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I'm not reviewing the mountain itself, or the snow conditions, but the customer service I have received (or lack thereof). I bought a flex pass over Christmas as a gift for my husband. The $300 gift was spoiled and mailed in his name after explaining...More
1 Thank bishspank
Response from MPR_Marketing, other at Manning Park ResortResponded 2 weeks ago
Hi Bianca, I believe our ski hill team has followed up directly with you and hopefully you are now satisfied with the situation. Thanks for your comments and we hope to improve the experience for you in the future.
The staff let us check in an hour before the official check in time. The room was pleasantly warm. The coathangers went from the hooks too easily. The toilet took a long time to receive the water for flushing. The play room downstairs looked bare,...More
We got double billed for one of the three rooms we rented. The manager Dan is extremely rude and could not understand why I was complaining. The rooms were dirty, hair in the bath tub and sink. One of the pillows had a hole and...More
The hotel is a bit old and a little run-down but the staff is young and friendly and helpful. The pool and hot tub were wonderful but good use some updating. The park itself is amazing. So much to do with hiking in the snow...More
I've DJ'd three Weddings this Summer at Manning Park Resort and I'm very Impressed with this location. Outstanding sound acoustics in the Alpine Room and a wonderful location for a lakeside ceremony. The staff really care about guest experience at Manning Park and the service...More