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The Empire Hotel

Traveller (57)
Room & Suite (15)
Dining (5)
2 Orr St, Queenstown, Tasmania 7467 Australia See on map
Free Parking
Non-Smoking Hotel
Family Rooms
Free Wifi
2.5 Star accommodation
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28 Oct29 Oct
1 room, 2 adults, 0 children
Standard Room
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Reviews (135)
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All reviews amazing staircase bottle shop stair case friday evening delicious lunch continental breakfast in town heritage listed old style pasta dishes the west coast wilderness railway pleasant stay pub ensuite foyer history character
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1 - 5 of 129 reviews
Reviewed 1 week ago via mobile

Stayed one night at the lovely empire hotel prior to taking the wilderness railway Room 2 Room as advertised Great hosts Meal was well priced uncomplicated and yummy Would recommend a stay here ......

Thank Wayne L
Response from Zac S, Public Relations Manager at The Empire HotelResponded 1 week ago

Hi Wayne, Thank you for the wonderful review! We hope that you will visit us again in the future. Cheers, Empire Hotel Management

Reviewed 17 July 2018

My stay at the Empire Hotel was awesome! The staff was really friendly and the breakfast was delicious. Furthermore, I really like the old country style of the hotel and the architecture that creates an atmosphere of hundred years before. For sure I will come...More

Thank Nico P
Response from Zac S, Public Relations Manager at The Empire HotelResponded 22 July 2018

Hi Nicolas, Thank you for the wonderful review. We are very glad to read that you enjoyed your experience with Empire Hotel! We look forward to seeing you again in the future. Cheers, Empire Hotel Management

Reviewed 8 July 2018 via mobile

We have stayed here before & couldn't wait to come back. Unfortunately it's lost a lot of it's charm. The rooms are still comfortable however the staff are not very friendly & the meals are very average and overpriced. Probably our last stay there.More

1  Thank oreillysmith
Response from Zac S, Public Relations Manager at The Empire HotelResponded 8 July 2018

Hi Oreillysmith, Thank you for taking the time to leave us a review. We are very disappointed to read that you experience with us was not up to its usual standard. It comes as a surprise to us, as we are more often praised for...More

Reviewed 24 June 2018 via mobile

Everything was average about this place. Food was average and overpriced, drinks were expensive and I didn’t even get a slice of lemon in my gin and tonic. Male bar staff member was rude. Just didn’t feel very welcome.More

1  Thank SweetDisposition28
Response from Zac S, Public Relations Manager at The Empire HotelResponded 3 July 2018

Hi there, Thank you for taking the time to leave us a review. We are disappointed to read that you have not enjoyed the true Empire Hotel experience, which we so often receive praise for from our customers. We do hope to see you back...More

Reviewed 2 May 2018 via mobile

Went there for dinner a few nights ago, was disgusted the manager was talking to his staff, with continually swearing and abusing staff member but not able to work the POS, it didn’t end there, them the manager also giving the finger to other patrons...More

4  Thank Dean G
Response from Zac S, Public Relations Manager at The Empire HotelResponded 8 May 2018

Hi Dean, We really appreciate you taking the time to leave us a review and inform of us your experience, this is highly concerning and we will be investigating this with the management team with urgency. We apologise unreservedly for your experience. Could you please...More

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Hotel class
Hotel Amenities
Free Parking
Non-Smoking Hotel
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
Price range
US$52 - US$69 (Based on Average Rates for a Standard Room)
Australia > Tasmania > Queenstown
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
Price range
US$52 - US$69 (Based on Average Rates for a Standard Room)
Australia > Tasmania > Queenstown
Traveller (57)
Room & Suite (15)
Dining (5)
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Nearby AttractionsSee all 11 nearby attractions
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Questions & Answers
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23 October 2016|
AnswerShow all 2 answers
Response from John H | Reviewed this property |
You may be out of luck with the connecting rooms. Best to check with the hotel directly
Room Tips
"Good value for money"
17 Jul 2018
Read review
"Maybe ask for a renovated room otherwise you might get basic."
14 Apr 2018
Read review
"Didn't see a lift so the staircase may be a problem for people with mobility issues"
15 Oct 2017
Read review
"Ask for room that's not above the kitchen exhaust fan."
11 Oct 2017
Read review
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