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Hacienda Santa Rosa, A Luxury Collection Hotel

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Hacienda Santa Rosa, A Luxury Collection Hotel
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187 Reviews from our TripAdvisor Community

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Showing 123: English reviews
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Estado de Mexico
Reviewed 1 week ago NEWvia mobile

We visit the Hacienda in our way back from Celestun. It is amazing how it was restored and great to see the support it also brings to the local arts and crafts. It for sure will be an excellent option to spend some days in a luxury but eco-friendly and very old location or as we did to have dinner...

Thank Viaja S
Marysville, Washington
Reviewed 4 weeks ago

This is a luxury level hotel , way off of the beaten path, about 80 k from Merida that is worth the trouble. I actually thought I was lost three times, that's how on a road less traveled this place is. The staff are wonderful, the room is excellent, the facilities are quite good, There are all sorts of activities,...

Thank naturescape
Ricardo M, Director of Operations at Hacienda Santa Rosa, A Luxury Collection Hotel, responded to this review

Dear Naturescape, Thank you so very much for taking the time to review our beloved Hacienda Santa Rosa. It looks like you enjoyed our property to the fullest and for that we are extremely happy and glad! Thank you for visiting Mexico, Merida and the small but beautiful town of Santa Rosa de Lima. Thank you as well for complimenting...

Montreal, Canada
Reviewed 15 March 2017

Hacienda Santa Rosa is a haven of peace situated in a Mayan village. It has few rooms and offers a sense of privacy and tranquility. We felt as if we had the whole place to ourselves. Our room was more like a small apartment, authentic, rustic yet elegant. Our hammocks faced a serene pool, where i spent time listening to...

Thank tacosiver
Ricardo M, Director of Operations at Hacienda Santa Rosa, A Luxury Collection Hotel, responded to this review

Dear Tacosiver, Please receive my warmest Greetings on behalf of The Haciendas' Executive Team. We sincerely hope this message finds you more than well. Thank you for taking the time to review our lovely Hacienda Santa Rosa. We are glad that you enjoyed the hammocks, the gardens and the peace of our property. We regret the fact that you found...

Reviewed 3 March 2017

After visiting the amazing Hacienda Temozon a little ways from here, it was difficult to like this place. The staff was not friendly, the grounds not well kept, the fence falling apart (one of the post nearly on the ground), graffiti on the nearby walls, etc. Although the colors are beautiful and this place probably financially supports the small population...

Thank Mike5466
Ricardo M, Director of Operations at Hacienda Santa Rosa, A Luxury Collection Hotel, responded to this review

Dear Mike5466, Please receive my best regards on behalf of The Haciendas's team. We truly and deeply regret the fact that you did not feel comfortable at Hacienda Santa Rosa. Please rest assured that we will be following up on your comments in a timely manner. I'm glad to hear that you did however enjoy Hacienda Temozon, I invite you...

Laguna Beach CA
Reviewed 19 February 2017

We stayed at the Hacienda from 2/4 to 2/11 - staff is wonderful and so are the kitchen/restaurant staff. We visited all four rural Starwood Haciendas - each have their own qualities and are worth staying at - We stayed our entire trip at Santa Rosa No issues with the internet or air conditioning (over 90 degrees every day).... pool...

1Thank fa1949
Ricardo M, Director of Operations at Hacienda Santa Rosa, A Luxury Collection Hotel, responded to this review

Dear fa1949, Please receive my warmest greetings on behalf of The Haciendas' Executive Team. We truly hope this email finds you more than well. Thank you so much for taking the time to review our Amazing Property Hacienda Santa Rosa; you have truly made our day with the title of it because we work hard everyday to make each and...

Indianapolis, Indiana
Reviewed 17 January 2017

My wife and I stayed 5 nights at Hacienda Santa Rosa (HSR) over the New Year’s holiday to celebrate our anniversary. HSR offers a very unique lodging option that is charming and relaxing with an authentic feel that is missing from modern hotels and resorts. Service is rather understated, but definitely genuine. If you are there for more than a...

3Thank a123nt
Management response:

Many thanks for letting us be your hosts during your new year holidays. Really it was a pleasure assist you and it is a honor to know that you and your wife enjoyed the property and our facilities. our team make effort to offer the best experience to our guest and visitors and with you is not the exception. we...

London, United Kingdom
Reviewed 31 December 2016 via mobile

We came here to stay for 1 night before New Year's Eve and it was amazing. There is an awesome pool with aqueducts however I must say it was a little colder than expected. Service here is truly the best as they are always there to attend you and food arrives promptly. The meals I had here were all great...

