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ESJ Azul

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ESJ Azul
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235 Reviews from our TripAdvisor Community

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Showing 213: English reviews
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Ruskin, Florida
Reviewed 2 days ago NEW

we left and flew back home after only 3 days at this disgusting "resort". i'm not here to complain about the out of date furniture and fixtures, i can overlook that stuff, the broken shower that only spews out boiling hot or cold water, but the FILTH & DIRT is another story. here's the list, see the pics to get...

Thank pyramoon
Reviewed 3 days ago NEW

Nice lobby area with bar and live music sometimes. The valet/parking guy was super nice and friendly. We didn't swim in pool so can't comment on that. Very conveniently located with food and corner stores nearby. Parking was a little confusing and there was only one elevator with access to the parking garage so we had to at times send...

Thank Diem P
West Buxton, Maine
Reviewed 5 days ago NEWvia mobile

The hotel was so much fun me and my family stayed at the hotel last April for a PR vacation!!! But the issues we had was the room did not had any internet at all but use the internet down at the front lobby instead, and also the blankets were old the beds were okay to sleep on!!! But the...

1Thank aritotallyrocks
Rego Park, New York
Reviewed 5 days ago NEWvia mobile

Mom was celebrating her birthday and did the usual, travel to PR. First time at this hotel. Simple with lots of perks not typically offered by other hotels. Only downside was having to pay for the beach chair rentals. First time ever staying at a place where it wasn't included. Though the rate was affordable, prefer not having the added...

1Thank victoriosa01
Reviewed 6 days ago NEW

If you want a moderate priced hotel beach front & be Isle Verde PR than EL San Juan Aruz might be right for you @ approx $ 151-$ 170 per night + $ 28 service charge it was least expensive beach front hotels there. The hotel rooms are dated w/ 70's style rooms decor but are little rough around the...

1Thank WereHere
Reviewed 6 days ago NEWvia mobile

Under new management and a new name, but improvements have been limited to the public areas and are minimal except for a huge expensive empty bar. Remodel of the fitness area has created unsafe and unmonitored bathroom facilities. There is an overall lack of security in spite of being told that it had been tripled.

2Thank Laura N
Cleveland, Ohio
Reviewed 1 week ago

My husband and I spent a very sleepless night at this hotel/time share. First of all, the room we had was quite a mess. After a few minutes of walking on the very shabby, dirty carpet, our feet were black. The worst part is there is a protest going on next door at the El San Juan Casino. The workers...

2Thank Laurie_loves_gators
Phoenixville, Pennsylvania
Reviewed 1 week ago

Return stay here prior to our cruise. Quick check in. New look since last year. Nice clean room with view of ocean/pool. Friendly staff.. Walking distance to restaurants, casinos. Short cab ride to cruise terminal. Will stay here again next year.

1Thank marcia s
New York City, New York
Reviewed 1 week ago via mobile

First of all, to anyone reading this, be prepared to wait 1-2 hours to checkin, only to be told your room isn't ready (we waited 3+ hours, and had to call ourselves. SMH). Location, can't be beat! Right on the water, beautiful beach, nice pool, very picturesque. This was probably out of esj's control, but while we were there, the...

1Thank SassyParalegal
Charlotte, North Carolina
Reviewed 2 weeks ago

I stayed at ESJ Azul for a girls' trip at the beginning of March. The physical location of the hotel is great. Right on the beach and within walking distance to a lot of bars and restaurants. The interior of the hotel however was lacking to put it mildly. The lobby area is modern and decent, but once you leave...

2Thank MPatrice

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Three Bedroom (81)

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  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Free Parking
  • Restaurant
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Paid Wifi
  • Paid Internet
  • Business Centre with Internet Access
  • Free Parking
  • Concierge
  • Self-Serve Laundry
  • Breakfast Available
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
ESJ Towers was originally opened in 1975, offering 450 rooms which range from studios to three bedrooms, all providing kitchenettes or full kitchens & laundry facilities in select apartments, making them the largest sized accommodations in the area. It has been an iconic property on the beautiful Isla Verde Beach for 40 years, functioning as a mix of hotel and timeshare resort, with many owners coming to ESJ since the beginning. Starting in June of 2015, ESJ embarked on an ambitious rebranding and renovation of the property to the new ESJ Azul. This included extensive renovation of the lobby, all hallways, restaurant, and the addition of a newbar/lounge, gameroom, and sales center. Already blessed with one of the best locations on the beach in the San Juan area, the new ESJ Azul is truly an amazing testament to good service, spacious and comfortable rooms, and a legacy of excellence that is more apparent than ever. ... more   less 

Additional Information about ESJ Azul

Address: 6165 Ave Isla Verde, Isla Verde, Carolina 00979-5700, Puerto Rico (Formerly ESJ Towers)
Region: Caribbean > Puerto Rico > Carolina > Isla Verde
Price Range: €133 - €229 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — ESJ Azul 3.5*
Number of rooms: 451
Reservation Options:
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Also Known As:
Esj Towers Hotel Isla Verde
Esj Hotel Carolina
Esj Tower San Juan
El San Juan Towers
Esj Towers San Juan
San Juan Towers Hotel
San Juan Hotel Esj Towers
ESJ Azul Puerto Rico/Isla Verde, Carolina
Hotel Style:
#9 On the Beach Hotel in Isla Verde
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Questions & Answers

Here's what travellers have asked, with answers from ESJ Azul staff and other travellers.
86 questions
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1 month ago

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Questions? Get answers from ESJ Azul staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“for a good room stay ANY PLACE but here!”
  • just one walk across the carpeting gathered this much dirt and debris on my feet
  • blood smears on bathroom door
  • fluids on the drapes, too many stains to photograph!
  • food on unwashed linens in kitchen
  • one of the unwashed linens in the kitchen
  • vomit or some other fluids on bedding
 of 5 bubbles pyramoon, 23 Mar 2017 | Read review
“Pool side upper floor”
 of 5 bubbles WereHere, 19 Mar 2017 | Read review
“High floor on south side to avoid noise from protesters”
 of 5 bubbles Laurie_loves_gators, 16 Mar 2017 | Read review
“Request an updated room away from the pool. Can get kind of loud.”
 of 5 bubbles MPatrice, 10 Mar 2017 | Read review
“Higher floors have a broader view of Isla Verde. South side shows more beach area.”
 of 5 bubbles slimmamma, 9 Mar 2017 | Read review
5 of 5