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Embassy Suites by Hilton San Juan Hotel & Casino

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Traveller (647)
Room & Suite (282)
Pool & Beach (164)
Ratings and reviews
  • Excellent42%
  • Very good34%
  • Average15%
  • Poor6%
  • Terrible3%
Travellers talk about
“outback steakhouse”(229 reviews)
“happy hour”(247 reviews)
View all reviews
What's included
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
3 Star Hotel
Embassy Suites San Juan Hotel & Casino is the only all-suite hotel in the San Juan Metropolitan area. The hotel is located steps from famed Isla Verde beach, or guests can relax at the hotel's free form lagoon style pool. Our guests enjoy great value with a free made-to-order breakfast...
Offers from Embassy Suites by Hilton San Juan Hotel & Casino
Special Offer: Double Points, Every Stay
Hotel deals
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Location and contact
8000 Tartak St., Isla Verde, Carolina 00979, Puerto Rico
Hotel website
2.3 km to Luis Munoz Marin Intl Airport
39 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,685)
There are newer reviews for Embassy Suites by Hilton San Juan Hotel & Casino
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Traveller rating
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Show reviews that mention
All reviewsoutback steakhousehappy hourevening receptionmade to order breakfastsan juanchips and salsafree drinksliving roomclose to the airportmanagers receptiontwo blockscomplimentary breakfastshort walk to the beachrum punchcocktail hourpre cruise stayel patio
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641 - 645 of 2,477 reviews
Reviewed 9 June 2016

Stayed at the Embassy for a family vacation, breakfast was included it was absolutely wonderful. The staff was always smiling and helpful. The rooms are decorated beautiful. Everyone was very friendly and took the time to personally say hello. It was a very relaxing vacation,...More

1  Thank Millie I
Response from embassysuitessanjuan, Manager at Embassy Suites by Hilton San Juan Hotel & CasinoResponded 10 June 2016

Hello Millie I: We are delighted to hear that you had such a wonderful time during your stay. I will share your comments with our Team, thank you for drawing attention to their great customer service. We look forward to seeing you again soon at...More

Reviewed 9 June 2016

Listen, if your intentions are to go to P.R and enjoy the island to get away and need a nice accommodating place to rest your head and give you a heads up on things that are going on to check out...then Embassy suites will take...More

Thank abeddoe09
Reviewed 8 June 2016

Excellent hotel located at walking distance from one of the beautiful beaches of Puerto Rico: Isla Verde. The staff was very kindly, excellent service, very clean: suite and common areas. Returning soon.

Review collected in partnership with Embassy Suites Hotels
Thank mggvpe G
Response from embassysuitessanjuan, Manager at Embassy Suites by Hilton San Juan Hotel & CasinoResponded 10 June 2016

Dear mggvpe G: Thank you for staying with us and for your positive feedback. We are very happy to hear you enjoyed your stay so much. We hope to welcome you back soon! Sincerely, Aixa Berrios Manager

Reviewed 7 June 2016

I really enjoyed my stay. Service was prompt and attentive. Would definitely recommend to my family and friends. The evening activities was a great way to meet and interact with the other hotel guest. The hotel was also in an ideal location as it was...More

Review collected in partnership with Embassy Suites Hotels
Thank Engrid M
Response from embassysuitessanjuan, Manager at Embassy Suites by Hilton San Juan Hotel & CasinoResponded 8 June 2016

Dear Engrid M: Thank you for sharing your review with us, we really appreciate it. We are delighted to hear that you had such a wonderful experience during your stay. We look forward to seeing you again soon at the Embassy Suites San Juan! Sincerely,...More

Reviewed 7 June 2016

The hotel was beautiful. The location was ideal because it was 10 minutes away from the airport and walking distance to the beach. The breakfast was included and had a variety of foods to choose from. The room was spacious but there was an issue...More

Review collected in partnership with Embassy Suites Hotels
Thank Jacqueline W
Response from embassysuitessanjuan, Manager at Embassy Suites by Hilton San Juan Hotel & CasinoResponded 8 June 2016

Dear Jacqueline W: Thank you for taking the time to review our hotel. We are very happy to hear that you enjoyed your stay and our delicious breakfast. I will share your comments with our Housekeeping Team. We hope to welcome you back soon! Sincerely,...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Breakfast included
Wheelchair Access
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Casino and Gambling
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$168 - US$438 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Isla Verde
#4 Casino Hotel in Isla Verde
#6 Family Hotel in Isla Verde
#6 On the Beach Hotel in Isla Verde
#6 Business Hotel in Isla Verde
#6 Romantic Hotel in Isla Verde
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$168 - US$438 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Isla Verde
#4 Casino Hotel in Isla Verde
#6 Family Hotel in Isla Verde
#6 On the Beach Hotel in Isla Verde
#6 Business Hotel in Isla Verde
#6 Romantic Hotel in Isla Verde
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (647)
Room & Suite (282)
Pool & Beach (164)
Dining (90)
Amenities (39)
Business Centre & Event Rooms (7)
Family and Play Areas (3)
Questions & Answers
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esantiag0
16 July 2018|
Answer
Response from jeffpippin | Reviewed this property |
They do have seating in the lounge bar, pool area, and where the have the nightly happy hour. Pleanty of room for a small gathering. I would contact the hotel to see what their rules are on the use of those areas. Have a... More
1
Vote
iamlinia
4 July 2018|
AnswerShow all 5 answers
Response from ronpauling | Reviewed this property |
No dance lounge but there is a hookah lounge right around the corner the atmosphere is laid back with good music
0
Votes
Cheryl C
2 July 2018|
Answer
Response from mick9898 | Reviewed this property |
10-15 mins, Taxi or Uber.
1
Vote
Room Tips
"Ask for a room away from the very busy elevator banks."
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"Try the happy hour, not bad"
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"High Floor -- Hilton Honors Room"
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"We were in room 201, not