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El San Juan Hotel, Curio Collection by Hilton

ElvolineUS$301*
View Deal
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$323*
US$301*
Great Deal
US$316*
US$323*
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El San Juan Hotel, Curio Collection by Hilton
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3,111 Reviews from our TripAdvisor Community

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There are newer reviews for El San Juan Hotel, Curio Collection by Hilton
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Showing 2,993: English reviews
Reviewed 15 December 2015

The hotel was a little dated but relatively clean. What drove me crazy was the on the Hilton website they have a list of salon services, the cost of the service said $15+ depending on hair length. I get the service and they tried to charge me $100! They then made me pull up the price on my phone and...

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Helpful?
Thank Kimberly B
Milford, Connecticut
Reviewed 13 December 2015

There is confusion about this hotel There are four different areas to request. The tower, the casitas, the cabanas and the ocean front casitas. After investigating, we chose the Cabanas, a one floor private patio with sunken shower room. Arriving super early, I had requested an early sign in, if possible. My room was ready! Not only was it beautiful,...

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Helpful?
Thank cmfairygodmother
susanwilkerson, Front Office Manager at El San Juan Hotel, Curio Collection by Hilton, responded to this review

Thank you! it was a pleasure in being of service! Have a very Healthy and Happy Holiday Season! Susan

Reviewed 11 December 2015

We booked this thru Cheap Caribbean as a last minute deal. Gorgeous hotel -room very 'BLAND " -clean- very small bathroom but living area large. We enjoyed the restaurants but liked local restaurants better esp Ma Casita nearby !

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Helpful?
Thank adudm
susanwilkerson, Front Office Manager at El San Juan Hotel, Curio Collection by Hilton, responded to this review

Thank you so very much for the lovely review. We are very delighted that you enjoyed your stay with us, your comments are very much appreciated. . We are under new management and ownership and in the planning stages of a multimillion dollar renovation in 2016, which will include our guest rooms.. We look forward to welcoming you back! Again...

South Holland, Illinois
Reviewed 10 December 2015 via mobile

Very nice resort , plenty of nice restaurant to eat , live music each night .. The was rooms were clean and spacious.. But the breakfast outside on the deck was a mess with the birds.. They were everywhere I couldn't relax with the birds at the same table wait for you to finish your meal.. Overall great please to...

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Helpful?
Thank Lsmith214
susanwilkerson, Front Office Manager at El San Juan Hotel, Curio Collection by Hilton, responded to this review

There are many hotels and resorts in San Juan, and we thank you for selecting the El San Juan for your 'lil getaway" and very happy to hear you enjoyed your stay with us I have shared your comments with our maintenance director for his immediate attention. All guest feedback is very important to us and gives us direction in...

Reviewed 10 December 2015

Booked a last minute trip to San Juan and stayed here. The hotel staff are very friendly and helpful (I never assume that they will be). The property itself is huge and while the pool, restaurants and bars are modern, the rooms need some updates in my opinion. Overall not a bad experience. Very close to the airport so you...

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Helpful?
Thank Matt D
susanwilkerson, Front Office Manager at El San Juan Hotel, Curio Collection by Hilton, responded to this review

Dear Matt D...thank you for taking the time to write this review, we appreciate your feedback. Our service staff are the 'Heart of our Hotel" and I thank you for recognizing them! We are under new management and ownership and in the planning stages of a multimillion dollar renovation in 2016, which included our guest rooms, we hope you allow...

San Juan, PR
Reviewed 10 December 2015

We booked El San Juan for our 25th wedding anniversary, out of a myriad of other worthy hotel options in the San Juan, Puerto Rico area... We could not be more impressed and delighted!!! This was such an important milestone in our lives, and El San Juan made it That more memorable. We are so impressed, we are in love...

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Helpful?
Thank PatrickPK
susanwilkerson, Front Office Manager at El San Juan Hotel, Curio Collection by Hilton, responded to this review

Dear Patrick..thank you so much for writing this amazing review and for recognizing Jonathan, Jose and Kalani for their service in making your stay a memorable experience. Staff members mentioned for exceeding our guests' expectations receive special recognition, again I thank you, it was a privilege to be the host of such an important date in your lives and, I...

Supply, NC, United States
Reviewed 9 December 2015

Great for the beach. Access to the beach and a beautiful pool. Hotel very upscale with nice restaurants and a casino. Close to other restaurants. Great barbecue restaurant on top floor with a view of the ocean and surrounding area. Only a $15 cab ride to airport and $21 to old San Juan.

Review collected in partnership with Hilton Hotels & Resorts
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1Thank Martin O
susanwilkerson, Front Office Manager at El San Juan Hotel, Curio Collection by Hilton, responded to this review

Thank you for your review! There are many hotels/resorts in the San Juan area, and we thank you for selecting the El San Juan for your getaway. Your review was very complimentary of our service and facility, and I thank you for that. I am glad to hear the location, and the resorts amenities were to your liking and you...

