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Verdanza Hotel

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1,451 Reviews from our TripAdvisor Community

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Showing 1,202: English reviews
Tempe, Arizona
Reviewed 20 January 2016

My family, three adult couples and a toddler stayed at Verdanza, pre-cruise in December. We all arrived at different times, had different room assignments and different needs and requests. The hotel accommodated in everything we needed and or expected. Our family was situated in rooms in the lower building close to the swimming pool and water feature. Upon arrival we...

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Helpful?
Thank Vegasonmymind
LJOValcarcel, Public Relations Manager at Verdanza Hotel, responded to this review

Vegasonmymind, thank you for sharing our experience. We take great pride in offering genuine hospitality and a great value in a fantastic location - and it is gratifying to hear from happy guests. We hope to welcome you all back for a longer leisurely stay at Verdanza! Best,

Mayaguez, Puerto Rico
Reviewed 20 January 2016

Beach entrance just steps away, beautiful beach with chair to rent for just $4/day. Good restaurant choices close by the hotel. Also, the airport is a very short drive. Hotel has pool with no shower outside, and there is a children area to play.

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Helpful?
Thank Lizbeth F
LJOValcarcel, Public Relations Manager at Verdanza Hotel, responded to this review

Lizbeth F, glad to know you enjoyed our facilities and Isla Verde location; come back soon! Best,

Westmoreland
Reviewed 19 January 2016

Location was easy to access by car and close to beach. Service and food at the hotel was great. Rooms were clean. Pool was fun for the family from age 3 to 67. Large supermarket within walking distance around the corner where we were able to purchase sand toys and other items needed for out day trips.

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Helpful?
Thank 907jennim
LJOValcarcel, Public Relations Manager at Verdanza Hotel, responded to this review

jcpr1232, thank you for your kind words about our team and our hospitality. We work hard to make guests feel welcome. That said, your comment has been duly noted and is being addressed as we take health and hygiene seriously. Come back and let us impress you! Best,

Juncos, Puerto Rico
Reviewed 19 January 2016

Employees with good customer service and very warm. I will stay again and recomended the hotel to my friends. Good prive for the stay. A good place for stay and be relaxing and enjoy a tropical Esther.

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Helpful?
Thank lolita3525
LJOValcarcel, Public Relations Manager at Verdanza Hotel, responded to this review

lolita3525, thank you for your recommendation! We look forward to welcoming you back soon! Best,

Orlando, Florida
Reviewed 19 January 2016

We had a superb experience ... no better way to start the year. The staff was very friendly and accommodated all our needs. Food was the best and the party "EXCELENTE!" They had a number of activities going all at the same time to meet all types of desires. The best!

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Helpful?
Thank miguel o
LJOValcarcel, Public Relations Manager at Verdanza Hotel, responded to this review

Miguel o, thank you for choosing Verdanza to welcome 2016. It is gratifying to know you enjoyed it as much as we enjoyed planning a special evening for you. May the new year be filled with much happiness and health. Best,

Reviewed 19 January 2016

Just returned from staying at Verdanza for 4 nights. Had to change room 2 times. Room #1- dust hanging off white curtain. Welcome allergies. Requested the curtain to be changed, but no comply. So, room #2. Lock on door broken and had to be replaced. No reception on TV. Room 3, everything worked and relatively clean. Recieved a free breakfast...

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Helpful?
1Thank llfrazier
LJOValcarcel, Public Relations Manager at Verdanza Hotel, responded to this review

llfrazier, first of all, please accept our sincere apology if your stay did not meet your expectations. The fact is rooms must be inspected before they can be assigned and your experience is being addressed with the responsible parties to ensure our operating standards are maintained. The truth is we take great pride in our brand of hospitality and our...

Fort Lauderdale, Florida
Reviewed 18 January 2016

Hotel personnel were great, helpful and very friendly. However, our room was a bit dingy and dated. Subsequent to our checking in, we noticed what appeared to be rust stains inside the toilet bowl. These were only cleaned the following morning. Bathroom could've used a thorough cleaning.

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Helpful?
Thank jcpr1232
LJOValcarcel, Public Relations Manager at Verdanza Hotel, responded to this review

jcpr1232, thank you for your kind words about our team and our hospitality. We work hard to make guests feel welcome. That said, your comment has been duly noted and is being addressed as we take health and hygiene seriously. Come back and let us impress you! Best,

Trujillo Alto, Puerto Rico
Reviewed 18 January 2016

Excellent service and great location, between the capital and the airport. The transportation its coordinate and fastly, I don't wait for the taxi 5 minutes. The pool it's great for the family and the jacuzzi it's perfect for couples. I recommended for your vacations

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Thank mrivera949
Brooklyn, New York
Reviewed 18 January 2016

This hotel was not worth the money, the ceiling in the bathroom was literally falling apart, the bathroom itself was tiny and uncomfortable. The beds, nothing was in good condition. Room service was horrible.

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1Thank B2341ATerikam
Arcanum, OH, USA
Reviewed 16 January 2016

Our stay at the Verdanza was excellent. We had excellent service, the staff was more than eager to help us in any way possible. We enjoyed the breakfast bar both times we were there and enjoyed dessert in the restaurant on our last visit.

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Helpful?
Thank Beverly C Z
LJOValcarcel, Public Relations Manager at Verdanza Hotel, responded to this review

Thank you, Beverly C Z, for sharing your experience at Verdanza! We hope to welcome you back sooner than later for a longer leisurely stay in Puerto Rico. Best,

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Centre with Internet Access
  • Breakfast Available
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Warm smiles lead the way at the relaxed, urban-inspired Verdanza Hotel,a member of Preferred Hotels & Resorts Lifestyle Collection. Steps from Isla Verde beach; near restaurants, clubs, casinos. Air-conditioned rooms offer pillow menu, iPod(R) docking station, LCD TV, organic bath products, 2-line phone, safe, fridge, iron/board, hairdryer. Facilities: pool area with whirlpool and SprayPark, three restaurants, cafe. Services: complimentary bike-taxi transfers to beach, Tour Desk, Dollar Rent-A-Car. Location places guests minutes from convention center, historical city, cruise piers, marinas, shopping, attractions, international airport. ... more   less 

Additional Information about Verdanza Hotel

Address: 8020 Tartak Street, Isla Verde, Carolina 00979, Puerto Rico
Region: Caribbean > Puerto Rico > Carolina > Isla Verde
Price Range: €120 - €223 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Verdanza Hotel 3.5*
Number of rooms: 222
Reservation Options:
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Also Known As:
San Juan Holiday Inn
Holiday Inn Carolina
Carolina Holiday Inn
Verdanza Hotel Puerto Rico/Isla Verde, Carolina
Hotel Style:
#6 Family Hotel in Isla Verde
#6 On the Beach Hotel in Isla Verde
#7 Business Hotel in Isla Verde
#7 Romantic Hotel in Isla Verde
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Questions & Answers

Here's what travellers have asked, with answers from Verdanza Hotel staff and other travellers.
38 questions
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Questions? Get answers from Verdanza Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Yes I left tip for the room service, thank you.”
 of 5 bubbles 859alizep, 4 Jan 2017 | Read review
“Tower room was nice”
 of 5 bubbles David0514, 2 Jan 2017 | Read review
“Close to the beach & airport”
 of 5 bubbles Mrs_Pink212, 28 Dec 2016 | Read review
“The only thing that was a minor issue and I am sure it's because of the environment was the shower and bathroom sink could have improved water pressure. Otherwise wonderful room - cleaned daily and nice, comfy beds.”
 of 5 bubbles X1835MTtracym, 28 Dec 2016 | Read review
“Out dated. Disgusting rug and moldy bathroom tub”
 of 5 bubbles ericaE9103XL, 26 Dec 2016 | Read review
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