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Hotel Grand Chancellor Palm Cove

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Traveller (186)
Room & Suite (52)
Pool & Beach (23)
Overview
  • Excellent23%
  • Very good37%
  • Average22%
  • Poor9%
  • Terrible9%
Travellers talk about
“big pool”(7 reviews)
“some tlc”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Rooms
5 Aug6 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (511)
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467 results
Traveller rating
111
157
101
48
50
Traveller type
Time of year
LanguageEnglish
More languages
111
157
101
48
50
Show reviews that mention
All reviewsbig poolshort walk to the beachsome tlckids loved the poolclean roomsgames roomwould stay againquiet locationthe main stripgreat facilitiesmain poolbeach frontport douglashgcpoolsesplanadeconference
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1 - 5 of 467 reviews
Reviewed yesterday

Good value for money. Great location within easy walking distance to the Esplanade with many different restaurants. Peaceful and nice room. Breakfast was satisfactory. Good family resort as they have a nice pool.

Review collected in partnership with this hotel
Thank lynchk20
Reviewed 4 days ago via mobile

Overly officious front counter staff. Hotel in desperate need of renovation, rooms look like a 1980’s motel. Hotel is no where near the 4+ star rating for the group. Breakfast very average. Be aware of the credit card surcharges which are ridiculously high for a...More

Thank Peter C
Reviewed 4 days ago

This property is low budget IMO so if price is important it may be suitable. We had our annual conference here - 2 nights/3 days. Not quite the level of accommodation we usually stay at. The rooms are a little dated and in need of...More

Thank David R
Response from HGCPC, Manager at Hotel Grand Chancellor Palm CoveResponded 3 days ago

Dear David R, Thank you for taking the time to provide us with feedback from your recent stay. I am disappointed to hear that we were not able to exceed your expectations in regards to the our rooms and more importantly bathrooms. I must apologise...More

Reviewed 1 week ago via mobile

On arriving my friend who had booked 5mths previously was put in rooms near carpark (not overlooking pool like asked) When you have 20 plus room bookings for the Birthday Function being held there, you would think that they would be more organized in keeping...More

Thank Louise H
Response from HGCPC, Manager at Hotel Grand Chancellor Palm CoveResponded 6 days ago

Dear Louise H, Thank you for taking the time to provide us with feedback from your recent stay. I am disappointed to hear that we were not able to exceed your expectations in regards to the room allocations for your recent stay with us. Whilst...More

Reviewed 1 week ago

I had problems with requests being filled but eventually this was rectified. Some staff were lovely but 1 bar girl in particular was rude and not welcoming. Rooms could have been cleaner but rectified when complained. Pool area was nice and bar area was nice...More

Review collected in partnership with this hotel
Thank carmelhawkins
View more reviews
About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Wheelchair Access
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Children Activities (Kid / Family Friendly)
Dry Cleaning
Concierge
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$77 - US$132 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in Palm Cove
#7 Romantic Hotel in Palm Cove
#8 On the Beach Hotel in Palm Cove
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$77 - US$132 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in Palm Cove
#7 Romantic Hotel in Palm Cove
#8 On the Beach Hotel in Palm Cove
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (186)
Room & Suite (52)
Pool & Beach (23)
Dining (9)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
Ask a question
Samatha-D
5 July 2017|
AnswerShow all 3 answers
Response from Adam84Adam | Reviewed this property |
Stayed in August 2016, our room was spacious and clean, with a kitchenette, the public areas were pleasant and also clean. The hotel is pretty simple I would say, it's not the ritz, but when we visited it was well maintained... More
0
Votes
Samatha-D
18 May 2017|
AnswerShow all 2 answers
Response from WVBSR | Reviewed this property |
Beach is just walking distance may be 1 km, but at this time of year the water is rough so we did not venture into the beach, all the pubs are just opposite to the beach.
0
Votes
Shazz C
16 January 2017|
AnswerShow all 4 answers
Response from gual422016 | Reviewed this property |
The Hotel has a spa but I don't remember there being a gym. There is a gym called oceans edge less than 10 minutes walk from the hotel though. It is open from 10 till 4.
1
Vote
Room Tips
"Pool side room"
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"Quiet atmosphere; warm and friendly staff and great pool!"
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"Pool view room was lovely and near reception"
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"With kids choose the central block, couples the second more private block."
Read review
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