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3/9/2017 4/9/2017
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    El San Juan Hotel, Curio Collection by Hilton

    6063 Isla Verde Avenue, Isla Verde, Carolina 00979-5706, Puerto Rico
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    3/9/2017 4/9/2017
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    US$250US$385
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    Traveller (211)
    Pool & Beach (105)
    Room & Suite (31)
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    Overview
    • Excellent74%
    • Very good14%
    • Average6%
    • Poor2%
    • Terrible4%
    Travellers talk about
    “el san juan” (41 reviews)
    “ocean villa” (5 reviews)
    “la cana” (4 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Rooftop Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Casino
    4.0 Star Hotel
    All hotel details
    Offers from El San Juan Hotel, Curio Collection by Hilton
    Special Offer: Double Points, Every Stay
    Hotel deals
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    San Juan Marriott Resort & Stellaris Casino
    6,419 reviews
    #10 of 47 hotels in San Juan
     
    Condado Vanderbilt Hotel
    1,933 reviews
    #1 of 47 hotels in San Juan
     
    La Concha Renaissance San Juan Resort
    7,531 reviews
    #5 of 47 hotels in San Juan
     
    Caribe Hilton San Juan
    7,120 reviews
    #20 of 47 hotels in San Juan
     
    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (278)
    Traveller rating
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    Time of year
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    1 - 5 of 248 reviews

    Reviewed 2 days ago

    Beds were very comfortable. The main lounge area is very nice with carved mahogany. Nice looking pool area. Friendly staff (other than at check out). There is the positive. Rooms not cleaned well, lights burnt out or broken. Doors broken, "wine refrigerator"-really, no extra shampoo...More

    2  Thank jbt4fish2004
    Hotel's Favourite
    Reviewed 13 June 2017

    Stayed with my wife for two nights in June 2017, after the remodeling was done. I had stayed previously in the hotel, since it is one of my favorites in Puerto Rico, where I live. The new management has done a great job refurbishing the...More

    2  Thank Esteban P
    Response from Yvonne R, Guest Relations Manager at El San Juan Hotel, Curio Collection by HiltonResponded 14 June 2017

    Thank you for taking the time to share such a detailed review. It is always great to read how the staff has made a mark in someone's vacation. They are truly committed to ensuring that every guest has a wonderful experience and notes like yours...More

    Reviewed 2 days ago

    Just came back from a quick four night trip with my teenage son to the El San Juan Hotel. We had an absolutely fantastic time and I can't say enough nice things about the hotel. I'll start with our room, which was very clean and...More

    Thank garflee
    Reviewed 3 days ago via mobile

    Check in was smooth and room was ready early but down hill from there. The advertised Starbucks closed. It rained early in the day and by noon even though the sun came out they had No one at beach or pool for service. No towel...More

    2  Thank CT_family_0f_five
    Reviewed 4 days ago

    Despite 4 notifications to the hotel staff, the toilet was broken during our entire stay. It was running all the time and didn't flush. We had to take the elevator down 4 floors to the lobby bathroom to relieve ourselves. Day passes to the locals...More

    Review collected in partnership with Curio – A Collection by Hilton
    2  Thank D9063GIkim
    San Juan Marriott Resort & Stellaris Casino
    6,419 reviews
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    Condado Vanderbilt Hotel
    1,933 reviews
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    La Concha Renaissance San Juan Resort
    7,531 reviews
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    Caribe Hilton San Juan
    7,120 reviews
    #20 of 47 hotels in San Juan
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Beachfront
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Casino and Gambling
    Details
    • Price range
    • US$228 - US$638 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Spa Hotel in Isla Verde
    • #1 Casino Hotel in Isla Verde
    • #1 Luxury Hotel in Isla Verde
    • #1 On the Beach Hotel in Isla Verde
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 386
    • Reservation Options
    • TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotels.com, Travelocity, Expedia, Hotwire, Evoline ltd, Cheap Tickets, Cancelon, HotelsforEveryone, TripOnline SA, getaroom.com and HotelQuickly so you can book your El San Juan Hotel, Curio Collection by Hilton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Puerto Rico >
    • Carolina >
    • Isla Verde
    • Also Known As
    • El San Juan Hotel Isla Verde ,
    • El San Juan Resort And Casino ,
    • El San Juan Hotel Casino ,
    • The Waldorf Astoria Collection Carolina ,
    • El San Juan Hotel Puerto Rico ,
    • El San Juan Hotel, Curio Collection By Hilton Puerto Rico/Isla Verde, Carolina
    Add Photo Photos
    Traveller (211)
    Pool & Beach (105)
    Room & Suite (31)
    Dining (21)
    Hotel & Grounds (140)
    Business Centre & Event Rooms (4)
    Bathroom (3)
    Nearby
    La Concha Renaissance San Juan Resort
    7,531 reviews
    6.08 km away
     
    Caribe Hilton San Juan
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    7.41 km away
     
    Condado Vanderbilt Hotel
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    6.34 km away
     
    San Juan Marriott Resort & Stellaris Casino
    6,419 reviews
    5.68 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    SuzyNy
    20 August 2017|
    Answer
    Response from Jkardashian | Reviewed this property |
    There are several heated pools in the hotel. Some restaurants near buy but the "best ones" are in old city. Uber is affordable $6-7.
    0
    Votes
    MydogisZoe
    9 August 2017|
    AnswerShow all 5 answers
    Response from Yia L | Reviewed this property |
    When renting a car, make sure you read carefully. I booked my car through priceline. They gave a great price, but when I got there to pick up my car, there were a bunch of fees added to my car. I ended up paying nearly $200... More
    0
    Votes
    Justine B
    9 August 2017|
    AnswerShow all 7 answers
    Response from Morape | Reviewed this property |
    The beach is nice and clean with fine sand and swimmable.
    0
    Votes
    Room Tips
    "Get a room on the pool side and tip very well"
    Read review
    "Pool view rooms are nice - I would imagine it's always quieter the higher you go."
    Read review
    "ocean views"
    Read review
    "The few villas have patios and balconies the main tower of the hotel does not!"
    Read review
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