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Hampton Inn & Suites San Juan

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Hampton Inn & Suites San Juan
Hampton Inn & Suites San Juan
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1,590 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn & Suites San Juan
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Showing 1,433: English reviews
Oak Lawn, Illinois
Reviewed 3 weeks ago

Small and very cozy hotel. Friendly and helpful staff. Their coffee and nightly treats are delicious. Happy hour is lively and festive. Will definitely return. Many local restaurants to choose from. Lupis and mi casita were my favorites. Great margaritas at lupis. 10 minute ride into old San Juan. Excellent location.

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7Thank alfredot295
West Hempstead, New York
Reviewed 4 weeks ago

We found the staff to be warm and welcoming. All questions were answered quickly. the room was spacious , clean and well furnished. Everything in the room worked. The breakfast room was clean. The staff was constantly tidying up and replenishing the food. The pool was clean . the poolside towels were plentiful .there was always at least 1 taxi...

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7Thank linderwh
Hamilton, Ohio
Reviewed 4 weeks ago

Service from staff was very good. Good location, with easy access to a couple beaches. Many good restaurants within an easy walk. Only real complaints, it was noisy outside by the pool when a plane flew over, and sometimes crowded during the Managers reception. Also guest beware of people calling your room phone and asking for your credit card info....

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6Thank Gary D
Hampton Inn S, Front Office Manager at Hampton Inn & Suites San Juan, responded to this review

Hola! Thank you for staying with us. I was happy to read that you like the location of the hotel, only 5 minutes walk to the beach and near several restaurants and bars. Let me assure you that the security of our guests is of utmost importance to us and we will never solicit or divulge any information to outsiders....

Southport, NC
Reviewed 4 weeks ago

Hampton Inns are always predictable which is why we like them. No surprises. Always good service, nice clean rooms and a breakfast with many choices. We especially liked the happy hour by the pool. This hotel was close to the airport which was a plus and surrounded by a variety of places to eat. Check out a diner type place...

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6Thank EndlessSummer10
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Reviewed 4 weeks ago

We booked this hotel due to the good reviews and the location to the airport. We were at the airport in no time. We could have walked across the street to the beach but ended up hanging out at the pool. the pool had a free happy hour with free drinks and snacks which was very nice. They even had...

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4Thank md9333
Pembroke Pines, Florida
Reviewed 4 weeks ago

The Hampton Inn & Suites was the best place to stay based on it's location, service, atmosphere and amenities. From the Hotel we were able to walk to the Beach, Shops and Various Places to Dine. A short and inexpensive taxi ride took us to Old San Juan and the surrounding area.

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3Thank John Vincent P
Aguadilla, Puerto Rico
Reviewed 17 January 2017 via mobile

The personnel overall make you feel comfortable. Super Close to the airport, many restaurants, markets, drugstores in case of emergencies. I feel very comfortable and relax. You have breakfast, 2 hrs of Happy Hour Monday to Saturday and you don't need to go out to eat because they also have the Guacamayos Bar and Grill by the pool. You can...

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5Thank Ricardo H
Hampton Inn S, Front Office Manager at Hampton Inn & Suites San Juan, responded to this review

Hola! Thank you for you nice review. I was happy to read that you had a comfortable and relaxing stay with us. As you mention were a located within walking distance of a variety of restaurants as well as bars and nightlife, and if you do not want to go out for lunch or dinner the Guacamayo pool grill serves...

Eastport, New York
Reviewed 17 January 2017

This Hampton Suite is very much like every other Hampton Suite in which you may have stayed in the past. Same lay-out, same breakfast,same amenities. The experience is very familiar and if you like these hotels you will not be disappointed. The locaion is excellent for access to local restaurants in Isla Verde itself, relative closeness to the Condado and...

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1Thank Pura_Vida_duo
Southport, North Carolina
Reviewed 15 January 2017

The nice thing about Hampton Inns is that they are standardized world wide and have quality as a watch word. We walked in to the foyer and all was as it should be -- welcoming staff, pleasant surroundings, and attentive front desk. Rooms were, in the same manner, clean, well appointed, and up to all levels of satisfaction. Restaurants and...

