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Alamanda Palm Cove by Lancemore

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Alamanda Palm Cove by Lancemore
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471 Reviews from our TripAdvisor Community

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Showing 447: English reviews
Hobart, Australia
Reviewed 20 April 2016

From first contact at reception through to house keeping. All staff were friendly, helpful and courteous. The apartment was spacious and was very well appointed. The self catering appliances were of a very high quality. The resort is well postioned with direct access to the beach, and central to some very high standard eateries of which we used for lunching....

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Helpful?
1Thank Tony G
Ty G, General Manager at Alamanda Palm Cove by Lancemore, responded to this review

Dear Tony, Thank you very much for a great review. I agree we have some of the best staff in the business with a great service culture...I am biased of course, but its true! Very glad you enjoyed you stay and we of course look forward to having you back with us again in the future. Regards, Ty Goulter General...

Amsterdam, The Netherlands
Reviewed 18 April 2016

We have just arrived back home after a great stay in Palm Cove. The Alamanda was a perfect place for us as a family with teens. Our apartment (42) was a really good size with two bedrooms and two bathrooms. The kitchen was fully equipped with everything you would wish for and had a bonus Nespresso machine and pods. The...

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Thank Mandie1
Ty G, General Manager at Alamanda Palm Cove by Lancemore, responded to this review

Dear Mandie, Thank you for the great review. I am glad we made it a great stay for your family and our rooms are certainly large enough for even the largest family group. Sun-lounges are a hard item to ensure enough volume. We provide as many sun lounges as space provides around our pool and are the only resort who...

Melbourne, Australia
Reviewed 18 April 2016 via mobile

This was the third time I'd stayed at Alamanda. This time it was for a special birthday celebration which included husband and three adult family members. The Beach View apartments are definitely the way to go and since one in our party was pregnant, the ground floor was the obvious choice. Unfortunately this apartment was riddled with problems. The shutters...

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Helpful?
1Thank Tone214
Ty G, General Manager at Alamanda Palm Cove by Lancemore, responded to this review

Dear Tone214, We were obviously very disappointed that you did not enjoy your recent stay and apologise for the issues you encountered. The maintenance issues you had raised with the room have all been rectified. The towel rails were very irregular and the lounge was a little bit of a puzzle as there are no slatted or wooden struts under...

Bengaluru, India
Reviewed 17 April 2016

What a great place for holidays with family!!! Everything about the hotel was excellent - location, facilities and staff who were always eager to help. We stayed in a 2 bedroom apartment and we liked everything about the apartment which was great in size with well laid out living room and kitchen and the two rooms which were big with...

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Helpful?
Thank Prakash D
Ty G, General Manager at Alamanda Palm Cove by Lancemore, responded to this review

Dear Prakash, Thank you for the amazing review. Sam is just one of the many stars in our service team and we are extremely proud of the way in which the entire team have taken on the Lancemore vision and values to exceed in customer service. The hotel and indeed Palm Cove is a fantastic location on earth with just...

Verona, Italy
Reviewed 11 April 2016

The positives: ideal location, stunning and super romantic views of the beach and the sea. The resort is nestled in a tropical garden and everytime you will walk or stroll among its paths, it will be like walking into a wild rainforest. At night the only thing you can hear is the rolling waves, early in the morning you will...

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Thank Pigrissima
Ty G, General Manager at Alamanda Palm Cove by Lancemore, responded to this review

Dear Pigrissima, Thank you for the detailed review. We are of course extremely happy that you enjoyed your stay with us. I will have maintenance check the windows in the suite you stayed in for any needed repairs. Of course unsuccessfully beating back nature on a daily basis seems like a losing battle at times. Palm cove really is an...

Reviewed 10 April 2016 via mobile

The hotel is pleasant and clean and staff are friendly. The views from the lounge of the beach front rooms are of beautiful tall palm trees, the adults only pool and the glistening sea past / through them. While you are able to lie on the beach on hammocks or loungers, you cannot swim in the sea due to the...

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2Thank Kirsten L
Ty G, General Manager at Alamanda Palm Cove by Lancemore, responded to this review

Dear Kristen, Thank you for the review. We are of course very happy you enjoyed your stay and so many of the attributes of the hotel and Palm Cove led to a great stay. You can actually swim in the sea here in Palm Cove as we have swim nets set up just a short stroll up the beach to...

Melbourne, Australia
Reviewed 3 April 2016 via mobile

We stayed here for 5 nights, we only stay in 5 star resorts this is not quite there but trying hard. It was very very clean gardens were kept beautifully staff were exceptional the one bedroom apartment downstairs was just enourmous we have never stayed in a room so large also two bathrooms for two people was a dream. Huge...

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1Thank Kerriejh50
Ty G, General Manager at Alamanda Palm Cove by Lancemore, responded to this review

Dear Kerrie, Thank you for the detailed review. Apologies for the issue with the pool towels during your stay, although we have PA staff to clear these, they were not up to scratch during your stay. We are looking to install the towel/valet stations you see in American country clubs to make towels easier to both collect and deposit dirty....

