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Grand Bahia Principe El Portillo

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Grand Bahia Principe El Portillo
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5,655 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Bahia Principe El Portillo
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Showing 2,736: English reviews
Toronto, Canada
Reviewed 1 week ago

Beautiful resort. Sand and ocean were lovely. Kids enjoyed the waterslide park and the ocean swimming. Food was excellent, great variety. Especially liked the restaurant on the beach for breakfast and lunch. Our rooms were a bit of a walk from main restaurant, but that was the only "complaint"

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4Thank Clyde16
Mississauga, Canada
Reviewed 1 week ago

Pros: Perfect size resort Super clean rooms and common areas Great food with plenty of options to pick from Beautiful beach (clean, coral reef offers great opportunity for kids to explore the under water world) Great waterpark for the little kids Good service Cons: -Undersized pools (Not a pool resort) -English language - I would say only 40% of the...

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5Thank ROT69
Ashford, United Kingdom
Reviewed 1 week ago

I just read a recent review of this hotel comparing it to Benidorm. Really? I don't think that reviewer could have ever been to Benidorm, this hotel is far, far superior. The obvious stand out feature here is the beach, soft sand, stretching for miles, gently sloping into clear blue calm sea. Fantastic for swimming, for children to splash about...

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5Thank shamwo
Stoufville, Canada
Reviewed 1 week ago

Not luxury, but very well run. Room was average for this type of resort. Buffet restaurants very good. Basic ingredients tended to be common from day to day, but always well prepared in different ways. Crepe station was a hit. A la carte restaurants were nice. Best part of the resort was that nothing was crowded, no line ups for...

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6Thank Anne P
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, First of all thank you for trusting in Grand Bahia Principe Hotels & Resort and for choosing us to enjoy your holidays. We really appreciate you taking the time to send some valuable comments about your stay with us. The comments and suggestions we receive from our guests are very important to maintain the quality at Grand Bahia...

Ottawa
Reviewed 1 week ago via mobile

Overall it was a great holiday, the hotel was clean and nice. The food was good. The beach was great, nice sand, lot of chairs to sit, however the pool was small for the size of the resort. Good value for the money. Samana has a small airport, what is great very few flight a day, no big line-ups both...

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3Thank Claude L
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, First of all thank you for trusting in Grand Bahia Principe Hotels & Resort and for choosing us to enjoy your holidays. The entire Bahia Principe Team is very happy to hear that you have had an amazing time during your recent stay at our hotel and glad to know that you enjoyed our facilities, the restaurants and...

Cheshire
Reviewed 1 week ago

As the people, who like sea swimming we went in late October 2015 to this resort. In spite of some damage from hurricane resulting closing some eating facilities, we had a good time there and decide to come back. Now we visited it in March. The weather mostly was good, but few rains with wind were in the beginning and...

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2Thank worldtraveller33804
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, We would like to thank you for taking the time to write us your comments of your stay in our hotel. For Grand Bahia Principe El Portillo all comments and suggestions are very important, because our guests are the best supervisor we have. We hope to welcome you at Grand Bahia Principe el Portillo for your next vacations....

Reviewed 1 week ago via mobile

Super place. Was there march 1 -8 Trip from the airport was very scenic through mountain road along the coast. Would be pretty scary in the dark. Glad we came and left during the day. Staff are all friendly and try really hard to speak English. They are always cleaning something even see maids working during the night. Didnt see...

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6Thank PatrickWR
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, We would like to thank you for taking your time to write us your comments of your stay in our hotel. For Grand Bahia Principe El Portillo all comments and suggestions are very important, because our guests are the best supervisor we have. We are really happy to read that you enjoined the kindness of our staff. We...

Rothesay, Canada
Reviewed 1 week ago

Nice resort with very friendly staff but not a lot to do except sit on the beach. They had only a couple of kayaks and paddle boards which were on sign out basis and therefore very hard to get. Water sports closed at 4:30 with last sign out at 3:30 so that was a huge disappointment to be unable to...

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2Thank Rosie D
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, Thank you for choosing the Grand Bahia Principe El Portillo for your holidays. As well, we kindly would like to thank you for having taken the time to share your comments. It is a valuable source of information which shows whether we are moving in the right direction or there are things that need to be changed. We...

Mablethorpe, United Kingdom
Reviewed 1 week ago

Fab resort, great friendly staff. Only down side ! Don't use the Italian restaurant. We were pre-warned but went anyway. Big mistake. We asked for cava and chenin blanc and were presented with chardonay. When we said that was not what we wanted waiter was most insistent that it was. Food was awful. Food in buffet restaurant superb. However, don't...

