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Hotel Riu Palace Costa Rica

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Hotel Riu Palace Costa Rica
Hotel Riu Palace Costa Rica
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3,463 Reviews from our TripAdvisor Community

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Showing 2,964: English reviews
New London, Connecticut
Reviewed 3 November 2016

We stayed at this hotel in Febuary 2016 with another couple. Check in was quick and easy, we had been in touch with the hotel prior to travelling wanting to make sure our rooms had been upgraded to what we had paid for, although we ended up over top of the dining room which obscured our view it was close...

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2Thank lovetotravel455
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace Costa Rica, responded to this review

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. Is important to remark that, for RIU, hygiene and quality control are taken seriously; we follow strict procedures while handling our food products in order to prevent and avoid any kind of alimentary risks or hazards. We would like to apologize for...

United States
Reviewed 2 November 2016

This resort property is quite far from everything. It's about 45 min. from LIR airport. The property grounds is beautiful with very lush green grass, lots of trees. The rooms are okay, not sound proof though. It can get noisy, you can hear doors banging. You can hear the noise from the outside. And since it's a tropical place,there's lots...

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1Thank IWantToSeeTheEarth
Toronto
Reviewed 1 November 2016

You will not be disappointed! This resort is fabulous! The food was excellent, and the rooms were comfortable. The only fault is that the resort is not close to any other amenities, all other shops are a good distance away from off the resort.

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3Thank lovetotravel0202
A TripAdvisor Member
Level Contributor
7 reviews
5 hotel reviews
12 helpful votes
Reviewed 1 November 2016 via mobile

Very elegant Hotel/Resort, well planed and well decorated. Very good food and friendly staff. Sports bar open 24/7, always can get a decent snack late at night. We went on 2 tours, one on zip lining and one on Costa Rica forest exploration, totally was worth the money. Well organized and entertaining. Exceeded our expectation. Defiantly will come back.

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4Thank A TripAdvisor Member
Crawley, United Kingdom
Reviewed 1 November 2016

This was our last week of the Thomson's Grand Tour of Costa Rica, the much needed relaxing break. The hotel is pretty much the same as all the other Riu's that we have stayed in, right on the beach, clean etc. The food was good, as this was low season, we visited all of the speciality restaurants without any restrictions,...

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3Thank Stephen B
Berkshire, United Kingdom
Reviewed 1 November 2016 via mobile

Stayed here for last two weeks of October 2016. Not a 5 star hotel but lots of positives. Staff excellent both in restaurants and bars. Special mention for Christina in Arenal buffet restaurant fab service and also Giovanni around the outdoor pool he was like our own personal butler. Food in buffet was good plenty of choice however sometimes it...

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2Thank Sharon C
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace Costa Rica, responded to this review

Dear guest, Thank you for choosing RIU Hotels and Resorts once again for your vacation. We are very disappointed to find that this time your experience did not live up to what you usually expect from us. As a global brand, we strive to maintain consistent levels of quality in our hotels throughout the world. We are sorry to read...

Orlando, Florida
Reviewed 31 October 2016

On Wednesday, October 19, 2016 at approximately 2:00pm, my party of 10 arrived at Hotel Riu Palace Guanacaste. From the time we arrived to the time we departed, we encountered nothing, but problems with our accommodations and the hotel staff. At check in, we inquired about having our rooms placed together. We were told that this would not be possible...

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3Thank KR_FL7832
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace Costa Rica, responded to this review

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. As a service minded hotel chain, it is disappointing to hear that you encountered inconveniences in our property as mentioned in your review and that it caused your holiday to be less enjoyable. It is important to us that our guests feel...

Brooklyn, New York
Reviewed 31 October 2016

We stayed at this hotel and I would recommend highly to future visitors. Beautiful hotel. Clean hotel. Great food. Want to thank all staff but especially Melissa Desk Manager, Zulieth C in the Arenal for beautiful breakfast service and especially Anna, Manager for the Restaurants for the wonderful birthday dinner celebration for my husband. He will not forget this birthday...

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2Thank dawneypoo
Chelmsford, England, United Kingdom
Reviewed 31 October 2016 via mobile

Wow.. what a wonderful holiday we had! Rooms where lovely, very clean. Plenty of fun to be had if you want it! If you looking for a quite holiday you might need to go to the beach! As by the swim up pool it can get quite loud! Lovely to just walk down the beach to see the monkeys... really...

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2Thank Sarah P
Costa Rica
Reviewed 31 October 2016 via mobile

Hotel Riu Palace is a huge all inclusive hotel, have several restaurants that serve all different kind of foods that I'm sure that covers all the different tastes and need of all the guests, It has a decent service all the personnel are friendly, so if you like this kind of hotel on the all inclusive line this one is...

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1Thank David P

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
Room types
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Hotel Riu Palace Costa Rica

Address: Playa Matapalo, Sardinal, Costa Rica
Region: Costa Rica > Province of Guanacaste > Gulf of Papagayo > Sardinal
Price Range: €269 - €459 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Palace Costa Rica 4*
Number of rooms: 538
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Also Known As:
Hotel Riu Palace Costa Rica Guanacaste
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Palace Costa Rica staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't get a room across from the other Riu.”
 of 5 bubbles Z7110KAlarrys, 24 Feb 2017 | Read review
“Ask for a higher floor away from the entertainment stage and restaurants”
 of 5 bubbles DynamicCruiser, 21 Feb 2017 | Read review
“Choose away from the entertainment area...look out to the jungle!”
 of 5 bubbles DeniseM204, 21 Feb 2017 | Read review
“our room # 3092 garden view beautiful SOUTH side opposite the entertainment much quieter I'm sure!”
 of 5 bubbles pbsdeb, 20 Feb 2017 | Read review
“any room is ok as there is no ocean view room”
 of 5 bubbles rosemedina98, 17 Feb 2017 | Read review
5 of 5