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The Grand Mark Prague

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983 Reviews from our TripAdvisor Community

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Showing 686: English reviews
Waterloo, Belgium
Reviewed 4 days ago NEW

Last weekend we stayed at The Grand Mark Prague. It was bitterly cold and snowy outside but we had a great place to stay. An apartment with 2 floors, great design, comfortable bed, walking closet, posh toiletries in the bathroom. Lovely lobby with open fire place and a ! chess table - here we spent 3 hours drinking mulled wine...

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Thank _kristiaan_lack
Surbiton, United Kingdom
Reviewed 5 days ago NEW

Stayed here for a few nights. Great location, Staff couldnt have been nice and then Breakfast was great! I had a suite and it was spacious and was very comfortable. They even left me a cake in my room on my birthday - Lovely touch x

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Thank swarham
Christchurch, Canterbury, New Zealand
Reviewed 5 days ago NEWvia mobile

We stayed for three nights in a family suite. The room was excellent for us,two adults,two kiddies. The restaurant was fabulous,just didn't know why we should be paying "extra" for breakfast from the menu when you pay for accommodation and breakfast as one....the concierge and door man were really helpful,and great at their jobs. We were not impressed with the...

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Helpful?
Thank Margie F
TheGrandMark, Marketing Representative at The Grand Mark Prague, responded to this review

Dear Margie, thank you for your review and it is so important for us that you have enjoyed your stay in large suite. We do apologize if any act of our staff was unwelcome and definitely we will try to improve any flaws. As you are mentioning the spa, please be aware that on May 2017 we will open new...

Bergen, Norway
Reviewed 5 days ago NEW

Very good hotel with almost every amenity you need, and do not need. Rooms are spacious and exclusive, bathroom is huge, walk in closet is standard, same with kitchenette. will recommend this to others and stay here again

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Thank Odd_Arne
London, United Kingdom
Reviewed 6 days ago NEWvia mobile

We stayed here to celebrate my husbands birthday and we were treated like rockstars from the minute we arrived. Everything was immaculate in the hotel and the staff were so attentive and helpful. Our room was a stunning executive suite which was incredible and exactly what you would expect from the Leading Hotel of the World Group. I would highly...

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Helpful?
Thank Cynthia M
TheGrandMark, Marketing Representative at The Grand Mark Prague, responded to this review

Dear Cynthia, we are so excited that you had a great stay with us and planning come back to us. It will be simply our pleasure to host you again as a rockstar and furthermore if you come on summer you may enjoy so many new things - as wellness, fitness, garden BBQs and Yoga classes. We are looking forward...

London, United Kingdom
Reviewed 6 days ago NEW

Overview: Good but not incredible. Its rated 5 star but I would give it 4.5 (there are no spa facilities for example) and it is, comparatively, expensive for Prague. I think there are better value 5-star hotels. Overall, it was a good experience but I was a bit disappointed. It didn't "wow" me and having read the reviews, I expected...

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1Thank regulartraveler2017
TheGrandMark, Marketing Representative at The Grand Mark Prague, responded to this review

Dear regulartreveler2017, thank you for your review, and we are sincerely sorry to not "wow" you during your stay with us. Regarding the honeymoon note, we always prepare the honeymoon set up of room with special amenities, therefore we will investigate when the mistake had happen that you did not receive any special treatment. As I understood you were in...

berkshire
Reviewed 1 week ago

Fabulous hotel, located within a few minutes walk of the Old Town and within walking distance of Prague Castle. Our room was a duplex with ground floor bathroom/kitchen and lounge with spiral staircase leading to bedroom and en-suite. Spotlessly clean, very well soundproofed from the road and other guests. Very professional and helpful staff. The buffet breakfast is a delight...

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Helpful?
Thank hometutor
TheGrandMark, Marketing Representative at The Grand Mark Prague, responded to this review

Dear hometutor, thank you for your review and we are more than happy you enjoyed your stay with us and that you liked as the interior and location so the service. The duplex suites are very unique with their height due to the reconstruction of what used to be a baroque palace from 15th century, we are glad you appreciated...

Toronto, Canada
Reviewed 2 weeks ago via mobile

This hotel is amazing. Very good location , very friendly and helpful concierge . Nicely decorated good size rooms, always smells nice. Exceptional service. Clean and organized. Buffet breakfast stunning. Best hotel in town..