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3Thank EndlessSummerCaptain
Hampton Inn S, Front Office Manager at Hampton Inn & Suites San Juan, responded to this review

Hola! Thank you for recently staying with us. I was happy to read that you received quality service and attention from our staff during your stay. We look forward to welcoming you back in the near future. Always at your service, Bo Bramsen Front Office Manager bo.bramsen@hilton.com 787-791-8777

New York, United States
Reviewed 15 January 2017

It was a debacle from beginning to end and the staff is little to no help. Cancelled reservations, misinformation, keeping holds on your credit card after you've paid. I'm never going back when there are plenty of better hotels all around that area. I'm done!

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Thank pamelabK7642OV
Hampton Inn S, Front Office Manager at Hampton Inn & Suites San Juan, responded to this review

Hola! Please accept my apologies for the inconveniences you experienced while staying with us. I am sorry that the misunderstanding between your reservation and the reservation made by your group created this confusion. I ask that you please contact me directly at 787-791-8777 or bo.bramsen@hilton.com to assist you with these issues. Always at your service, Bo Bramsen Front Office Manager...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Breakfast included
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Breakfast included
  • Multilingual Staff
  • Self-Serve Laundry
  • Laundry Service
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Nestled in the Isla Verde area of San Juan, Puerto Rico, the Hampton Inn & Suites San Juan hotel is five minutes from Luis Munoz Marin International Airport (SJU) and steps from Isla Verde beach. The hotel is located in the vibrant Isla Verde district, near Old San Juan and numerous historic sites, restaurants, nightlife, museums and shopping. Guests at this San Juan hotel can enjoy a variety of options for water recreation. Spend a day on the beach with free beach chairs, umbrellas, towels, toys and nearby sports vendors. Jet-ski in the surf or spoil yourself with a massage by the sparkling pool. Experience vibrant Puerto Rican nightlife, including live music in the resort or try your luck in the nearby casinos. Savor international cuisine, including classics, modern Caribbean dishes and delicious burgers - voted the best in San Juan - at the swim-up Cabana Pool Bar & Grill, or dance the night away in a nearby nightclub. Feel at home in a spacious and modern guest room or suite at this San Juan hotel, all with free WiFi. After a day of sightseeing or sunbathing, relax in the pool or amidst the tropical gardens and admire the San Juan skyline at sunset. Sip free Puerto Rican coffee at breakfast and unwind every weekday with a free cocktail at the hotel's evening reception. ... more   less 

Additional Information about Hampton Inn & Suites San Juan

Address: 6530 Isla Verde Ave, Isla Verde, Carolina 00979-7171, Puerto Rico
Region: Caribbean > Puerto Rico > Carolina > Isla Verde
Price Range: €167 - €263 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn & Suites San Juan 3*
Number of rooms: 200
Reservation Options:
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Also Known As:
Hampton Inn & Suites San Juan Hotel Isla Verde
Hampton Inn And Suites San Juan
Hampton Inn Carolina
Hampton Inn San Juan
Hampton Inn & Suites San Juan Puerto Rico/Isla Verde, Carolina
Carolina Hampton Inn
Hotel Style:
#1 Family Hotel in Isla Verde
#1 Romantic Hotel in Isla Verde
#1 Business Hotel in Isla Verde
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites San Juan staff and other travellers.
51 questions
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Fairbanks, Alaska
over a year ago

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Questions? Get answers from Hampton Inn & Suites San Juan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“pool side view is nice”
 of 5 bubbles linderwh, 30 Jan 2017 | Read review
“High and away from the pool for peace and quiet.”
 of 5 bubbles EndlessSummerCaptain, 15 Jan 2017 | Read review
“Overlook the pool.”
 of 5 bubbles Foody2008, 9 Jan 2017 | Read review
“Pool view, away from the elevator.”
 of 5 bubbles 41shashia, 8 Jan 2017 | Read review
“I believe a pool side room are probably the best.”
 of 5 bubbles CamAndPhoebsDad, 31 Dec 2016 | Read review
5 of 5