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Embassy Suites by Hilton San Juan Hotel & Casino

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Traveller (657)
Room & Suite (298)
Pool & Beach (167)
Overview
Hotel website
8000 Tartak St., Isla Verde, Carolina 00979 Puerto Rico See on map
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star accommodation
Additional information
Hotel website
Offers from Embassy Suites by Hilton San Juan Hotel & Casino
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
4 Nov5 Nov
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,742)
There are newer reviews for Embassy Suites by Hilton San Juan Hotel & Casino
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All reviews outback steakhouse happy hour made to order breakfast evening reception san juan chips and salsa free drinks living room close to the airport managers reception two blocks omelet complimentary breakfast cocktail hour short walk to the beach rum punch el patio
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641 - 645 of 2,530 reviews
Reviewed 15 July 2016

Hotel located close to airport, walking distance to area restaurants, shopping and the beach. Pool bar staff was amazing, comp breakfast and nightly cocktail hour was fantastic! Rooms were spacious and clean. Great stay!More

Thank YROCOrlando
Response from embassysuitessanjuan, Manager at Embassy Suites by Hilton San Juan Hotel & CasinoResponded 19 July 2016

Hello YROCOrlando: Thank you for taking the time to review your stay with us at the Embassy Suites San Juan! We are so glad to hear that you enjoyed our spacious suites and our complimentary breakfast. Thank you also for drawing attention to our great...More

Reviewed 14 July 2016

Went with my husband and 2 teenage boys. I had seen reviews that said large suites. But the suites are much smaller than what we're used to. Also they advertised kitchen but there was no kitchen. A small fridge with microwave on top. This makes...More

Thank Mita_Mtl
Response from embassysuitessanjuan, Manager at Embassy Suites by Hilton San Juan Hotel & CasinoResponded 15 July 2016

Dear Mita_Mtl: Thank you for taking the time to share feedback on your recent stay with us. It is great to hear you enjoyed our convenient location but we're sorry your suite didn't meet your expectations. We look forward to welcoming you back to in...More

Reviewed 13 July 2016

Pros: Hotel was a short distance from nightlife, grocery stores, restaurants Hotel has a lovely entrance with appealing landscaping Staff interaction was pleasant Buffet and free drinks were a great way to begin the morning or end an afternoon Pools were clean Cons: With 2...More

Thank Juanita T
Response from msemprit, General Manager at Embassy Suites by Hilton San Juan Hotel & CasinoResponded 21 July 2016

Hello Juanita T: We were pleased to read that your stay was pleasant and that you enjoyed the core amenities that our Brand has to offer as the breakfast and two hours of daily drinks. We do apologize for the delay at your check in...More

Reviewed 13 July 2016 via mobile

What's not to love about embassy suites! The rooms beautiful, the pool bar area awesome, service amazing, then top it off free breakfast and happy hour lol there's a casino, arcade and Outback Steakhouse in the hotel, minutes from the beach less than 20 minutes...More

Thank Kimberly R
Response from embassysuitessanjuan, Manager at Embassy Suites by Hilton San Juan Hotel & CasinoResponded 14 July 2016

Dear Kimberly R: Thank you for taking the time to review your stay with us at the Embassy Suites San Juan! We are so glad to hear that you enjoyed your time. We hope to welcome you back soon! Sincerely, Aixa Berrios Manager

Reviewed 13 July 2016

The amenities were nice; the gym, the laundromat, free breakfast, casino, game room, pool, etc. although the customer service was not that great. Housekeeping and the front desk were not very attentive or very accommodating as they should have been.More

Review collected in partnership with Embassy Suites Hotels
Thank Z1022SMrafaelp
Response from embassysuitessanjuan, Manager at Embassy Suites by Hilton San Juan Hotel & CasinoResponded 14 July 2016

Hello Z1022SMrafaelp: Thank you for taking the time to share with us your experience. I understand from your review that we came short of delivering what you are accustomed to expect from us. I apologize for the inconvenience. I will forward your comments to our...More

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About
Description
Embassy Suites San Juan Hotel & Casino is the only all-suite hotel in the San Juan Metropolitan area. The hotel is located steps from famed Isla Verde beach, or guests can relax at the hotel's free form lagoon style More pool. Our guests enjoy great value with a free made-to-order breakfast and complimentary drinks at the evening reception. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Spa
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Casino and Gambling
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Beachfront
Free Parking
Hotel Style
Casino
,
Spa
,
On the Beach
,
Business
,
Romantic
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Contact Information
Hotel Style
Casino
,
Spa
,
On the Beach
,
Business
,
Romantic
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
313
Price range
US$165 - US$424 (Based on Average Rates for a Standard Room)
Also Known As
Embassy Suites San Juan Hotel Isla Verde
,
Embassy Suites San Juan Hotel And Casino
,
Embassy Suite San Juan Puerto Rico
,
Embassy Suites Carolina
,
Carolina Embassy Suites
,
Embassy San Juan
,
Embassy Suites By Hilton San Juan Hotel & Casino Puerto Rico/Isla Verde, Carolina
Location
Caribbean > Puerto Rico > Carolina > Isla Verde
Hotel class
Contact Information
Hotel Style
Casino
,
Spa
,
On the Beach
,
Business
,
Romantic
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
313
Price range
US$165 - US$424 (Based on Average Rates for a Standard Room)
Also Known As
Embassy Suites San Juan Hotel Isla Verde
,
Embassy Suites San Juan Hotel And Casino
,
Embassy Suite San Juan Puerto Rico
,
Embassy Suites Carolina
,
Carolina Embassy Suites
,
Embassy San Juan
,
Embassy Suites By Hilton San Juan Hotel & Casino Puerto Rico/Isla Verde, Carolina
Location
Caribbean > Puerto Rico > Carolina > Isla Verde
Photos
Traveller (657)
Room & Suite (298)
Pool & Beach (167)
Dining (94)
Amenities (39)
Business Centre & Event Rooms (7)
Family and Play Areas (3)
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Questions & Answers
Ask a question
Nani1108
2 October 2018|
AnswerShow all 4 answers
Response from rg330ri0le | Reviewed this property |
Isla Verde beach. It’s about a 5 minute walk and your wrist bands get you the beach chairs and umbrella. You will see the sign for Embassy when you get there. As someone else stated, stop at CVS or Walgreens for drinks on... More
0
Votes
travel2gether78
11 August 2018|
AnswerShow all 7 answers
Response from Bonnie D | Reviewed this property |
No, the hotel does not offer transportation. I was told it has to do with permits, etc.
0
Votes
Tpolanski
17 July 2018|
AnswerShow all 3 answers
Response from klince2018 | Reviewed this property |
The port is only a short 20-25 minute taxi ride from the hotel. I think it cost us about $17 from the hotel in March.
1
Vote
Room Tips
"rooms outside of the courtyard and on the ends are quieter because the hotel has a nightly reception with..."
758nicoler
27 Aug 2018
Read review
"Ask for a room away from the very busy elevator banks."
kuuru_11
16 Jul 2018
Read review
"Try the happy hour, not bad"
ahanoubon
4 May 2018
Read review
"High Floor -- Hilton Honors Room"
FoxTravelers
27 Apr 2018
Read review
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