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Thank ledaoymakas
TheGrandMark, Marketing Representative at The Grand Mark Prague, responded to this review

Dear ledaoymakas, thank you for your kind feedback, it is a great to hear you like our services as well as location and interior. We hope to welcome you back soon! Zuzana Vanzurova Marketing Representative

Gold Coast, Australia
Reviewed 2 weeks ago via mobile

The Grand Mark offers a great place to relax, with the garden courtyard allowing you to dine or simply enjoy a drink. It offered us a great base for the 5 nights we enjoyed. The concierge offered terrific advice from restaurants, tours and access to one of the best private tour guides.

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Thank DezGC
TheGrandMark, Marketing Representative at The Grand Mark Prague, responded to this review

Dear DezGC, thank you for your feedback. It gives us a pleasure knowing that you enjoyed your stay with us and that our concierge gave you an useful tips for city tours. We will hope to see you soon again! Zuzana Vanzurova Marketing Representative

Montreal, Canada
Reviewed 2 weeks ago

At our arrival at the Grand Mark Prague, we were informed that the hotel was out of electricity, and that they were not able to accommodate us at the moment. We got a bit nervous but the staff handled the situation PERFECTLY. Stuff like that happens so we can't blame them for it, however I have never felt more safe...

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Thank Modelizer
TheGrandMark, Marketing Representative at The Grand Mark Prague, responded to this review

Dear Modelizer, thank you very much for your kind feedback and for understanding of such a matter, which happen in hotels as well. We are very happy you enjoyed your stay even though you had to be relocated for the first night and that the upgrade and service for the rest of your stay was flawless. We will be more...

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Staying in Nove Mesto (New Town)

Neighbourhood Profile
Nove Mesto (New Town)
Nearly 700 hundred metres long, Wenceslas Square represents the most frequent and buzzing crossroads of the city. The National Museum in the upper part of the square watches over your spending spree in countless shops and retail stores lining the entire square, which ends at Na Příkopě, the most famous shopping street. When tired or broke, you can explore the city's underpasses, which can take you to the Old Town or to the courtyards of art nouveau houses with secret gems of greenery, white benches and rose bushes that provide unexpected peace in the midst of the city. Be sure to pay a visit to the traditional cafés, classic Czech pubs, cinemas and theatres. National Theatre near the river has a lot to offer to foreigners. Go to the river bank and enjoy live music and drinks while watching a sunset behind Prague Castle.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Le Grill Restaurant
Le Grill Restaurant
Cuisines: European, Central European, International
Two Steps Bar
Two Steps Bar
Cuisines: European, Bar, International, Pub, Czech, Central European
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
The Grand Mark Hotel is situated within a stunning Neo-Classical building, just a few minutes' walk from the Old Town Square. With its 75 large and beautifully appointed rooms, many of them suites, the hotel offers timeless elegance with tasteful contemporary features, furnishings and fittings. To complete the feeling of luxury, the majority of the guestrooms feature a separate bedroom and spacious living area including fitted kitchenette. The Le Grill Restaurant, Two Steps Bar and the hotel's unique private garden with its baroque fountain, offer central Prague's best possible setting for you to relax, enjoy great food and celebrate your special occasion. ... more   less 

Additional Information about The Grand Mark Prague

Address: Hybernska 1002/12, Prague 110 00, Czech Republic (Formerly The Mark Luxury Hotel)
Region: Czech Republic > Bohemia > Prague > Nove Mesto (New Town) , Praha 1
Price Range: €158 - €360 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Grand Mark Prague 5*
Number of rooms: 75
Reservation Options:
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Also Known As:
Kempinski Hybernska Hotel Prague
Hotel Style:
#10 Business Hotel in Prague
#34 Romantic Hotel in Prague
#34 Luxury Hotel in Prague
#38 Family Hotel in Prague
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Questions & Answers

Here's what travellers have asked, with answers from The Grand Mark Prague staff and other travellers.
11 questions
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4 months ago
Amsterdam, The Netherlands
10 months ago

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Questions? Get answers from The Grand Mark Prague staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Every room is good I believe.”
 of 5 bubbles Odd_Arne, 17 Jan 2017 | Read review
“The standard rooms are not big and quite average. The pictures listed are of the suites and are a bit misleading.”
 of 5 bubbles regulartraveler2017, 16 Jan 2017 | Read review
“ask for a superior upgrade”
 of 5 bubbles 659ajs, 9 Nov 2016 | Read review
“room with garden view”
 of 5 bubbles michalislorgos, 30 Sep 2016 | Read review
“The suites are above and beyond, coffee, tea, two tv's, all you could want”
 of 5 bubbles 567PeterL, 22 Sep 2016 | Read review
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