London, United Kingdom
Reviewed 9 December 2015 via mobile

All the reception rooms are beautifully finished. The lobby is definitely one of the best on the strip as has the best music and bar facilities. Casino was better than others and had some atmosphere. Was impressively decked out for Christmas for our stay. Car hire Enterprise located in the building were very convenient and helpful, competitively priced. Tried the...

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Helpful?
Thank TravellingChooser
susanwilkerson, Front Office Manager at El San Juan Hotel, Curio Collection by Hilton, responded to this review

Thank you very for sharing your feedback on this site, I am very happy you had an enjoyable stay and were able to take advantage of all the vast amenities the El San Juan has to offer! We are under new management and ownership and plans are underway for a really great renovation scheduled for next Spring that will no...

newcruiser68
Reviewed 9 December 2015

This was a quick weekend getaway with my husband. The hotel was perfectly located on the beach. The staff were friendly and helpful. My overall experience here was pretty good. I loved the pool and the beach. The food was delicious, but the drinks were expensive.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank newcruiser68
susanwilkerson, Front Office Manager at El San Juan Hotel, Curio Collection by Hilton, responded to this review

Thank you so very much for the lovely review! We are happy to hear you enjoyed our pool area, beach and our friendly staff. The Resort is renown for its location on one of the Islands' most pristine beaches, situated in a natural cove featuring a 2 mile stretch of white sand along the Atlantic coastline. A 5 minute ride...

chicago
Reviewed 8 December 2015

The only negative is that of Tripadvisor....it does not allow you to review this hotel on every visit. There is a 3-month lag between visits. Anyway, my review is from my vist in mid-October. Came on a Wednesday for a two-night stay, and was accommodated in a wonderful garden villa. I loved the fact I could sit outside in a...

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Thank ChicagoJanice
susanwilkerson, Front Office Manager at El San Juan Hotel, Curio Collection by Hilton, responded to this review

Thank you for your great review and for your loyalty over the years! Being a top destination in the Caribbean, We cater to over 70,000 annually and over 30% of our guests are repeat.. The El San Juan is a classic hotel, over 50 years old it was built by an architect that traveled all over Europe picking perfect elements,...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Oceanfront hotel surrounded by 15 acres of landscaped grounds in fashionable Isla Verde district - 15 minutes from Old San Juan. El San Juan Hotel presents a perfect blend of tropical splendor, Old World elegance and vibrant culture. Redesigned guest rooms are bright and inviting - ideal for a retreat. Lounge at the beach or on the expansive pool featuring flowering gardens, and spacious sundeck, Olympic-sized pool, Fantasy swimming pool with swim-up bar, waterfall and whirlpools, private cabanas for rental or relax and rejuvenate at the spa. Enjoy a vibrant and varied nightlife, choosing from nine on-site award winning restaurants, plus lounges, bars and nightclubs. One life to live? Live it up at El San Juan! ... more   less 

Additional Information about El San Juan Hotel, Curio Collection by Hilton

Address: 6063 Isla Verde Avenue, Isla Verde, Carolina 00979-5706, Puerto Rico (Formerly El San Juan Resort & Casino, A Hilton Hotel)
Region: Caribbean > Puerto Rico > Carolina > Isla Verde
Price Range: €211 - €399 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — El San Juan Hotel, Curio Collection by Hilton 4*
Number of rooms: 386
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Hotels.com, Travelocity, Orbitz, Hotwire, Priceline, Cheap Tickets, HotelQuickly, getaroom.com, Evoline ltd, TripOnline SA and Cancelon so you can book your El San Juan Hotel, Curio Collection by Hilton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
El San Juan Resort And Casino
El San Juan Hotel Isla Verde
El San Juan Hotel Casino
The Waldorf Astoria Collection Carolina
El San Juan Hotel Puerto Rico
El San Juan Hotel, Curio Collection By Hilton Puerto Rico/Isla Verde, Carolina
Hotel Style:
#4 Spa Hotel in Isla Verde
#4 Casino Hotel in Isla Verde
#4 Luxury Hotel in Isla Verde
#7 On the Beach Hotel in Isla Verde
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Here's what travellers have asked, with answers from El San Juan Hotel, Curio Collection by Hilton staff and other travellers.
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Questions? Get answers from El San Juan Hotel, Curio Collection by Hilton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the hotel in going through construction and labour disputes at this time”
kjohn140, 24 Apr 2017 | Read review
“Ocean Villas are truly amazing. more money, but heaven on earth- picturesque views have balconies (Main building does not have balconies).”
Developingpeople, 14 Apr 2017 | Read review
“Get pool view or beach view, not city view.”
lmartini1974, 13 Apr 2017 | Read review
“Either garden view or pool view are good values.”
, 11 Apr 2017 | Read review
“Get beach view its worth it. There are pool and ocean villas but we did not see the inside.”
phanssen, 9 Apr 2017 | Read review
5 of 5
Elvoline
US$301* /night
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Booking.comUS$316
Orbitz.comUS$323
TripAdvisorUS$316
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Prices are for 1 room, 2 adults
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