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Courtyard by Marriott Isla Verde Beach Resort

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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Located on a powdery expanse of Isla Verde beach in Carolina, Puerto Rico, newly renovated Courtyard by Marriott Isla Verde Beach Resort is the perfect location for business or pleasure. The first hotel in San Juan to offer FREE Internet & wireless services it makes business a breeze! For families, babysitting & play services, game room & the beautiful pool & beach make any holiday perfect. Enjoy our setting just a short distance from Old San Juan, El Yunque rainforest and more.
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Property amenities
Pool
Restaurant
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Casino and Gambling
Free High Speed Internet (WiFi)
Children Activities (Kid / Family Friendly)
Wheelchair Access
Room Service
Bar/Lounge
Public Wifi
Dry Cleaning
Meeting Rooms
Hot Tub
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Babysitting
Non-Smoking Hotel
Heated pool
Outdoor pool
Breakfast Available
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Microwave
Refrigerator in room
Good to know
HOTEL STYLE
Great View
Bay View
HOTEL CLASS
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Reviews & more
2,963Reviews
2,521Photos
153Q+A
100Room tips
Traveller rating
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  • 338
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  • 92
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My stay at this hotel was outstanding. Rooms was always clean. Customer service was always the best they always make you feel very welcomed. I want to thank Jorge Garcia, Vicente FranciscoKatherine Alejandro, Tamara Leyva, Geisha Andino, Orlando Hernandez, Joel Echevarría, Carlos
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Very nice hotel. Staff are all welcoming. Front desk staff very knowledgeable about the area which was a blessing because it was our first time in San Juan. The only issue was we didn’t know about the sand fleas by the pool and the beach which we got bitten a few times. Please we
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Stayed here for one night before a flight out of San Juan. Very pleasant surprise. Super nice resort. Pool side food and beverage service. Had dinner in the lounge which was excellent. We will be back.
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+4
We booked this hotel as somewhere to stay for 2 nights before our cruise.

Getting there
5 minutes away from airport, taxi will cost you $12 for distance + $3 for airport pick up + $1 per bag. Uber are not allowed to pick up from airport terminal.

Locatation
On beach with it's
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the internet at the room is super slow(floor 10) and to works it does not work. in the TV much less and the front desk agent I do not look for solution. The breakfast is cheaper for all include ( omelette, waffle, fruits) delicious
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Response from mduperray, Manager at Courtyard by Marriott Isla Verde Beach Resort
Responded 2 weeks ago
Dear MICHATE37, I am truly sorry that you experienced internet and TV issues during your stay with us. But most of all that our Front Desk staff failed to meet your expectations, as well as ours when it came to providing solutions. Please know that I will be informing our IT & Engineering Department in order for them to investigate the issues you encountered. I was glad to read that you did enjoy our breakfast buffet and hope that the previous issues did not mar your stay completely. We do hope to have the chance to serve you again in the future. All the best, Marlene Duperray Guest Experience Manager mduperray@sjcourtyard.com
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Previous
someone mentioned on another site about bugs in the sand recently. any one else experience this? are they sand fleas?
Dear YupWeAteThere, We do have sand fleas at our beach but they generally only appear during dawn and dusk hours. We also have complimentary OFF to help prevent their sting. Marlene Duperray Guest Experience Manager Courtyard Isla Verde
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Is there on-site parking at the hotel
Yes
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How was the island after the hurricane? Did you find most things open? Where did you bike?
Yes, everything is back to normal in the island more tourist are arriving
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My husband and I honeymooned at your resort in August 2012. We will be taking a cruise October 2019 and would like to stay there. We wanted to know how or if your property was affected by the hurricane as well as access to and from the property. We will more than like be there a few days before the cruise and will rent a car during our stay but are concerned with the rebuild and driving.
We just got back from two separate night stays in October and though we really enjoyed the resort, the final price was pretty steep. $297/night. The beach is amazing, loved the pools, restaurant was fabulous and the location is perfect for walking down to the Beach Party and Ocean Brewing. If we go back, we'd probably stay there again! Hopefully the prices will go down when more hotels have rebuilt.
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I will be staying in February 2019 and want to know if you offer early check in.
Dear Michelle D, Although we do not offer early check-in per say you are more than welcome to begin the check-in process upon your arrival. If the room is available we will be more than happy to situate you in your room. If the room is not available, we are more than happy to hold your luggage at the bell stand so that you may enjoy the facilities while you wait for your room. If possible, please email me your estimated time of arrival in order for me to make a note in your reservation. If you have any other questions, please feel free to email me at your convenience. All the best, Marlene Duperray Guest Experience Manager Courtyard by Marriott Isla Verde Beach Resort
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Previous
"View to the beach"
"If you can afford the one bedroom suite, by all means take it. It has a nice kitchenette with all utensils, pot & pans. Very spacious."
"Every room has an excellent view of the bay. A great place to stay"
"While I think there will be some noise no matter what, you could ask for a room closer to the beach than the airport."
"The only thing is that these hotels are at the end of the airport runway. Does not affect your sleep, but can be heard on the beach."
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PRICE RANGE
US$273 - US$620 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard by marriott isla verde beach hotel isla verdecourtyard isla verde beach resortmarriott carolinacourtyard carolinacarolina marriottcarolina courtyard
LOCATION
CaribbeanPuerto RicoCarolinaIsla Verde
NUMBER OF ROOMS
260
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