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Mountain Heritage

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505 Reviews from our TripAdvisor Community

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Showing 493: English reviews
Sydney, Australia
Level Contributor
1 review
Reviewed 6 March 2016

The Mountain Heritage Hotel is exceptionally cosy and comfortable, with great views from nearly everywhere in the hotel of the blue mountains! We stayed in the Mountain View Suite and were very happy with the modern & clean amenities. Bed was comfortable and kitchen well equipped. More importantly we had a view of the mountains from the balcony.(May have been... More 

Helpful?
Thank nikkimensforth
JamisonViews, General Manager at Mountain Heritage, responded to this review

Dear nikkimensforth Thank you for taking the time to provide your very positive review of our mountain retreat. We are pleased to hear you enjoyed your stay, including our great views, your spacious valley view suite and the food and service in our delightful Jamison Views restaurant. Yes, indeed, our location is quiet and discreet, but only a short stroll... More 

Sydney, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 27 February 2016

Where do I start? My in-laws were here from France so we booked a place that had very good rating on Trip Advisor and Booking only to regret it when we stayed one night in the place. We booked a room for 4 people which cost us $488 a night just for the room- which we were still happy to... More 

Helpful?
3 Thank Yayanensw
JamisonViews, General Manager at Mountain Heritage, responded to this review

Dear Yayanensw, Thank you for your detailed review. It seems we need to get some things right on a more consistent basis. You (and others) will be pleased to know the glitch with our WiFi has been remedied. Thank you for taking my call today, it is always best to go over these things person to person. I thank you... More 

Canberra
Level Contributor
113 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 26 February 2016 via mobile

Stayed here for one night during a work conference. The meeting room was perfect for our needs and the rooms themselves were large and comfortable. Great location - walking distance to the main street and lovely views of the Blue Mountains.

Helpful?
Thank AussieBijoux
JamisonViews, General Manager at Mountain Heritage, responded to this review

Dear AussieBijoux Thank you for your review. It was a delight to look after your groups conference needs. Our location certainly is handy, being quiet and unobtrusive, but still only a short stroll to Katoomba main street with its shops, bars, and restaurants. Thank you for taking the time to provide your comments, we hope we may have the opportunity... More 

Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 24 February 2016

Overnight stop on the way to Bathurst; convenient location; parking; clean comfortable room with modern facilities; Excellent food in the restaurant; friendly helpful staff. We had stayed here on several other occasions so knew what to expect. Only minor problem was the air conditioner, it had a mind of its own, either too cold or we had to switch it... More 

Review collected in partnership with this hotel

Helpful?
Thank Rwmillin
JamisonViews, General Manager at Mountain Heritage, responded to this review

Dear Rwmillin Thank you for choosing us for your stopover. We are delighted to hear you are a return guest. We look forward to welcoming you back again, when next you travel this way. Once again, thank you for staying with us, and thank you for recommending us. Regards Eric Sward General Manager More 

Sydney, Australia
1 review
Reviewed 24 February 2016

The rooms were clean, spacious and the bed was extremely comfortable. The spa was also nice. The staff were very friendly and professional and the food was very good. The piano player on Saturday evening added a nice atmosphere.

Review collected in partnership with this hotel

Helpful?
Thank Dan W
JamisonViews, General Manager at Mountain Heritage, responded to this review

Dear Dan W Thank you for choosing us for your anniversary weekend. Your feedback is appreciated and I will pass this on to our wonderful staff and Alan Johnson, our resident Piano Man. We hope we can welcome you back again when next you feel like a mountain escape. Regards Eric Sward General Manager More 

Greater Sydney, Australia
2 reviews
Reviewed 23 February 2016

Magnificent hotel, a few minor issues but overall would recommend. There are plenty of stairs, some quite steep, be warned! Very close to amenities, relaxing vibe at the hotel, huge comfy bed and polite staff.

