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El San Juan Hotel, Curio Collection by Hilton

0.6 km from Isla Verde centre
  • Free Wifi
  • Pool
  • Beachfront
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1 room, 2 adults, 0 children
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6063 Isla Verde Avenue, Isla Verde, Carolina 00979-5706, Puerto Rico
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2,964 Reviews from our TripAdvisor Community

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There are newer reviews for El San Juan Hotel, Curio Collection by Hilton
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Showing 2,855: English reviews
Richmond, United States
Reviewed 17 July 2015

Staff was very friendly and overall we had a GREAT time however I have the following concerns: Upon Check in- the wait time took quit a long time. I also asked if breakfast was included in my package and was told "yes"- upon check out, I was billed for breakfast for my guest and said that the corporate account only...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Tasia R
susanwilkerson, Front Office Manager at El San Juan Hotel, Curio Collection by Hilton, responded to this review

Thank you for taking the time to share your review and experience with us, we appreciate all of our guest feedback! We look forward to the opportunity in being of service ! Best Regards Susan.wilkerson@hilton.com

Queen Creek, Arizona
Reviewed 16 July 2015

This a first rate hotel. When we arrived around 1pm Mara at the front desk checked us in right away. First impressions are everything she was great. Our room was kept spotless by Olga. The Hilton staff really make a difference. The location is great. We could easily take the bus to Old San Juan. The stop is one block...

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3Thank marie5862
susanwilkerson, Front Office Manager at El San Juan Hotel, Curio Collection by Hilton, responded to this review

Thank you for your review! your comments were very complementary to our service and staff and we appreciate you taking the time to share this with us, When your travel should bring you back to the island, please contact me directly as it would be my pleasure to personally welcome you back! Thank you again.. Susan.wilkerson@hilton.com

new york
Reviewed 16 July 2015

My room 319 was very roomy. The beds were so comfortable, I fell asleep immediately. The lobby is impressive. There is a DJ and salsa band which plays in the lobby every night. There is also a Dancing Club. Both guests and visitors participate. I ate in the cafe and the food was good (burgers, breakfast, sandwiches). They have specials...

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Helpful?
Thank educationrus
susanwilkerson, Front Office Manager at El San Juan Hotel, Curio Collection by Hilton, responded to this review

Thank you for posting this review, it was a pleasure to have been of service and we look forward to your return visit! Saludos! Susan.wilkrson@hilton.com

Alexandria, Virginia, United States
Reviewed 15 July 2015

El San Juan Hotel has a beautiful entrance, quite impressive, with beautiful ballroom, lobby area, reception desk and other amenities. The check-in staff can be anywhere from very nice to having an "I'm doing you a favor" attitude, depending on the mood or time of the day. Once one enters the elevators, the first impression is dimmed a bit. Walls...

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2Thank Marta B
Toronto, Canada
Reviewed 15 July 2015

WE were at the location from Thursday to Monday. Great experience. great food- BBQ place. Amazing room service. Very helpful staff. Lobby has an amazing wood work and chandelier. great lobby and good entertainment. great beach and good swimming pools. enjoyed every minute of our stay. our junior suite was not up to mark so for the last 3 days...

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Thank KhalidToronto_Canada
New York City, New York
Reviewed 15 July 2015

Had a great time on my 3rd stay at the El San Juan Hotel and Casino. As usual, I was not disappointed in my room which was on the 6th floor in the main building. Clean, modern, good bed and great pillows. The pool and beach were both clean and the crowds weren't bad at all. No problem getting a...

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Thank beachlover724
Boston, Massachusetts
Reviewed 15 July 2015

My honeymoon is ruined. My husband and I came here wanting a relaxing honeymoon and instead we got the complete opposite. We had an oceanfront room separate from the main tower. PLEASE READ THIS BEFORE YOU COME HERE. First off, this place is not a place for honeymooners. The first night we were here we had a drunk man BANG...

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7Thank Lindsey d
susanwilkerson, Front Office Manager at El San Juan Hotel, Curio Collection by Hilton, responded to this review

We are sorry that you had a disappointing experience during your stay with us. At Hilton, we always aim to ensure every guest feels cared for, valued and respected. Your feedback will help us deliver this brand promise. Guest satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay....

San Juan
Reviewed 14 July 2015

On weekends the lobby area transforms into the place to go for night life. Live music and a DJ play until 4am. The bar area is huge and the amount of people that visit on the weekends can get packed. Tables are reserved for clients who will consume as these are taken care of by the waitresses. You can order...

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2Thank JAMPR
Freeport, IL, United States
Reviewed 14 July 2015

We had a lovely trip to Puerto Rico where we rarely left the Hotel, everything you need is there. The room was clean, large, nice layout and extra towels were easy to get. Everybody smiled and there was excellent staffing, people everywhere smiling and very helpful. The pools were clean and inviting, even though there were many children there was...

Review collected in partnership with Hilton Hotels & Resorts
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Thank Clayton H
washington dc
Reviewed 13 July 2015

I stayed at your hotel in April for my birthday as well as this past visit in June. Your tower rooms are outdated but was pleasantly surprised with the Villa. The Pool attendants were excellent and very friendly.

Review collected in partnership with Hilton Hotels & Resorts
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1Thank Teri H

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Casino and Gambling
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Business Centre with Internet Access
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Oceanfront hotel surrounded by 15 acres of landscaped grounds in fashionable Isla Verde district - 15 minutes from Old San Juan. El San Juan Hotel presents a perfect blend of tropical splendor, Old World elegance and vibrant culture. Redesigned guest rooms are bright and inviting - ideal for a retreat. Lounge at the beach or on the expansive Encanto Pool Complex featuring flowering gardens, and spacious sundeck, Olympic-sized pool, Fantasy swimming pool with swim-up bar, waterfall and whirlpools, private cabanas for rental or relax and rejuvenate at the spa. Enjoy a vibrant and varied nightlife, choosing from nine on-site award winning restaurants, a world-class casino, plus 15 lounges, bars and nightclubs. One life to live? Live it up at El San Juan! ... more   less 

Additional Information about El San Juan Hotel, Curio Collection by Hilton

Address: 6063 Isla Verde Avenue, Isla Verde, Carolina 00979-5706, Puerto Rico (Formerly El San Juan Resort & Casino, A Hilton Hotel)
Region: Caribbean > Puerto Rico > Carolina > Isla Verde
Price Range: €289 - €564 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — El San Juan Hotel, Curio Collection by Hilton 4*
Number of rooms: 386
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Orbitz and Expedia so you can book your El San Juan Hotel, Curio Collection by Hilton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
El San Juan Resort And Casino
El San Juan Hotel Isla Verde
El San Juan Hotel Casino
The Waldorf Astoria Collection Carolina
El San Juan Hotel Puerto Rico
El San Juan Hotel, Curio Collection By Hilton Puerto Rico/Isla Verde, Carolina
Hotel Style:
#4 Spa Hotel in Isla Verde
#4 Casino Hotel in Isla Verde
#4 Luxury Hotel in Isla Verde
#7 On the Beach Hotel in Isla Verde
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Questions & Answers

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Questions? Get answers from El San Juan Hotel, Curio Collection by Hilton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The hotel is very quiet in the morning, daytime, but explodes at night.”
 of 5 bubbles michellegI2225AM, 22 Feb 2017 | Read review
“the top two floors are still being worked on as of 2-22”
 of 5 bubbles Cson76, 22 Feb 2017 | Read review
“Call ahead and request an actual room with a balcony. The hotel isn't bad it's just confusing.”
 of 5 bubbles jazzyjae2016, 20 Feb 2017 | Read review
“Get a pool view, the opposite side has an ugly white roof view.”
 of 5 bubbles 424stacias, 16 Feb 2017 | Read review
“The ocean view is gorgeous!!”
 of 5 bubbles Decor8ed, 15 Feb 2017 | Read review
5 of 5