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Overview
Trzhishte 387/41, Karlovy Vary 360 01 Czech Republic See on map
AMENITIES
Free Wifi
Breakfast included
Non-Smoking Hotel
Airport Transportation
Pets Allowed
Golf course
Laundry Service
4 Star accommodation
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Reviews (120)
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1 - 5 of 37 reviews
Reviewed 1 August 2018

Great location. That's all on the positive end. The room we received upon arrival had 2 single bed that were place intentionally to imitate a twin bed but a 6" gap will always be between the beds because of their design. The reception guy (same...More

Date of stay: July 2018
Thank Haim_1
Response from Jan P, Ředitel prodeje at Heluan HotelResponded 23 August 2018

Dear Haim, thank you for your review. I´m sorry that our hotel didn´t meet your expectations. Maybe you were expecting a modern 4-star hotel. Our hotel presents itself as a comfortable historic hotel with rustic furniture in the heart of Karlovy Vary. There may have...More

Reviewed 5 June 2018

We stayed for 1 night while the hotel was being renovated (outside), but it didn't bother us. The room and the bathroom were big, sunny and nicely furnished. The breakfast, offered in the hotel next door, was very good. The only complaint would be that...More

Date of stay: May 2018
Thank MadiYo
Response from Jan P, Ředitel prodeje at Heluan HotelResponded 14 June 2018

Dear MadiYo, thank you for your review. I'm glad you were happy with our services. We make all the changes (new facade) for greater satisfaction of our guests. We are looking forward to your next visit. With Best Regards

Reviewed 17 April 2018 via mobile

We really liked the hotel. We felt like going back in time because of the old building. The rooms are really big, everything is clean and it’s centrally located. Unfortunately there is no parking space in the city so you need to park 10 minutes...More

Date of stay: April 2018
Thank wdennhardt
Response from Jan P, Ředitel prodeje at Heluan HotelResponded 14 June 2018

Dear wdennhardt, thank you very much for 5 stars review. I´m glad that you enjoyed your stay in our hotel and i believe that you will have the same experience by your next visit at the hotel Heluan. With Best Regards

Reviewed 1 January 2018 via mobile

Most Pathetic and misleading hotel. It’s a complete TRAP. Don’t go on photos at all as it’s all lies.... No attendant in hotel. It’s being in shanty town. We can never ever recommend this hotel to anyone. PLEASE PLEASE KEEP AWAY !!!!!More

Date of stay: January 2018
Thank 494bimalb
Response from Jan P, Ředitel prodeje at Heluan HotelResponded 14 June 2018

Dear Billy-Bimal, thank you for your review. I'm not sure if you rated our hotel. Because hotel Heluan is located in the heart of historical Karlovy Vary next to colonade and hot springs. Probably the best place. I'd like to know which photos are misleading....More

Reviewed 2 October 2017

An old, interesting place to stay, with generous spaced rooms and a good breakfast. Old fashioned style, like '70, with marks all around. Get you that filling of old times. Have a good position in Bad Karlovy Vary, near old center.

Date of stay: September 2017
Thank Adipo
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About
Description
Hotel Heluan is located in the heart of the spa area of Karlovy Vary, in the opposite of Castle colonnade and about 100 m from Spring colonnade and Market colonnade. Hotel Heluan offers the accommodation in More spacious, tastefully furnished rooms, decorated with beautiful stucco ceilings. Some rooms are equipped with cachled stove or balcony with view of the town. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Breakfast included
Airport Transportation
Golf course
Laundry Service
Minibar
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Pool
Beachfront
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Hotel Style
Family
,
Romantic
,
Spa
,
Luxury
Room types
Non-Smoking Rooms
Hotel class
Hotel Style
Family
,
Romantic
,
Spa
,
Luxury
Room types
Non-Smoking Rooms
Number of rooms
5
Price range
US$56 - US$121 (Based on Average Rates for a Standard Room)
Location
Czech Republic > Bohemia > Karlovy Vary Region > Karlovy Vary
Hotel class
Hotel Style
Family
,
Romantic
,
Spa
,
Luxury
Room types
Non-Smoking Rooms
Number of rooms
5
Price range
US$56 - US$121 (Based on Average Rates for a Standard Room)
Location
Czech Republic > Bohemia > Karlovy Vary Region > Karlovy Vary
Photos
Traveller (78)
Room & Suite (38)
Dining (3)
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Questions & Answers
Ask a question
Sam K
14 June 2017|
Answer
Response from Jan P | Property representative |
Dear Sam,you can pay in EUR as well in mostly markets. Please ask at hotel reception, they will give you advice for money exchanger ;-)
1
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Google Translation
Sam K
29 March 2017|
Answer
Response from Jan P | Property representative |
Dear Sam, it is too far by walking, you can take a bus number 2 to station Divadelní namesti and then it is about 200 meters or the best way is to take a taxi for 120,- CZK ( cca 5,- EUR ). It is written on taxi door ( 120... More
1
Vote
Google Translation
Room Tips
"Go somwhere else"
Haim_1
1 Aug 2018
Read review
"Rooms towards the street have great view, but a bit noisy in the morning. The town is very quiet at night."
christianmQ6491FB
4 Aug 2016
Read review
"there are diferent kinds of room. the second floor room with a balcon was perfect for us."
danielav551
8 Jul 2016
Read review
"higher fllors with few - excellent"
IvanaAfroditi
26 Jun 2016
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