We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

El San Juan Hotel, Curio Collection by Hilton

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
El San Juan Hotel, Curio Collection by Hilton
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,965 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for El San Juan Hotel, Curio Collection by Hilton
See the most recent reviews
Showing 2,856: English reviews
Fairax, United States
Reviewed 20 August 2015

Very Good Hotel,three beautiful pools and easy access from hotel to beach. Staff friendly.courteous and helpfull. I understands the rooms are to be updated this coming year and yes they do need some updating. Overall everything worked and the rooms were adequate, just needed a little updating of furnishing. etc. We would definately stay there again.

Review collected in partnership with Hilton Hotels & Resorts
 Report
Helpful?
Thank Phyllis B
susanwilkerson, Front Office Manager at El San Juan Hotel, Curio Collection by Hilton, responded to this review

Thank you so very much for the lovely review! We are happy to hear you enjoyed our pool area and our friendly staff. The Resort is also renown for its location on one of the Islands' most pristine beaches, situated in a natural cove featuring a 2 mile stretch of white sand along the Atlantic coastline. A 5 minute ride...

Tampa, Florida
Reviewed 18 August 2015

I had booked the El San Juan for a bachelorette party getaway and was very pleasantly surprised. When you walk into the lobby by the main bar you feel the nostalgia of the past when the hotel was in it's prime. The lobby still comes to life at night with music and dancing. The pool was great, the drinks were...

 Report
Helpful?
Thank FollowtheLeiter
susanwilkerson, Front Office Manager at El San Juan Hotel, Curio Collection by Hilton, responded to this review

Thank you for taking the time to write this review and for recognizing one of our Guest Service Superstars-Frances, I will personally congratulate her as we do recognize our staff members when complimented by our guests. The El San Juan is a classic hotel, over 50 years old it was built by an architect that traveled all over Europe picking...

New York City, New York
Reviewed 18 August 2015 via mobile

First off I stayed at the hotel back in 2008 at first their service was subpar until I spoke to a manager. I should never have to do something like that to get service, just regular service. Today after jet skiing my wife and I wanted to have sushi. We are staying at the Ritz excellent service staff is great....

 Report
Helpful?
3Thank goliath747
susanwilkerson, Front Office Manager at El San Juan Hotel, Curio Collection by Hilton, responded to this review

We are sorry that you had a disappointing experience while visiting the property. At Hilton, we always aim to ensure every guest and visitor feels cared for, valued and respected. With this in mind we make every effort to control the access of the Resorts' pool areas as well at the beach access, for our registered guests enjoyment, nonetheless I...

franklin square, United States
Reviewed 18 August 2015

The hotel lobby, pool, and restaurants were excellent. The rooms were in dire need of an upgrade. Carpets smelled, balcony's disgusting, and bathroom poorly light. The corridor carpets were soooo bad that they smelled when you got off teh elevator... Would not recommend at all!

Review collected in partnership with Hilton Hotels & Resorts
 Report
Helpful?
1Thank Jennifer P
susanwilkerson, Front Office Manager at El San Juan Hotel, Curio Collection by Hilton, responded to this review

Thank you for staying with us at our hotel. I appreciate your honesty. We look for reviews to provide insight into our hotel and our guest room is an area we are actively examining. I welcome any additional comments or suggestions you would like to share. Thank you, Susan.wilkerson@hilton.com

Pipersville Pa., United States
Reviewed 18 August 2015

Property was in poor condition. tiles off the pool, tiles in the rooms were cracked all over. odors in the hall were.. Bad. Pool equipment laying around and not in use. luggage was delayed forever (someone called out sick) . Go somewhere else is my recommendation.

Review collected in partnership with Hilton Hotels & Resorts
 Report
Helpful?
1Thank William U
susanwilkerson, Front Office Manager at El San Juan Hotel, Curio Collection by Hilton, responded to this review

Thank you for staying with us at our hotel. I appreciate your honesty. We look for reviews to provide insight into our hotel and our guest room is an area we are actively examining. I welcome any additional comments or suggestions you would like to share. Thank you, Susan.wilkerson@hilton.com

San Juan, Puerto Rico
Reviewed 17 August 2015

I loved this place! I went there looking for Meat Market Miami restaurant located there, and it was spectacular. The wood finishes, the ambiance, the music, everything was exquisite. Tonight I'm going to try La Piccola Fontana wich looks like a piece of italian art in the outside.

 Report
Helpful?
Thank orlandolopez22
susanwilkerson, Front Office Manager at El San Juan Hotel, Curio Collection by Hilton, responded to this review

Thank you for your review! There are many hotels/resorts in the San Juan area, and we thank you for selecting the El San Juan for your getaway. Your review was very complimentary of our services, restaurant's and facilities I am glad the the location, and the resorts amenities were to your liking and you had a great stay! . Upon...

Chicago, Illinois
Reviewed 17 August 2015

We were upgraded to the Casa Del Mar suite and all I can say is OMG!!! Fantastic suite with upstairs roof top ocean view patio, large living room with lrg screen TV and walkout patio to Jacuzzi--also had an ocean view with covered bar area! Bedroom was a suite in itself! Also, dining room area with bar and kitchen! What...

 Report
Helpful?
Thank patmiller320
susanwilkerson, Front Office Manager at El San Juan Hotel, Curio Collection by Hilton, responded to this review

I thank you for selecting the El San Juan as your vacation destination recently, and for taking the time from your schedule to share with us your "Fantastic" experience at the resort. It was a pleasure to hear we have met, and exceeded your expectations in accommodations as well as service during your stay. Thank you, if your travel should...

Cedar Hill, United States
Reviewed 17 August 2015

Property is beautiful and opens right on majestic waters. Staff were wonderful and helpful. Made my stay better when I ran into gliches. For this to be my first time to beautiful Puerto Rico, yes, I would stay here again.

Review collected in partnership with Hilton Hotels & Resorts
 Report
Helpful?
1Thank Aretha F
susanwilkerson, Front Office Manager at El San Juan Hotel, Curio Collection by Hilton, responded to this review

Thank you for your review! There are many hotels/resorts in the San Juan area, and we are very happy you selected the El San Juan for your getaway. Your review was very complimentary of our staff and the Resorts' facilities and I thank you for that! It would be a pleasure to personally welcome you back very soon.. At your...

Tenafly, New Jersey
Reviewed 17 August 2015

My extended family (18 family members in all) spent a wonderful Sunday at this resort after our Carnival cruise returned to San Juan...until our 5:20pm flight that afternoon. Our group booked two rooms for the day and everyone in our family thought the rooms were spacious and well appointed. Most of our time was spent at one of the resort's...

 Report
Helpful?
Thank ThomasY07670
Dorado, Puerto Rico
Reviewed 17 August 2015

The San Juan Resort is one of the better hotels in Puerto Rico. The ambiance of the hotel is terrific. The beach area and the many swimming pools are great too. The staff is very friendly. Lost a few dollars in the casino, but that's ok. We ate at the restaurant located on the 10th floor that over-looks the city...

Review collected in partnership with Hilton Hotels & Resorts
 Report
Helpful?
Thank Rick S

1,409 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1177)
Viewed
Room/Suite (183)
Viewed
Dining (35)
Viewed
Hotel & Grounds (205)
Viewed
Pool/Beach Area (182)
Viewed
View from Room (80)
Viewed
Bathroom (52)
Viewed
Family/Play Areas (2)
Viewed
Business Centre/Function Rooms (2)
Viewed
3:11
Videos (1)
Viewed
Other (435)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (150)
Viewed
Amenities (52)
Viewed
Beach (17)
Viewed
Pool (44)
Viewed
Dining (3)
Viewed
The Hotel (34)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (82)
Viewed
Hotel & Grounds (14)
Viewed
Room/Suite (15)
Viewed
Bathroom (2)
Viewed
Pool/Beach Area (11)
Viewed
Business Centre/Function Rooms (7)
Viewed
Dining (3)
Viewed
View from Room (2)
Viewed
Other (28)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Isla Verde
0.5 km away
The Ritz-Carlton, San Juan
The Ritz-Carlton, San Juan
#6 of 13 in Isla Verde
3,031 reviews
7.4 km away
Caribe Hilton San Juan
Caribe Hilton San Juan
#20 of 46 in San Juan
6,554 reviews
0.5 km away
San Juan Water & Beach Club Hotel
Show Prices
Show Prices
Show Prices
6.9 km away
The Condado Plaza Hilton
The Condado Plaza Hilton
#24 of 46 in San Juan
4,473 reviews
7.7 km away
Sheraton Puerto Rico Hotel & Casino
5.7 km away
San Juan Marriott Resort & Stellaris Casino
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Casino and Gambling
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Business Centre with Internet Access
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Oceanfront hotel surrounded by 15 acres of landscaped grounds in fashionable Isla Verde district - 15 minutes from Old San Juan. El San Juan Hotel presents a perfect blend of tropical splendor, Old World elegance and vibrant culture. Redesigned guest rooms are bright and inviting - ideal for a retreat. Lounge at the beach or on the expansive Encanto Pool Complex featuring flowering gardens, and spacious sundeck, Olympic-sized pool, Fantasy swimming pool with swim-up bar, waterfall and whirlpools, private cabanas for rental or relax and rejuvenate at the spa. Enjoy a vibrant and varied nightlife, choosing from nine on-site award winning restaurants, a world-class casino, plus 15 lounges, bars and nightclubs. One life to live? Live it up at El San Juan! ... more   less 

Additional Information about El San Juan Hotel, Curio Collection by Hilton

Address: 6063 Isla Verde Avenue, Isla Verde, Carolina 00979-5706, Puerto Rico (Formerly El San Juan Resort & Casino, A Hilton Hotel)
Region: Caribbean > Puerto Rico > Carolina > Isla Verde
Price Range: €291 - €564 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — El San Juan Hotel, Curio Collection by Hilton 4*
Number of rooms: 386
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Booking.com and Orbitz so you can book your El San Juan Hotel, Curio Collection by Hilton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
El San Juan Resort And Casino
El San Juan Hotel Isla Verde
El San Juan Hotel Casino
The Waldorf Astoria Collection Carolina
El San Juan Hotel Puerto Rico
El San Juan Hotel, Curio Collection By Hilton Puerto Rico/Isla Verde, Carolina
Hotel Style:
#4 Luxury Hotel in Isla Verde
#4 Spa Hotel in Isla Verde
#4 Casino Hotel in Isla Verde
#7 On the Beach Hotel in Isla Verde
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from El San Juan Hotel, Curio Collection by Hilton staff and other travellers.
97 questions
Ask a question

See all questions (97)

Questions? Get answers from El San Juan Hotel, Curio Collection by Hilton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean view is a must, but i did not see the other ones”
 of 5 bubbles Pizzera, 24 Feb 2017 | Read review
“The hotel is very quiet in the morning, daytime, but explodes at night.”
 of 5 bubbles michellegI2225AM, 22 Feb 2017 | Read review
“the top two floors are still being worked on as of 2-22”
 of 5 bubbles Cson76, 22 Feb 2017 | Read review
“Call ahead and request an actual room with a balcony. The hotel isn't bad it's just confusing.”
 of 5 bubbles jazzyjae2016, 20 Feb 2017 | Read review
“Get a pool view, the opposite side has an ugly white roof view.”
 of 5 bubbles 424stacias, 16 Feb 2017 | Read review
5 of 5