Stayed here for one night.Reception very polite booked restaurant for evening meal not impressed. Monday evening saw the restaurant relatively quiet but we still had to wait just over a hour for our meal.wished we hadn't ordered a dessert because we had to wait onother 45mins for it to arrive.Now for the main gripe the pillows that were supplied were rock hard including the spare ones .The curtains are not wide enough so you have a inch age either side that allows the lit up car park lights to beam through.Breakfast was exceptional. Have stayed in many premier inn all over the country and unfortunately this was the worse night sleep I have ever had.
The room was really nice for the money we spent. The breakfast was well worth adding on too, no complaints there. Was welcomed by a lady named Mary (I think), I cannot emphasise enough how amazing her customer service is- I haven’t come across someone so helpful and welcoming as her in a long time. Started our trip off at a very high note.
Stayed here night before and early flight from Bristol. Most comfy bed ever. Receptionist was lovely too. Just avoid restaurant next door! Car park easy. Bath nice and hot. All clean. Mattress so comfy I want to buy one for myself.
Nice location peaceful and quiet, friendly staff, easy to get to attractions, and a great breakfast and good value for money, we shall certainly stay there again. If you want an evening meal be sure to book a table at the on site pub the hobbs boat as it can get busy on the weekend.
Large comfortable room. Spotlessly clean and warm. Very comfortable bed. Great nights sleep. The attached Hobbs Boat pub/restaurant highly recommended. Extensive menu at sensible prices. Friendly service.
Just had a lovely two days away. Been here 4 times. Stayed Room 18. The room nice and big. New bed. nice bathroom. It has flat screen television ketttel cups tea coffe. The restaurant was realy good. We went for the meal deal £49. Two people 2 course evening meal and a drink. And unlimited breakfast. All the staff are lovely friendly. Nothing is to much to ask. A big shout out to marry on the reception who was veery helpful and knowledgeable. And made us laugh. Over all a fantastic stay 10 out of 10 jim
We stayed with the Premier Inn at Lympsham near Weston Super Mare on the 28/12/22 - we were awoken at 11.30pm by an explosion and fire alarm going off. We then spent 90 mins in the car park in our pyjamas, while the fire service investigated a possible gas leak. Finally we were taken to the restaurant for some warmth before being booked into the Premier in Bridgwater. I have nothing but praise for the staff who were wonderful in a very difficult situation. This however ruined our family break as the next day after minimal sleep we were too exhausted to meet our friends for lunch and returned home to London. As yet I have heard nothing from customer services regarding refunding the cost of our stay. I’m really disappointed that there hasn’t been any contact from head office to offer recompense or apology . My real gripe is that it impossible to contact customer services at head office - even the feedback form on the website won’t work, it won’t let me enter the date so I can’t submit it. There is no number to call to speak to anyone, even the number for the hotel isn’t being answered. The explosion happened over a week ago I would have expected to have had some contact from them by now. So I have to resort to putting this review on trip advisor in the hope of a response!…
This Premier Inn rescued us in a snow storm nearly 5 years ago. (Had driven up from Cornwall to catch a flight that had been cancelled by EasyJet-they told me it was scheduled to fly! ) Returned yesterday and the stay was equally warm and welcoming. The staff are friendly and helpful. The rooms clean and spacious. The beds are always comfortable. The food and service excellent. Cannot recommend highly enough! I am your No 1 fan!
Great room, very quiet, fantastic shower, very comfy bed, the connecting pub served fantastic dinner and breakfast, the staff were very patient and courteous and evening the cleaner asked how we got on. Recommend it 100%.
It was all as expected but seldom offered. Seriously couldn't find fault ... OK, maybe WiFi could be better? But clean spacious room, comfortable beds. Shower was hot, the towels were white and fluffy. Then a fab breakfast (excellent vegan options)
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing