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Royal Sonesta San Juan Puerto Rico Resort

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5961 Isla Verde Avenue, Isla Verde, Carolina 00979 Puerto Rico
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotels.com
Booking.com
US$404
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Free cancellation until 20/12/21
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Traveluro
US$514
US$283
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Expedia.comUS$412
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Prestigia.comUS$514
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (1812)
360
Panoramas (71)
Pool & Beach (440)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 05/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Royal Sonesta San Juan Puerto Rico Resort
Updated 05/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 14 hotels in Isla Verde
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Silver level
The recently renovated oceanfront Royal Sonesta San Juan is located on Isla Verde beach and is a great setting for both business and pleasure. With the best sparkling beach of the area, warm tropical weather, seven restaurants and bars, a full-service spa and fitness center, natural beauty, fun, and adventure, plus sizzling nightlife and great shopping nearby, your stay will surely be a memorable one. San Juan International airport is just three miles away. Conducting business is a breeze and it's easy to balance with pleasure. During the day, your group can enjoy our flexible meeting spaces and executive breakout rooms. Our team of experts will orchestrate the finer points, while you sit back in pampered elegance. Old San Juan and the main financial and business districts are just 15 minutes away. Nature lovers will not want to miss El Yunque Rain Forest, The Rio Camuy Caves or the Bioluminescent Bay. Do more than just visit an exotic place - immerse yourself in it. Stay at Royal Sonesta San Juan and allow us to pamper you with our warm hospitality.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Patio
Children's playground
Wifi
Hot bath
Pool / beach towels
Pool with view
Outdoor pool
Yoga classes
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Wine / champagne
Swimup bar
Poolside bar
Children Activities (Kid / Family Friendly)
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Manicure
Massage
Pedicure
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Dining area
Housekeeping
Coffee / tea maker
Minibar
Flatscreen TV
Bath / shower
Interconnected rooms available
Private balcony
Room service
Safe
Sofa
Telephone
Wardrobe / wardrobe
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Great View
Languages Spoken
English, Spanish
3346Reviews221Q+A100Room tips
Traveller rating
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Popular mentions
Laurisse R wrote a review 29 Jul
1 contribution
The Royal Sonesta in Isla Verse is beautiful and newly renovated - a big makeover from its original namesake The Intercontinental. The pool area is massive and wonderfully designed. The rooms are tastefully remodeled and decorated. One of the greatest highlights of this vacation and our stay was the staff; the hotel staff were extremely accommodating, kind and welcoming. One bartender really made our stay special: Pedro!!! During the weekend, he is the pool bar bartender and made us laugh while he mixed and poured some amazing alcoholic and non alcoholic drinks. Pedro made us feel like home & like VIP!! His humor, engaging conversation and also tips on what to do in PR, made our stay all the more enjoyable! If everyone could be like Pedro, this world would be a better place. We have one suggestion though: please consider having the bar pool open during the weekdays and not just weekends - oh and give Pedro a raise because he deserves it!! Another staff member (only working there for a month) named Julio (very young), was also a great host in the lobby bar. He was polite and warm and also gave us some great suggestions on what to do for nightlife. Royal Sonesta- thank you for making our girls trip (3 hardworking women) truly a relaxing, enjoyable & luxuriating time! We will be back!
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Date of stay: July 2021Trip type: Travelled with friends
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MackinE89 wrote a review Jun 2021
Daytona Beach, Florida59 contributions46 helpful votes
Hotel's Favourite
I saw that a lot of people were unhappy, I am unsure why because the kids and I had a great time. Rooms were great my view was beautiful. YES the food is expensive at the resort however, there are tons and TONS of restaurants within walking distance of the hotel. Pool and beach are great, towels are provided. I would say its more adult than for kids only because of the crowd (Im coming back with my boo) but over all great experience and I had small kids (12, 9, 8) with me.
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Date of stay: June 2021
Value
Location
Service
Room Tip: Pool/ocean view
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1 Helpful vote
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Response from Front Desk Team, Owner at Royal Sonesta San Juan Puerto Rico Resort
Responded 15 Jun 2021
Dear MackinE89, We appreciate your feedback regarding our property. We are thrilled that you and your kids had a great time. Thank you for your positive feedback on our location, pool and beach area. We, along with our colleagues at the Royal Sonesta San Juan, look forward to welcoming you back to San Juan soon.
