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Grand Mercure Nelson Monaco Apartments

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#8 of 42 Hotels in Nelson
Certificate of Excellence
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809 Reviews from our TripAdvisor Community

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Showing 751: English reviews
London, United Kingdom
Reviewed 18 March 2014

Grand Mercure Nelson is the least enjoyable Accor hotel I have stayed at for a very long time; it is also one of the worst in terms of value for money. My room was gloomy and dark: deep red wallpaper, dark blue carpet, very low voltage lighting, heavy dark furniture, cracked loo seat and cobwebs in the bathroom, with no...

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Helpful?
Thank Airlineconsultant
Grand_Mercure_Nelson, General Manager at Grand Mercure Nelson Monaco Apartments, responded to this review

Dear Airlineconsultant Thank you for taking the time to share your feedback on our tripadvisor page and I am very sorry that your recent experience did not meet your expectations. At the Grand Mercure Nelson Monaco we have 4 different room types to suit different traveller’s needs. It sounds like one of the One Bedroom Studios may have been better...

Wellington, New Zealand
Reviewed 14 March 2014

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Thank Southpaw5019
Grand_Mercure_Nelson, General Manager at Grand Mercure Nelson Monaco Apartments, responded to this review

Reviewed 10 March 2014

We stayed here overnight and possibly didn't research enough beforehand. It was fine, but obviously very wedding-y and a little theme-park like. We stayed in a 2 bedroom villa and upstairs was ok, but downstairs was soooooo dark and felt dingy - part of the style of the decor, but during lovely sunny weather it felt a bit too enclosed...

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Helpful?
Thank Puddingkate
Grand_Mercure_Nelson, General Manager at Grand Mercure Nelson Monaco Apartments, responded to this review

Dear Puddingkate Thank you very much for taking the time to share your comments regarding your recent stay with us at the Grand Mercure Nelson Monaco. I am sorry that you found the ground floor of the cottage to be a bit dark. Whilst the exposed beams provide character and have a link to Nelson we understand that the English...

Los Angeles, California
Reviewed 6 March 2014 via mobile

Your experience at this "luxury ""grand " apartment will be very dependent on which unit you are lucky enough to be allocated . It can range from light and welcoming if you are places by the " river" to dark and morose if you are on the ground floor near the expressway. The concept of these apartments is based on...

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2Thank Mattpaps
Grand_Mercure_Nelson, General Manager at Grand Mercure Nelson Monaco Apartments, responded to this review

Dear Mattpaps Thank you for taking the time to tell us about your experience at the Grand Mercure Nelson Monaco Apts and my sincerest apologies regarding your disappointing experience. I am following up with our housekeeping and maintenance staff regarding the areas you have bought to our attention. I know they will be extremely disappointed that we delivered anything less...

Northampton, United Kingdom
Reviewed 2 March 2014

This is our second visit to this hotel and it never fails to impress. The staff are very friendly and helpful. This time we had a spacious apartment on the first floor. The kitchenette had everything you would need to "do it yourself", we only used it for breakfasts. The bathroom had a huge shower and a good selection of...

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Helpful?
Thank candt1969
Grand_Mercure_Nelson, General Manager at Grand Mercure Nelson Monaco Apartments, responded to this review

Dear candt1969 Thank you for taking the time to share your recent experience with us at the Grand Mercure Nelson Monaco. I am delighted to read that this was your second stay with us and that we continue to impress you, this is fantastic feedback and I will be sharing this with the rest of the team who I know...

Mandurah, Australia
Reviewed 1 March 2014

We stayed here on two separate occasions during a trip around the South Island. The first stay was in one of the hotel rooms in the main reception building. Room 3 is quite small but the bathroom is spacious. The decor is very stylish but is quite dark, which I found a little claustrophobic. Has a small window that opens...

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Thank atholmes
Grand_Mercure_Nelson, General Manager at Grand Mercure Nelson Monaco Apartments, responded to this review

Deat atholmes Thank you for sharing your recent experience on our tripadvisor page and we appreciate your constructive feedback regarding the standard hotel rooms, you are correct in saying that these rooms are more suited to those people who are staying for one night. At the Grand Mercure Nelson Monaco we have 4 different room types which cater to a...

los angeles
Reviewed 20 February 2014

The hotel looks like an English country village, and is absolutely adorable. We had a two story cottage, with a downstairs kitchen and sitting area and two bedrooms / two bathrooms upstairs. The location is right across from the beach, and you can take a delightful walk along a coastal track. The food at the Orangerie, both breakfast and dinner,...

