We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Embassy Suites by Hilton San Juan Hotel & Casino

Save
Share
Traveller (653)
Room & Suite (282)
Pool & Beach (164)
Overview
  • Excellent42%
  • Very good34%
  • Average15%
  • Poor6%
  • Terrible3%
Travellers talk about
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
All hotel details
Additional information
Offers from Embassy Suites by Hilton San Juan Hotel & Casino
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Embassy Suites by Hilton San Juan Hotel & Casino
Special Offer: Double Points, Every Stay
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from US$188.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Isla Verde hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "82ff9fc68c6b4a01ae60a6a129046e70", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":151713,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[34377931],"additionalContentIds":[],"pollCount":0,"checkin":{"day":26,"month":8,"year":2018},"checkout":{"day":27,"month":8,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":188,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"82ff9fc68c6b4a01ae60a6a129046e70","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":221,"lowestMetaPrice":188,"additionalPartner":false,"highestMetaPriceDisplay":221,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":221,"lowestMetaPrice":188,"highestMetaPriceDisplay":221,"hotelName":"Embassy Suites by Hilton San Juan Hotel & Casino","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjgyZmY5ZmM2OGM2YjRhMDFhZTYwYTZhMTI5MDQ2ZTcwIiwiQUlLIjoiM2QxZTBhNjMyZDIzNGFkMDg4MmI5YmM0MDE0MzhkNjAifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isMetaMarketingLandOnBookingFormEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "26/08/2018", "checkOut": "27/08/2018", "lowestPrice": "US$188", "hasDates": true, "hacComplete": false, "contentIdMappings": {"34377931":"Hotwire"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (2,703)
Filter reviews
2,493 results
Traveller rating
955
880
388
180
90
Traveller type
Time of year
LanguageEnglish
More languages
955
880
388
180
90
Show reviews that mention
All reviewsoutback steakhousehappy hourmade to order breakfastevening receptionsan juanchips and salsafree drinksliving roomclose to the airportmanagers receptiontwo blockscomplimentary breakfastcocktail hourshort walk to the beachrum punchpre cruise stayel patio
FilterEnglish
Updating list...
1 - 5 of 2,493 reviews
Reviewed yesterday via mobile

Its been more than a year since my last stay at this hotel and the overall experience was good! The front desk staff were friendly and helpful. The hotel is undergoing a renovation inside the lobby area and outside the building. The room was comfortable...More

Thank Carlos T
Hotel's Favourite
Reviewed 12 July 2018

I would like start off by saying that was my second time staying there, The first time staying was with my “NOW WIFE” she was so impressed of this place and my great choice of hotel and the great time she had and now you...More

1  Thank billyr252
Response from Maricely d, Director of Operations at Embassy Suites by Hilton San Juan Hotel & CasinoResponded 5 weeks ago

Hello bullyyr252 and WIFE, Just reading your comments I can only be thankful knowing that you and your WIFE had such a wonderful time at Embassy Suites San Juan. I hope that next time you are around I have the honor of meeting you. Hasta...More

Reviewed 5 days ago

This is the second time we have stayed at this property...and this time around was even better!! The staff at Embassy San Juan are amazing!! Ralph and Michelle got my eggs right every time!! Yasdith and Jose A made sure our breakfast experience was a...More

Review collected in partnership with Embassy Suites Hotels
Thank hebharley12
Reviewed 5 days ago

Very nice hotel if you are traveling for leisure and not doing any work. It is too noisy (music, casino, and layout) for work pusposes. For business travel, it’s difficult to get work done because of all the activities that are going on in/out of...More

Review collected in partnership with Embassy Suites Hotels
Thank raymondltr
Reviewed 5 days ago

We visited this hotel for one night Pre Cruise and Also a Wedding... The place is has a few issues but nothing that would make your stay a bad one. The pool area is great, The food was good. The evening cocktail party is worth...More

Thank Mike C
View more reviews
About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Breakfast included
Wheelchair Access
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Casino and Gambling
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$125 - US$436 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Isla Verde
#4 Casino Hotel in Isla Verde
#6 Business Hotel in Isla Verde
#6 Romantic Hotel in Isla Verde
#6 On the Beach Hotel in Isla Verde
#6 Family Hotel in Isla Verde
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$125 - US$436 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Isla Verde
#4 Casino Hotel in Isla Verde
#6 Business Hotel in Isla Verde
#6 Romantic Hotel in Isla Verde
#6 On the Beach Hotel in Isla Verde
#6 Family Hotel in Isla Verde
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (653)
Room & Suite (282)
Pool & Beach (164)
Dining (90)
Amenities (39)
Business Centre & Event Rooms (7)
Family and Play Areas (3)
Questions & Answers
Ask a question
travel2gether78
11 August 2018|
AnswerShow all 7 answers
Response from Bonnie D | Reviewed this property |
No, the hotel does not offer transportation. I was told it has to do with permits, etc.
0
Votes
Tpolanski
17 July 2018|
AnswerShow all 3 answers
Response from klince2018 | Reviewed this property |
The port is only a short 20-25 minute taxi ride from the hotel. I think it cost us about $17 from the hotel in March.
0
Votes
esantiag0
16 July 2018|
AnswerShow all 2 answers
Response from jeffpippin | Reviewed this property |
They do have seating in the lounge bar, pool area, and where the have the nightly happy hour. Pleanty of room for a small gathering. I would contact the hotel to see what their rules are on the use of those areas. Have a... More
1
Vote
Room Tips
"Ask for a room away from the very busy elevator banks."
Read review
"Try the happy hour, not bad"
Read review
"High Floor -- Hilton Honors Room"
Read review
"We were in room 201, not close to construction noise but I know some guests complained about noise - it was..."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing