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Rua Ponta da Cruz, 23 | São Martinho, Sao Martinho, Funchal, Madeira 9000-103, Portugal
Rua Ponta da Cruz, 23 | São Martinho, Sao Martinho, Funchal, Madeira 9000-103, Portugal
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Guests1 room, 2 adults, 0 childrenGuests12
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
All reviews real canoa sea view lovely hotel courtesy bus indoor pool free bus into funchal forum shopping centre happy hour local restaurants five star hotel hotel restaurants tea and coffee salt water relaxing holiday pool towels steam room evening entertainment
We had a very wonderful trip and nice place at your hotel. Nice people, nice food. I like your hotel and will come back soon. I have told my friends, my sister about the trip. They wish to go there as well.
Review collected in partnership with Pestana Hotel Group
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
We should have been told to expect noise. Also we had a lack of hot water at the bathroom sink which was inconvenient because I have a wet shave. We reported the lack of hot water and it was better but only for one day....More
Review collected in partnership with Pestana Hotel Group
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Date of stay: January 2019
1 Thank Flyer674000
Response from Eric_Schumann, Manager at Pestana Grand Premium Ocean ResortResponded yesterday
Dear guest,
herewith we would like to appologize for the noise caused by some refurbishment works.
We tried to inform our few concerned guests earlier, but due to schedule changes we were not able to do so.
We are aware of the inconvenience caused and...More
This was our 2nd stay at the Pestana Grand and we will go back again. The hotel is situated on a cliff top. Upgrade to a sea view, that is vital, to experience everything wonderful about the Pestana and it's location. The hotel is immaculate,...More
Review collected in partnership with Pestana Hotel Group
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Date of stay: January 2019
1 Thank DracPatch
Response from Eric_Schumann, Manager at Pestana Grand Premium Ocean ResortResponded 4 days ago
Dear DracPatch,
Many thanks for having selected once again the lti Pestana Grand as your hotel in Madeira! We are of course very proud of the positive comments and kind words that you addressed to our staff, being also an incentive for a constant improvement...More
This hotel is just amazing!! The views are magnificent.
It was our first Pestana and now we are obsessed. The restaurants are great, breakfast was magnificent. The rooms was everything we wanted, very spacious and they accommodated us when we requested a change in the...More
Date of stay: February 2018
1 Thank Fansypants
Response from Eric_Schumann, Manager at Pestana Grand Premium Ocean ResortResponded 4 days ago
Dear Fansypants,
We are truly pleased to hear that you are already obsessed for us! Many thanks for sharing your first Pestana experience with Tripadvisor users. We strive to ensure all our guests receive the highest standard and quality of service. Thank you for your...More
our room with ocean views was excellent, clean spacious and with great facilities, the wifi left a bit to be desired it keep dropping out, but apart from that everything else was great along with the weather, the trip round the island organised by the...More
Review collected in partnership with Pestana Hotel Group
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Date of stay: January 2019
1 Thank Quest63516117618
Response from Eric_Schumann, Manager at Pestana Grand Premium Ocean ResortResponded 4 days ago
Dear Quest63516117618,
First of all, we would like to thank you for leaving us your impressions on your recent stay at our Resort.
It´s great to learn that you were very pleased with the room, views and the suggestions offered.
Please accept our apologies with...More
The Pestana Grand is one of the best and most prestigious 5-start hotels in Funchal, Madeira and sits upon the Ponta da Cruz cliff with a view of the oceans and Cabo Girao. It is only 30 minutes on foot …Morefrom Formosa beach and has direct access to Promenade do Lido, the famous promenade in Madeira. Surrounded by magnificent gardens is the island's largest outdoor saltwater swimming pool with views of the sea. The hotel has a spa, with a Jacuzzi, sauna, gym, Turkish bath and even a panoramic indoor swimming pool, in addition to massages and/or spa treatments. For dining, guests can enjoy four restaurants and two bars. If you bring your family, the little ones can play in the lounge or the garden with a game zone. There is a free private car park (subject to availability). All rooms are spacious and bright, include Wi-Fi and have private balconies. Less
Hotel class
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Star rating provided by Expedia.
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Free Internet
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Shuttle Bus Service
Wheelchair Access
Beachfront
Free High Speed Internet (WiFi)
Breakfast included
Awards & Recognition
Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Star rating provided by Expedia.
Awards & Recognition
Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
177
Price range
US$80 - US$167 (Based on Average Rates for a Standard Room)
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Star rating provided by Expedia.
Awards & Recognition
Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
177
Price range
US$80 - US$167 (Based on Average Rates for a Standard Room)
Response from Eric_Schumann | Property representative |
Dear guest,
We’d like to inform you that we do have coffee and tea making facilities in the rooms, free of charge to be used, with both coffee and tea sachets provided as well! Milk can also be provided, free of charge... More
Dear guest,
We’d like to inform you that we do have coffee and tea making facilities in the rooms, free of charge to be used, with both coffee and tea sachets provided as well! Milk can also be provided, free of charge, however only on request.
Looking forward to welcoming you in our hotel, we remain with kind regards.
Yours sincerely,
The Management
Response from Eric_Schumann | Property representative |
Dear guest,
We’d like to inform you that we provide a mini-bar in the room, however only to keep drinks cool.
Looking forward to welcoming you in our hotel, we remain with kind regards.
Yours sincerely,
The Management
Response from Eric_Schumann | Property representative |
Dear Madam,
Thank you very much for your contact and preference.
Please refer to the message sent to you by our management as a response to your question.
Yours sincerely,
The Management
