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Sheraton Milan Malpensa Airport Hotel & Conference Centre

2,581 reviews
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Traveller (860)
Room & Suite (276)
Dining (50)
Overview
  • Excellent27%
  • Very good46%
  • Average17%
  • Poor6%
  • Terrible4%
Travellers talk about
“malpensa airport”(162 reviews)
“an early flight”(105 reviews)
“long walk”(56 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
4.0 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,581)Write a Review
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All reviewsmalpensa airportan early flightlong walkthe club loungeconvenient locationrental carpizzahuge hotelrooms are largepublic areaslast nightmodern hotellate arrivalexpress trainbetween flightsstayed one nightelevator
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581 - 585 of 1,581 reviews
Reviewed 17 September 2015

First of all, this is a great location if you need to stay close to the airport Malpensa (Milan downtown is 50km far away, so you can reach it by train, coach or cab - cab is very expensiv though, and there is NO flatrate...More

Thank FLuisi
Response from SheratonMalpensa, Guest Relations Manager at Sheraton Milan Malpensa Airport Hotel & Conference CentreResponded 24 September 2015

Dear Musician1959, Thank you for your review onn Trip Advisor and for having stayed at Sheraton Malpensa. We are glad that early check-in finally was honored and that you have found your room suitable. In relation to the noise reported, we will inform our housekeeping...More

Reviewed 15 September 2015

Stopover travellers at airports are generally fatigued and looking for refuge midway through their travel itinerary. To that end, the primary goal of an airport hotel should be to briskly and efficiently accommodate their paying guests and allow them to rest ASAP. Last night we...More

Thank Jonah J
Response from SheratonMalpensa, Guest Relations Manager at Sheraton Milan Malpensa Airport Hotel & Conference CentreResponded 17 September 2015

Dear Jonah J , Thank you for your feedback through Trip Advisor and for staying at Sheraton Malpensa. We may understand your great disappointment for the unhappy experience you had with the delivery of your luggage, we experienced some delay due to the all at...More

Reviewed 15 September 2015

Great location in T1 basement level just after the car rental area and opposite the entrance to the train station. Very convenient when taking an early morning flight, or when arriving late evening. Rooms are comfortable, but walk from the elevators can be a bit...More

Thank Vimana2016
Reviewed 14 September 2015 via mobile

Great hotel for the money. We enjoyed the spa and received a fantastic hit stone massage. Spa includes a pool, sauna and steam room. Room is very clean and well appointed. Bathroom is good size as well and very clean. Bar is nicely laid out...More

Thank LINCOLN S
Response from SheratonMalpensa, Guest Relations Manager at Sheraton Milan Malpensa Airport Hotel & Conference CentreResponded 16 September 2015

Dear Lincoln S, We are more than happy to read about your enthusiastic review and would like to thank you for stay at Sheraton Malpensa. We are happy when we succeed in meeting our guest expectations, that means that we are in the right direction....More

Reviewed 12 September 2015 via mobile

Business hotel, short walk from T1. Good rooms, bathrooms modern and nice powerful showers. Room service menu is limited. Don't bother booking a room with club lounge access, as the lounge is poor. Food runs out during breakfast, only one waitress trying to stock and...More

Thank Scampmeisters
Response from SheratonMalpensa, Guest Relations Manager at Sheraton Milan Malpensa Airport Hotel & Conference CentreResponded 24 September 2015

Dear Scampmeisters, We regret to learn you have not being totally satisfied regarding the Club Lounge services. When we do not reach out our guest expectation we are sorry for that; please allow us to explain that is foreseen two serving periods (breakfast and lunch/dinner),...More

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About
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Pool
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$154 - US$299 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$154 - US$299 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (860)
Room & Suite (276)
Dining (50)
Pool & Beach (6)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
leak01
5 October 2017|
AnswerShow all 6 answers
Response from gargarun | Reviewed this property |
No idea please contact the hotel
0
Votes
superspots101
15 June 2017|
AnswerShow all 11 answers
Response from GuestET | Property representative |
Dear Client, thank you for the question, the Hotel is sited inside the Terminal 1 so you just have to walk a few meters to get to the lifts to the departures. Looking forward welcoming you soon, kind regards from Sheraton... More
0
Votes
gladysbostonma
29 April 2017|
AnswerShow all 5 answers
Response from hey_funboy | Reviewed this property |
Yup i agree, tight but should be ok. You won't be hanging around the room much I'd imagine, more a sleep & wash pit stop.
0
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Room Tips
"Close to elevators unless you like to walk. Do NOT go for diplomatic suite"
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"Closer to lifts ,”Mountain View “"
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"Long hotel, so the distance from the elevators to your room may be a long walk - may want to request a room..."
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"Presidental and Junior Suites are quite comfortable with less price difference than other rooms."
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