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Thank mayasl
Grand_Mercure_Nelson, General Manager at Grand Mercure Nelson Monaco Apartments, responded to this review

Dear mayasl Thank you for taking the time to share your comments regarding your recent stay with us at the Grand Mercure Nelson Monaco Apts. It is always a pleasure to receive such wonderful comments. We are located on the Monaco peninsula with easy walkways and the Taste Trail Cycleway on our doorstep. We are truly blessed to be situated...

Wellington, New Zealand
Reviewed 19 February 2014

The Orangerie - Restaurant I made a booking for my parents to celebrate their 25th wedding anniversary and they came away feeling as if they had been treated like royalty. They loved being 'priority' customers and had a wonderful night. I had requested champagne to be brought out when they were seated and to have the entire meal charged back...

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Thank KBeer2014
Grand_Mercure_Nelson, General Manager at Grand Mercure Nelson Monaco Apartments, responded to this review

Dear KBeer2014 Thank you so much for taking the time to share your experience and your parents dining experience with us at the Orangerie Restaurant. I am really pleased to read that they were able to enjoy their 25th wedding anniversary with us, this is such a special occasion and it is a pleasure to read that we helped in...

United Kingdom
Reviewed 17 February 2014

We stayed 4 nights at this hotel. Are first stop on the South Island after touring the North Island for three an a half weeks. We had a down stairs room which led out on to the village green . The setting of this hotel was really special . Little house with roses growing round the doors . Just like...

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Helpful?
Thank KKgatrell
Grand_Mercure_Nelson, General Manager at Grand Mercure Nelson Monaco Apartments, responded to this review

Dear KKgatrell Thank you for your really lovely review of our hotel on Tripadvisor. I am happy to read that you found the hotel to be special and that the room had everything you required to have a relaxing and enjoyable stay. At the Grand Mercure Nelson Monaco we strive to provide a superior service experience for every customer and...

Perth, Australia
Reviewed 1 February 2014

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Thank Allan P
Grand_Mercure_Nelson, General Manager at Grand Mercure Nelson Monaco Apartments, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
A quaint handcrafted resort village with a charming hotel & fully furnished one and two bedroom cottages overlooking colorful cottage gardens and a spacious village green. The hotel was voted best in the country by HANZ in 2008. Enjoy the resort's award winning restaurant, health spa, gymnasium and solar heated pool. Monaco has a range of conference & function facilities. Located just 5 minutes from Nelson Airport and 15 from central city on the pretty Waimea Estuary. ... more   less 

Additional Information about Grand Mercure Nelson Monaco Apartments

Address: 6 Point Road | Monaco, Nelson 7011, New Zealand
Region: New Zealand > South Island > Nelson-Tasman Region > Nelson
Price Range: €84 - €183 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Mercure Nelson Monaco Apartments 4.5*
Number of rooms: 95
Reservation Options:
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Also Known As:
Grand Mercure Nelson Monaco Apartments Hotel Richmond
Grand Accor Nelson Monaco
Hotel Style:
#2 Spa Hotel in Nelson
#3 Family Hotel in Nelson
#6 Romantic Hotel in Nelson
#6 Business Hotel in Nelson
#8 Luxury Hotel in Nelson
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Questions & Answers

Here's what travellers have asked, with answers from Grand Mercure Nelson Monaco Apartments staff and other travellers.
2 questions
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12 days ago

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Questions? Get answers from Grand Mercure Nelson Monaco Apartments staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“On the inside row on the Village Green is quiet.”
 of 5 bubbles F4987WBkarenj, 6 Nov 2016 | Read review
“Cottages are fabulous”
 of 5 bubbles susiek486, 22 Oct 2016 | Read review
“Lake facing rooms can see a beautiful sunset”
 of 5 bubbles davidlS3592QB, 4 Oct 2016 | Read review
“select a lagoon view room”
 of 5 bubbles MaxFernando, 5 Sep 2016 | Read review
“Every Cottage is marvelleous”
 of 5 bubbles 66Claire, 30 Aug 2016 | Read review
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