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InterContinental San Juan

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Traveller (1408)
Room & Suite (480)
Pool & Beach (371)
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Overview
  • Excellent55%
  • Very good29%
  • Average9%
  • Poor4%
  • Terrible3%
Travellers talk about
“nestor colon”(50 reviews)
“san juan”(347 reviews)
“pool area”(202 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star Hotel
All hotel details
Additional information
Offers from InterContinental San Juan
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Offers from InterContinental San Juan
Special Offer: Book Direct and Save
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Rooms
9 Jul10 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,913)
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2,753 results
Traveller rating
1,463
802
269
127
92
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1,463
802
269
127
92
Show reviews that mention
All reviewsnestor colonsan juanpool arearuth chrisswim up barmini barocean viewclub roomfood and drinksan umbrellagreat poolclose to the airportbeautiful propertythe entire staffbeach accessmi casitalocal restaurants
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1 - 5 of 2,753 reviews
Reviewed yesterday

Don't get me wrong, the Intercontinental is a wonderful place to stay. The professionalism and the cordiality of the staff, the wonderful and spacious rooms, the comfort of the room service, the swimming pool gardens and the easy access to a beautiful beach (the best...More

1  Thank William G
Hotel's Favourite
Reviewed 29 April 2018 via mobile

We arrived shortly afternoon in San Juan and were shuttled to the hotel via Elegant Steering van, where Edward filled us in on island conditions of pier outage, which is way better than reported in the states. Edward also gave us tips on local eateries,...More

3  Thank Marjorie S
Response from InterContinental_SJU, Public Relations Manager at InterContinental San JuanResponded 2 May 2018

Thank you very much for taking the time to write a detailed review about our hotel. We are glad that you enjoyed our facilities, but most importantly, our service levels. Thank also you for recognizing Ida and Milton, we are very fortunate to have them...More

Reviewed 3 days ago

If you are seeking for a location to conduct your business meeting and to have a successful outcome this is the place to go. Staff is customer oriented, meeting rooms complied with our needs, food was excellent and the location is the best. Also, check...More

Thank Cynthia G
Reviewed 4 days ago via mobile

The food in the buffet and the service was excellent. We had a wonderful waiter who attended us to all our whims! The place was very clean and meticulous. We definitely would come back and recommend to our friends and family!

Thank Myris R
Reviewed 1 week ago via mobile

Although couple of letters are missing from the facade of the building, The paint, signs and few more details, are not what you would expect to see in the Intercontinental brand hotel, It is still great place to relax; it is located right on the...More

1  Thank Zagorow
Response from InterContinental_SJU, Guest Relations Manager at InterContinental San JuanResponded 6 days ago

Dear Zagorow, Thank you for your candid review. We apologize that your recent stay did not meet expectations due to the conditions of our facade. We appreciate your comments and will share these with our team so that we can continue to improve our services....More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Room Service
Fitness Centre with Gym / Workout Room
Beachfront
Free High Speed Internet (WiFi)
Spa
Pool
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Hot Tub
Spa
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$199 - US$494 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Isla Verde
#2 On the Beach Hotel in Isla Verde
#2 Spa Hotel in Isla Verde
#2 Family Hotel in Isla Verde
#4 Romantic Hotel in Isla Verde
#5 Business Hotel in Isla Verde
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$199 - US$494 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Isla Verde
#2 On the Beach Hotel in Isla Verde
#2 Spa Hotel in Isla Verde
#2 Family Hotel in Isla Verde
#4 Romantic Hotel in Isla Verde
#5 Business Hotel in Isla Verde
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (1408)
Room & Suite (480)
Pool & Beach (371)
Dining (101)
Amenities (56)
Business Centre & Event Rooms (10)
Family and Play Areas (1)
Questions & Answers
Ask a question
Mary F
17 June 2018|
AnswerShow all 5 answers
Response from kml2010 | Reviewed this property |
There no longer is a casino at this hotel
0
Votes
suzmls
1 May 2018|
AnswerShow all 2 answers
Response from BonucosTrips | Reviewed this property |
Yes, they have it,but I think there are special events and the price varies. I got mine for $ 15 each.
1
Vote
DBTBJDB
29 April 2018|
AnswerShow all 7 answers
Response from Catherine111CT | Reviewed this property |
We were just there last week and the hotel no longer charges for umbrellas. We did tip the person that installed it for us tho. We charge everything to our room and there’s no problem doing so for any charges you have... More
2
Votes
Room Tips
"Had a room in the 6th floor facing the swimming pools/sea, and it was quiet; second room from corner."
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"Ocean view... but the view to the lagoon is awesome too"
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"High Floors are Better"
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"Get the ocean view!"
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