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Fairmont Resort Blue Mountains - MGallery Collection

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#1 of 2 Hotels in Leura
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Fairmont Resort Blue Mountains - MGallery Collection
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2,337 Reviews from our TripAdvisor Community

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There are newer reviews for Fairmont Resort Blue Mountains - MGallery Collection
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Showing 2,306: English reviews
Reviewed 1 week ago via mobile

We stayed there for a night while visiting the Blue Mountains. The hotel was big. Decor was a bit dated. Cleanliness was ok. Service: not too impressive. Reception staffs were polite but not friendly. We asked them twice to send up 2 small plates so we could have our packed snacks in the rooms. They said ok but they didn't...

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Helpful?
Thank SleekVoyageur
Scott O, General Manager at Fairmont Resort Blue Mountains - MGallery Collection, responded to this review

Dear SleekVoyageur Thank you for taking the time to provide feedback on your recent overnight stay with us here in the beautiful Blue Mountains. I am pleased you enjoyed our fabulous location, however apologise that your overall expectations were not met - certainly far from our want or our intention. I was particularly concerned regarding your comments on our staff...

Peterborough, United Kingdom
Reviewed 2 weeks ago

Really enjoyed our stay at the Fairmont. Large hotel with a number of amenities and the views from all around the resort are beautiful of the Blue Mountains. Price was reasonable, room was clean, spacious and well equipped and the restaurant that night was really good too (so was the wine). We used the pool and hot tub area, both...

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Helpful?
Thank debbiewood
Scott O, General Manager at Fairmont Resort Blue Mountains - MGallery Collection, responded to this review

Dear debbiewood We truly appreciate you taking the time to post a review following your recent stay with us, the whole team here love hearing from our valued guests. We are so pleased you really enjoyed your stay with us here including the huge number of activities and facilities available to suit all of our guests. We love that you...

Grantham, United Kingdom
Reviewed 2 weeks ago

Excellent Hotel fully equipped with Indoor and outdoor Pool, Golf Course, Gym ,Childs play area. The Breakfast and Dining Rooms have the most amazing view across the Blue Mountains , Food in both excellent and service was Attentive with good service skills and social skills. Concierge very helpful.

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Helpful?
Thank Roger B
Scott O, General Manager at Fairmont Resort Blue Mountains - MGallery Collection, responded to this review

Dear Roger B Thank you for your lovely review following your recent stay with us. I truly appreciate your comments on our attentive and excellent service levels as this is an absolute key focus with us here at the Fairmont. Our staff truly love what they do and want to ensure our guests feel warmly welcomed from the moment of...

Forbes, Australia
Reviewed 2 weeks ago

WE enjoyed our stay at the Fairmont Resort. Lovely room with view of lake and gardens WE enjoyed eating at the Restaurant for our evening meal. Breakfast was enjoyed with view over valley. A very pleasant stay.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Dorothy W
Scott O, General Manager at Fairmont Resort Blue Mountains - MGallery Collection, responded to this review

Dear Dorothy W Thank you for taking the time to comment on your recent stay with us in the beautiful Blue Mountains. I am so pleased you enjoyed very aspect of your stay from your accommodation with a beautiful view, the lovely gardens and lakes to the dining experiences for both breakfast and dinner. We hope to welcome you back...

Canberra, Australia
Reviewed 2 weeks ago

We enjoyed two nights at Fairmont Leura. The staff were very cooperative and cheerful. The gardens and facilities are excellent. Highly recommend this hotel for family holidays. Lots for the kids to do but big enough for others to enjoy a visit.

Review collected in partnership with Accorhotels.com
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Thank DougWell5
Scott O, General Manager at Fairmont Resort Blue Mountains - MGallery Collection, responded to this review

Dear DougWell5 Thank you for taking the time to post review following your recent two night stay with us. I am so pleased you had a thoroughly enjoyable time here with us in the stunning Blue Mountains including the extensive gardens (so beautiful this time of year with all the changing colours!) and the number of onsite facilities available allowing...

Sydney, Australia
Reviewed 2 weeks ago

What an oweful experience to stay. Checking was warm welcomed. Concierge staff was charming and friendly. However, on Sunday around midnight, we called the front desk for an urgent help since there was a huge black huntsman spider crolling on our bed and my wife was almost fainted. Front desk came up and I asked to change our room immediately....

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Helpful?
Thank DJAllJoy
Scott O, General Manager at Fairmont Resort Blue Mountains - MGallery Collection, responded to this review

Dear DJAllJoy Thank you for taking the time to provide feedback on your recent stay with us. I am pleased you enjoyed our service from our Front Office team at check in and also the warm and personalised service from our concierge team. I apologise sincerely that you felt this was not carried through on Sunday night - we appreciate...

Perth, Australia
Reviewed 2 weeks ago via mobile

Resort is set in a stunning location. Love the massive lobby when you walk in. Rooms are well equipped and large enough for a family of 4 for a couple of nights. Kids eat free in the buffet which is a bonus. They also have lots of activities on site as well as a kids centre (charged). Great base for...

