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Pinnacles Resort

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435 Reviews from our TripAdvisor Community

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Showing 431: English reviews
adelaide
Reviewed 4 days ago NEWvia mobile

Myself and my husband stayed here for 7 nights for a holiday. We booked a 1 bedroom, seaview, Jacuzzi apartment, but when we entered our room we had been upgraded to a 2 bedroom (1 bedroom blocked off), sea view, Jacuzzi, subpenthouse apartment. OMG!!!! The room was amazing, refreshingly clean, everything you needed, huge balcony with your own sunbeds, daybed...

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Helpful?
Thank loveholidaysAdelaide
Pinnacles, Manager at Pinnacles Resort, responded to this review

Thank you for the lovely review. We do our best to ensure that all of our guests have a wonderful stay and therefore so happy to hear that you are wanting to return again. We look forward to welcoming you back.

Reviewed 5 days ago NEWvia mobile

I can't recommend this enough. The standard of the room was top notch. The staff were amazing and very accommodating to me. Due to my late travel plans on check out still allowed me to use the facilities and stay in the guest room through the day to ease my stress. I was in unit 17 and the view was...

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Helpful?
Thank Charlie M
Pinnacles, Manager at Pinnacles Resort, responded to this review

Thank you Charlie. Your one bedroom spa apartment being located over the pool would of given you the ideal place to sit and relax of an evening and enjoy the pool's glow. Although late check-outs are often not possible we do like to assist in any way to ensure that our guests transit period is enjoyable and comfortable. We do...

Seaford
Reviewed 2 weeks ago via mobile

WOW what a wonderful resort!!! This place is more a couples than family place but it was exactly what we needed as we were getting married. The views are awesome especially looking out from the infinity pool up top. It's close to the main strip of shops & the beach so you can walk it. The rooms are very nice...

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Helpful?
Thank Matthew S
Pinnacles, Manager at Pinnacles Resort, responded to this review

Congratulations on your recent wedding. It was a pleasure having you stay with us to celebrate such a special occasion. We look forward to seeing you again next year.

Sydney, Australia
Reviewed 2 weeks ago

My husband and i stayed 4 nights at Pinnacles recently, hands down one of the best resorts we have stayed at... As soon as we opened the room door we were absolutely blown away with the facilities and breathtaking views. ( We have a sea view, Jacuzzi room). Staff whom worked there was friendly and helpful and pool was just...

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Helpful?
Thank aearley2016
Pinnacles, Manager at Pinnacles Resort, responded to this review

Thank you for your lovely review. Our staff do strive to ensure that all of our guests enjoy their time at Pinnacles Resort and leave wanting to come back again and again. We look forward to seeing you again in the future.

Sevenoaks, United Kingdom
Reviewed 2 weeks ago via mobile

Stayed at pinnacles for 4 nights and had a great stay, apartment was spacious and clean. The cooking and washing facilities were great and you are given a good supply of dishwasher tabs and washing powder which makes life easier! Jacuzzi and views over the bay were lovely, we had to share our apartment with a few extra guests, had...

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Helpful?
Thank JFizz01
Pinnacles, Manager at Pinnacles Resort, responded to this review

Thankyou for your recent review. We are happy to hear that you found the apartment to be clean and with all the facilities that you required. Being in the tropics we do have green frogs and geckos which like to say hello from time to time. Unfortunately due to a storm last week we did have this disrupt our telephone...

Reviewed 3 weeks ago via mobile

We booked our stay at Pinnacles Resort for a 3 night stay, for after our wedding. We had our two sons with us. Upon arriving we straight away knew we had booked the right place! We booked a garden view apartment, but our room had stunning ocean views! The jacuzzi was very handy for when we didn't want to go...

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Helpful?
Thank Lee_121092
Pinnacles, Manager at Pinnacles Resort, responded to this review

We love to hear that we have exceeded our guests expectations. Thank you for choosing to stay with us and we look forward to seeing you again.

Reviewed 5 weeks ago via mobile

I cannot say enough good things about this resort. First of all, the beautiful pictures posted do not do it justice -- the property and the views are absolutely stunning. But the real gems here are the staff. The people are so incredibly nice and go above and beyond to make your stay memorable. When we checked in, there was...

