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Verdanza Hotel

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Verdanza Hotel
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1,473 Reviews from our TripAdvisor Community

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Showing 1,221: English reviews
Boston
Reviewed 9 February 2016

I went on a girls trip during October which is on the cusp of hurricane season as part of a getaway deal with Jetblue. The hotel was clean and simple with a decent pool and average amenities including parking, towel service and a few on-site restaurants. The rooms and bathrooms were slightly outdated, but we weren't bothered as we knew...

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Helpful?
Thank destinationwedphotog
LJOValcarcel, Public Relations Manager at Verdanza Hotel, responded to this review

destinationwedphotog, thank you for sharing your experience. I am pleased to learn that you felt at home with us and happy with our hospitality. Visit us again soon!

New York City, New York
Reviewed 8 February 2016

Unfortunately, I needed a hotel for my last day in San Juan because I refused to pay $500++ for 1 night at my real Resort.. I moved to Verdanza to honestly sleep, because I was off to the airport by noon. OMG I was better off at the Airport Hotel or the no frills Guest House down the street for...

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Helpful?
Thank Myrna A
LJOValcarcel, Public Relations Manager at Verdanza Hotel, responded to this review

Myrna A, rest assured that our service philosophy is transparent - a guest is a guest is a guest, and whether they booked by phone, directly through our website and with a discount online travel agency, every visitor is valued equally and appreciated for choosing Verdanza. That said, and this is true for every hotel, when you book directly you...

Morristown, New Jersey
Reviewed 8 February 2016

I first wrote a review almost 3 years ago with endless problems. We decided to give Verdanza another. In October 2015 we went to Puerto Rico , my in laws stayed at the Verdanza and we stayed else where. My father in law fell (not around the hotel) and hit his head, the hotel staff assisted with a doctor and...

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Helpful?
Thank Cecegrandma3
LJOValcarcel, Public Relations Manager at Verdanza Hotel, responded to this review

Cecegrandma3, many thanks for giving us a second chance to impress you favorably - and for taking the time to share your experience. We take great pride in our hospitality and make it a point to address anything that may require our attention to ensure that a guest's stay is a pleasant experience, somewhere they look forward to returning. Your...

A TripAdvisor Member
1 review
Reviewed 8 February 2016

Great staff clean spacious rooms great with treats for the kids staff was extremely helpful pool and play area were modern the kiddy pool park can't beat the price for the quality of service recive highly recommend this hotel to anyone

Review collected in partnership with this hotel
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Helpful?
Thank A TripAdvisor Member
LJOValcarcel, Public Relations Manager at Verdanza Hotel, responded to this review

Many thanks for your recommendation! Best,

North Providence, Rhode Island
Reviewed 8 February 2016

Very nice hotel in a great area of San Juan! Beautiful pool and facility. Would definitely visit this hotel again! The price was good and the staff were friendly and accommodating. Everything is within walking distance.

Review collected in partnership with this hotel
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Helpful?
Thank ryanmT9786BC
LJOValcarcel, Public Relations Manager at Verdanza Hotel, responded to this review

ryanmT9786BC, we definitely look forward to welcoming you back! Best,

New York City, New York
Reviewed 8 February 2016

Beautiful hotel, very near beach. Wonderful service from staff, good restaurants, everything great. We were given a beautiful, clean room with a balcony that looked out on the pool with a little view of the ocean. Just magnificent. Thank you.

Review collected in partnership with this hotel
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Helpful?
Thank Henry B
LJOValcarcel, Public Relations Manager at Verdanza Hotel, responded to this review

Henry B, thank YOU for taking the time to share your experience. I'm thrilled that you enjoyed Verdanza's offerings and location. See you again soon!

Victoria minn
Reviewed 8 February 2016

My husband and I needed a hotel near the airport to stay just 1 night prior to taking a cruise. It was only a 5-10 minute taxi ride from the airport. The hotel is beautiful! Clean comfortable rooms. Really nice pool area! They also have a fantastic casual restaurant with really friendly staff and good food! I would definitely recommend...