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3Thank Arch S
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, Thank you for your awesome review! We are thrilled to hear you had such a great experience at the Grand Bahia Principe El Portillo. Our principal aim is to make your stay an unforgettable experience and we are proud to know that we achieved that aim. We appreciate your comments about the food and services which will be...

Reviewed 1 week ago

We went to this resort with 15 people ranging in age from 63 to 2 years old. The rooms were spacious and very well kept. It was great for everyone! One of the cleanest resorts we've been at and the food was outstanding. The buffet the best we've ever seen!. We only tried the Italian a-la-cart and highly recommend it...

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7Thank Tet T
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guests, We are very happy to hear that you have found Grand Bahia Principe El Portillo a wonderful hotel and that the assigned rooms were suitable for you and your group. Thank you for your review about the hotel. Your experience is especially valuable for us, as you can give us feedback along the time. We hope to welcome...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Beachfront
  • Room Service
  • Spa
  • Bar/Lounge
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Facilities and services: 2 pools Jacuzzi Sun terrace with loungers and sun umbrellas Pool and beach towel service BAHIA SPA (additional charge) Sports facilities: gym, tennis court, basketball court, volleyball net on the beach Water activity and scuba diving centre WiFi access in the lobby (1h per day free of charge) and in rooms (additional charge) Entertainment theatre Main buffet restaurant and 4 a la carte restaurants 8 Bars Snack-bar Pueblo Principe: local craft stores, live music, shows, bars and disco. Rooms 582 rooms including 4 types: Standard, Club Golden Junior Suite, Junior Suite and Family Suite. Junior Suites are larger than Standard rooms. Room facilities: King size bed or 2 full size beds Fully-equipped bathroom with hydromassage bath tub, shower, hair dryer and magnifying mirror Air conditioning Ceiling fan Terrace or balcony Telephone Radio alarm clock Satellite TV Coffee-making facilities Mini-bar Safe (with additional charge) WiFi (additional charge) Ironing set (available on request) Superior Junior Suite: balcony or terrace, sitting area with sofa-bed, ironing set, coffee-making facilities, private guest service phone line, umbrella, VIP amenities. Club Golden and Club Hacienda Junior suites (See page 18 Club Golden, Club Hacienda) Children Bahia Scouts The hotel is perfect for families, offering a range of facilities tailored especially for children, including the following: Children's pool Mini Club with daytime activities Evening Mini Disco Babysitting service (additional charge) Bahia Scout Water park Other services Medical service (additional charge) Pharmacy (additional charge) Bus stop opposite the hotel Personalised diets on request and subject to circumstances Specialised service for organising weddings, incentive trips, events and anniversaries ... more   less 

Additional Information about Grand Bahia Principe El Portillo

Address: Crta. las Terrenas - El Limon, km 4, Las Terrenas, Dominican Republic (Formerly El Portillo Beach Resort)
Region: Caribbean > Dominican Republic > Samana Province > Las Terrenas
Price Range: €127 - €393 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Bahia Principe El Portillo 3.5*
Number of rooms: 606
Reservation Options:
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Also Known As:
Gran Bahia Principe El Portillo Hotel Las Terrenas
El Portillo Beach Resort
Grand Bahia Principe El Portillo Las Terrenas, Dominican Republic - Samana
Hotel Style:
#1 Top resorts Hotel in Las Terrenas
#3 Family Hotel in Las Terrenas
#3 On the Beach Hotel in Las Terrenas
#3 Spa Hotel in Las Terrenas
#6 Romantic Hotel in Las Terrenas
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Questions & Answers

Here's what travellers have asked, with answers from Grand Bahia Principe El Portillo staff and other travellers.
821 questions
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Brooklyn, New York

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Questions? Get answers from Grand Bahia Principe El Portillo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Jr Suite Superior are farthest from lobby in blocks 28, 10,11, 12,”
 of 5 bubbles NovaScotiaSeaport, 23 Mar 2017 | Read review
“Building 14 was close to the lobby”
 of 5 bubbles 321johnsond, 22 Mar 2017 | Read review
“Nearest to the beach”
 of 5 bubbles Tel50, 21 Mar 2017 | Read review
“Maybe ask for room closer to main restaurant and pool if you dont want to walk a lot”
 of 5 bubbles Clyde16, 17 Mar 2017 | Read review
“Ask for a room closer to main areas.”
 of 5 bubbles RosieD84, 14 Mar 2017 | Read review
5 of 5