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    The Ritz-Carlton, San Juan

    6961 Ave of the Governors, Isla Verde, Carolina 00979, Puerto Rico
    1 (787) 253-1700
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    24/12/2017 25/12/2017
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    Traveller (1587)
    Pool & Beach (456)
    Room & Suite (346)
    Overview
    • Excellent50%
    • Very good27%
    • Average14%
    • Poor5%
    • Terrible4%
    Travellers talk about
    “blt” (278 reviews)
    “il mulino” (237 reviews)
    “the ritz carlton” (528 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Casino
    Babysitting
    Private Balcony
    5.0 Star Hotel
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (3,263)
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    1 - 5 of 3,184 reviews

    Reviewed 3 days ago

    It's located right on the sea and close to many attractions. Also there is a casino located in the hotel. I enjoyed the food in and drinks the restaurant within the hotel. It has a great pool with access to the beach.

    Thank BMG1212
    Reviewed 1 week ago

    They were so accommodating and hospitable. It was wonderful experience. We loved hanging out in the casino and it definitely helped that we could drink for free. We felt very safe walking around outside of the hotel and exploring some places to eat. The beach...More

    Thank nsnikki
    Reviewed 3 weeks ago via mobile

    Great experience at the ritz Carlton as expected. Kind staff and service, restaurants were great, and atmosphere very relaxing. Menu was appetizing and overall had a great time. The rooms are a little outdated but very clean up

    1  Thank Luis U
    Reviewed 3 weeks ago via mobile

    My family of five enjoyed staying here in 2016. We loved the club level access and the amazing customer service. The resort is so relaxing. The lobby scene at night was fun. We also ventured out to hike El Yunque National Forest/Jungle. It was amazing....More

    Thank Nicholas M
    Reviewed 4 weeks ago

    Hotel itself is very nice....but the area around the hotel isn't so nice. Would definitely stay here again but I would plan out my trip a little better to expect the unexpected. As "APrettyLittlePark" would say, "Very Nice but very Pricey"

    1  Thank Joe M
    San Juan Marriott Resort & Stellaris Casino
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    Courtyard by Marriott Isla Verde Beach Resort
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    InterContinental San Juan
    2,720 reviews
    #6 of 13 hotels in Isla Verde
    0.7 km
     
    About
    Awards & Recognition
    GreenPartner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Casino and Gambling
    • Hot Tub
    • Tennis Court
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$404 - US$855 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Family Hotel in Isla Verde
    • #3 Business Hotel in Isla Verde
    • #3 Spa Hotel in Isla Verde
    • #5 Romantic Hotel in Isla Verde
    • #5 Luxury Hotel in Isla Verde
    • #5 On the Beach Hotel in Isla Verde
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 416
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Marriott, Hotels.com, Travelocity, Hotwire, getaroom.com, Cancelon, HotelQuickly and TripOnline SA so you can book your The Ritz-Carlton, San Juan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Puerto Rico >
    • Carolina >
    • Isla Verde
    • Also Known As
    • Ritz-Carlton San Juan Hotel Isla Verde ,
    • Ritz-Carlton San Juan Hotel, Spa And Casino ,
    • Ritz Carlton Carolina ,
    • Carolina Ritz Carlton ,
    • Ritz Carlton Puerto Rico ,
    • Ritz Carolina ,
    • The Ritz-Carlton, San Juan Puerto Rico/Isla Verde, Carolina
    Add Photo Photos
    Traveller (1587)
    Pool & Beach (456)
    Room & Suite (346)
    Dining (108)
    Hotel & Grounds (916)
    Bathroom (44)
    Family and Play Areas (5)
    Business Centre & Event Rooms (2)
    Nearby
    Nearby HotelsSee all 161 hotels in Puerto Rico
    InterContinental San Juan
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    .68 km away
     
    La Concha Renaissance San Juan Resort
    7,634 reviews
    6.60 km away
     
    Courtyard by Marriott Isla Verde Beach Resort
    2,831 reviews
    .53 km away
     
    San Juan Marriott Resort & Stellaris Casino
    6,505 reviews
    6.17 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Glamgirls123
    17 November 2017|
    AnswerShow all 7 answers
    Response from Rfoda | Reviewed this property |
    Sorry don’t know
    -1
    Votes
    wspano
    7 October 2017|
    AnswerShow all 3 answers
    Response from Pil255 | Reviewed this property |
    I don’t work for the hotel. Just visited there. Sorry
    0
    Votes
    joannacon26
    14 September 2017|
    AnswerShow all 2 answers
    Response from Mfive L | Reviewed this property |
    According to their website and some of the employees that work there that I stay in touch with everything is back to normal wet ready for guests
    0
    Votes
    Room Tips
    "Higher floors are quieter and further away from the ground floor fun"
    Read review
    "just ask for an upgrade! they are very accomodating"
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    "pool or beach view"
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    "Go for the Ocean View."
    Read review
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