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Verdanza Hotel

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1,411 Reviews from our TripAdvisor Community

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Showing 1,171: English reviews
Queretaro, Mexico
Reviewed 2 January 2016 via mobile

Pet friendly hotel. People at front desk aren't the best and some times there are not enough of them. Internet doesn't work at the rooms, but it does at the lobby and the pool (nice and big one too) . Great location with local restaurants around and a very nice beach nearby

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Helpful?
Thank rabell92
LJOValcarcel, Public Relations Manager at Verdanza Hotel, responded to this review

rabell92, thank you for taking the time to share your impressions; guest feedback is our main tool for identifying areas for improvement to ensure our visitors feel welcome and at home. We are pleased to know that you have enjoyed your time with us and look forward to welcome you back to impress you even more favorably. Best,

los angeles, california, usa
Reviewed 1 January 2016 via mobile

This was a good deal for the price. Two quick blocks from the beach, good location, decent clean rooms, nice professional staff, organized, nice pool with a play fountain area, luggage storage, and a few on site food options. Food was fine, though nothing special, and be prepared for Caribbean time in the poolside Bistro. The hotel was on par...

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Helpful?
Thank sphinx159
LJOValcarcel, Public Relations Manager at Verdanza Hotel, responded to this review

sphinx159, we are pleased to learn that you enjoyed your time with us and found the experience to be a good value for your holiday. We look forward to another chance to welcome you back and impress you even more favorably. Best

Jersey City, New Jersey
Reviewed 1 January 2016

The rooms are fine, small but who cares. Perfect location - 2 blocks from the beach and walking distance to plenty of restaurants/bars. However, I will never stay here again. The stay was prepaid through Orbitz and we paid all our food/drinks from the hotel in cash but yet I have a charge on my card from them. Called to...

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Helpful?
2Thank rguevara81
LJOValcarcel, Public Relations Manager at Verdanza Hotel, responded to this review

rguevara81, thank you for taking the time to share your impressions. We can certainly understand how this situation can leave a bad taste but we trust it did not mar your entire experience with us at Verdanza. We have made it a point to share your comments with the managers responsible to pursue and address accordingly. I understand that this...

Annapolis, Maryland
Reviewed 30 December 2015

We discovered the Verdanza Hotel a few years ago, and we spend a few nights there each time we visit Puerto Rico. It's an older hotel, but extremely well kept. The location is central to Isla Verde, so it's an easy walk to the beach and to many delicious local restaurants. We tend not to spend much time at the...

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Helpful?
Thank USNAsponsormom
LJOValcarcel, Public Relations Manager at Verdanza Hotel, responded to this review

USNAsponsormom, we are thrilled to be your home away from home in San Juan! Our best wishes to you and yours in 2016 - and beyond. See you again soon,

Milford, Connecticut
Reviewed 30 December 2015

We ended up at the Verdanza Hotel after a bad experience with another site claiming they were pet friendly and they were not. In a scramble we ended up at the Verdanza Hotel two days before Christmas and I can tell you we are already booked for next year. From the front desk to the restaurant staff to the luggage...

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Helpful?
Thank Tracy M
LJOValcarcel, Public Relations Manager at Verdanza Hotel, responded to this review

Tracy M, we are so thrilled to have made a difference in your vacation after an unsatisfactory experience. We are proud to be a pet friendly hotel and look forward to welcoming your and your four legged best friend to back Verdanza! Best,

Denver, Colorado
Reviewed 29 December 2015

For the price, there was nothing great about the room or the grounds. It had visible dust mites, sink & commode were dirty & the shower curtain was raggy. Front desk was not helpful upon check in, either.

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Helpful?
Thank 1vacationer2015
LJOValcarcel, Public Relations Manager at Verdanza Hotel, responded to this review

1vacationer2015, we are so sorry to learn that you were not satisfied. Did you have a chance to explore a room move? Subject to availability, we will gladly accommodate a guest's request when a room presents an issue - as it allows us to ensure the guest's comfort while allowing us to inspect the room and address any issues we...

Akron, Ohio
Reviewed 28 December 2015

Clean, Safe and Secure place. Very close to airport and 1 block from the beach in a secure neighborhood and close to local food and activities. I have stayed on this property 3 times in the past year and its the perfect place to relax. It is not the resort trap type place. You can leave this place to eat...

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1Thank SteelCurtain78
LJOValcarcel, Public Relations Manager at Verdanza Hotel, responded to this review

SteelCurtain78, we are delighted to be your home away from home in San Juan! Our best wishes to you and yours for 2016 and beyond. See you again soon!

