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All reviewsnestor colonsan juanpool arearuth chrisswim up barmini barocean viewclub roomfood and drinksan umbrellagreat poolclose to the airportbeautiful propertythe entire staffbeach accessmi casitalocal restaurants
Don't get me wrong, the Intercontinental is a wonderful place to stay. The professionalism and the cordiality of the staff, the wonderful and spacious rooms, the comfort of the room service, the swimming pool gardens and the easy access to a beautiful beach (the best...More
We arrived shortly afternoon in San Juan and were shuttled to the hotel via Elegant Steering van, where Edward filled us in on island conditions of pier outage, which is way better than reported in the states.
Edward also gave us tips on local eateries,...More
3 Thank Marjorie S
Response from InterContinental_SJU, Public Relations Manager at InterContinental San JuanResponded 2 May 2018
Thank you very much for taking the time to write a detailed review about our hotel. We are glad that you enjoyed our facilities, but most importantly, our service levels. Thank also you for recognizing Ida and Milton, we are very fortunate to have them...More
If you are seeking for a location to conduct your business meeting and to have a successful outcome this is the place to go.
Staff is customer oriented, meeting rooms complied with our needs, food was excellent and the location is the best.
The food in the buffet and the service was excellent. We had a wonderful waiter who attended us to all our whims! The place was very clean and meticulous. We definitely would come back and recommend to our friends and family!
Although couple of letters are missing from the facade of the building, The paint, signs and few more details, are not what you would expect to see in the Intercontinental brand hotel, It is still great place to relax; it is located right on the...More
1 Thank Zagorow
Response from InterContinental_SJU, Guest Relations Manager at InterContinental San JuanResponded 6 days ago
Thank you for your candid review. We apologize that your recent stay did not meet expectations due to the conditions of our facade. We appreciate your comments and will share these with our team so that we can continue to improve our services....More
Response from Catherine111CT | Reviewed this property |
We were just there last week and the hotel no longer charges for umbrellas. We did tip the person that installed it for us tho. We charge everything to our room and there’s no problem doing so for any charges you have... More
We were just there last week and the hotel no longer charges for umbrellas. We did tip the person that installed it for us tho. We charge everything to our room and there’s no problem doing so for any charges you have while on the beach for food or drink.