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Macdonald Berystede Hotel & Spa

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Macdonald Berystede Hotel & Spa
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2,067 Reviews from our TripAdvisor Community

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Showing 2,050: English reviews
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Brighton and Hove, United Kingdom
Reviewed yesterday NEWvia mobile

My husband and I stayed at this hotel one Sunday evening before working away from home. Overall the hotel is good and not a bad price for the area, however there is room for improvement. The communal areas of the hotel have been refurbished and are modern. Nice area round a fire, restaurant area is relaxing and not cramped and...

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Thank TheThripps
Stotfold, United Kingdom
Reviewed 1 week ago NEWvia mobile

Booked for a special family birthday celebration - hotel is so chaotic that staff don't seem to know if they're coming or going and as a result are generally quite rude. Definitely not up to 4* standard and we left feeling very disappointed and ripped off. Cold shower on both days, a long wait to check in, bar waiting time,...

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1Thank Hayley H
Reviewed 1 week ago via mobile

I booked this hotel through secret escapes as a special treat for myself and my friend to celebrate both our birthdays. We arrived before check-I'm time but were checked in straight away by a very pleasant young lady. We were pleasantly suprised to find out that we were upgraded to an executive twin room. She asked us if we would...

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1Thank Shazza Smith 13
hampshire
Reviewed 1 week ago

Stayed for 2 nights to celebrate husbands 60th birthday. We stayed in one of the suites which was lovely. Lovely to have flowers and fruit left as well as free water - thank you it makes a difference. We ate in the restaurant and the food and the staff were great. When we had a query about the food the...

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2Thank smifmadcow
Farnham, United Kingdom
Reviewed 1 week ago

This is a very interesting hotel with a very comfortable room and an excellent bed that gave me an excellent nights sleep. The hospitality was excellent the restaurant comfortable with good quality Steak the house wines good value. The spa was also a highlight with a warm thermal pool attached the the main pool and well maintained changing rooms. The...

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Thank Overtaxed2013
Bicester, United Kingdom
Reviewed 1 week ago via mobile

The property is well located, but somewhat sprawling and, beyond the wood panelled area near reception, poorly laid out and somewhat charmless. The rooms are not particularly good. The staff are great but the bar staff were somewhat overwhelmed during our visit. I am not inclined to return.

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Thank GentlemanA
Melbourne, Australia
Reviewed 2 weeks ago

Old and dated with incompetent staff. Myself and two girlfriends booked in for my birthday weekend and from the moment it arrived it was one disaster after another - from the terrible cocktails, the dated decor, coffee that tasted like dishwater, service where you had to repeatedly ask for your food or drinks again and again, to a spa which...

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1Thank Eileen W
Southampton, United Kingdom
Reviewed 2 weeks ago

Booked a 2 night stay with Secret Escapes and it was so lovely. Check in was quick, staff were friendly, the room was really comfortable and well equipped and the bathroom was spacious with a good selection of towels. Breakfast was delicious with a great choice. Highlight for us was the spa - the outdoor hydrotherapy pool was a real...

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1Thank Regan1005
Ruislip, United Kingdom
Reviewed 3 weeks ago via mobile

Stayed here at the weekend and loved it. We stayed in the main building which I would definitely recommend. The staff were friendly, helpful & polite. The swimming pool, hydro pool & spa facilities were really good. The room was clean & very comfortable with all you would expect from a well established hotel. Will definitely go back & I...

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1Thank sharonhawks
Edward A, General Manager at Macdonald Berystede Hotel & Spa, responded to this review

Hello sharonhawks, Thank you so much for taking the time to review the Berystede after your recent trip. I am delighted to hear that you had such a great stay and in particular, very happy to read that you found the staff to be so friendly, helpful and polite. Janice and Ana will no doubt be happy to hear that...

London, United Kingdom
Reviewed 3 weeks ago via mobile

The food was excellent but the menu was very limited for dinner (4 items on the menu that does not change from one day to the next). They should knight the pastry chef - amazing deserts and cakes! Coffee also lovely. The room was ok - nothing special, a bit dated. But the lounge areas downstairs were lovely - fire...

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3Thank katyapn
Edward A, General Manager at Macdonald Berystede Hotel & Spa, responded to this review

Dear katyapn, First of all thank you for taking the time to share your stay experience. We did see your facebook review but it looks like we had no time to respond to you before you posted your stay experience on this site. First of all, thank you for being so balanced and I will be sure to tell Carmelo...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Dry Cleaning
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Macdonald Berystede Hotel & Spa in Ascot is a beautiful, accessible, four-star hotel near Windsor which is surrounded by amazing landscaped gardens. Ideal for accommodation during Royal Ascot, the hotel is the closest four-star hotel to Ascot Racecourse. Access to Macdonald Berystede Hotel & Spa is easy from nearby London Heathrow Airport and the facilities are designed to appeal to both business and leisure guests alike. Short break visitors to the area will find the hotel a short distance from popular attractions such as Legoland, Thorpe Park, Windsor Castle and Wentworth Golf Course. And following a day of adventure, back at the hotel, there is a state-of-the-art thermal spa with six spa treatment rooms, an 18-metre swimming pool, rock and infra red saunas and an outdoor hydropool. Perfect for resting weary legs. Our AA-rosette award-winning Hyperion Restaurant serves a range of contemporary English and European cuisine, carefully crafted dishes using the finest quality, wholesome ingredients. Sit back, relax and let us cook up a delight for you. ... more   less 

Additional Information about Macdonald Berystede Hotel & Spa

Address: Bagshot Road, Sunninghill, Ascot SL5 9JH, England
Region: United Kingdom > England > Berkshire > Windsor and Maidenhead > Ascot > Sunninghill
Price Range: €133 - €261 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Macdonald Berystede Hotel & Spa 4*
Number of rooms: 126
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Also Known As:
Macdonald Berystede Hotel Sunninghill
Macdonald Berystede Hotel And Spa
Macdonald Berystede Ascot
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Questions & Answers

Here's what travellers have asked, with answers from Macdonald Berystede Hotel & Spa staff and other travellers.
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Questions? Get answers from Macdonald Berystede Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Maybe a room in the older part of the building”
 of 5 bubbles M&NMB, 28 Feb 2017 | Read review
“1st floor but away from reception- quite, but not a pretty view”
 of 5 bubbles snadraisabella, 27 Feb 2017 | Read review
“Classic rooms (lowest price) are excellent, the more you pay the better the rooms but they are all very good and spacious.”
 of 5 bubbles rogermY2796QH, 27 Feb 2017 | Read review
“If you are going to stay here, ask for a sound proof room (if they have any)”
 of 5 bubbles alexgL2589PL, 19 Feb 2017 | Read review
“Give the reception your specific requirements or online when booking.”
 of 5 bubbles TheAdamsFamily286, 29 Jan 2017 | Read review
5 of 5