away
4x4 Bohemia Inspiring Tours
17 reviews
.17 km away
Original Beer Spa
1,771 reviews
.05 km away
Ultimate Beer Tours
25 reviews
.09 km away
Questions & Answers
Ask a question
Chloeh114
9 October 2018|
AnswerShow all 7 answers
Response from Jürgen S | Property representative |
Dear Chloeh114, there are several options to get to our property. The easiest way is to take a hotel limousine, taxi or uber right infront of the airport. The cost is around 600 - 800 kc. Public transportation is also an... More
0
Votes
TxAg75
22 August 2018|
AnswerShow all 7 answers
Response from Jürgen S | Property representative |
Dear TxAG75, we do not exchange money in the hotel. There is a exchange office two doors down from our property. Please be careful with exchanging money in the city or airport. Usually the bigger the 0 % commission sign... More
0
Votes
travelbugyee
16 May 2018|
AnswerShow all 3 answers
Response from MartinE3305 | Property representative |
Dear travelbugyee, There is a new one Quickwash /Vladislavova steet/ about 5 min. from the Sheraton Prague Charles Square hotel.
2
Votes
Room Tips
"Only a single lift so try and get a low floor as you will wait a long time in the morning."
Daz_P_Bath
1 week ago
Read review
"We had a room with an outdoor balcony, facing the main street. The street was not loud, so no problem..."
sxmbeachlover
25 Sep 2018
Read review
"Great location, Good property , Neat and clean ,easy accessibility to all the tourist attractions , value..."
Sachinuv
8 Sep 2018
Read review
"Sheraton was a good location. Get good AC room in summer. "
RN5424
2 Sep 2018
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing