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Grandhotel Ambassador Narodni Dum

Traveller (201)
Room & Suite (53)
Dining (20)
About
Location
Cleanliness
Service
Value
Property amenities
Channel 1
Pool
Room Service
Restaurant
Bar/Lounge
Pets Allowed ( Dog / Pet Friendly )
Spa
Airport Transportation
Public Wifi
Free High Speed Internet (WiFi)
Breakfast included
Dry Cleaning
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Indoor pool
Wheelchair Access
Meeting Rooms
Hot Tub
Golf course
Non-Smoking Hotel
Breakfast Available
Sauna
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Accessible rooms
Minibar
Family Rooms
Good to know
HOTEL STYLE
Charming
Classic
HOTEL CLASS
Location
Full view
100Great for walkers
Grade: 100 out of 100
112Restaurantswithin 0.5 km
35Attractionswithin 0.5 km
Reviews & more
181Reviews
254Photos
7Q+A
12Room tips
Traveller rating
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Show reviews that mention
Booked this hotel following several great reviews but someone surely missed something or I am just being picky....

The staff are very courteous but then, there it all ends!!

Checked in to the room and realized there was no tray or kettle for making coffee in the room. On reques
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We were six members of my family booked 3 superior rooms, they upgraded us to three sweets which was a very pleasant gesture.
Cleanliness was spotless. The treatment program very effective, trainers very efficient & friendly.
The bar, OH the lovely Czeck Pilsner beer chilled & s
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This is a grand old hotel, fairly recently renovated, comfortable, modern and well-equipped. It's situated at the bus station/railway station end of the town, at the opening of the valley that culminates in the Grand Hotel Pupp at the other end of town. But although this is the l
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+2
I spent there three nights for wellness stay. Warm swimming pool with three different kind of sauna and great wellness procedures were great - the only thing I missed there was spin-dryer for swimsuit. Also, when there were more than three persons for swimming, swimming pool was
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Response from Sales M, Manažer at Grandhotel Ambassador Narodni Dum
Responded 17 Jul 2018
Thank you for your stay, as we are a historic building so unfortunately we can not have a larger pool for our guests. For drying suits, it is possible to use the heater heating in each rooms bathroom.
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We were at this hotel on 24th of May. The location of the hotel is in the heart of the city centre and everything is within walking distance. The rooms are very good and the breakfast spread is excellent
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Response from Sales M, Manažer at Grandhotel Ambassador Narodni Dum
Responded 17 Jul 2018
We are very pleased that you have enjoyed your stay in our hotel and we will look forward to your next stay.
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
Previous
Hi, is the airport transportation to the hotel free? If not, please advise the cost of transportation. Thank you.
Dear customer, we can arrange for your privat taxi and price is following: From Prague airport 108 EUR/one journey for both From Karlovy Vary airport 17 EUR/one journey for both Another option is company Student Agency and bus. Yours sincerely Martin Kumičík
0 votes
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Добрый день, есть ли в санатории процедуры, направленные на реабилитацию после операции по удалению межпозвонковой грыжи?
я думаю что есть,но лучше вы можете узнать на сайте самой гостиницы там подробно описываются все процедуры.
1 vote
Dear Hotel team! On the Photos of the Superior room one can see actually different rooms, one with a big window and another with white wooden columns. Is it possible to book exactly the superior room with white wooden columns? We will celebrate a special occasion at your hotel in November. I hope it is possible if we book in advance. Should I indicate in the special requests while booking or better call your bookings department?
Уважаемый Vitaly, в нашем двухместном номере было одно большое окно. Номер был стандарт. Возможно в других номерах классом выше и есть большие деревянные колоны. Думаю, здесь необходимо созвониться с менеджером по бронированию, или позвонить непосредственно в отель. Сам по себе отель великолепный, персонал доброжелательный, и в этом отеле самый лучший ресторан. С уважением, Наиль.
0 votes
Уважаемые представители отеля, мною бронировался одноместный номер категории "стандарт." Через сайт отеля, напрямую. О категории "эконом" там не было никаких пометок. Все, что я увидела на сайте о номере категории "стандарт" меня абсолютно устроило. По факту, меня застелили в номер категории "эконом". Номер моей брони 3347603. Это политика отеля, лукавить при выставлении цен на сайте? Или ошибка персонала?
Dear customer, This reservation was in december 2016 for SGL Classic and this room you had. Two rooms have only single bed but the equipment and service are same. Yours sincerely Martin Kumičík Sales & Reservation Manager
0 votes
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I want to book at yours hotel through an my travel agent and there is a choice of several types of rooms that the agent gave me 1.economy double room 2.classic double room The first room (ECONOMY ROOM) that is not on the list of room types on your site If so, where can i see pictures of the room and what it includes inside.
Previous
12
"Don't accept room 308."
"rooms that not beside the elevator and not beside the doors to spa area, but it is not crucial. Isolation is pretty good."
"junior suite / corner room type 14"
"you can hear noise from concert hall probably in every room, so maybe choose rooms from Monday-Thursday - no concert"
"The lifts are quite diffiult to understand. May want to ask for a room that is accessable from the lobby floor."
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PRICE RANGE
US$78 - US$246 (Based on Average Rates for a Standard Room)
LOCATION
Czech RepublicBohemiaKarlovy Vary RegionKarlovy Vary
NUMBER OF ROOMS
83
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