We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
16/12/2017 17/12/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Embassy Suites by Hilton San Juan Hotel & Casino

    8000 Tartak St., Isla Verde, Carolina 00979, Puerto Rico
    +1 855-605-0319
    Hotel website
    Save
    Lowest prices for your stay
    16 Dec 17 Dec
    Lowest price we found
    US$324
    View Deal
    Traveller (629)
    Room & Suite (247)
    Pool & Beach (165)
    San Juan Water & Beach Club Hotel
    1,388 reviews
    #3 of 13 hotels in Isla Verde
     
    InterContinental San Juan
    2,703 reviews
    #6 of 13 hotels in Isla Verde
     
    San Juan Marriott Resort & Stellaris Casino
    6,493 reviews
    #9 of 47 hotels in San Juan
     
    Hampton Inn & Suites San Juan
    1,766 reviews
    #1 of 13 hotels in Isla Verde
     
    Overview
    • Excellent42%
    • Very good34%
    • Average15%
    • Poor6%
    • Terrible3%
    Travellers talk about
    “happy hour” (246 reviews)
    Free Wifi
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Casino
    3.5 Star Hotel
    All hotel details
    Offers from Embassy Suites by Hilton San Juan Hotel & Casino
    Hotel deals
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    San Juan Water & Beach Club Hotel
    1,388 reviews
    #3 of 13 hotels in Isla Verde
     
    InterContinental San Juan
    2,703 reviews
    #6 of 13 hotels in Isla Verde
     
    San Juan Marriott Resort & Stellaris Casino
    6,493 reviews
    #9 of 47 hotels in San Juan
     
    Hampton Inn & Suites San Juan
    1,766 reviews
    #1 of 13 hotels in Isla Verde
     
    Rooms
    16 Dec17 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 1 partner sites to see rooms from US$324.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Isla Verde hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "5c0aaf2cd45441e2aa6a918d92e3ee6a", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":151713,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[78361218],"additionalContentIds":[],"pollCount":0,"checkin":{"day":16,"month":12,"year":2017},"checkout":{"day":17,"month":12,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":324,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"5c0aaf2cd45441e2aa6a918d92e3ee6a","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":324,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":-1,"lowestMetaPrice":324,"highestMetaPriceDisplay":-1,"hotelName":"Embassy Suites by Hilton San Juan Hotel & Casino","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjVjMGFhZjJjZDQ1NDQxZTJhYTZhOTE4ZDkyZTNlZTZhIiwiQUlLIjoiYzg3MmU2ZWJlZjZjNDgyZWE3OTIzZTJkYWU1MDkyMTcifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "16/12/2017", "checkOut": "17/12/2017", "lowestPrice": "US$324", "hasDates": true, "hacComplete": false, "contentIdMappings": {"78361218":"PricelineIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (2,595)
    There are newer reviews for Embassy Suites by Hilton San Juan Hotel & Casino
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    641 - 645 of 2,394 reviews

    Reviewed 9 April 2016

    Breakfast was nice assortment and an added compliment. The grounds were kept beautifully and the beach attendant was available for chairs and umbrellas. On site Outback Steakhouse and a Walgreens is walking distance and 24 hr.More

    Review collected in partnership with Embassy Suites Hotels
    Thank Kishira W
    Response from embassysuitessanjuan, Manager at Embassy Suites by Hilton San Juan Hotel & CasinoResponded 14 April 2016

    Hello Kishira W: Thank you for taking the time to review your stay with us. We are so glad to hear that you enjoyed our delicious breakfast and our beach services. We hope to see you next time you're in the area! Sincerely, Aixa Berrios...More

    Reviewed 9 April 2016

    This hotel is the best! They helped me with all my accommodations.The value of this hotel exceeded my expectations. Next time I travel it will be at a Embassy suite. I was very happy with my stay an I can't wait to go back.

    Review collected in partnership with Embassy Suites Hotels
    Thank ericad506
    Response from embassysuitessanjuan, Manager at Embassy Suites by Hilton San Juan Hotel & CasinoResponded 14 April 2016

    Dear ericad506: Thank you for staying with us. I appreciate your kind words and am so happy that you experienced such a wonderful stay at our hotel. We hope we'll see you again soon! Sincerely, Aixa Berrios Manager

    Reviewed 7 April 2016

    The bed spread was dirty. The happy hour needs to be better controlled and the employees at the front desk need more training in customer service. The room had a few things that were broken (refrigerator and the bathroom had a hole in the door...More

    Thank venonciab
    Response from embassysuitessanjuan, Manager at Embassy Suites by Hilton San Juan Hotel & CasinoResponded 8 April 2016

    Dear venonciab: Thank you so much for your review, your feedback is very important to us. We're sorry we didn't meet your expectations. Our housekeeping and engineering teams are aware of your comments and will do their best to address them as soon as possible....More

    Reviewed 5 April 2016

    Stayed for one night after returning from a cruise. The main reason to book this hotel was that it is adjacent to the airport and its very big pool area. Be aware that here is an extra resort fee because of that. Check-In: Since we...More

