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Sheraton Prague Charles Square Hotel

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Traveller (497)
Room & Suite (433)
Dining (72)
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Overview
  • Excellent44%
  • Very good37%
  • Average14%
  • Poor3%
  • Terrible2%
Travellers talk about
“the club lounge”(84 reviews)
“spg platinum”(18 reviews)
“old town”(166 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
5 Star Hotel
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Rooms
5 Jun6 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,753)
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1 - 5 of 1,263 reviews
Reviewed yesterday

Absolutely the best service I've seen anywhere. Every member of the staff went above and beyond. The doorman even ran out when our taxi pulled up to make sure they didn't overcharge us. Wouldn't stay anywhere else in Prague. So comforting.More

Review collected in partnership with this hotel
Thank r0btash
Response from Filip S, Guest Relations Manager at Sheraton Prague Charles Square HotelResponded yesterday

Dear guest r0btash, I would like to thank you for your extraordinarily high appreciation. Your satisfaction is a great motivation for for employees at the Sheraton Prague Hotel. Our wish is to provide you pleasant and extraordinary stay and we are more than happy that...More

Reviewed 2 days ago

We were received by a very kind staffing and the location of the Hotel was excellent and we were oriented by the concierge very well. We received a basket of fruit at our arrival to the room, So everything was great.More

Review collected in partnership with this hotel
Thank frcampos
Response from Filip S, Guest Relations Manager at Sheraton Prague Charles Square HotelResponded yesterday

Dear guest frcampos, thank you for your excellent review. Thank you for capturing matters of exceptional service to our hotel guests. We were very pleased. We are trying to prepare variety of pleasant surprises for our guest, so that their stay is always exceptional. We...More

Reviewed 3 days ago

We stayed at the Sheraton in March 2018 and even though the staff was nice and helpful , our room at the end of a corridor was dark and old , except for the bathroom that must have been redone .Breakfast was served in a...More

1  Thank Mireille I
Response from Martin E, Guest Relations Manager at Sheraton Prague Charles Square HotelResponded 3 days ago

Dear Mireille I, thank you very much about your kind words for the staff. It is a pleasure to hear that they have been able to help you during your stay. The public areas and rooms will undergo major reconstruction in the nearby future, so...More

Reviewed 4 days ago

We had used SPG points for our stay and had access to the lounge which was nice to eat breakfast each day and on one night we stopped in for some bites and a beer while catching up on some news and emails. The hotel...More

1  Thank Michael D
Response from Martin E, Guest Relations Manager at Sheraton Prague Charles Square HotelResponded 3 days ago

Dear Michael D, Thank you for sharing with us your kind comment about your recent stay at Sheraton Prague Charles Square Hotel. We are happy to hear that you were pleased with the room allocation and our Lounge breakfast selection. Its great to hear that...More

Reviewed 4 days ago

Hotel at a reasonable distance from the center and definitely a 5 * hotel at an affordable price. Although the rooms are smaller, but who needs a larger one, they order them. Appropriate room amenities and cleanliness in order. Breakfast with the usual choice for...More

Thank martinz313
Response from Martin E, Guest Relations Manager at Sheraton Prague Charles Square HotelResponded 3 days ago

Dear martinz313, thank you for your review. I am happy to hear that you have found the location of our hotel convenient. I believe I would have another opportunity to welcome you back in our Sheraton Prague Hotel. I will share your comment about aggressive...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$133 - US$336 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#35 Spa Hotel in Prague
#91 Business Hotel in Prague
#144 Luxury Hotel in Prague
#193 Romantic Hotel in Prague
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$133 - US$336 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#35 Spa Hotel in Prague
#91 Business Hotel in Prague
#144 Luxury Hotel in Prague
#193 Romantic Hotel in Prague
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (497)
Room & Suite (433)
Dining (72)
Amenities (27)
Business Centre & Event Rooms (14)
Family and Play Areas (1)
Nearby
Nove Mesto (New Town)
Nearly 700 hundred metres long, Wenceslas Square
represents the most frequent and buzzing crossroads of
the city. The National Museum in the upper part of the
square watches over your spending spree in countless
shops and retail stores lining the entire square,
which ends at Na Příkopě, the most famous shopping
street. When tired or broke, you can explore the
city's underpasses, which can take you to the Old Town
...More
Questions & Answers
Ask a question
travelbugyee
16 May 2018|
AnswerShow all 3 answers
Response from Martin E | Property representative |
Dear travelbugyee, There is a new one Quickwash /Vladislavova steet/ about 5 min. from the Sheraton Prague Charles Square hotel.
2
Votes
Grace B
7 December 2017|
AnswerShow all 9 answers
Response from Jürgen S | Property representative |
Dear Grace, this depends on the kind of kitchen you prefer and if you prefer fine dining, international, local or a different kind of kitchen. Our concierge George and Claire will be happy to assist you with... More
0
Votes
Google Translation
Grace B
28 November 2017|
AnswerShow all 11 answers
Response from Jürgen S | Property representative |
Dear Grace, The Christmas market on Namesti Miru is two tram stops away. It is cozier than the big ones in the city center. The one in the city center are 5 - 15 minutes walking. Depends on which one you prefer. Best... More
1
Vote
Google Translation
Room Tips
"Small but with everything needed"
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"rooms to the courtyard"
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"All the rooms are great"
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"Install shower head for those who prefer to shower instead of bathe."
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