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Torquay Holiday Park

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Torquay Holiday Park
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155 Reviews from our TripAdvisor Community

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Showing 152: English reviews
Reviewed 3 days ago NEW

We spent a night at this park whilst travelling back home from holidays in South Australia. We stayed in a cabin which was very modern, well equipped and clean. It was only a short stroll to the shops and beach. I would definitely stay there again.

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Helpful?
Thank David B
Torquay06, Guest Relations Manager at Torquay Holiday Park, responded to this review

Good morning David B and we are pleased to read your lovely review. Thanks for taking the time to let us know your thoughts and we hope you return here one day, but for longer so you can truly experience all we have here. Have a lovely day.

Reviewed 2 weeks ago

We were a family of 16; our first holiday away together and we were so happy and relieved we chose this place to stay in! We were treated with nothing but respect and kindness. The staff are fabulous! The facilities are CLEAN. We were thankfully told about linen etc upon booking so arrived equipped :-) Thank you so much for...

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Thank Suz's P
Torquay06, Guest Relations Manager at Torquay Holiday Park, responded to this review

We are absolutely thrilled with your lovely comments! Thank you so much, not just for writing this about our park, but for choosing to bring your family of 16 here for your first holiday away together. We will make sure our entire team are made aware of your lovely comments and we hope your family holiday here is the first...

Reviewed 13 December 2016 via mobile

Amazing spot, we got a spot very close to the beach and it was very nice, just to sleep with the sound of the waves and walk 1 minute to the surf beach. The common areas and bathrooms were very clean. The place is well located. As many shops and restaurants are nearby and bells beach is a walkable distance...

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Helpful?
Thank Ana B
Torquay06, Guest Relations Manager at Torquay Holiday Park, responded to this review

Hello Ana B. Isn't sleeping to the sound of waves on the shore amazing? We are so pleased you enjoyed your time here and we hope to welcome you back one day soon.

alexandra headland
Reviewed 11 December 2016

Booked a cabin for 3 people being a 2 bedroom cabin. Arrived to find they only provide sheets for 1 bedroom (namely the main bedroom) and no sheets, pillows or blankets for the 2nd bedroom. Given it was cold, we also needed blankets and only had the option of hiring them or buying them. This is disappointing given we travelled...

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2Thank sunshinecoastgirl
Torquay06, Guest Relations Manager at Torquay Holiday Park, responded to this review

We are very sorry that your recent stay did not meet your expectations, and as we are always looking for ways to improve upon our park and services, please be assured we will take your comments into consideration. During your stay, we hope that you were able to get out and about in Torquay exploring everything that our amazing region...

Reviewed 10 December 2016 via mobile

We stayed in a 2 bedroom cabin with our teenage boys. The cabin was lovely and clean and the beds very comfortable. The kids liked the games room & jumping pillows. The weather was a bit cool for a swim in the pool for us but the pool was heated to a good temperature and others swam while we were...

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Helpful?
Thank Madryn K
Torquay06, Guest Relations Manager at Torquay Holiday Park, responded to this review

Thank you so much for awarding our holiday park top marks here on TripAdvisor. It's very pleasing for our entire team to read your feedback which will put big smiles on all our faces here. We are glad you and your children enjoyed every aspect of your stay and we hope to have the pleasure of your company again in...

Reviewed 9 December 2016

If you have a 20ft van give this park a miss if you can we only stayed 1 night ( were going to extend ) but van was placed badly due to location on site so decided to move on. Getting out was very very tight. Amenities were clean and the park well located.

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1Thank warren b
Torquay06, Guest Relations Manager at Torquay Holiday Park, responded to this review

Hello Warren B and thanks for letting us know about your recent overnight stay here. We are sorry that you weren’t happy with the site you were placed on and we wished that we had another site more suitable for you. If you do happen to be in beautiful Torquay again please don’t hesitate to contact us ahead of time...

