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All reviews amazing staircase bottle shop stair case friday evening delicious lunch continental breakfast in town heritage listed old style pasta dishes the west coast wilderness railway pleasant stay pub ensuite foyer history character
My stay at the Empire Hotel was awesome! The staff was really friendly and the breakfast was delicious. Furthermore, I really like the old country style of the hotel and the architecture that creates an atmosphere of hundred years before. For sure I will come...More
Thank Nico P
Response from Zac S, Public Relations Manager at The Empire HotelResponded 22 July 2018
Thank you for the wonderful review. We are very glad to read that you enjoyed your experience with Empire Hotel! We look forward to seeing you again in the future.
Empire Hotel Management
We have stayed here before & couldn't wait to come back. Unfortunately it's lost a lot of it's charm. The rooms are still comfortable however the staff are not very friendly & the meals are very average and overpriced. Probably our last stay there.More
1 Thank oreillysmith
Response from Zac S, Public Relations Manager at The Empire HotelResponded 8 July 2018
Thank you for taking the time to leave us a review. We are very disappointed to read that you experience with us was not up to its usual standard. It comes as a surprise to us, as we are more often praised for...More
Everything was average about this place. Food was average and overpriced, drinks were expensive and I didn’t even get a slice of lemon in my gin and tonic. Male bar staff member was rude. Just didn’t feel very welcome.More
1 Thank SweetDisposition28
Response from Zac S, Public Relations Manager at The Empire HotelResponded 3 July 2018
Thank you for taking the time to leave us a review. We are disappointed to read that you have not enjoyed the true Empire Hotel experience, which we so often receive praise for from our customers. We do hope to see you back...More
Went there for dinner a few nights ago, was disgusted the manager was talking to his staff, with continually swearing and abusing staff member but not able to work the POS, it didn’t end there, them the manager also giving the finger to other patrons...More
4 Thank Dean G
Response from Zac S, Public Relations Manager at The Empire HotelResponded 8 May 2018
We really appreciate you taking the time to leave us a review and inform of us your experience, this is highly concerning and we will be investigating this with the management team with urgency.
We apologise unreservedly for your experience.
Could you please...More