Chicago, Illinois
Reviewed 28 December 2015

We enjoyed a week at the Verdanza in December and the staff could not have been nicer. The pool and workout room are great, rooms are clean, coffee bar is terrific and the Burger Bar food is tasty. We walked to the beach each morning and rented chairs, the waves are very good on Isla Verde. The hotel is well...

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Helpful?
Thank Breck_Girl10
LJOValcarcel, Public Relations Manager at Verdanza Hotel, responded to this review

Breck_Girl10, pleased to learn how much your enjoyed every aspect of your getaway at Verdanza. That said, we are sorry that there was an issue with your room; did you have the chance to explore a room change? Coincidentally, as part of our year round program, we have in fact been replacing all mattresses! We hope to welcome you back...

Carolina, Puerto Rico
Reviewed 28 December 2015

I spent Christmas Eve and Christmas Day at the Hotel with my husband, daughter and our dog. The Hotel is Pet Friendly; and believe me, they were very friendly with my dog. They have an area for them and he really enjoyed it. The service was excellent and the restaurants too. We had dinner at Eighty Bistro and even though...

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Helpful?
Thank Carmen M
LJOValcarcel, Public Relations Manager at Verdanza Hotel, responded to this review

Carmen M, we are thrilled to learn that we made your family Christmas getaway special at Verdanza Hotel. We look forward to greeting you again next Christmas! Best,

Mayaguez, Puerto Rico
Reviewed 25 December 2015

Verdanza Hotel is in my opinion the best Hotel In Isla Verde , near to the airport, the best Shopping Centers and the best fast foods, restaurants, beaches.... The service, the rooms, everything was excellent. For me a 5 Stars

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Helpful?
Thank carlosacamuy
LJOValcarcel, Public Relations Manager at Verdanza Hotel, responded to this review

carlosacamuy, thank you for your kind words...we work hard to make our visitors feel welcome and enjoying everything the hotel - and the area - have to offer! Best,

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Breakfast Available
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Warm smiles lead the way at the relaxed, urban-inspired Verdanza Hotel,a member of Preferred Hotels & Resorts Lifestyle Collection. Steps from Isla Verde beach; near restaurants, clubs, casinos. Air-conditioned rooms offer pillow menu, iPod(R) docking station, LCD TV, organic bath products, 2-line phone, safe, fridge, iron/board, hairdryer. Facilities: pool area with whirlpool and SprayPark, three restaurants, cafe. Services: complimentary bike-taxi transfers to beach, Tour Desk, Dollar Rent-A-Car. Location places guests minutes from convention center, historical city, cruise piers, marinas, shopping, attractions, international airport. ... more   less 

Additional Information about Verdanza Hotel

Address: 8020 Tartak Street, Isla Verde, Carolina 00979, Puerto Rico
Region: Caribbean > Puerto Rico > Carolina > Isla Verde
Price Range: €116 - €226 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Verdanza Hotel 3.5*
Number of rooms: 222
Reservation Options:
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Also Known As:
San Juan Holiday Inn
Holiday Inn Carolina
Carolina Holiday Inn
Verdanza Hotel Puerto Rico/Isla Verde, Carolina
Hotel Style:
#6 Family Hotel in Isla Verde
#6 On the Beach Hotel in Isla Verde
#7 Business Hotel in Isla Verde
#7 Romantic Hotel in Isla Verde
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Questions & Answers

Here's what travellers have asked, with answers from Verdanza Hotel staff and other travellers.
37 questions
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Questions? Get answers from Verdanza Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The room was in good shape my only complaint will be that in the mornings the sun will get into the bed by the side of the of the curtain, maybe taping that corner will avoid the sun comming into the bed. ”
 of 5 bubbles emilioo386, 1 Dec 2016 | Read review
“There's no microwave in the room”
 of 5 bubbles 922trishal, 10 Nov 2016 | Read review
“ask for swimming pool view or parking view so you can watch air craft landing and take off , and also clear sky to see rain”
 of 5 bubbles YassineS, 29 Oct 2016 | Read review
“All rooms are excellent and very well appointees and quiet.”
 of 5 bubbles patriciatT506NM, 1 Oct 2016 | Read review
“We had the king room with pool view, 3rd floor. Nice view, yet no elevators to the 3rd floor.”
 of 5 bubbles Garibaldo00, 27 Aug 2016 | Read review
5 of 5
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