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Reynold H wrote a review 29 Jul
1 contribution
The property is beautiful and clean. The staff works real hard to keep the grounds clean. All staff were very helpful. Check in and check out was a breeze. The Highlight of the trip were the two bartenders by the pool. Pedro and Jaders. I hope managemnet reads this because they deserve all the praise i am about to give and should be honored and given a bonus. During our visit the weather was cloudy and it rained everyday. They were the rays of sunshine needed. They are fun, inviting, attentive, friendly without being overbearing, made sure we got everything we asked for and more. They genuinely care about each person they serve and love what they do. If you choose this resort make sure you find them you will not be disapointed. They get 5 stars from me. As for the resort itself it's located near mostly everything no more than 10 minutes from Old San Juan, Condado, and La Placita. Has places to eat right outside and there are always people out on the strip. A few bars and clubs as well. The beach was clean well kept and had no body trying to sell you anything. All in all it is a nice property I just felt that for what you pay I'd expect a little more.
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Date of stay: July 2021
Location
Cleanliness
Service
Room Tip: Try to get a room with a beach or pool view. The street view gets you a view of Burger King and...
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Kathleen C wrote a review 28 Jul
1 contribution
Our stay at Royal Sonesta San Juan was made exceptional due to Manuel Rivera! He is kind,attentive,courteous and extremely in sync with his patrons. What a wonderful experience we had, due to his high level of professionalism!! I highly recommend this location, and visit Aleli for Breakfast! Ask for Manuel!!!
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Date of stay: July 2021Trip type: Travelled with family
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Kimberly H wrote a review 28 Jul
Avon, Indiana1 contribution
We recently stayed at the Royal Sonesta San Juan (July 2021), which was formerly an IHG property known as the Intercontinental San Juan. The hotel is close to the airport and located on a beautiful stretch of beach; Isla Verde. The rooms have been recently updated and are beautiful. The view from the ocean view room is fantastic. This trip was our first experience since the brand changed and we were very pleased to see the familiar faces that we have come to know and love at the property. William has always made us feel so welcome with his warm and friendly smile to greet us at the front door. I know from other reviews I have seen that William is certainly a guest favorite and for good reason! We were also so pleased with the responsiveness and helpfulness from Karoline when making our reservations and arriving on the property. I look forward to seeing Efrain on the beach every day making sure the chairs and umbrellas are just right! Also happy to see Nestor, another hotel favorite during our stay. We specifically enjoy our lunches at Ocean Breeze. The food is amazing and the employees there, most of whom we have seen there year after year as well, are fantastic!
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Date of stay: July 2021Trip type: Travelled as a couple
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PRICE RANGE
US$214 - US$483 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
intercontinental san juan hotel isla verde, intercontinental san juan resort and casino
FORMERLY KNOWN AS
InterContinental San Juan
LOCATION
CaribbeanPuerto RicoCarolinaIsla Verde
NUMBER OF ROOMS
398
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Frequently Asked Questions about Royal Sonesta San Juan Puerto Rico Resort
Which popular attractions are close to Royal Sonesta San Juan Puerto Rico Resort?
Nearby attractions include Oasis Casino at Embassy Suites San Juan (0.4 km), Club Brava (0.2 km), and Chabad Jewish Center of Puerto Rico (0.4 km).
What are some of the property amenities at Royal Sonesta San Juan Puerto Rico Resort?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Royal Sonesta San Juan Puerto Rico Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Royal Sonesta San Juan Puerto Rico Resort?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Royal Sonesta San Juan Puerto Rico Resort?
Yes, parking is available to guests.
What are some restaurants close to Royal Sonesta San Juan Puerto Rico Resort?
Conveniently located restaurants include Entrevinos, Hijole - Cocina Mexicana (Isla Verde), and Alambique Beach Lounge.
Are there opportunities to exercise at Royal Sonesta San Juan Puerto Rico Resort?
Yes, guests have access to a pool, a fitness centre, and yoga classes during their stay.
Are any cleaning services offered at Royal Sonesta San Juan Puerto Rico Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Royal Sonesta San Juan Puerto Rico Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Royal Sonesta San Juan Puerto Rico Resort?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Royal Sonesta San Juan Puerto Rico Resort?
Many travellers enjoy visiting Fortín de San Jerónimo del Boquerón (7.1 km), Antiguo Acueducto Rio Piedras (7.2 km), and Henry Klumb House (5.1 km).