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Macdonald Berystede Hotel & Spa

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1,993 Reviews from our TripAdvisor Community

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Showing 1,976: English reviews
London, United Kingdom
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed yesterday NEW

Had looked forward to staying at this hotel .Admittedly we had booked a special offerdeal but that should not be an excuse for poor standards. Did not expect single size rooom for a couple with double bed pushed in one corner. No space to open suitcase. Room freezing, heated towel rail not working. Contacted reception and maintenance man, who was... More 

Helpful?
Thank Mummy19911995
London, United Kingdom
1 review
Reviewed 2 days ago NEW

We stayed here as a couple for a weekend break, the hotel itself is quite nice, the food was ok, however not the amazing delicacy as portrayed and we were kept up by noisy neighbours in the bedroom next door. The pool was a good size, however the changing rooms were very very dirty and there was no toilet roll.... More 

Helpful?
Thank Jason1765
London, United Kingdom
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 days ago NEW

I spent hours trawling through the internet in search of a one night spa break within an easy drive from London and the Macdonald Berystede really delivered. Our package included an hour long treatment, use of the facilities, a three course dinner, overnight stay and breakfast the next morning. All in all I think this was fantastic value. My partner... More 

Helpful?
Thank Juliet R
West Sussex, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 4 days ago NEW

Had a lovely stay here on Saturday night with the husband. Free parking is excellent, secure car park too which was good for us as we'd brought the classic motor. Quick and easy check in. A wedding party was outside as we arrived which was lovely to see - had the pleasure of seeing the bride and groom too, and... More 

Helpful?
Thank Sara B
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 days ago NEW

I entrusted the Berystede with a celebration birthday party weekend and it went spectacularly well. Our guests were astonished by the quality of dinner (for 60) which was excellent and arrived hot and very much enjoyed the ambiance of the hotel and the spa. The private dining room provided a contrasting dinner experience for one night and was equally excellent.... More 

Helpful?
Thank Deborah S
London, United Kingdom
Level Contributor
70 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 6 days ago NEW via mobile

Booked as a deal via treatwell. Spa facilities and staff were lovely, hotel room was well equipped and a nice size room. Spa also had a huge choice of treatments. Hotel food was overall disappointing. Limited menu, vegetarian option on the menu was undercooked and unseasoned. Pork belly and mash was incredibly salty and the service was lacking. Breakfast was... More 

Helpful?
Thank Laesmith26
Peterborough, United Kingdom
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 week ago

Stayed here with work. Ev meal was high class. Service was very good and I was unable to find any fault. Break fast was good with a nice view. Room was good, big and the bathroom area was clean and tidy. The bath products high class. Sign of a good hotel, but not always. Nice reception seated area, not wait... More 

Helpful?
Thank harvey3705
Edward A, General Manager at Macdonald Berystede Hotel & Spa, responded to this review

Hello harvey3705, Thank you for taking the time to share your review with us and other travellers. I am delighted that you found the service to be so god and the evening meal of such high quality. I know that the Team will be thrilled to read your review and in particular, it is always lovely to read that everything... More 

London, United Kingdom
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 week ago via mobile

For the price paid, we had a pretty terrible time here which essentially ruined my birthday. For a restaurant that claims to use the finest ingredients to make wholesome food we were most disappointed to find champagne foil in the chips (we didn't have champagne) and we have had better steak at our local Wetherspoons! The milk in the room... More 

Helpful?
1 Thank K1mbo84
Edward A, General Manager at Macdonald Berystede Hotel & Spa, responded to this review

Dear K1mbo84, I am very sorry to hear that you felt that the Hotel let you down so badly. As you can see from other reviews, your experience is not the standard level of service that we provide to our guests. I have managed to locate your booking that I believe was made in your partners name, so please be... More 

Travellers are raving about these Sunninghill hotels

Basingstoke, United Kingdom
1 review
Reviewed 1 week ago

I booked a last minute spa day for my wife and I and what an exceptional experience we received. The welcome, service, treatments and facilities can only be described as one of the best we have ever received. The service we received from both Adam and Beth was special, they couldn't have done more for us both. This was the... More 

Helpful?
Thank peterbeviss
Edward A, General Manager at Macdonald Berystede Hotel & Spa, responded to this review

Hi peterbeviss, Brilliant to read that you had such a great time and I know that I speak on behalf of Beth and Adam, when I say that we are delighted to have been of service to you both. We are looking forward to seeing you again at Christmas? Please do feel free to contact either Adam or myself if... More 

Ascot, United Kingdom
1 review
Reviewed 1 week ago via mobile

We chose the Berystede for our Wedding on 19th November and I haven't stopped smiling since. Everything was absolutely perfect, from planning with the excellent Sarah McLaren to the day itself with Chris as our Master of Ceremony and all-round Supreme Being. The day went off without a hitch and Chris literally could not have done more to make our... More 

Helpful?
Thank ruthstatham
Edward A, General Manager at Macdonald Berystede Hotel & Spa, responded to this review

Dear ruthstatham (Mr & Mrs Lawrence) Congratulations to you both again on behalf of us all here at the Berystede. I am absolutely thrilled to hear that we able to help make your day so special and I will be sure to pass on my thanks to both Chris and Sarah who I know will be very happy to have... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Dry Cleaning
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Macdonald Berystede Hotel & Spa in Ascot is a beautiful, accessible, four-star hotel near Windsor which is surrounded by amazing landscaped gardens. Ideal for accommodation during Royal Ascot, the hotel is the closest four-star hotel to Ascot Racecourse. Access to Macdonald Berystede Hotel & Spa is easy from nearby London Heathrow Airport and the facilities are designed to appeal to both business and leisure guests alike. Short break visitors to the area will find the hotel a short distance from popular attractions such as Legoland, Thorpe Park, Windsor Castle and Wentworth Golf Course. And following a day of adventure, back at the hotel, there is a state-of-the-art thermal spa with six spa treatment rooms, an 18-metre swimming pool, rock and infra red saunas and an outdoor hydropool. Perfect for resting weary legs. Our AA-rosette award-winning Hyperion Restaurant serves a range of contemporary English and European cuisine, carefully crafted dishes using the finest quality, wholesome ingredients. Sit back, relax and let us cook up a delight for you. ... more   less 

Additional Information about Macdonald Berystede Hotel & Spa

Address: Bagshot Road, Sunninghill, Ascot SL5 9JH, England
Region: United Kingdom > England > Berkshire > Windsor and Maidenhead > Ascot > Sunninghill
Price Range: €127 - €234 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Macdonald Berystede Hotel & Spa 4*
Number of rooms: 126
Reservation Options:
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Also Known As:
Macdonald Berystede Hotel Sunninghill
Macdonald Berystede Hotel And Spa
Macdonald Berystede Ascot
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Questions & Answers

Here's what travellers have asked, with answers from Macdonald Berystede Hotel & Spa staff and other travellers.
6 questions
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Questions? Get answers from Macdonald Berystede Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room overlooked the road so noise was a concern but actually it wasn't a problem”
 of 5 bubbles sarabJ2441EK, 28 Nov 2016 | Read review
“They do have a lift or you can use the bug stairs”
 of 5 bubbles harvey3705, 25 Nov 2016 | Read review
“The outdoor heated swimming pool was wonderful.”
 of 5 bubbles peterbeviss, 23 Nov 2016 | Read review
“Make sure to try the pool/spa as it is included in the price”
 of 5 bubbles LizNC166, 20 Nov 2016 | Read review
“Feature rooms have a separate lounger area - very spacious”
 of 5 bubbles hanphillips2016, 19 Nov 2016 | Read review
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