Melbourne, Australia
Reviewed 9 December 2016 via mobile

Plenty for the kids, nicely run , clean. We had a basic cabin..parking good. Is a drive to the beach, no views, but this is all we needed, we always drive to beach because of all our boards wetsuits etc 2 min walk to surf shops, ice cream shop next door :) Torquay itself is lovely 2 terrific beaches ,...

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Thank Crocosaurus04
Torquay06, Guest Relations Manager at Torquay Holiday Park, responded to this review

Thank you for taking the time to share a review of your experience at our park. We take a lot of pride in our park and are pleased you found our facilities, accommodation, cleanliness and location to your liking. We agree about Fishos in Torquay - their seafood is amazing!

Reviewed 8 December 2016 via mobile

Absolutely terrible.. book and paid for six people but cutlery only accommodated 4.. had to eat in shifts. Two tiny pots and a dirty old bent frying pan which left a dreadful taste and had to throw dinner out after finally cooking bits at a time. Bed was as hard as a rock and could not bear to sleep on...

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1Thank Diane777777
Torquay06, Guest Relations Manager at Torquay Holiday Park, responded to this review

We are most disappointed to read your review as we strive to maintain highest standards. As with most parks, we have a development plan in place and we appreciate your comments as it gives us the opportunity to prioritise future upgrades. Thanks for your feedback and the chance to improve our facilities as best we can.

Reviewed 6 December 2016 via mobile

We camped here for two nights. Less than a block walk to surf shops, and close to coffee club and coles. The staff at reception were very helpful. The price was cheap, kitchen area is amazing!!!!! Super clean bathrooms and plenty of space for kiddies to run around - not that we have any lol

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Thank Aimee H
Torquay06, Guest Relations Manager at Torquay Holiday Park, responded to this review

Hi Aimee and we are thrilled you enjoyed your recent camping stay here and thanks for pointing out our Camp Kitchen is amazing and our prices affordable. We hope to see you back one day next time you're passing through the area.

Ballarat, Australia
Reviewed 4 December 2016 via mobile

So much for the children to do at this park some activities are mini golf, jumping pillow, games room and a swimming pool with spa. Our cabin was very comfortable and it had everything you would need in it. The customer service is great and everyone is very polite.

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Helpful?
Thank leejay83
Torquay06, Guest Relations Manager at Torquay Holiday Park, responded to this review

Hello! Thank you for taking the time to let us know about your recent stay here and we are pleased you liked everything about your stay. As you pointed out, Torquay Holiday Park is great for families and we have many returning each year for their annual holiday. We hope you return too!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
Room types
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Torquay Holiday Park is the perfect place to just sit back and relax, or to use as a base to explore all that Torquay and the Surf Coast Region has to offer. With clean amenities, shady Powered Caravan and Tent Sites, and a wide range of Park Cabin & Unit Accommodation, Torquay Holiday Park can provide a holiday experience to suit your budget. ... more   less 

Additional Information about Torquay Holiday Park

Address: 55 Surf Coast Hwy, Torquay, Victoria 3228, Australia
Region: Australia > Victoria > Torquay
Price Range: €73 - €156 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Torquay Holiday Park 2*
Number of rooms: 52
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Torquay Holiday Park staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book the larger style cabin and bring your own linen.”
 of 5 bubbles sunshinecoastgirl, 11 Dec 2016 | Read review
“Pick two bedroom cabin -- it is big enough for a family of 5”
 of 5 bubbles 482vitaliyu, 24 Nov 2016 | Read review
“Tell the people who answer the phone exactly what you want. It's helps them understand and plan the best for you.”
 of 5 bubbles booperau, 2 Jul 2016 | Read review
“Cabins near road but quiet.”
 of 5 bubbles Sdickeson, 25 Apr 2016 | Read review
“Very clean, quite, many thinks to do...”
 of 5 bubbles AuraEnache, 28 Feb 2016 | Read review
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