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    El San Juan Hotel, Curio Collection by Hilton

    6063 Isla Verde Avenue, Isla Verde, Carolina 00979-5706, Puerto Rico
    +1 855-605-0316
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    24/12/2017 25/12/2017
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    Traveller (240)
    Pool & Beach (188)
    Room & Suite (137)
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    #6 of 47 hotels in San Juan
     
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    2,893 reviews
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    Caribe Hilton San Juan
    7,209 reviews
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    Overview
    • Excellent72%
    • Very good15%
    • Average6%
    • Poor3%
    • Terrible4%
    Travellers talk about
    “el san juan” (49 reviews)
    “meat market” (13 reviews)
    “ocean villa” (6 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Rooftop Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Casino
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    La Concha Renaissance San Juan Resort
    7,629 reviews
    #6 of 47 hotels in San Juan
     
    San Juan Marriott Resort & Stellaris Casino
    6,505 reviews
    #10 of 47 hotels in San Juan
     
    Doubletree by Hilton San Juan
    2,893 reviews
    #9 of 47 hotels in San Juan
     
    Caribe Hilton San Juan
    7,209 reviews
    #18 of 47 hotels in San Juan
     
    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (322)
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    1 - 5 of 290 reviews

    Reviewed 1 week ago

    Great service , very clean well maintained helpful staff, friendly and willing to help with everything . The best location i ever had . Definitely recommend this hotel and location can’t wait to be back.

    Review collected in partnership with Curio – A Collection by Hilton
    Thank ronymu
    Hotel's Favourite
    Reviewed 16 October 2017

    we stayed at the el san juan for five nights our last night was one day before hurricane Maria hit the island yet the employees were so concerned that we would be able to make our flight out even while they faced uncertainty with a...More

    1  Thank thaddues63
    Response from Yvonne R, Guest Relations Manager at El San Juan Hotel, Curio Collection by HiltonResponded 4 November 2017

    thaddues63 Thank you for your review and your prayers. Your comments show clearly that our staff love what they do and are proud of the El San Juan and it shows everyday no matter what the situation may be.... We are working hard to ensure...More

    Reviewed 4 weeks ago

    We stayed here for one night after our cruise and loved everything about it! We found a great price for a 2 BR suite on expedia. We had a beautiful view and really comfy beds. The pools were spectacular. Drinks and food by the pool...More

    Thank Mary M
    Response from Yvonne R, Guest Relations Manager at El San Juan Hotel, Curio Collection by HiltonResponded 3 weeks ago

    So much great stuff in just one night, imagine how much more can be experienced if you were to stay longer.....We loved reading that you would definitely be returning and we do look forward to your return visit!

    Reviewed 8 October 2017

    I loved my stay here! From the very beginning - the bellmen at the front, to the opulent dark wood decor at reception, to the lovely guy at the reception desk, it felt warm and welcoming. I really liked the very large room and the...More

    Thank HotFootedFoodie
    Response from Yvonne R, Guest Relations Manager at El San Juan Hotel, Curio Collection by HiltonResponded 4 November 2017

    We love that 'YOU LOVED' your stay with us. You hit it on the spot - we want guest to feel warm and welcomed - 'home away from home'. I have shared your constructive comments on the not so 'warm' items with management. We will...More

    Reviewed 2 October 2017

    I had a wonderful experience here! Invited on a trip with a special friend, had a great time in San Juan. The hotel was completing their renovation, but it was simply beautiful. The pool areas, the breakfast, the rooms, and the room service excellent! Upon...More

    1  Thank Lisa A
    Response from Yvonne R, Guest Relations Manager at El San Juan Hotel, Curio Collection by HiltonResponded 4 November 2017

    So glad to read that you had a great time in San Juan and that the property was part of that experience. Hotel is hard at work so as to get the property back to its original splendor and have you and that 'special friend'...More

    La Concha Renaissance San Juan Resort
    7,629 reviews
    #6 of 47 hotels in San Juan
     
    San Juan Marriott Resort & Stellaris Casino
    6,505 reviews
    #10 of 47 hotels in San Juan
     
    Doubletree by Hilton San Juan
    2,893 reviews
    #9 of 47 hotels in San Juan
     
    Caribe Hilton San Juan
    7,209 reviews
    #18 of 47 hotels in San Juan
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Beachfront
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Casino and Gambling
    • Outdoor pool
    Details
    • Price range
    • US$245 - US$393 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 On the Beach Hotel in Isla Verde
    • #1 Spa Hotel in Isla Verde
    • #1 Luxury Hotel in Isla Verde
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 386
    • Reservation Options
    • TripAdvisor is proud to partner with Hotwire, Booking.com, Expedia, Hotels.com, Orbitz, Travelocity, HotelsforEveryone, Cancelon, getaroom.com and Evoline ltd so you can book your El San Juan Hotel, Curio Collection by Hilton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Puerto Rico >
    • Carolina >
    • Isla Verde
    • Also Known As
    • El San Juan Hotel Isla Verde ,
    • El San Juan Resort And Casino ,
    • El San Juan Hotel Casino ,
    • The Waldorf Astoria Collection Carolina ,
    • El San Juan Hotel Puerto Rico ,
    • El San Juan Hotel, Curio Collection By Hilton Puerto Rico/Isla Verde, Carolina
    Add Photo Photos
    Traveller (240)
    Pool & Beach (188)
    Room & Suite (137)
    Dining (103)
    Hotel & Grounds (289)
    Business Centre & Event Rooms (4)
    Bathroom (3)
    Nearby
    Nearby HotelsSee all 161 hotels in Puerto Rico
    La Concha Renaissance San Juan Resort
    7,629 reviews
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    Doubletree by Hilton San Juan
    2,893 reviews
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    Nearby Attractions
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    15 Knots Kiteboarding School
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    Ask a question
    Questions & Answers
    Crzem
    22 September 2017|
    AnswerShow all 2 answers
    Response from Yvonne R | Property representative |
    The El San Juan Hotel is currently working to make the property even better than before. We are projecting mid 2018 but keep posted for updates.
    0
    Votes
    ninad99
    4 September 2017|
    AnswerShow all 4 answers
    Response from Bugger7782 | Reviewed this property |
    My oceanview did not have a balcony. We loved the hotel so much I would return, but without spending the money on the upgrade.
    0
    Votes
    ninad99
    4 September 2017|
    AnswerShow all 7 answers
    Response from RLF724 | Reviewed this property |
    There are no balconies in the main tower. So be specific in your questions when making reservations and have it documented that a balcony was requested in your emailed reservations because if it is in your copy they will... More
    0
    Votes
    Room Tips
    "room 737 has a great view of pool and ocean"
    Read review
    "Beach View Room or Garden Rooms."
    Read review
    "Pool view is okay not sure of the city view"
    Read review
    "Pay a lot of money and stay in a cabana on the beach"
    Read review
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