Review collected in partnership with this hotel

Helpful?
Thank 177slm
JamisonViews, General Manager at Mountain Heritage, responded to this review

Dear 177slm Thank you for staying with us and thank you for recommending us. Our mountain retreat is now in it's 107th year, and still operating as its original purpose. There are some stairs, as the building is built over three levels, there are however, a number sets of stairs, some of which have fewer steps with landings, which make... More 

Sydney, New South Wales, Australia
Level Contributor
87 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 22 February 2016

A beautiful old hotel in an amazing location. Its perched high and overlooks Katoomba and has beautiful mountain views. They had a man playing the piano in the bar when we went for pre dinner drinks which was a beautiful touch. Rooms are fine, beds comfortable. Everything is 'old' but that is its charm. Our room had a bad view... More 

Helpful?
Thank Ebony H
JamisonViews, General Manager at Mountain Heritage, responded to this review

Dear Ebony H Thank you for staying with us and providing your review. We are indeed, an old building, in our 107th year now, but as you noted, our wonderful resident piano man, Alan Johnson, who plays every Saturday Night and on all special occasions, great staff, and beautiful mountain views provide a sense of place, seldom found elsewhere. Once... More 

Sydney, Australia
Level Contributor
273 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
Reviewed 22 February 2016

We were a group of six friends (four over from the UK) and all enjoyed our overnight stay. We were unable to book any Valley View rooms as all full, however, the ones we stayed in (rooms 1, 2 and 3) were large and bright and airy. As we didn’t intend spending much time in our rooms they were great.... More 

Helpful?
Thank the_stoddarts
JamisonViews, General Manager at Mountain Heritage, responded to this review

dear the_stoddarts We are delighted you and your friends chose to stay with us. Sorry we were not able to provide valley view rooms, but as you noted, the views are equally amazing from our lounge, restaurant, cocktail bar and large decks. We do supply a selection of four types of tea + coffee, in our rooms, but as Earl... More 

Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 21 February 2016 via mobile

Stayed for two nights. The rooms are comfortable. The views are lovely overlooking the valley. Easy short walk to main street Katoomba. Enjoyed listening to the piano on Saturday evening. Breakfast was basic. Plenty of parking.

Helpful?
Thank SimpsonNSW
JamisonViews, General Manager at Mountain Heritage, responded to this review

Dear SimpsonNSW Thank you for your feedback, it is very pleasing to hear you enjoyed your stay with us, and found our location very handy to Katoomba main street, which is a real bonus when festivals and events are on in town. We are delighted you enjoyed the wonderful atmosphere created by our resident Piano Man, Alan Johnson on Saturday... More 

Cork, Ireland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 February 2016

We spent two nights staying in this hotel and the views of the mountains were splendid. We thought it was great value too. We received a free breakfast the first morning which was very generous! We ate in the hotel each evening and the food was delicious.

Review collected in partnership with this hotel

Helpful?
1 Thank abarry_503368
JamisonViews, General Manager at Mountain Heritage, responded to this review

Dear abarry_503368 Thank you for staying with us, and thank you for your wonderful review. We are delighted you enjoyed your two nights with us, including the food and service in our Jamison Views Restaurant. We hope to welcome you back again when next you travel to the Blue Mountains. Regards Eric Sward General Manager More 

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Jamison Views Restaurant
Jamison Views Restaurant
Cuisines: Australian
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Mountain Heritage

Address: Cnr Apex & Lovel Streets, Katoomba, New South Wales 2780, Australia
Region: Australia > New South Wales > Blue Mountains > Katoomba
Price Range: €108 - €239 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Mountain Heritage 4.5*
Number of rooms: 41
Reservation Options:
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Also Known As:
Mountain Heritage Katoomba, Blue Mountains
Mountain Heritage Hotel Katoomba
Hotel Style:
#3 Luxury Hotel in Katoomba
#4 Spa Hotel in Katoomba
#6 Romantic Hotel in Katoomba
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Questions & Answers

Here's what travellers have asked, with answers from Mountain Heritage staff and other travellers.
3 questions
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Minneapolis, MN
Minneapolis, MN

See all questions (3)

Questions? Get answers from Mountain Heritage staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We thought the Heritage View rooms were worth the extra cost.”
 of 5 bubbles RoslynJS, 28 Nov 2016 | Read review
“best views”
 of 5 bubbles , 31 Oct 2016 | Read review
“In my opinion rooms with view is better than spa, before than you book, call fisrt the hotel to check if has rooms with view available.”
 of 5 bubbles Evelincandido, 17 Oct 2016 | Read review
“We had room 33......it was great 😊”
 of 5 bubbles Kezzab57, 10 Oct 2016 | Read review
“Room 34 was huge and faced the east towards the morning sun.”
 of 5 bubbles Draganotz, 27 Aug 2016 | Read review
5 of 5
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