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Mercure Cergy Pontoise Centre

Booking.comUS$71*
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#3 of 11 Hotels in Cergy
GreenLeadersBronze level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$84*
US$71*
US$75*
US$84*
US$71*
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Mercure Cergy Pontoise Centre
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127 Reviews from our TripAdvisor Community

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Showing 44: English reviews
Barcelona, Spain
Reviewed 11 February 2015 via mobile

I seems to go back only because it is in front of the company I work for. Rooms need refurbish. The carpet is disgusting. Why hotel do not just use wood or marble? Overly price not sure for what.. the rooms are noisy and small

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Helpful?
Thank Torino74
karine P, Responsable réception at Mercure Cergy Pontoise Centre, responded to this review

Dear guest, thank you for your stay in our hotel and for your feedback. We deeply regret that you are not satisfied by your stay. We finished refurbishment work 1 year ago and it is mostly appreciated by our guests. For your next stay, do not hesitate to book a superior room to have more space. Best regards. Marcelin, Reception...

San Francisco Bay Area
Reviewed 9 February 2015

We've stayed at this hotel a few times in years past and were happy stay again. The staff is wonderful, and the rooms are clean. Our room was small but ample; it fit the bed, the luggage, and then some. The bed was a bit hard for my liking, but it did have four non-feather pillows. Each side of the...

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Helpful?
Thank RoadWrangler
karine P, Directeur général at Mercure Cergy Pontoise Centre, responded to this review

Hello, Thank you for taking the time to share your review on Trip Advisor. We are delighted that you had a pleasant stay in our hotel that you describe perfectly. Our hotel has been completely renovated. Our rooms are now equipped to provide comfort ensuring the best of stays. We would like to thank you for your compliments on our...

London UK
Reviewed 22 January 2015

Stayed for a night and it was fine but not outstanding. There is no restaurant in site and only a Chinese (which the reception told me to avoid!) and McDonalds in the locality. A short drive or around 10 minute walk and there is a decent Buffalo Grill steakhouse. Room clean enough and bed quite comfortable, bathroom functional. The breakfast...

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Helpful?
Thank Happytiler
karine P, Directeur général at Mercure Cergy Pontoise Centre, responded to this review
Google Translation

Bonjour, Nous vous remercions d’avoir pris le temps de partager votre avis sur Trip Advisor. Notre hôtel a été complètement...

Newcastle upon Tyne, United Kingdom
Reviewed 6 January 2015 via mobile

Stayed here as part of a NYE coach trip to Disneyland Paris. Check-in was a little disorganised as we arrived late at night and there was only one member of staff manning the reception and bar! However he was lovely and did his best. Would have been better perhaps if we were pre-checked in with keys ready. The room was...

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Helpful?
Thank CharlieLMc
karine P, Directeur général at Mercure Cergy Pontoise Centre, responded to this review
Google Translation

Bonjour, Nous vous remercions d’avoir pris le temps de partager cet avis sur Trip Advisor. L’Hôtel a été rénové dans...

Keighley, United Kingdom
Reviewed 5 September 2014

My wife and I styaed here when we wen to Paris for the final day of the 2014 tour. It was a bit far out but at least it was clean. The problem was trying to get a drink on return to the hotel, It appeared to be the barmans first attempt at serving drinks. Breakfast appeared at first to...

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2Thank Ian H H
karine P, Directeur général at Mercure Cergy Pontoise Centre, responded to this review
Google Translation

Bonjour, Nous vous remercions d’avoir pris le temps de partager cet avis sur Trip Advisor. L’hôtel est effectivement un peu...

Breda, The Netherlands
Reviewed 7 August 2014

The hotel is comfortably updated recently. The interior decoration is in style. Of course this is a matter of taste. The rooms are nice, well equipped, Wi-Fi everywhere, bar and hot water kettle available. Good beds! the hotel is clean. the hotel is quiet even when many people are there: well sound isolated. Staff is very nice, helpful and efficient...

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Helpful?
Thank Paul S
karine P, Directeur général at Mercure Cergy Pontoise Centre, responded to this review
Google Translation

Bonjour, Nous vous remercions d’avoir pris le temps de partager votre avis sur Trip Advisor. Comme vous l’avez si bien...

Wokingham
Reviewed 14 July 2014

Hotel looked like it had a recent refurb. I was put in a Superior Room which was a nice surprise. Loads of space, nice decor and free soft drinks from the Minibar as well as a Nespresso machine with coffee pods. The TV was huge and there were a couple of sofas too. The bathroom was a decent size with...

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Helpful?
Thank rhart75
karine P, Directeur général at Mercure Cergy Pontoise Centre, responded to this review
Google Translation

Bonjour, Nous vous remercions d’avoir posté votre commentaire sur TripAdvisor. Nous sommes ravis que la nouvelle décoration de notre hôtel...

Surrey, UK
Reviewed 17 April 2014

Stayed here one night and was pleasantly surprised. The hotel has recently been fully refurbished so the photos on Trip Advisor do not accurately reflect what it looks like now. The bedrooms and reception areas are all now very modern and fresh. My room was really lovely, with a big comfortable king size bed. There was plenty of space in...

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Helpful?
Thank geharvey
Stéphanie B, Directeur général at Mercure Cergy Pontoise Centre, responded to this review

Thank you for taking the time to share your review on Trip Advisor. As you aptly described, our hotel has been completely renovated. Our rooms are now equipped to provide comfort ensuring the best of holidays. Breakfast has been completely redesigned. While do not have restaurant dining facilities, we do offer a selection of room-service meals; if you prefer our...

Barcelona, Spain
Reviewed 21 February 2014

To be in the middle of nowhere I found it expensive. The room are relativly nice and large. It is also good if you work in the nearby business park. I found it to be noisy as rain was dropping on the roof and making terrible noise...but the bed is confortable and toilets are clean. I think that the price...

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Helpful?
Thank Torino74
London, United Kingdom
Reviewed 9 October 2013

I had a good stay here. Very comfortable bed, free and good quality wi-fi access were a plus. On the downside, the bathroom was tiny and there is no door to the shower, so water inevitably spills out everywhere after use. I would not mind staying here again.

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Helpful?
Thank LimaDelta7

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
In the center of the new town Cergy Pontoise. It offers a special welcome in warm surroundings. 56 Elegantly furnished cosy and quiet air-conditioned rooms (private bathrooms with separate toilets). Bar. Meeting facilities. ... more   less 

Additional Information about Mercure Cergy Pontoise Centre

Address: 3 Place des Chenes | Emeraude, 95000 Cergy, Cergy-Pontoise, France
Region: France > Ile-de-France > Val-d'Oise > Cergy-Pontoise > Cergy
Price Range: €69 - €132 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Cergy Pontoise Centre 4*
Number of rooms: 56
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Questions & Answers

Questions? Get answers from Mercure Cergy Pontoise Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms on the top floor have open-air terrace”
pdu019, 5 Aug 2016 | Read review
“Ask for a Superior room.”
rhart75, 14 Jul 2014 | Read review
“Apparently the 5th floor houses a very large 'penthouse' style room with a large balcony!!!”
juliestrongbow, 27 Jul 2013 | Read review
“Our room was 312 and it was fine.”
Whitstable1, 31 May 2013 | Read review
“Try to avoid lift area as can be a little noisy”
Tourman2, 13 Apr 2012 | Read review
5 of 5
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US$71* /night
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Prices are for 1 room, 2 adults
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