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GreenTree Inn & Suites Pinetop

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Traveller (13)
Room & Suite (7)
Pool & Beach (1)
Overview
  • Excellent58%
  • Very good31%
  • Average8%
  • Poor1%
  • Terrible2%
Travellers talk about
“holiday inn”(8 reviews)
“front desk”(30 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star accommodation
All hotel details
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (179)
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176 results
Traveller rating
99
55
15
3
4
Traveller type
Time of year
LanguageEnglish
99
55
15
3
4
Show reviews that mention
All reviewsholiday innfront deskfreshly baked cookiesinn expressroom was cleanthe rooms were nicefree breakfastovernight staysmall townlarge indoor poolnext morningsmall refrigeratorstaff was very friendly and helpfulopened the doorski tripcheck in was easya great stay
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1 - 5 of 176 reviews
Reviewed 3 weeks ago

The hotel is undergoing a remodel, which is needed. That being said, our suite was large with a very comfortable bed - and the room was very quiet. Hot breakfast was very good. The staff was friendly and helpful. We were very pleased and will...More

Review collected in partnership with this hotel
Thank barbbends2018
Response from Leha S, General Manager at GreenTree Inn & Suites PinetopResponded 2 weeks ago

Dear Guest, Thank you for taking time to review the hotel. I am glad to hear that you were happy with your stay with us. I hope that you will come back soon for another visit and be able to see all the changes and...More

Reviewed 4 weeks ago

The room was great. I originally got a room at best western and it was so terrible there I left and came to this hotel. And I was absolutely in love with it. And I am so glad that we switched to this hotel.

Review collected in partnership with this hotel
Thank mricha592502
Response from Leha S, General Manager at GreenTree Inn & Suites PinetopResponded 3 weeks ago

Dear Guest, Thank you for your positive comments. I am so glad to hear you enjoyed your stay with us. I hope your next stay is just around the corner. Call us if there is anything we can help you with.

Reviewed 4 weeks ago

would never stay there again. they made me pay for a room I never stayed in and now will take my calls.This place is very bad people need to know before you make a mistake. I sure believe my rights were violated because of the...More

Review collected in partnership with this hotel
Thank nativedynamic
Response from Leha S, General Manager at GreenTree Inn & Suites PinetopResponded 4 weeks ago

Dear Guest, I am very disappointed to hear that you found our services to be below your standards. We would like to know more. Please email us with a phone number or email address so our owner and general manager can discuss your issues personally.

Reviewed 9 July 2018 via mobile

•We checked in late Friday night and Sunday afternoon we needed to checkout/check back in (switching from vacay to work) and requested separate receipts. Andra proceeded to argue with us denying we ever checked in Friday night (she checked us in!!) and refused to produce...More

Thank KerriW67
Response from Leha S, General Manager at GreenTree Inn & Suites PinetopResponded 4 weeks ago

Dear Guest, Thank you for taking the time to write such a detailed review. All of your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. This is very disappointing to here,...More

Reviewed 29 June 2018

The staff was very friendly and helpful. The room was clean, quiet and well equipped. The breakfast was a welcomed surprise as each day the menu would vary. Be sure to sample the freshly baked cookies at check-in!More

Review collected in partnership with this hotel
Thank Terry B
Response from Leha S, General Manager at GreenTree Inn & Suites PinetopResponded 2 July 2018

Dear Guest, Thank you for taking time to review the hotel. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to...More

View more reviews
About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Wheelchair Access
Breakfast included
Meeting Rooms
Self-Serve Laundry
Non-Smoking Hotel
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Indoor pool
Heated pool
Details
Price range
US$133 - US$191 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Pinetop-Lakeside
#4 Family Hotel in Pinetop-Lakeside
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$133 - US$191 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Pinetop-Lakeside
#4 Family Hotel in Pinetop-Lakeside
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (13)
Room & Suite (7)
Pool & Beach (1)
Questions & Answers
Ask a question
Belinda L
9 August 2018|
Answer
Response from Leha S | Property representative |
Service pets only.
0
Votes
Ron B
19 July 2016|
Answer
Response from Leha H |
We have 1 treadmill, 1 bicycle and 1 elliptical in our exercise room and also offer free gym down the road for our guests.
0
Votes
Room Tips
"Ash the front desk about how to access HBO and other cable premium stations."
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"favorite is the king, with desk and chase lounge, great for relaxing and sleep"
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"top floor in back very quiet"
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"North side second floor was quite and could not hear the highway traffic"
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