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Verdanza Hotel

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Verdanza Hotel
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1,506 Reviews from our TripAdvisor Community

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Showing 1,247: English reviews
Guaynabo
Reviewed 4 weeks ago

As soon as we get the opportunity, after and exhaustive of work and worries... It will be a pleasure to have a late full breakfast, Then relax in front of the nearby beach, walk around a little and prepare for a romantic dinner... We'll be back soon.!!!

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1Thank ulpianohr
dhaacke, Manager at Verdanza Hotel, responded to this review

And thank you Mr./Mrs. ulpianohr for choosing us on this past trip. As you witnessed, our location is one of the best in Isla Verde. Tailoring to both the busy traveler and those looking to relax under the sun, the Verdanza is your ideal choice. We look forward to welcoming you back. D.Haacke Rooms Division Manager

Jayuya, Puerto Rico
Reviewed 4 weeks ago

Good room , however the mirror and hair dryer in the bath not function (defective plug). Nice location. Good restaurant - However the pizza is bad. Check in & out - Acceptable Good environment at the bar

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1Thank jlgrau17
dhaacke, Manager at Verdanza Hotel, responded to this review

jlgrau17, Thank you so much for your review. Please know we have located the room you were staying in and have corrected the faulty electric outlet. I have also shared your concern on the pizza with our Executive Chef who will review the product quality to ensure it is up to standards and to our guests satisfaction. Thank you for...

Lawrenceville, Georgia
Reviewed 4 weeks ago

The customer service is the best. We had a room where the ac was not working as well and we were moved immediately to another room with a better ac unit. Everyone at the hotel was wonderful, friendly and very polite. The food and drinks were awesome as well.

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1Thank jmarti_441524
dhaacke, Manager at Verdanza Hotel, responded to this review

jmarti441524, Great to hear you had a "wonderful" time with us. I apologize for any inconvenience you experienced with the a/c in your room. Sometimes things break down, but our speedy maintenance technicians are standing by to make sure all of our guests have zero worries during their stay. Thank you for reviewing us! D.Haacke Rooms Division Manager

Staten Island, New York
Reviewed 4 weeks ago

I visited San Juan for a quick getaway and was very pleased with everything about the Verdanza. Location, food, rooms, pools, gym and employees. Had plenty of hot water, refrigerator nice and cold and able to control room temperature. So close to all, no need for a rental car. I will most definitely stay with them again. Laura - NY

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Thank Laura S
dhaacke, Manager at Verdanza Hotel, responded to this review

Laura S, We are glad to hear you enjoyed your stay with us. Like you wrote, we offer everything you need for a perfect vacation and what we don't is within walking distance from the hotel. Thank you for your review! D.Haacke Rooms Division Manager

Trondheim
Reviewed 4 weeks ago via mobile

The hotel is old and some places not very refurbished. If you can handle strange sounds from the shower, slow running water and the fact that the noises from other rooms can easily be heard, you are in for a treat. The staff is amazingly nice and pool is good sized and mostly clean. There is also a water playground...

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Thank TuvaTravel
dhaacke, Manager at Verdanza Hotel, responded to this review

TuvaTravel, Thank you for your review! I apologize for any opportunities your experienced with the room during your stay. Rest assured our engineering team is standing by at all times to assist with these type of challenges. Thanks for mentioning the Spray Park, it is a really big hit with kids. Even adults can join in on the fun. We...

Carolina, Puerto Rico
Reviewed 21 February 2017

We stayed a weekend family vacation 2 adults and two childs. The checking a little crowd but the process was fast. And thw rooms were ready on time. Great pool area and service. Great buffet breakfast and dinner.

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2Thank fuerteslilliam9
dhaacke, Manager at Verdanza Hotel, responded to this review

fuesrteslilliam9, We are glad to hear you could take some time off to come visit us with your family. We are definitely the perfect choice for those looking to spend some time with loved ones. Comfy rooms, great restaurants and walking distance to almost everything you need, accompanied by staff that is eager to provide you with a relaxing stay....

Reviewed 19 February 2017 via mobile

I stayed for two days on the way to Miami. I loved my room on the 6th floor: spacious and clean. The pool area is well planned: pool itself is big and clean, plenty of chairs around it, lots of greenery, kids splash zone is there too, and the atmosphere is relaxing in general. I had breakfast and dinner in...

