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The room was very inviting when we arrived. But having no toilet paper and then asking fot some and waiting over half an hour for some to arrive. Then coming home to our bins changed but room not serviced. I understand our stuff on the...More
Wanted a 3 day stay,arrived late,had to deal with manager over the phone,no human contact. Next day had an early start and really upset to find unit not serviced as was promised on our return early evening, no clean towels,no milk etc.
Some of the...More
Date of stay: May 2017
Thank Jill S
Response from johnvan2014, Owner at Urban ApartmentsResponded 13 November 2017
Thank you for taking the time to write a review. We are sorry that you had a bad experience. The good news is that we have finally got Fibre installed and only 14 months later that expected! (sorry about the dig chorus, I know you...More
We stayed one night here on our motorcycle tour of the South island. The apartment was very clean and well maintained, bed was large and comfortable and we were able to park right outside. Clever lockbox system meant checking in and out was very easy....More
Stayed here for an impromptu visit to Nelson. Received a text a couple of hours after booking to confirm that they had a room ready.
Check and out was done through key holders on the door as there was no one at reception (They did...More
As the motel had recently changed hands I rang to book accommodation as we have been caught out with places closing down. We were booked into a studio apartment for 2 nights. A few days before our arrival we received a text advising us about...More