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Fairmont Resort Blue Mountains - MGallery Collection

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Fairmont Resort Blue Mountains - MGallery Collection
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2,182 Reviews from our TripAdvisor Community

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Showing 2,157: English reviews
Sydney, Australia
Reviewed 4 days ago NEW

We had a great time, The staff are wonderful, the resort is beautiful with so much space and land. My daughter loved the ducks and the horses on the property. We had breakfast 3 times and we enjoyed the large variety each morning and the gorgeous mountains view from the restaurant. Nothing is too much trouble.

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Helpful?
Thank fazza82
Greater Sydney, Australia
Reviewed 5 days ago NEW

Went there for our wedding anniversary. We were upgraded to a really beautiful room with a magnificent view. Maybe an average score is a little severe, given its recent past under Chinese management & ownership, when it was literally driven into the ground almost to a point of no return. Its resurgence has been remarkable, nevertheless, it must be compared...

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Thank Simmy2016
Scott O, General Manager at Fairmont Resort Blue Mountains - MGallery Collection, responded to this review

Dear Simmy2016 Congratulations once again on your recent wedding anniversary and thank you for choosing to celebrate it with us. I am so pleased you enjoyed your upgraded accommodation and gorgeous view. We are also pleased you have noticed, and approve of, the improvements currently being carried out as part of our well-considered, thorough rejuvenation programme aimed to restore the...

Sydney, Australia
Reviewed 6 days ago NEW

I went through the official hotel website and booked a superior room with two queen beds for two nights. The accommodation write-up on the official hotel website states: “Superior Rooms are on the higher floors offering great style and space for relaxation together with stunning views. Rooms feature a contemporary ensuite and views of either the lake, golf course, pool...

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1Thank EvelynSydney
Sydney
Reviewed 1 week ago

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Thank Sheila A
Scott O, General Manager at Fairmont Resort Blue Mountains - MGallery Collection, responded to this review

Swinford, Ireland
Reviewed 1 week ago via mobile

Fabulous resort. Very friendly staff. Stunning pool - indoor and outdoor, well equipped gym, yoga classes with a view, fabulous food. Rooms very clean & well kept. Quirky shop on site . We had an amazing stay, worth the money would definitely return & recommend.

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Thank pmbrowne
Scott O, General Manager at Fairmont Resort Blue Mountains - MGallery Collection, responded to this review

Dear pmbrowne Congratulations! Thank you for choosing to celebrate your honeymoon here with us in the spectacular and romantic Blue Mountains. I am so pleased to read that we played a part in making this special time so enjoyable for you both and have shared your kind comments with the team, thank you, it means a lot to them. We...

Manly
Reviewed 1 week ago

We were aware under previous management this hotel had not fared well. However, now an Accor hotel, we decided to "give it a go". We had a wonderful stay - very spacious room with very comfortable bed, plus lounge and nice reading chair with footstool. Our bathroom was very clean and modern so, I presume, our room (342) was one...

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Thank 400carolyn
Scott O, General Manager at Fairmont Resort Blue Mountains - MGallery Collection, responded to this review

Dear 400carolyn Thank you so much for taking the time to write a review following your recent stay with us. Yes, you are correct under new ownership and management, the Resort is undergoing a comprehensive rejuvenation programme to restore her to her former glory - and beyond! This includes rooms, public areas, lobby, cinema and restaurants which is ongoing with...

Leura, Australia
Reviewed 2 weeks ago

We pre-booked and pre-paid for a balcony room with valley views. This cost us extra... However, they put us in a room facing away from the valley. When questioned - they told us that they "never guaranteed views". Am I a liar? To top this review off - when we arrived, there was no one to help us with luggage...

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Thank petehub
Scott O, General Manager at Fairmont Resort Blue Mountains - MGallery Collection, responded to this review

Dear petehub   Thank you for taking the time to provide feedback on your recent stay with us.   Firstly, I would like to sincerely apologise for a failed start to your stay with us. We understand and appreciate how important time away is and it is certainly far from our want or our intention for any one of our guests...

Canberra
Reviewed 2 weeks ago via mobile

The rooms are beautiful with large comfy beds. The bathrooms however are 3 star. Old shower heads, mold, and loose fittings. As I opened the towel to dry off it had old stains of blood. Yuk. The reception staff were friendly and welcoming.

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1Thank craigv01
Scott O, General Manager at Fairmont Resort Blue Mountains - MGallery Collection, responded to this review

Dear craigv01 Thank you for taking the time to post a review - we genuinely love hearing from our guests. I am so pleased you enjoyed the spaciousness of our accommodation as well as the comfortable bedding (such an important element of a successful stay). I am so sorry regarding your bathroom experience - certainly not in line with our...

Parkes, Australia
Reviewed 2 weeks ago

We stayed in a balcony unit with valley views and enjoyed our stay immensely. However we found the bathroom was poorly lit and shower in bath only so-so - that aside the staff were excellent and breakfast was right up there with the best. The appear. We have stayed there several times but not for a few years while under...

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Thank johnsD6679DD
Scott O, General Manager at Fairmont Resort Blue Mountains - MGallery Collection, responded to this review

Dear johnsD6679DD Thank you for taking the time to post a review following your recent stay with us here in the stunning Blue Mountains. I am so pleased you enjoyed your stay, including the gorgeous valley views from your room. I apologise for the lighting in your bathroom, you will be pleased to know we are (as a result of...

Leura
Reviewed 3 weeks ago

On Wednesday 16th November, I paid $127 for a Year 12 final dinner function at the Fairmont. The location was totally unsatisfactory as I had paid for the Fairmont Resort but was sent to the Leura Golf Club. Further, the food was a three (3) course meal, and was very poor standard in both taste, size and presentation. I work...

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Helpful?
Thank Walter_world
Scott O, General Manager at Fairmont Resort Blue Mountains - MGallery Collection, responded to this review

Dear Walter_world Thank you for sharing your feedback following your recent function experience here at the Fairmont Resort. Firstly, I would like to sincerely apologise for your expectations not being met - far from our want or intention, as we remain absolutely focused on our guests here at the Fairmont and take it personally when anyone leaves feeling anything other...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Golf course
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Laundry Service
  • Conference Facilities
  • Dry Cleaning
  • Babysitting
Official Description (provided by the hotel)
Featuring 222 rooms, the Fairmont Resort Blue Mountains is the perfect place for a romantic escape, a get together with a group of friends, family retreat, golf enthusiast, business retreat or conference. The Fairmont Resort is currently undergoing a transformation as part of its entry into Accor's MGallery collection of Unique Upscale hotels. The Fairmont Resort has awe inspiring views over the beautiful Jamison Valley & adjoining Leura Golf Course and an extensive array of leisure facilities including five stunning dining options, indoor heated lap pool and spa, outdoor pool, tennis courts, gymnasium, indoor cinema, amazing indoor kids playgrounds, bowling alley, billiards room, library and endless nature walks in World Heritage National Parks. ... more   less 

Additional Information about Fairmont Resort Blue Mountains - MGallery Collection

Address: 1 Sublime Point Rd, Leura, New South Wales 2780, Australia (Formerly Peppers Fairmont)
Region: Australia > New South Wales > Blue Mountains > Leura
Price Range: €121 - €232 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fairmont Resort Blue Mountains - MGallery Collection 4*
Number of rooms: 222
Reservation Options:
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Also Known As:
Fairmont Hotel Leura
Fairmont Hotel York
Fairmont Leura
Leura Fairmont
Fairmont Resort Blue Mountains - MGallery Collection Leura, Australia
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont Resort Blue Mountains - MGallery Collection staff and other travellers.
3 questions
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Questions? Get answers from Fairmont Resort Blue Mountains - MGallery Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 432 is a beauty”
 of 5 bubbles Simmy2016, 3 Dec 2016 | Read review
“Spring flowers, autumn colours and less crowded weekdays are the best times to stay.”
  • Rm 355- I Was Promised a Stunning View & Got This
  • Superior Room 355
 of 5 bubbles EvelynSydney, 2 Dec 2016 | Read review
“As this hotel is in the Blue Mountains, ask for a room with a view of the mountains.”
 of 5 bubbles 400carolyn, 26 Nov 2016 | Read review
“Do not eat here.”
 of 5 bubbles Walter_world, 17 Nov 2016 | Read review
“Rooms overlooking the valley are delightful”
 of 5 bubbles annspan, 16 Nov 2016 | Read review
5 of 5
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