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Helpful?
1Thank Katia M
Management response:

Katia M, Thank you so much for your review! Indeed our facilities and location are superb. Werther you are on the island for a quick getaway or in for the long-haul on business, our hotel has everything you need. We also appreciate you recognizing Espresso Lab, where, in my opinion, you can get the best coffee in Isla Verde. We...

Miami, Florida
Reviewed 16 February 2017

This hotel is not new but they have done a great job keeping up with today's competition. They have a nice bar, 2 restaurants, cafeteria, and a wine and tapas place. the pool is large and they have a nice "water park" for kids. walking distance to the beach (like one block) and restaurants as well.

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Helpful?
1Thank davidrivera2016
Management response:

davidrivera2016, Thank you so much for taking the time to review our hotel. As you mentioned, our facilities offer everything a business or vacation traveler would need to make the best of their stay. Did you also see we were steps from the beach? Our guests love the convenience of being so close to it. Hope to welcome you back...

Reviewed 15 February 2017 via mobile

My girlfriend and I were there for 4 nights. We have never been to PR and figured for 300/night we'd be getting something very nice and resorty. First off, I booked this through my Citi Prestige. Upon arrival the check in was smooth process and we got to our room - very disappointed. Although the appearance was average, hotel was...

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Helpful?
6Thank Chintan A
Management response:

Chintan A, I very much regret to hear of the incidents that occurred during your stay. Communication with our guests is of top priority and this does not seem to have been the case during your check in. I also understand your sleep was interrupted by our housekeeping staff. Our staff is under the instruction to start servicing occupied room...

Atlanta, Georgia
Reviewed 15 February 2017

Nice place. Not overly extravagant or low budget. Nice place to stay and close to the beach. The staff was very pleasant and there are plenty of restaurants near by. I do recommend this place for a quick stay.

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Thank leg825
Management response:

Leg825, Thank you for your review. I regret to read that you found our hotel "average". I can assure you our facilities, location and service are actually superior to other options in the area. We are located in the popular town of Isla Verde which is a short cab ride to Old San Juan, Downtown and the airport. The Verdanza...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Breakfast Available
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Warm smiles lead the way at the relaxed, urban-inspired Verdanza Hotel,a member of Preferred Hotels & Resorts Lifestyle Collection. Steps from Isla Verde beach; near restaurants, clubs, casinos. Air-conditioned rooms offer pillow menu, iPod(R) docking station, LCD TV, organic bath products, 2-line phone, safe, fridge, iron/board, hairdryer. Facilities: pool area with whirlpool and SprayPark, three restaurants, cafe. Services: complimentary bike-taxi transfers to beach, Tour Desk, Dollar Rent-A-Car. Location places guests minutes from convention center, historical city, cruise piers, marinas, shopping, attractions, international airport. ... more   less 

Additional Information about Verdanza Hotel

Address: 8020 Tartak Street, Isla Verde, Carolina 00979, Puerto Rico
Region: Caribbean > Puerto Rico > Carolina > Isla Verde
Price Range: €120 - €217 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Verdanza Hotel 3.5*
Number of rooms: 222
Reservation Options:
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Also Known As:
San Juan Holiday Inn
Holiday Inn Carolina
Carolina Holiday Inn
Verdanza Hotel Puerto Rico/Isla Verde, Carolina
Hotel Style:
#6 On the Beach Hotel in Isla Verde
#6 Family Hotel in Isla Verde
#7 Business Hotel in Isla Verde
#7 Romantic Hotel in Isla Verde
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Questions & Answers

Here's what travellers have asked, with answers from Verdanza Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Excellent Location, Safe, Walking distance to the beach and shopping areas. All Employees extremely courteous.”
 of 5 bubbles AAPPB, 25 Mar 2017 | Read review
“Pool view room!”
 of 5 bubbles Reader0108598, 19 Mar 2017 | Read review
“pool view was great, very clean, !!!”
 of 5 bubbles Jugie7, 11 Mar 2017 | Read review
“8th floor or direct poolside”
 of 5 bubbles D5853UZmelissar, 8 Mar 2017 | Read review
“Room 600 had the best bed ever and a great view”
 of 5 bubbles AnnieCote86, 7 Mar 2017 | Read review
5 of 5