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Helpful?
Thank Lisa C
Scott O, General Manager at Fairmont Resort Blue Mountains - MGallery Collection, responded to this review

Thank you for your review following your recent stay with us. I am so pleased you loved our idyllic setting nestled high into the mountains overlooking Jamison Valley - we agree, the perfect base for exploring the stunning Blue Mountains! I am so pleased you enjoyed the extensive onsite facilities available for all members of the family and we look...

Reviewed 2 weeks ago

Finally a hotel where the kids are happy. There are so many things to do that they are happy and not crying that they are bored and need something new! Start in the amusement arcade, then have a swim, then run in the mirror maze, then the outdoor hedge maze, then kids ten pin bowling, then kids train around the...

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Thank Peter R
Scott O, General Manager at Fairmont Resort Blue Mountains - MGallery Collection, responded to this review

Dear Peter R Thank you for providing feedback on your recent family stay with us here in the beautiful Blue Mountains. I am so pleased you all enjoyed your special family time away together - and took advantage of all of the facilities available right here at the resort. You will pleased to know we are only continuing to add...

West Wales
Reviewed 3 weeks ago

I very much enjoyed our stay in this large hotel. The room was clean and comfortable. I really enjoyed the yoga class at 8 a.m. on Saturday morning - I think the cost was 10 AUD. There were lots of different activities available, suitable for children and adults.

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Helpful?
Thank bargainhunter_9
Scott O, General Manager at Fairmont Resort Blue Mountains - MGallery Collection, responded to this review

Dear bargainhunter_9 We love hearing feedback from our guests and appreciate you taking the time to post a review following your one night stay with us. I'm so pleased you thoroughly enjoyed your one night break and especially the yoga classes provided at the Resort. This is a recent addition in line with our wellness concept here at the Resort...

Melbourne, Australia
Reviewed 3 weeks ago via mobile

I have stayed at this hotel a number of times and love it's ideal location and it's views of the surrounding mountains. (Try to get a room with a view above the trees to see the mountains) Go upmarket and enjoy the spacious rooms with a view and or a balcony. It's worth it to enjoy the ambience and the...

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Helpful?
Thank Ivan V
Scott O, General Manager at Fairmont Resort Blue Mountains - MGallery Collection, responded to this review

Dear Ivan V Thank you for providing feedback on your most recent stay with us here and most importantly thank you for your ongoing loyalty to the Fairmont Resort! I am so pleased you have noticed and improved of the ongoing rejuvenation of the Fairmont resort to restore her to her former glory - and well beyond. It is so...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Internet
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Golf course
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Laundry Service
  • Conference Facilities
  • Dry Cleaning
  • Babysitting
Official Description (provided by the hotel)
Featuring 222 rooms, the Fairmont Resort Blue Mountains is the perfect place for a romantic escape, a get together with a group of friends, family retreat, golf enthusiast, business retreat or conference. The Fairmont Resort is currently undergoing a transformation as part of its entry into Accor's MGallery collection of Unique Upscale hotels. The Fairmont Resort has awe inspiring views over the beautiful Jamison Valley & adjoining Leura Golf Course and an extensive array of leisure facilities including five stunning dining options, indoor heated lap pool and spa, outdoor pool, tennis courts, gymnasium, indoor cinema, amazing indoor kids playgrounds, bowling alley, billiards room, library and endless nature walks in World Heritage National Parks. ... more   less 

Additional Information about Fairmont Resort Blue Mountains - MGallery Collection

Address: 1 Sublime Point Rd, Leura, New South Wales 2780, Australia (Formerly Peppers Fairmont)
Region: Australia > New South Wales > Blue Mountains > Leura
Price Range: €133 - €256 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fairmont Resort Blue Mountains - MGallery Collection 4*
Number of rooms: 222
Reservation Options:
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Also Known As:
Fairmont Hotel Leura
Fairmont Hotel York
Fairmont Leura
Leura Fairmont
Fairmont Resort Blue Mountains - MGallery Collection Leura, Australia
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont Resort Blue Mountains - MGallery Collection staff and other travellers.
8 questions
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'Sydney, Australia
Newcastle, Australia
Glenbrook, Australia
3 months ago
Sydney, Australia
4 months ago

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Questions? Get answers from Fairmont Resort Blue Mountains - MGallery Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“definitely higher floor away from pool area with view if possible”
HobartianExplorers, 18 Apr 2017 | Read review
“Get a view of the Mountains”
RogerB317, 13 Apr 2017 | Read review
“Most rooms seem to have nice bush views. Best mountain views from the lounge!”
Z4691WVpeterr, 7 Apr 2017 | Read review
“Train rides for kids on weekends 9am and 4pm”
MatthewB520, 2 Apr 2017 | Read review
“Be carefull that you don't pay for a valley view room. You can request it, pay for it but its first in best dressed when you get there.”
R5787AAtomg, 2 Apr 2017 | Read review
5 of 5