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6/8/2017 7/8/2017
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    Hotel Fenix

    Avenida Europa, 3 | S'Arenal, 07600 El Arenal, Majorca, Spain
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    6/8/2017 7/8/2017
    Traveller (59)
    Room & Suite (74)
    Pool & Beach (48)
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    Overview
    • Excellent19%
    • Very good44%
    • Average17%
    • Poor10%
    • Terrible10%
    Travellers talk about
    Internet
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Family Rooms
    Bar/Lounge
    Concierge
    Wheelchair Access
    3.0 Star Hotel
    All hotel details
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    azuLine Hotel Bahamas
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (73)
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    Time of year
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    1 - 5 of 22 reviews

    Reviewed 3 May 2017

    I was left speechless by a few things, and not in a good way per se. No fitness center, not exactly multilingual staff, was hard to communicate with staff at times the English was broken if any, its fine the first day but frustrating on...More

    Thank Donaldstew56
    Reviewed 26 April 2017

    Very clean but the noise pollution from water or waste pipes above our bed made for a real bad sleep , impossible in fact .around 1.30 i could not take the noise no more, so went to reception to change room , to be told...More

    Thank caparnus35
    Response from Jaime d, Director de Relaciones con Clientes at Hotel FenixResponded 10 May 2017

    Dear guest, thank you for your feedback. We apologize for the inconvenience the noise may cause you. Everytime we have a problem in the hotel, our staff try to fix it quickly, in this case we had to call an external Company. Receive our warmest...More

    Reviewed 7 April 2017

    Two thumbs up for Arenal in Mallorca, I have already been to Magaluf and Arenal is more low key for those who want a little more chill from their holiday. Fenix is alright, looks like an older apartment complex with a small cafeteria at the...More

    Thank Ed0rsey
    Response from Jaime d, Director de Relaciones con Clientes at Hotel FenixResponded 11 April 2017

    Dear guest, thank you for sharing your comments with us. We invite you to come to our hotel once again, as you know we are renovating all the hotel, during 2016 we refurbished all rooms and bathrooms, for this year you will find the hotel...More

    Reviewed 11 October 2016 via mobile

    A good standard of hotel, with friendly helpful staff. Rooms were very recently refurbished, and very comfortable. Downstairs area a little dated but clean, pool area was always quiet, shady up until 12.30ish. Easy five min walk to the main strip(beach).. El Arenal is a...More

    Thank montylove21
    Response from Jaime d, Director de Relaciones con Clientes at Hotel FenixResponded 20 October 2016

    Dear guest, thank you for your comments. We are glade you enjoyed our refurbished rooms that we launch in June 2016 and your stay in our hotel. Our staff is always trying to suit our guest needs. We kindly inform you that we will update...More

    Reviewed 28 September 2016 via mobile

    Nice and clean room. Wonderfull staff. Did ask to keep the room for two hours more after 12 (check out time) but it was not possible. Anyway we stayed in swiming pool and had shower there. What i didn't like to see was this old...More

    Thank Mário C
    Response from Jaime d, Director General at Hotel FenixResponded 6 October 2016

    Dear Mário, We are sorry that we were not possible to offer a room for a late check out because the hotel was fully booked. We consider totally normal that our guests have been using hotel towels to have a shower in the swimming pool...More

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    whala!beach
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    Hotel Mix Alea
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    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Bar/Lounge
    • Hotel Amenities
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$91 - US$212 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 60
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Orbitz, Travelocity, Hotwire, TripOnline SA, Cheap Tickets, HRS, Cancelon, Priceline, HotelQuickly and Evoline ltd so you can book your Hotel Fenix reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Spain >
    • Balearic Islands >
    • Majorca >
    • El Arenal
    • Also Known As
    • Hotel Fenix Majorca/El Arenal
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    Traveller (59)
    Room & Suite (74)
    Pool & Beach (48)
    Dining (35)
    Hotel & Grounds (93)
    Family and Play Areas (7)
    Business Centre & Event Rooms (6)
    Bathroom (4)
    Nearby
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    Ask a question
    Questions & Answers
    anupdd
    7 September 2016|
    Answer Show all 2 answers
    Response from rhydtalog | Reviewed this property |
    No its a hotel you may want self catering
    1
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    Room Tips
    "Rooms at the side and rear are away from main road."
    Read review
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