    Thank Ump22
    Response from embassysuitessanjuan, Manager at Embassy Suites by Hilton San Juan Hotel & CasinoResponded 8 April 2016

    Dear Ump22: Thank you for taking the time to review our hotel. I am happy to hear that our Front Desk was able to check you in early and that you found our Team Members to be helpful, they are the best! I apologize for...More

    Reviewed 4 April 2016

    This far exceeded my expectations. My Husband and I stayed here for our honeymoon for 6 nights. The rooms and bathroom was clean. Check in was easy we were able to get an early check in. It was a very short walk to the beach...More

    Thank mayala0826
    Response from embassysuitessanjuan, Manager at Embassy Suites by Hilton San Juan Hotel & CasinoResponded 7 April 2016

    Hello mayala0826: Congratulations! Thank you so much for your kind words. We are delighted to hear that you enjoyed your honeymoon. We hope to welcome you back soon at the Embassy Suites San Juan! Sincerely, Aixa Berrios Manager

    San Juan Water & Beach Club Hotel
    1,388 reviews
    #3 of 13 hotels in Isla Verde
     
    InterContinental San Juan
    2,703 reviews
    #6 of 13 hotels in Isla Verde
     
    San Juan Marriott Resort & Stellaris Casino
    6,493 reviews
    #9 of 47 hotels in San Juan
     
    Hampton Inn & Suites San Juan
    1,766 reviews
    #1 of 13 hotels in Isla Verde
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Breakfast included
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Breakfast included
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Casino and Gambling
    • Bar/Lounge
    • Spa
    • Outdoor pool
    Details
    • Price range
    • US$155 - US$409 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Casino Hotel in Isla Verde
    • #4 Spa Hotel in Isla Verde
    • #6 On the Beach Hotel in Isla Verde
    • #6 Business Hotel in Isla Verde
    • #6 Romantic Hotel in Isla Verde
    • #7 Family Hotel in Isla Verde
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 299
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Orbitz, Booking.com, Travelocity, Cheap Tickets, Hotwire, HotelQuickly, Cancelon, TripOnline SA and getaroom.com so you can book your Embassy Suites by Hilton San Juan Hotel & Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Puerto Rico >
    • Carolina >
    • Isla Verde
    • Also Known As
    • Embassy Suites San Juan Hotel And Casino ,
    • Embassy Suites San Juan Hotel Isla Verde ,
    • Embassy Suite San Juan Puerto Rico ,
    • Embassy Suites Carolina ,
    • Carolina Embassy Suites ,
    • Embassy San Juan ,
    • Embassy Suites By Hilton San Juan Hotel & Casino Puerto Rico/Isla Verde, Carolina
    Add Photo Photos
    Traveller (629)
    Room & Suite (247)
    Pool & Beach (165)
    Dining (86)
    Hotel & Grounds (398)
    Bathroom (22)
    Business Centre & Event Rooms (8)
    Family and Play Areas (3)
    Nearby
    InterContinental San Juan
    2,703 reviews
    .54 km away
     
    San Juan Water & Beach Club Hotel
    1,388 reviews
    .46 km away
     
    Hampton Inn & Suites San Juan
    1,766 reviews
    .68 km away
     
    San Juan Marriott Resort & Stellaris Casino
    6,493 reviews
    5.44 km away
     
    Nearby Restaurants
    Entrevinos
    191 reviews
    .30 km away
    Pera Maraya
    35 reviews
    .45 km away
    Eighty20 Bistro
    136 reviews
    .21 km away
    Mist Rooftop Bar+Kitchen
    70 reviews
    .44 km away
    Nearby Attractions
    Carolina Beach
    281 reviews
    1.13 km away
    15 Knots Kiteboarding School
    128 reviews
    .67 km away
    Oasis Casino at Embassy Suites San Juan
    118 reviews
    .05 km away
    Bursian Surf School
    6 reviews
    1.44 km away
    Ask a question
    Questions & Answers
    Steven S
    25 September 2017|
    AnswerShow all 3 answers
    Response from Tom B | Reviewed this property |
    Given the current infrastructure issues in the aftermath of Irma and Maria I would consider canceling any upcoming trips to SAN Juan. Chances are there will still be widespread power outages across the entire island still... More
    1
    Vote
    nycmama1225
    25 August 2017|
    AnswerShow all 7 answers
    Response from alza007 | Reviewed this property |
    Take a taxi, Uber are prohibited at the airport. only can leaven not pick ups
    0
    Votes
    nycmama1225
    15 August 2017|
    AnswerShow all 4 answers
    Response from Tu B | Reviewed this property |
    We used an awesome tour guide. We asked him for referrals and activities. I would try him Carlos Rosa 787-949-7497 the embassy also had a little travel station inside there. I would ask the hotel next. Enjoy!
    1
    Vote
    Room Tips
    "Upper floors are much quieter and 7th floor is for Hilton Honors members."
    Read review
    "Higher Floors on the North Side give you a view of the Ocean."
    Read review
    "We didn't hear the highway, only the music in the lobby, so any room on any floor would be the same."
    Read review
    "We were on the 6th floor. It was quiet."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing