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Mercure Hotel Frankfurt Eschborn Ost

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Mercure Hotel Frankfurt Eschborn Ost
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244 Reviews from our TripAdvisor Community

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Showing 100: English reviews
Ringwood, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

Room on 6th floor was nice, complete with coffee machine, but WiFi was terrible. Two other colleagues were staying in hotel in different rooms, and we all had to use mobile tethering to work. Now about the ironing board ... When I asked if I could have an iron, I was told it was not allowed for guests to have... More 

Helpful?
Thank Ben D
Berlin, Germany
Level Contributor
213 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 4 weeks ago

This hotel has everything you would expect at this price - and nothing more. It is in every sense of the word non spectacular. Check in was a bit slow. There is no iron in the room. The room was comparatively large. The yellowed plastic bath tub and shower is kind of a downer. In order to get to the... More 

Helpful?
Thank kr0elle
ESCH0491, Leiter Gästebetreuung at Mercure Hotel Frankfurt Eschborn Ost, responded to this review

Dear Kr0elle, Thank you for taking the time to tell us about your experience during your stay in our Mercure Hotel. We are very sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More 

Sibiu, Romania
Level Contributor
3 reviews
Reviewed 23 October 2016

The hotel staff were friendly and nice, also the food was good. I had a short and enjoyable stay there.

Helpful?
Thank horatiucipariu
TheMGMT, General Manager at Mercure Hotel Frankfurt Eschborn Ost, responded to this review

Thank you very much for your review, horatiucipariu. Please return again soon to the Mercure Hotel Frankfurt Eschborn Ost. Sincerely More 

Timisoara, Romania
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 October 2016

Stuff from reception is very helpful. The most I liked was the door between room entrance - toilet and sleeping room. Like this it is really phonic isolated. It was a little bit cold in the room and you can heat just by common air conditioning. Breakfast costs 17 EUR. I had the same breakfast conditions in Regensburg with 7... More 

Helpful?
Thank piroskap80
ESCH0491, Leiter Gästebetreuung at Mercure Hotel Frankfurt Eschborn Ost, responded to this review

Dear Piroskap80, thank you very much for your comments regarding your stay in our Mercure Hotel. It is always a pleasure to receive positive feedback. Your opinion is very important for us and help us to continue improving our service range and make your stay even more pleasant and comfortable in the future. Thank you again for sharing your experience... More 

1 review
Reviewed 9 October 2016 via mobile

Nice hotel, great staff, lovely food. Marked down because no double beds in any of the smoking rooms and not enough smoking rooms available. They also advertise an all-you-can-eat BBQ in the summer, but I've never seen it actually offered, even when the pool area is full of guests, so there would be enough people. I was told that the... More 

Helpful?
Thank Owen H
ESCH0491, Leiter Gästebetreuung at Mercure Hotel Frankfurt Eschborn Ost, responded to this review

Dear Owen, thank you very much for your comments regarding your stay in our Mercure Hotel. It is always a pleasure to receive positive feedback. Your opinion is very important for us and will help us to continue improving our service range and make your stay even more pleasant and comfortable in the future. In the past the demand for... More 

Level Contributor
7 reviews
Reviewed 11 September 2016

Very nice hotel. Clean and spacious rooms, friendly staff. Breakfest was very good, but the same every day, which is quite boring during a week stay. I would also appreciate more desserts for breakfest. What was really great is a terrace and swimmingpool.

Helpful?
Thank Hanka D
ESCH0491, Leiter Gästebetreuung at Mercure Hotel Frankfurt Eschborn Ost, responded to this review

Dear Hanka, thank you so much for your great review. It is always a pleasure to receive positive feedback. We will share your comments with our team. We will be very glad to welcome you again in our Mercure hotel. Kind Regards Your Mercure Hotel Frankfurt Eschborn Ost More 

Rush, Ireland
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 August 2016 via mobile

Can not fault for business travel, clean spacious rooms bedrooms, Wi-Fi was sufficient for browsing and sipping home. Breakfast was busy though again sufficient choice cereal, hot & cold plus pastries. Bar staff very freindly.

Helpful?
Thank Rushiejock
ESCH0491, Leiter Gästebetreuung at Mercure Hotel Frankfurt Eschborn Ost, responded to this review

Dear Rushiejock, thank you very much for your 4 star rating. It is always a pleasure to receive positive feedback. We will be very glad to welcome you again in our Hotel. Kind regards Your Mercure Hotel Frankfurt Eschborn Ost More 

2 reviews
Reviewed 24 August 2016 via mobile

The rooms are nice, clean and comfortable, the breakfast is quite good and they have good coffee, but the wireless connection in the room is very poor. So if you need a fast internet connection for business or for your private staff, this is not the best choice.

Helpful?
Thank Tímár Z
ESCH0491, Leiter Gästebetreuung at Mercure Hotel Frankfurt Eschborn Ost, responded to this review

Dear Guest, thank you very much for your comments regarding your stay in our Mercure hotel. It is always a pleasure to receive positive feedback. Your opinion will help us to continue improving our service range and make your stay even more pleasant and comfortable in the future. We will share your comment regarding the Wifi with our partner M3... More 

Copenhagen, Denmark
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 11 August 2016

We stayed for a day while en-route home from vacation. Very conveniently located close to the motorway, friendly staff. Family room (2 adults, 2 kids aged 6 & 10) suited us fine and the rate was competitive. Area seemed boring, however there seemed to be a running track at the end of the street.

Helpful?
Thank DKmum
TheMGMT, General Manager at Mercure Hotel Frankfurt Eschborn Ost, responded to this review

Thank you for your review, DKmum. We're glad that you enjoyed your stay with us. However, your overall rating surprised us. Sincerely More 

A TripAdvisor Member
Reviewed 3 August 2016

We enjoyed the hotel, the location, the swimming-pool and the breakfast. The wi-fi didn't work at all in the bedroom (we were supposed to have "premium" access...). Front-desk was always empty, had to wait for staff to get out of their office : not really helpful in the end. Seemed surprised when we asked for towels for the pool, we... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank A TripAdvisor Member
ESCH0491, Leiter Gästebetreuung at Mercure Hotel Frankfurt Eschborn Ost, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Hotel Frankfurt Eschborn Ost. We are very sorry that your experience did not meet your expectations, please allow us to express our sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More 

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Pool
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Mercure Hotel Frankfurt Eschborn Ost has 224 rooms with free WIFI and a view of the Frankfurt skyline. The spacious meeting area at our hotel comprises 11 rooms and is ideal for events for up to 220 people. If traveling by train, upon arrival at Frankfurt's main train station take the S-Bahn, and our shuttle will collect you from the S-Bahn station (Mon-Fri). The hotel is 8.1 miles (13 km) from Frankfurt Airport and 984 yards (900 m) from the exits of the A5 and A66 highways. ... more   less 

Additional Information about Mercure Hotel Frankfurt Eschborn Ost

Address: Helfmann-Park 6, 65760 Eschborn, Hesse, Germany
Region: Germany > Hesse > Eschborn
Price Range: €74 - €144 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Frankfurt Eschborn Ost 4*
Number of rooms: 224
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Questions & Answers

Questions? Get answers from Mercure Hotel Frankfurt Eschborn Ost staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“6th floor is good.”
 of 5 bubbles bendS347QF, 14 Nov 2016 | Read review
“Rooms on the southern side (even numbers) provide a great view onto the skyline of Frankfurt, might however be a bit more noisy.”
 of 5 bubbles kr0elle, 31 Oct 2016 | Read review
“I prefer rooms from the last floor (6).”
 of 5 bubbles piroskap80, 18 Oct 2016 | Read review
“Take high, parkview”
 of 5 bubbles Expatriateview, 28 May 2016 | Read review
“The hotel includes both smoking and non-smoking rooms. The reservation may be made according to your choice.”
 of 5 bubbles BeyzaH, 23 Dec 2015 | Read review
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