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Retro Riverside Luxury Wellness Resort

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Retro Riverside Luxury Wellness Resort
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242 Reviews from our TripAdvisor Community

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Showing 106: English reviews
Reviewed 4 weeks ago

Our stay was wonderful, the staff was very kind, a special thanks to the woman who does the massages and the young lady from the bar. The food was also delicious and the area is very nice for a relax outside the city. And the spa was amazing as well.

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Helpful?
Thank Lucie S
Kaja_Vnukova, Guest relation at Retro Riverside Luxury Wellness Resort, responded to this review

Dear Lucie S Thank you so much for your great review about your stay at Retro Riverside Luxury Wellness Resort. We are more than delighted that you were fully satisfied with our services and we are really happy regarding your mentioned points like very kind staff, nice food and also amazing spa. Once again thank you for your recommendation here...

Reviewed 30 October 2016 via mobile

Wow what a find - everything about this hotel is superb - rooms - food - staff - we didn't try the spa but it looked lovely - we ate on the veranda most mornings and evenings - the breakfast was lovely lots of fresh fruit cereals and juices then a choice of cold or hot food and lovely coffee....

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Helpful?
Thank Samantha M
Kaja_Vnukova, Guest relation at Retro Riverside Luxury Wellness Resort, responded to this review

Dear Samantha M, We would like to thank you for choosing our Retro Riverside Luxury Wellness Resort for your stay in Karlovy Vary and for taking your time to write your nice review. We are really happy, that you felt comfortable in our hotel and the very nice location with beautiful scenery, comfortable room, breakfast service and all these things...

Reviewed 20 October 2016 via mobile

The most beautiful hotel in Karlovy Vary for sure, with the sence for attention and detail in every aspect. Very comfortable, romantic, high class standard. Very relaxed and easygoing in the same time! Our 100% joice for the next time in Karlovy Vary!

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Helpful?
Thank Pavel K
Kaja_Vnukova, Guest relation at Retro Riverside Luxury Wellness Resort, responded to this review

Dear Pavel K, We would like to thank you for your nice review and also for recommendation us here on TripAdvisor to other users. Great to read that you enjoyed your stay at Retro Riverside Luxury Wellness Resort. We are already looking forward to your next trip to Karlovy Vary and we do hope that you will be happy here...

Reviewed 16 October 2016

- This is not 5 star hotel - No Atmosphere at all - incompetent staff, massive management's ignorance as Ms Hotel's manager didn't even bother to come out and speak to us after we have complained, - Facilities, Poor Spa, Poor Restaurant, no access to some hotel's facilities as closed, Drinks not allowed in wellness spa area - you can...

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Helpful?
Thank Bombka
Kateřina A, Generální ředitel at Retro Riverside Luxury Wellness Resort, responded to this review

Dear Bombka, thank you very much for all your feed back. All comments are taking seriously with immediatel action and we are very sorry for your unpleasent experience. Aneta our Front Office Manager and Pavel our F&B Manager has spoke to you that morning right after we received note from Booking and explain again how our breakfast works, Wellness and...

Kiriat Ono
Reviewed 15 October 2016

It's really a very good new hotel, beautiful rooms, excellent spa with 5 types of saunas, a magic Jacuzzi, etc. Service was friendly, staff was professional. A good breakfast (a combination of buffet and a rich menu). Also a dinner was a really good. Surprise, the evening menu has a plenty of hidden items which you cannot see without staff's...

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Helpful?
Thank AlexKiriatOno
Kaja_Vnukova, Guest relation at Retro Riverside Luxury Wellness Resort, responded to this review

Dear Guests Thank you so much for your time to share your nice review about your stay. We are more than delighted you decided to choose our Retro Riverside Luxury Wellness Resort. We are trying to do our best and these words are what gives a sense to our work. To make guests happy is the biggest honour for our...

Pittsboro, North Carolina
Reviewed 28 September 2016

This is a first class resort hotel about 8-10 minutes outside of town. From the time they hand you a welcoming drink (non alcoholic) until you check out you know this is a first class operation. From pool (indoor), to spa, to sauna, to steam room you are treated like royalty. Breakfast was excellent as you had both a bar...

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Helpful?
Thank TopsideMI
Kaja_Vnukova, Guest relation at Retro Riverside Luxury Wellness Resort, responded to this review

Dear Guests We are really delighted that you were fully satisfied with our hotel services and also we would like to thank you very much for sharing your great review with us and the rest of TripAdvisor users. It is amazing to read these nice words about our spa, breakfast service, bar and experiences with first class at Retro Riverside...

Ludington, Michigan
Reviewed 28 September 2016

Great hotel - easy to find with their co-ordinates. Spa was lovely and very nice to come home to after a day of sighseeing in Karlova-Vary. breakfast was out of sight!! You could order a breakfast in addition to the Fruit, Cheese, Meat and Bread buffet.

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Helpful?
Thank JWS57
Kaja_Vnukova, Guest relation at Retro Riverside Luxury Wellness Resort, responded to this review

Dear Guests We would like to thank you for your stay at Retro Riverside Luxury Wellness Resort and last but not least for your nice 5* feedback. We are so happy that you enjoyed your days in Karlovy Vary. Great to hear about our excellent staff, how you said. Hopefully we will welcome you soon back. Kind regards Kaja Vnuková...

Reviewed 14 September 2016 via mobile

This hotel looks really nice, the lake in front is superb and the mountains around it look great. Karlovy Vary that was what brought us here, is several miles away, driving about 10 minutes. The rooms really comfortable, but the bed is way too soft and needs replacement. Above all, service is great.

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Helpful?
Thank Juan E
Kaja_Vnukova, Guest relation at Retro Riverside Luxury Wellness Resort, responded to this review

Dear Juan E, Thank you very much for your nice positive feedback about your stay at Retro Riverside Luxury Wellness Resort. That is really nice to read that you were satisfied regarding hotel location and also with our great service. We are happy for your recommendations and it will be nice pleasure to welcome you back again. Best regards Kaja...

Gedera, Israel
Reviewed 10 September 2016

We spent 5 nights at this Hotel. Excellent hotel, beautiful location, on a small dam lake in the middle of forest. A small hotel with very personal and friendly service that gives you a constant welcome feeling. Rooms are great, modern and well equipped. Breakfast is included and very tasty and with good choice. Very much recommended, assuming one has...

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Helpful?
Thank Dan E
Kaja_Vnukova, Guest relation at Retro Riverside Luxury Wellness Resort, responded to this review

Dear Guests, We are delighted you decided to choose our Retro Riverside Luxury Wellness Resort. We are trying to do our best and these words are what gives a sense to our work. To make guests happy is the biggest honour for our effort. Regarding our rooms, friendly staff and breakfast, it is nice to read that you enjoyed all...

Reviewed 9 September 2016 via mobile

We stayed for one week in the hotel, which is relatively small and stylish, with a classy bar/smoking room with fire place, and 2 beautiful terraces on the waterside. Since the hotel is in the forest, nights are perfectly quiet, just as it should be. The first big asset of this hotel is the restaurant. In the mornings there is...

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Helpful?
Thank Bram B
Kaja_Vnukova, Guest relation at Retro Riverside Luxury Wellness Resort, responded to this review

Dear Bram B, We would like to thank you so much for your nice and detailed feedback about your stay at Retro Riverside Luxury Wellness Resort. We are more than delighted that you appreciate our restaurant services. We try to do our best for fully satisfaction of our guests at all services. Also SPA how you mentioned. We are proud...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Free Breakfast
  • Dry Cleaning
  • Concierge
  • Airport Transportation
  • Meeting Rooms
  • Babysitting
Official Description (provided by the hotel)
Hotel Spa Wellness Resort Retro Riverside is brand new exclusive 5* resort hotel, which was opened on the begging of 2013 in retro style of early 20th. Offers 19 luxury rooms & Suites, wellness center for the high demanding clients looking for true spa vacation, and luxury restaurant for overall 150 guests. ... more   less 

Additional Information about Retro Riverside Luxury Wellness Resort

Address: Brezova 157 | Brezova - Karlovy Vary, Karlovy Vary 360 01, Czech Republic
Region: Czech Republic > Bohemia > Karlovy Vary Region > Karlovy Vary
Price Range: €74 - €261 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Retro Riverside Luxury Wellness Resort 5*
Number of rooms: 19
Reservation Options:
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Hotel Style:
#5 Spa Hotel in Karlovy Vary
#5 Luxury Hotel in Karlovy Vary
#7 Family Hotel in Karlovy Vary
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Questions & Answers

Here's what travellers have asked, with answers from Retro Riverside Luxury Wellness Resort staff and other travellers.
5 questions
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Questions? Get answers from Retro Riverside Luxury Wellness Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“305 has a nice view with a balcony”
 of 5 bubbles 337elsal, 5 Nov 2016 | Read review
“all rooms facing the river are great.”
 of 5 bubbles TopsideMI, 28 Sep 2016 | Read review
“We were upgraded at no extra charge.”
 of 5 bubbles JWS57, 27 Sep 2016 | Read review
“if you want a room that join the patio also joins. Nice if you come with friends.”
 of 5 bubbles myra1028, 28 May 2016 | Read review
“Worth visiting.”
 of 5 bubbles Mysterytrainer1, 20 May 2016 | Read review
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