Bloomsburg, Pennsylvania
Reviewed 3 April 2016 via mobile

I am not sure I've ever been sadder to leave any beach location! This place was perfect! Huge suites with great views! The staff are friendly and helpful and the grounds were beautiful. There are some restaurants with in walking distance offering several dining options. There are beach loungers and hammocks for your relaxing pleasure! If I had to gripe...

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Helpful?
1Thank Hjk131
Ty G, General Manager at Alamanda Palm Cove by Lancemore, responded to this review

Dear Hjk131, Thanks for the great review. Bring on the NBN to far north Queensland I say. Our apologies for the slow evening Wifi. But glad to see everything else was as it should be...perfect ;o) I bet your already dreaming about laying back in a hammock in the light breeze and watching the world lazily pass by. You will...

Sydney, Australia
Reviewed 30 March 2016 via mobile

What an amazing getaway in beautiful Palm Cove! The suites are amazing with a choice of 3 pools (and an adult only pool)! Hotel is absolute beachfront with amazing palm trees and hammocks to laze the sunny tropical days away. What a great stay! Service is wonderful and staff very friendly. Definitely recommend.

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1Thank 1JAM2014
Ty G, General Manager at Alamanda Palm Cove by Lancemore, responded to this review

Dear 1JAM2014, Thank you for the great review. A hammock on a beach under the palm trees in far north Queensland.....what is better than that! Glad you took time to slow down and enjoy the wonder that Palm Cove has to offer. Look forward to welcoming you back again in the future. Regards, Ty Goulter General Manager

Sydney, Australia
Reviewed 30 March 2016 via mobile

This is the best resort and spa on Palm Cove. The moment I arrived I knew that the people here truly cared about me and wanted this to be the most comfortable stay. A beautiful location with beyond friendly staff and services, this is the place to be!

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2Thank turner95
Ty G, General Manager at Alamanda Palm Cove by Lancemore, responded to this review

Dear turner95, Thank you for the great review. We are very lucky to have our little slice of paradise and I totally agree its the place to be. Look forward to welcoming you back again when you make it back up our way. Regards, Ty Goulter General Manager

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Pool
  • Room Service
  • Beachfront
  • Spa
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Conference Facilities
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Alamanda Palm Cove by Lancemore is the epitome of tropical island heaven. The only property on Palm Cove to have unrestricted access to the beach front, all that stands between you and the ocean is stretches of white sand and palm trees. The jewel in the crown of Tropical North Queensland, Alamanda Palm Cove by Lancemore combines the elegance of tropical interiors with all the comforts of modern living. Offering a selection of 69 incredibly spacious (room sizes from 85m2) one, two and three bedroom suites plus the luxurious four bedroom Alamanda Suite. All suites are fully self-contained, featuring everything you will need to ensure your stay is as simple and stress free as possible. With floor to ceiling glass doors opening onto wide balconies overlooking the Palm fringed beach of the Great Barrier Reef, the tropical gardens and resort swimming pools, guests can enjoy the refreshing sea breeze all day long. With ideal accommodation and features to suit every need, bliss out in the day spa while overlooking the private plunge pools, the resort pools are ideal for children and the restaurant offers up the most delectable creations to reflect tropical living. ... more   less 

Additional Information about Alamanda Palm Cove by Lancemore

Address: 1 Veivers Rd | PO Box 40, Palm Cove, Queensland 4879, Australia (Formerly Angsana Great Barrier Reef)
Region: Australia > Queensland > Cairns Region > Palm Cove
Price Range: €124 - €307 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Alamanda Palm Cove by Lancemore 5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Angsana Great Barrier Reef Hotel Palm Cove
Angsana Resort Palm Cove
Angsana Hotel Palm Cove
Hotel Style:
#1 On the Beach Hotel in Palm Cove
#1 Spa Hotel in Palm Cove
#1 Luxury Hotel in Palm Cove
#6 Romantic Hotel in Palm Cove
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Questions & Answers

Here's what travellers have asked, with answers from Alamanda Palm Cove by Lancemore staff and other travellers.
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Questions? Get answers from Alamanda Palm Cove by Lancemore staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for suite 32”
 of 5 bubbles JakeDaintree, 20 Feb 2017 | Read review
“we had a pool view room. but lm”
 of 5 bubbles Funtime28, 18 Feb 2017 | Read review
“We stayed in apartment 28 which is on the top floor and has beach views.”
 of 5 bubbles LizzieB63, 12 Feb 2017 | Read review
“The split level, three bedders are fantastic!”
 of 5 bubbles , 2 Feb 2017 | Read review
“sea view rooms have private adult only pool access”
 of 5 bubbles ozitis, 23 Jan 2017 | Read review
5 of 5