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InterContinental San Juan

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InterContinental San Juan
InterContinental San Juan
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2,504 Reviews from our TripAdvisor Community

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Reviewed yesterday NEWvia mobile

Stayed for 5 days with friends and family and had a great time. The pool and the beach are beautiful. Rooms are fine but the cost of drinks and food is outrageous. The lobby bar charged $16 for a vodka and tonic. Ended up buying and making our own drinks and never ate at the hotel. They offered us a...

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Helpful?
Thank Brenda M
Washington DC
Reviewed 2 days ago NEW

It was a very nice hotel. Convenient to the airport and Old San Juan. Right on the beach. Beautiful pool. We liked it a lot and we'll probably be back. I felt really taken advantage of by the $55 a day Resort Fee which was not disclosed when we made our reservations. I'm sure we would have still stayed in...

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1Thank Deninmd
Leesburg, Florida
Reviewed 3 days ago NEWvia mobile

We just had a family reunion at the Intercontinental San Juan; fifteen of us in total. We found it very pleasing to sit poolside mostly because of the service we received from Pedro Salinas. Although the entire pool bar staff was efficient, Pedro stood out the most. His welcoming personality, his attentiveness and his great service makes us want to...

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Thank goingto123
Rochester, New York
Reviewed 3 days ago NEW

Fantastic welcome and front desk staff actually the entire staff has been wonderful. Nestor was super helpful and his recommendations for touring the island were spot on. Thank you! Pool, beach and staff made it a nice and relaxing vacation.

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Thank Renee B
carle place
Reviewed 3 days ago NEW

We can't say enough about the Intercontinental San Juan. Besides how close can to the airport it is (5 minute can ride), we landed at noon at were at the pool by 12:30. Forget how beautiful the hotel is, and it is. The staff was second to none! From my pre arriving conversations with Nestor, to everyone who helped us...

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2Thank stevenseg
lansdale
Reviewed 4 days ago NEW

This was our second stay at the Intercontinental in San Juan and it was great. The staff is super friendly, the food is delicious and the accommodations are very nice. I do believe that they need to invest in a second ping pong table though. Ha. Its a walk friendly location incase you wish to check out local pubs, etc.

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1Thank alisonsdittmar
Reviewed 5 days ago NEWvia mobile

2 years ago we walked in here and stayed for 5 days. It was fantastic! All the amenities you could want and then some. Now we return and some of the shine has come off this jewel. My first and foremost peeve is the room refrigerator has now been replaced with a ridiculously overpriced mini bar. Now, you CAN request...

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1Thank John B
Reviewed 5 days ago NEWvia mobile

Very good service, clean rooms, nice pool with swim up bar. It's right on the beach. Only 4 star because you need to watch your bill. They tried to charge us $100 a day more for club room. Not sure what the club gives you but i certainly was not in it. Other than that a very good experience. The...

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Thank Paul M
Reviewed 5 days ago NEW

Birthday weekend was a success...from the door men to the front desk to the concierge everything was phenomenal very attentive and helpful ..The service was spectacular the house keeping was good clean rooms ..a bit of dated but the property was Beautiful ocean view is a must!..I would recommend this Hotel to everyone ..The only thing i did not like...

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Thank Alexis L
Detroit
Reviewed 5 days ago NEW

Everyone here is so helpful and friendly. We can't wait to come back again and again Can't say enough good things about the resort. The location is very good. CVS is very close and we walked along the Main Street many times and always felt safe. Great vacation.

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1Thank dragonfly602

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
  • Spa
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The beachfront InterContinental San Juan is located on Isla Verde and is a great setting for both business and pleasure. With the best sparkling beach of the area, perfect weather, amazing restaurants, natural beauty, fun and adventure, sizzling nightlife and great shopping your stay will sure be a memorable one. San Juan International airport is just three miles away. Conducting business is a breeze and it's easy to balance with pleasure. During the day, your group can enjoy our flexible meeting spaces and executive breakout rooms. Our team of experts will orchestrate the finer points, while you sit back in pampered elegance. Old San Juan and the main financial and business districts are just 15 minutes away. Nature lovers will not want to miss El Yunque Rain Forest, The Rio Camuy Caves or the Bioluminescent Bay. Free children (under 16 years old) and free Wi-Fi are just a few of the perks. Do more than just visit an exotic place - immerse yourself in it. Stay at InterContinental San Juan and allow us to pamper you with our warm hospitality. ... more   less 

Additional Information about InterContinental San Juan

Address: 5961 Isla Verde Avenue, Isla Verde, Carolina 00979-5720, Puerto Rico (Formerly San Juan Grand Beach Resort and Casino)
Region: Caribbean > Puerto Rico > Carolina > Isla Verde
Price Range: €165 - €368 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — InterContinental San Juan 4*
Number of rooms: 398
Reservation Options:
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Also Known As:
Intercontinental San Juan Resort And Casino
Intercontinental San Juan Hotel Isla Verde
InterContinental San Juan Puerto Rico/Isla Verde, Carolina
Hotel Style:
#1 Spa Hotel in Isla Verde
#2 Luxury Hotel in Isla Verde
#3 Family Hotel in Isla Verde
#3 On the Beach Hotel in Isla Verde
#4 Romantic Hotel in Isla Verde
#5 Business Hotel in Isla Verde
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental San Juan staff and other travellers.
128 questions
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Questions? Get answers from InterContinental San Juan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if you get oceanfront make sure its about the 6th floor or all youll see are the tops of the palm trees.”
charlesf363, 16 Apr 2017 | Read review
“The rooms are very good and confy- although a little small... excellent service, nice beach, good food! ”
ferval33, 14 Apr 2017 | Read review
“We stayed in the private club level. Well worth the extra money ”
briankI7455YM, 12 Apr 2017 | Read review
“higher floors, not overlooking the green roof”
162jennyv, 11 Apr 2017 | Read review
“Request ocean view high floor.”
Crookhorn, 6 Apr 2017 | Read review
5 of 5