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Helpful?
Thank Cole F
Pinnacles, Manager at Pinnacles Resort, responded to this review

We are very lucky to have wonderful staff who are an asset to the resort and management. We apologise once again for the issues with the Jacuzzi whilst you were here and are happy that you found this to be rectified quickly. We do like all of our guests to have a wonderful time with us and leave wanting to...

Sarnia, Canada
Reviewed 3 November 2016 via mobile

We were originally booked in at another resort in town but they weren't finished their renos in time so we decided to stay at pinnacles instead. We were glad we did! The view is gorgeous, hard to want to leave the balcony! You might have cockatoos come land on your railings looking for food. The room was clean (could smell...

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Helpful?
Thank Erin B
Pinnacles, Manager at Pinnacles Resort, responded to this review

Thank you Erin for your recent review as this allows others looking to visit the area choose the best accommodation to suit their particular needs. The cockatoos do seem to like to visit in the afternoon and although they are wonderful to see ,we do not want to feed and encourage them as they can then become a bit of...

Reviewed 2 November 2016 via mobile

Stayed here for 4 days - wow Amazing views - the brochure is what you see and what you get Infinity pool is stunning We had a 2 bedroom apartment - plenty room - jacuzzi & ocean views from our balcony Extremely clean well laid out internally Do not have to bring anything but you togs & cloths Be ware...

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Thank Likestomove
Pinnacles, Manager at Pinnacles Resort, responded to this review

Thank you for your lovely review and for choosing to stay with us at Pinnacles Resort. We hope to see you again.

Noosa, Australia
Reviewed 31 October 2016

Having stayed in Airlie Beach 16 years before, we decided to visit again and check out the inevitable improvements. We wanted something with a view, and at the high end of the market, and upon arrival we were not disappointed. There are many room configurations to choose from and we choose a one bedroom apartment with a spa on the...

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Helpful?
Thank Mark D
Pinnacles, Manager at Pinnacles Resort, responded to this review

Thank you Mark for choosing to stay with us. You would of noticed the many changes since your last visit 16 years ago. We are glad to hear that you have enjoyed your time at Pinnacles Resort and in particular those magnificent views from the balcony and pool area. Our driveway is quite steep and for those without a car...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Pinnacles Resort is located 300m from the heart of Airlie Beach and consists of 1, 2 & 3 bedroom self contained apartments all with king bed, balcony, spa & magnificent views of the Coral Sea. Onsite facilities include 20m ozone heated wet edge swimming pool, gym, sauna (infrared & traditional) & a tour desk. Relax in 5 star luxury. ... more   less 

Additional Information about Pinnacles Resort

Address: 16 Golden Orchid Dr, Airlie Beach, Queensland 4802, Australia
Region: Australia > Queensland > Airlie Beach
Price Range: €128 - €281 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pinnacles Resort 5*
Number of rooms: 29
Reservation Options:
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Also Known As:
Pinnacles Resort And Spa
Pinnacles Hotel Airlie Beach
Pinnacles Resort Airlie Beach/Whitsunday Islands, Australia
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Questions & Answers

Here's what travellers have asked, with answers from Pinnacles Resort staff and other travellers.
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Questions? Get answers from Pinnacles Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“best view, infinity pool, Jacuzzi room”
  • Room View..
 of 5 bubbles aearley2016, 24 Nov 2016 | Read review
“Avoid apartments overlooking the pool if you want privacy.”
 of 5 bubbles M6522HRmarkd, 30 Oct 2016 | Read review
“Would definitely suggest getting a room with a spa and a good view over the ocean.”
 of 5 bubbles Bigharps, 24 Sep 2016 | Read review
“Rooms over pool are lovely but noisier from early swimmers, maintenance man early in morning etc. get the outdoor jacuzzi - looked amazing.”
 of 5 bubbles lizzyd55, 18 Sep 2016 | Read review
“All rooms have a great view. There were no issues with noise.”
 of 5 bubbles Verytrippy6, 12 Sep 2016 | Read review
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