Thank Tacos_n_Tequila
Management response:

Many thanks for your visit during New year holidays, we are pleased for your kind comments, may i say in Hacienda Santa Rosa we strive to bring to our guest, traditional dishes, beverages and the local culture it is a pleasure to share with each guest and each visitors,i am glad to know that you enjoyed of the property. Please...

Reviewed 8 December 2016 via mobile

Beautiful resort between Merida and Compeche Mexico. Perfect service and great food at restaurant. Buildings are very old but modernized. We had a pool shared by 4 units but we were the only ones here at the time so our own private pool. Good place to get away from everything in total luxury.

Thank Rob P
Management response:

Dear Rob. Many thanks for chosing hacienda Santa Rosa during your holidays. we are pleased for your visit and your kind comments, it is great to know that you enjoyed our property. Please let me know if think visit us in the future, it will be a pleasure assist you. best regard and happy newyear. Marvin Robles Guest Relations The...

Zurich, Switzerland
Reviewed 11 November 2016 via mobile

We enjoyed our lunch. The regional dishes on the menu were great. Good food, very attentive staff, calm and relaxed atmosphere. The Hacienda Santa Rosa made our trip from Uxmal to Celestun special. Thank you.

Thank Denneo
Management response:

Dear Denneo. Many thanks for chosing Hacienda Santa Rosa during your visit to the Yucatan peninsula. all our associates are glad with your kind comments about your experience with us. Please let me know if you visit us in the future, it will be a pleasure assist you. Your sincerely. Marvin Robles Guest Relations The Haciendas marvin.robles@luxurycollection.com

Ajijic, Mexico
Reviewed 11 November 2016

We spent two nights in the Casa Maya Villa for my fiance's birthday. From the moment we arrived, the staff were very professional, kind, warm and attentive without being intrusive. Once we arrived, we didnt leave, preferring to wander the beautful grounds, enjoy the pool or our own private plunge pool. The Mayan Villa was wonderful - palapa (thatch) roof...

2Thank SmartTraveller

243 photos of this hotel

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All Traveller Photos (192)
View from Room (5)
Pool/Beach Area (17)
Dining (20)
Hotel & Grounds (50)
Room/Suite (40)
Bathroom (4)
Family/Play Areas (2)
Other (54)

Management photos: Courtesy of the property manager

All Management Photos (51)
Hotel & Grounds (16)
Room/Suite (15)
Dining (7)
Bathroom (1)
Pool/Beach Area (2)
View from Room (1)
Other (9)


  • Pool
  • Free Parking
  • Restaurant
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Dry Cleaning
  • Concierge
  • Room Service
Official Description (provided by the hotel)
Right in the heart of the Mayan archeological zone, Hacienda Santa Rosa showcases its splendid building from the mid-19th century. This building, formerly an important property of the nobility, has become a luxurious residence through the generations. Just a 50 minute drive from Merida’s International Airport, the place is surrounded by natural beauties such as the Calcehtok and Oxkintok Caves, and cultural sites such as the Ruins of Uxmal and the town of Becal. An enormous door, meters and meters high, gives access to this wonderful hacienda which has 11 comfortable guest rooms and suites. Hammocks and wicker chairs, a private terrace and a garden make this place a perfect spot to live an unforgettable experience. Its aloe field is home to a Mayan style little house where one can enjoy enchanting moments outdoors. ... more   less 

Additional Information about Hacienda Santa Rosa, A Luxury Collection Hotel

Address: Carretera Federal 180 Merida-Campeche | Municipio de Maxcanu - Santa Rosa de Lima, Maxcanu 97800, Mexico
Region: Mexico > Yucatan Peninsula > Maxcanu
Price Range: €173 - €389 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hacienda Santa Rosa, A Luxury Collection Hotel 5*
Number of rooms: 11
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Also Known As:
Hacienda Santa Rosa Merida
Hacienda Santa Rosa Hotel Merida
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Questions & Answers

Questions? Get answers from Hacienda Santa Rosa, A Luxury Collection Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would think they are all pretty good”
  • view outside my door
  • garden area
naturescape, 29 Mar 2017 | Read review
“small property - for thw two of us room 103 was fine”
fa1949, 19 Feb 2017 | Read review
“Only 11 rooms - can't go wrong with any of them.”
  • Fresh flowers
  • Room 1 - walk-in shower behind the wall
  • Room 1 - note the high ceiling
  • Comfortable bed - new fresh flowers
a123nt, 17 Jan 2017 | Read review
“Mayan Villa was gorgeous but the deluxe rooms with terrace and private plunge pool are large and cool.”
SmartTraveller, 10 Nov 2016 | Read review
“All rooms are lovely, room 6 has a private outside bath, 8, 9 and 10 share a large plunge pool. 11 is the "Casa Maya".”
  • hacienda chimney (not in use!) and shared plunge pool
LandyLover, 17 Jan 2016 | Read review
5 of 5