Review collected in partnership with this hotel
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Helpful?
Thank laurarO4221VD
LJOValcarcel, Public Relations Manager at Verdanza Hotel, responded to this review

laurarO4221VD, thank you for your recommendation. You must visit us again for a longer leisurely stay to explore more of what Verdanza and Puerto Rico have to offer. Best,

Stavanger, Norway
Reviewed 6 February 2016 via mobile

Stayed at Verdanza hotel for 6 days first and then for one more night after our 7-days cruise in the Caribbean. The hotel is a great place if you just want a normal hotel with a great straff and a nice pool area. We booked a superior doubleroom, but we asked them to change us for a room with a...

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Thank Andrea E
LJOValcarcel, Public Relations Manager at Verdanza Hotel, responded to this review

Andrea E, many thanks for your candid review. It is a pleasure to read about your wonderful disposition to relax and explore as a family. We hope to have the chance to welcome you back next time your travels bring you back to the Caribbean. Best,

Houston, Texas
Reviewed 4 February 2016

I can't wait to give this review. My clients have not touched down yet to this hotel but will in a week or so and I just want to say that when I called to ask a few questions I was more than satisfied with Gerardo's customer service. The reservations line was not picking up for 2 days straight and...

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Helpful?
Thank YLStravel
LJOValcarcel, Public Relations Manager at Verdanza Hotel, responded to this review

YLStravel, thank you so much for your enthusiastic thumbs up. We will certainly share your comments with Gerardo and the rest of our Guest Services team. We look forward to welcoming your clients and wowing them with our hospitality. Best,

Avon, Ohio
Reviewed 4 February 2016

When we travel, we generally do not spend a lot of time in the hotel room so we are willing to compromise on the size of the room and its luxury for convenience to the activities we are seeking and savings that we can then use to fund our activities provided the room is clean, quiet, everything in working order...

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4Thank Steve1362
LJOValcarcel, Public Relations Manager at Verdanza Hotel, responded to this review

Steve1362, thank you for your candid review. Verdanza is not a luxury resort but we take great pride in offering a warm, welcoming experience, great service and even better value. You will be pleased to know we are in fact in the process of replacing all mattresses in addition to upcoming room refurbishments! We trust you enjoyed your visit to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Centre with Internet Access
  • Breakfast Available
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Warm smiles lead the way at the relaxed, urban-inspired Verdanza Hotel,a member of Preferred Hotels & Resorts Lifestyle Collection. Steps from Isla Verde beach; near restaurants, clubs, casinos. Air-conditioned rooms offer pillow menu, iPod(R) docking station, LCD TV, organic bath products, 2-line phone, safe, fridge, iron/board, hairdryer. Facilities: pool area with whirlpool and SprayPark, three restaurants, cafe. Services: complimentary bike-taxi transfers to beach, Tour Desk, Dollar Rent-A-Car. Location places guests minutes from convention center, historical city, cruise piers, marinas, shopping, attractions, international airport. ... more   less 

Additional Information about Verdanza Hotel

Address: 8020 Tartak Street, Isla Verde, Carolina 00979, Puerto Rico
Region: Caribbean > Puerto Rico > Carolina > Isla Verde
Price Range: €118 - €208 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Verdanza Hotel 3.5*
Number of rooms: 222
Reservation Options:
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Also Known As:
San Juan Holiday Inn
Holiday Inn Carolina
Carolina Holiday Inn
Verdanza Hotel Puerto Rico/Isla Verde, Carolina
Hotel Style:
#6 On the Beach Hotel in Isla Verde
#6 Family Hotel in Isla Verde
#7 Business Hotel in Isla Verde
#7 Romantic Hotel in Isla Verde
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Questions & Answers

Here's what travellers have asked, with answers from Verdanza Hotel staff and other travellers.
38 questions
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Questions? Get answers from Verdanza Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is no USB connection in the room”
 of 5 bubbles davidrivera2016, 16 Feb 2017 | Read review
“Rooms with a balcony are fantastic”
 of 5 bubbles earmuffs59, 4 Feb 2017 | Read review
“Ask for a room facing the pool.”
 of 5 bubbles OPHaugseth, 31 Jan 2017 | Read review
“Look for offers in Ofertones. They usually have really good offers for half of the regular price.”
 of 5 bubbles kilianise, 30 Jan 2017 | Read review
“Up to the staff, as they know which floors and rooms are more updated than others!”
 of 5 bubbles JMikeMiguel, 18 Jan 2017 | Read review
5 of 5